Jump to content
Due to inclement weather in Southwest Florida, our Clearwater support team is offline. Our other offices are available to assist you, however their responses may be delayed. We appreciate your patience and understanding during this time. ×

malwarebytes won´t run


Recommended Posts

hi i have several problems with my a acer aspire one netbook windows xp sp3.

as soon as i start the computer i get a ldr.mcb has encounter a problem and needs to close message

i have no internet connection on that computer (i´m using another one) i also apparently dont have copy or drug capability (i read another post in this forum and an user had the same problem)

i don´t know if i have an infection or not

i use a pendrive to install files. i managed to get the panda vaccine in the netbook and the pendrive (and the other computer)

i used ccleaner (i got some error message from it so it doesn´t work at 100%)

and hijack this (it works ok)

i tried to install malware antibytes which i could but i can not run it

i got the famous '372':vbalsgrid6.ocx error

i found the forum googling the error. i have read the forum this answer didn´t work http://forums.malwarebytes.org/index.php?showtopic=9413

i got "the administrator has set policies to prevent this installation while trying to install the subnlacl program

i could not get passed that restriction

i also got a windows installer problem message

i read that this particular problem was popular back in 2009.

i tried to reinstall certain visual basic stuff in an attemp to replace the vbalsgrid.ocx i could´t either

i get the message visual studio 6.0 service pack 6 setup was not completed successfully

i did a CHKDSK /R that was ok. but nothing much changed

after i also to tried to repair windows using a xp cd. long story short that didn´t work but may be the cause in that a have a spanish win cd and the windows of the netbook is an english version. i didn´t get the repair option, after you press install. i could had installed but i got a warning saying that there was already a windows folder and wether i wanted to replace it or use a different one to install. obviously i didn´t install.

i have noticed a misterious out.bin file in my desktop

i´ve come a long way.... i have read other forums. each thing i try fails and more problems appear. i´m really frustrated

please help.

Link to post
Share on other sites

  • Root Admin

Hello and Welcome to Malwarebtyes

Its probably best that you have one of the Experts help you look into this further.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.