Something weird going on with my computer.

[diddlydudette]

Hi,

Not sure what's up with my computer but thought I'd post here and see if anyone has any ideas of what it could be.

I have run Spybot, Malwarebytes and AVG scans and they all come up clean but I know something is wrong. I did updates before scanning also.

When online and there is text, I get a lot of ramdon underlined word/words that are hyperlinked to nowhere. All I get when hovering over the links is a stupid popup that says nothing of substance. Like for instance I type 'enable emoticons'. The pop-up will say 'learn more about enable emoticons'.

It can be a bit frustrating when your mouse is on the page and these links are all over the page. I don't want to click on the links but sometimes it's hard to know what is a legit link and what isn't.

Any ideas what might be going on?

Thanks so much.

P.S. I previewed this post before posting it and did a snipit so you can see that once again, I get links within the text.

[MrCharlie]

Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[diddlydudette]

Hi and thanks Mr. Charlie,

Here is dds:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.13.2

Run by Suzy at 19:22:12 on 2013-03-13

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.6142.1718 [GMT -4:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\rundll32.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\SysWOW64\PSIService.exe

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\rundll32.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Windows\ehome\ehtray.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Windows\ehome\ehmsas.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\WinZip\WZQKPICK32.EXE

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Users\Suzy\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\splwow64.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe

C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe

C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe

C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe

C:\PROGRA~2\MICROS~3\Office14\OUTLOOK.EXE

C:\Program Files (x86)\WinZip\zipsendservice.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe

C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE

C:\Program Files (x86)\AVG\AVG2013\avgcsrvx.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.ask.com/?l=dis&o=102874&gct=hp

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt

mStart Page = hxxp://www.google.com

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt

uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

mWinlogon: Userinit = userinit.exe,

BHO: HelperObject Class: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\SnagIt 7\SnagItBHO.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: Virtual Storage Mount Notification: {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: SnagIt: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\SnagIt 7\SnagItIEAddin.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

uRun: [AdobeBridge] <no file>

mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe

mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

mRun: [updateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

mRun: [updatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"

mRun: [updatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

mRun: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [switchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"

mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe

StartupFolder: C:\Users\Suzy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

StartupFolder: C:\Users\Suzy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Suzy\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WINZIP~1.LNK - C:\Program Files (x86)\WinZip\WZQKPICK32.EXE

uPolicies-Explorer: NoDriveTypeAutoRun = dword:255

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-Explorer: NoDriveTypeAutoRun = dword:255

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files%20(x86)/SCRABBLE/Images/stg_drm.ocx

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files%20(x86)/SCRABBLE/Images/armhelper.ocx

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{E269F452-C854-4599-96FE-3E5F99CA0066} : DHCPNameServer = 192.168.2.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt

x64-mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

x64-BHO: Virtual Storage Mount Notification: {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide

x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup

x64-Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\System32\NvMcTray.dll,NvTaskbarInit

x64-Run: [iAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe"

x64-Run: [CanonSolutionMenu] "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon

x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-mPolicies-Explorer: NoActiveDesktop = dword:1

x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1

x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

x64-mPolicies-Explorer: NoDriveTypeAutoRun = dword:255

x64-mPolicies-System: EnableUIADesktopToggle = dword:0

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

x64-SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - www.google.com

FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=HIP&o=102874&locale=en_US&apn_uid=ea776e8f-e930-4c29-8b91-e29ec71a5066&apn_ptnrs=6E&apn_sauid=B46484A6-6C20-4A29-B394-C2B501510A68&apn_dtid=YYYYYYYYUS&&q=

FF - prefs.js: network.proxy.gopher -

FF - prefs.js: network.proxy.gopher_port - 0

FF - prefs.js: network.proxy.type - 0

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff10.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff4.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff5.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff6.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff7.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff8.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff9.dll

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll

FF - plugin: C:\Program Files (x86)\eMusic Download Manager\plugin\npemusic.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol500.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npvsharetvplg.dll

FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll

FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2013-01-22 20:17; {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}

FF - ExtSQL: !HIDDEN! 2009-06-26 21:33; {20a82645-c095-46ed-80e3-08825760534b}; c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

.

---- FIREFOX POLICIES ----

FF - user.js: extensions.autoDisableScopes - 14

FF - user.js: security.csp.enable - false

.

