Jump to content

After removing a threat I have lost all network connectivity, sound and video card drivers are disabled, etc.


Recommended Posts

After running a scan and using removing a threat, I restarted my computer and then noticed web pages weren't loading many elements. My connection was fine then as far as other applications go, but the web broswer was refusing to load things other than text and very basic elements of the page. I tried 3 different web broswers and had the same problem with all. I lowered my browser security and it didn't help.

I also flushed my DNS and checked router settings. This problem is specific to my computer, other computers on the network are fine.

So I then decided to do a selective startup and disabled almost everything, same problem.

Then I booted in safe mode w/ networking, and by then I my network drivers were just not loading at all. Same with sound, video card, etc.

Now I'm configuring startup to load EVERYTHING with hopes of my sound, video, and networking drivers to load on start up but I'm not having any luck at all.

Does anyone know a simple fix for this? I cannot run system restore.

Here are the log files from DDS:

dds.txt:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_22

Run by Alex at 17:29:46 on 2013-03-20

.

============== Running Processes ================

.

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Razer\Naga\NagaTray.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\WINDOWS\system32\rundll32.exe

C:\Documents and Settings\Alex\Application Data\Spotify\Data\SpotifyWebHelper.exe

C:\Documents and Settings\Alex\Application Data\Spotify\Spotify.exe

C:\Program Files\Sony\Sony PC Companion\PCCompanion.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Google\Drive\googledrivesync.exe

C:\Documents and Settings\Alex\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\AIM\aim.exe

C:\Program Files\Sony\Sony PC Companion\PCCompanionInfo.exe

C:\Program Files\Windows Live\Toolbar\wltuser.exe

C:\Program Files\Zabaware\HalReader\HalReader.exe

C:\Program Files\Google\Drive\googledrivesync.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\system32\svchost.exe -k netsvcs

.

============== Pseudo HJT Report ===============

.

BHO: VizController Class: {0F9CECE1-0306-4BB0-8BEF-C9EA3841E38A} - c:\program files\vyooh\diskview\VizBHO.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - c:\program files\windows live\toolbar\wltcore.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: DiskView: {6A882320-BDD0-4ff4-BE3A-D8BAF82668E9} - c:\program files\vyooh\diskview\VizBar.dll

EB: DiskView.Folders: {EB9EDE30-C8CA-4428-B41E-BFCF5A6E6F37} - c:\program files\vyooh\diskview\Diskview.dll

uRun: [steam] "c:\program files\steam\Steam.exe" -silent

uRun: [spotify Web Helper] "c:\documents and settings\alex\application data\spotify\data\SpotifyWebHelper.exe"

uRun: [spotify] "c:\documents and settings\alex\application data\spotify\Spotify.exe" /uri spotify:autostart

uRun: [sony PC Companion] "c:\program files\sony\sony pc companion\PCCompanion.exe" /Background

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [GoogleDriveSync] "c:\program files\google\drive\googledrivesync.exe" /autostart

uRun: [Google Update] "c:\documents and settings\alex\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US

mRun: [mrsheg] "c:\windows\system32\rundll32.exe" "c:\documents and settings\alex\application data\mrsheg.dll",ReadLongFromFile

mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun

mRun: [switchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [soundMam] c:\windows\system32\SVOHOST.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [Razer Naga Driver] c:\program files\razer\naga\NagaTray.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [qesang] "c:\windows\system32\rundll32.exe" "c:\documents and settings\alex\application data\qesang.dll",get_pixels_per_meter

mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE

mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet

mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [ngreat] rundll32.exe "c:\documents and settings\alex\application data\ngreat.dll",ExternalRestore

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

dRunOnce: [RunNarrator] Narrator.exe

StartupFolder: c:\docume~1\alex\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ultrah~1.lnk - c:\windows\installer\{96ef451e-a402-44d8-baee-d70d558a4122}\New_Shortcut_S1449_0EB7CDB78E0C4A918D2CA535D5B8160C.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:189

mPolicies-Explorer: hx-1 = 1

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: Free YouTube to MP3 Converter - c:\documents and settings\alex\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: line6.net

Trusted Zone: soe.com

Trusted Zone: sony.com

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1269552531953

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{29F80549-ED44-466A-92B8-1C30D34BD2A4} : DHCPNameServer = 192.168.1.1

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: AtiExtEvent - Ati2evxx.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\

FF - prefs.js: browser.startup.homepage - hxxp://en.wikipedia.org/wiki/Special:Random

FF - prefs.js: network.proxy.type - 0

FF - component: c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCoreGecko19.dll

FF - component: c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll

FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll

FF - plugin: c:\documents and settings\alex\application data\sony online entertainment\npsoe.dll

FF - plugin: c:\documents and settings\alex\application data\sony online entertainment\npsoeact.dll

FF - plugin: c:\documents and settings\alex\local settings\application data\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin10171.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll

FF - plugin: c:\program files\ubisoft\ubisoft game launcher\npuplaypc.dll

FF - plugin: c:\program files\ubisoft\ubisoft game launcher\npuplaypchub.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_180.dll

FF - ExtSQL: 2013-01-29 22:37; {b442f4c0-c292-4998-aabe-48608a73ba75}; c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\extensions\{b442f4c0-c292-4998-aabe-48608a73ba75}.xpi

FF - ExtSQL: 2013-01-29 22:37; {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}; c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\extensions\{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}.xpi

FF - ExtSQL: !HIDDEN! 2010-04-11 03:02; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - ExtSQL: !HIDDEN! 2013-03-20 16:43; {893d7908-6e6f-4c83-87d3-93d33faede08}; c:\documents and settings\alex\application data\mozilla\firefox\profiles\f1r8l1bw.default\extensions\{893d7908-6e6f-4c83-87d3-93d33faede08}.xpi

.

---- FIREFOX POLICIES ----

FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false

============= SERVICES / DRIVERS ===============

.

.

=============== File Associations ===============

.

.

=============== Created Last 30 ================

.

2013-03-20 22:13:34 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-03-20 21:00:50 285184 ----a-w- c:\documents and settings\alex\application data\qesang.dll

2013-03-09 20:05:45 -------- d-----w- c:\documents and settings\all users\application data\Battle.net

2013-03-09 12:32:54 -------- d-----w- c:\documents and settings\all users\application data\Blizzard Entertainment

2013-03-05 10:31:30 -------- d-----w- c:\program files\Steam

2013-03-05 10:27:40 -------- d-----w- c:\windows\048298C9A4D3490B9FF9AB023A9238F3.TMP

2013-03-05 10:19:25 -------- d-----w- c:\program files\CCleaner

2013-03-02 21:15:18 -------- d-----w- c:\documents and settings\alex\local settings\application data\WMTools Downloaded Files

2013-02-20 04:05:35 -------- d-----w- C:\PROJECTS

.

==================== Find3M ====================

.

2013-03-13 00:36:42 693976 -c--a-w- c:\windows\system32\FlashPlayerApp.exe

2013-03-13 00:36:41 73432 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-21 02:02:07 33019 ----a-w- c:\windows\system32\CoreAAC-uninstall.exe

2013-01-02 08:48:24 25200 ----a-w- c:\windows\system32\drivers\ggsemc.sys

2013-01-02 08:48:24 1461992 ----a-w- c:\windows\system32\WdfCoInstaller01009.dll

2013-01-02 08:48:24 12400 ----a-w- c:\windows\system32\drivers\ggflt.sys

.

============= FINISH: 17:30:56.14 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

.

==== Disk Partitions =========================

.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

AC3Filter 1.63b

Activision®

Adobe AIR

Adobe Bridge 1.0

Adobe Common File Installer

Adobe Community Help

Adobe Flash Player 10 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Center 2.0

Adobe Media Player

Adobe Photoshop CS5

Adobe Premiere Pro 2.0

Adobe Reader 9.3

Adobe Stock Photos 1.0

AIM 7

Amazon MP3 Downloader 1.0.17

AMD Catalyst Install Manager

Anarchy Online

Apple Application Support

Apple Software Update

applicationupdater

ASIO4ALL

ATI AVIVO Codecs

Audacity 1.2.6

Audacity 1.3.11 (Unicode)

AviSynth 2.5

Blur

Bof4

Bonjour

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

ComicRack v0.9.125

CoreAAC Audio Decoder (remove only)

CPUID HWMonitor 1.19

Defraggler

Diablo III

DiskView

DivX Web Player

Download Updater (AOL LLC)

Electric Sheep 2.7b29

EVEREST Ultimate Edition v5.30

EZdrummer

EZXDfh

Fallout

ffdshow [rev 3299] [2010-03-03]

Free Audio CD Burner version 1.4.7

Free YouTube to MP3 Converter version 3.9.31

Freemake Video Converter version 3.2.1

Full Tilt! Pinball

G-Force

gamelauncher-ps2-live

Google Chrome

Google Drive

Google Update Helper

Guild Wars 2

Guitar Pro 5.2

Guitar Pro 6

Guitar Pro update

Haali Media Splitter

HandBrake 0.9.8

Hi-Rez Studios Authenticate and Update Service

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

iTunes

Java Auto Updater

Java 6 Update 22

Junk Mail filter update

LAME v3.98.2 for Audacity

League of Legends

LibUSB-Win32-0.1.10.1

Line 6 Uninstaller

Live 8.0.4

M-Audio Key Rig 1.0.1

Malwarebytes Anti-Malware version 1.70.0.1100

MechWarrior Online

Microsoft .NET Framework 1.1

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Games for Windows - LIVE

Microsoft Games for Windows - LIVE Redistributable

Microsoft Kernel-Mode Driver Framework Feature Pack 1.7

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime Native v1.0 (x86)

Microsoft Sync Framework Services Native v1.0 (x86)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft XNA Framework Redistributable 3.1

Microsoft XNA Framework Redistributable 4.0

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Mixed In Key 2.5

Mount&Blade With Fire and Sword

Mozilla Firefox 19.0.2 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

Mumble 1.2.3

Native Instruments Audio 2 DJ Driver

Native Instruments Audio 4 DJ Driver

Native Instruments Audio 8 DJ Driver

Native Instruments Controller Editor

Native Instruments Massive v1.0.1.008 VSTi DXi RTAS

Native Instruments Service Center

Native Instruments Traktor

Native Instruments Traktor Audio 2 Driver

Native Instruments Traktor Kontrol X1 Driver

Need For Speed™ World

nLite 1.4.9.1

NVIDIA Control Panel 296.10

NVIDIA Graphics Driver 296.10

NVIDIA Install Application

NVIDIA nView 136.18

NVIDIA nView Desktop Manager

NVIDIA PhysX

NVIDIA PhysX System Software 9.12.0213

NVIDIA Update 1.7.11

NVIDIA Update Components

OpenAL

osu!

PDF Settings CS5

PlanetSide 2

Pocket Tanks Deluxe 1.3

PowerISO

QuickTime

Razer Naga

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

Reason 5.0

RIFT

RuneScape Launcher 1.2.2

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2183461)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2416400)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2482017)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2497640)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982381)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Segoe UI

SHIFT 2 UNLEASHED™

Skype Click to Call

Skype™ 6.1

Smite Closed Beta

Sony Ericsson Update Engine

Sony PC Companion 2.10.136

SoulSeek 157 NS 13e

Sound Forge Pro 10.0

Spectro

Spotify

Star Wars: The Old Republic

StarCraft

StarCraft II

Steam

The War Z version alpha

Tribes Ascend

Tunngle beta

Ubisoft Game Launcher

UE3Redist

Ultra Hal Text-to-Speech Reader

Uninstall 1.0.0.1

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB961503)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB980182)

Ventrilo Client

Virtual Playtable version 0.7

VLC media player 1.0.5

WebFldrs XP

Winamp

Winamp Detector Plug-in

Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)

Windows Genuine Advantage Notifications (KB905474)

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Toolbar

Windows Live Upload Tool

Windows Live Writer

Windows Media Format 11 runtime

WinPcap 4.1.1

WinRAR archiver

Wizard101

World of Warcraft

Xfire (remove only)

YouTube Downloader 2.6.4

.

==== End Of File ===========================

Link to post
Share on other sites

Hi Bluefoot33,

Welcome to Malwarebytes Forum

My name is Tomk1. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Your system seems to be severely crippled and this: mRun: [soundMam] c:\windows\system32\SVOHOST.exe appears to be a backdoor trojan! Info about it can be found here: http://www.sophos.co...~QQRob-AAL.aspx

Your computer appears to have been infected by a backdoor trojan. These programs have the ability to steal passwords and other information from your system. If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:

  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps

This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

If you wish to reformat then please let me know in your next response, I'll now continue with instructions for cleaning.

Let's run the following tool and hopefully "kick start" your system back into action as well as remove that trojan.

Download ComboFix from here: http://download.blee...Bs/ComboFix.exe

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> http://forums.whatth...ams_t96260.html
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Link to post
Share on other sites

Alright, I've followed all these steps and it appears that everything you told me to do has completed. ALTHOUGH, I am still unable to connect to the internet on this machine. I've looked up the hardware specifications and downloaded the corresponding drivers, but whenever I try to install the drivers now it's giving me an error.

My computer seems to have lost the driver files for LAN, sound, and video card. When I try to install I get an error. :(

Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.