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-16 111968]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]

R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2010-6-5 69152]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]

R1 cbfs3;cbfs3;C:\Windows\System32\drivers\cbfs3.sys [2012-2-25 348560]

R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/04/16 15:56:16];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-10-21 146928]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-16 5814904]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]

R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]

R2 HPBtnSrv;HP Easy Backup Button Service;C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe [2009-2-18 192512]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-1 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-7 682344]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-2-23 1153368]

R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-1-27 3560288]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-8-7 24176]

R3 rcmirror;rcmirror;C:\Windows\System32\drivers\rcmirror.sys [2008-10-9 5120]

R3 t3;Sound Blaster X-Fi Xtreme Audio (Vista);C:\Windows\System32\drivers\t3.sys [2009-2-18 629760]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 PCD5SRVC{8AAF211B-043E02A9-05040000};PCD5SRVC{8AAF211B-043E02A9-05040000} - PCDR Kernel Mode Service Helper Driver;C:\PROGRA~1\PC-DOC~1\PCD5SRVC_x64.pkms [2008-9-9 25888]

S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-19 50688]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]

S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]

.

=============== File Associations ===============

.

FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

.

=============== Created Last 30 ================

.

.

==================== Find3M ====================

.

2013-03-13 11:31:43 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 11:31:43 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-02-14 17:15:48 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-02-14 17:15:47 861088 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2013-02-14 17:15:47 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-02-14 17:15:47 262560 ----a-w- C:\Windows\SysWow64\javaws.exe

2013-02-14 17:15:47 174496 ----a-w- C:\Windows\SysWow64\javaw.exe

2013-02-14 17:15:47 174496 ----a-w- C:\Windows\SysWow64\java.exe

2013-02-14 08:10:21 70004024 ----a-w- C:\Windows\System32\mrt.exe

2013-01-09 01:48:55 17812992 ----a-w- C:\Windows\System32\mshtml.dll

2013-01-09 01:22:26 10925568 ----a-w- C:\Windows\System32\ieframe.dll

2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-01-09 01:12:29 1346048 ----a-w- C:\Windows\System32\urlmon.dll

2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-01-09 01:10:26 237056 ----a-w- C:\Windows\System32\url.dll

2013-01-09 01:09:10 85504 ----a-w- C:\Windows\System32\jsproxy.dll

2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-01-09 01:07:50 816640 ----a-w- C:\Windows\System32\jscript.dll

2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-01-09 01:06:39 729088 ----a-w- C:\Windows\System32\msfeeds.dll

2013-01-09 01:05:45 2147840 ----a-w- C:\Windows\System32\iertutil.dll

2013-01-09 01:04:58 96768 ----a-w- C:\Windows\System32\mshtmled.dll

2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-01-09 01:00:48 248320 ----a-w- C:\Windows\System32\ieui.dll

2013-01-08 22:23:25 12321280 ----a-w- C:\Windows\SysWow64\mshtml.dll

2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-01-08 22:09:18 9738240 ----a-w- C:\Windows\SysWow64\ieframe.dll

2013-01-08 22:03:57 1103872 ----a-w- C:\Windows\SysWow64\urlmon.dll

2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-01-08 22:01:48 231936 ----a-w- C:\Windows\SysWow64\url.dll

2013-01-08 22:00:14 65024 ----a-w- C:\Windows\SysWow64\jsproxy.dll

2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-01-08 21:58:43 717824 ----a-w- C:\Windows\SysWow64\jscript.dll

2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-01-08 21:57:49 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll

2013-01-08 21:56:51 1796096 ----a-w- C:\Windows\SysWow64\iertutil.dll

2013-01-08 21:56:37 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll

2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-01-08 21:53:13 176640 ----a-w- C:\Windows\SysWow64\ieui.dll

2013-01-05 05:37:50 4695400 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-01-04 11:31:10 1423720 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-01-04 01:59:24 2773504 ----a-w- C:\Windows\System32\win32k.sys

2012-12-16 13:31:20 48128 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 13:12:54 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-16 11:08:21 368128 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 10:50:29 293376 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

.

============= FINISH: 19:23:10.84 ===============

Attach log:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 2/18/2009 2:20:52 AM

System Uptime: 3/12/2013 4:34:16 PM (27 hours ago)

.

Motherboard: PEGATRON CORPORATION | | Burbank

Processor: Intel® Core2 Quad CPU Q9400 @ 2.66GHz | CPU 1 |

2000/333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 454 GiB total, 192.223 GiB free.

D: is FIXED (NTFS) - 11 GiB total, 1.546 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1089: 2/17/2013 12:00:01 AM - Scheduled Checkpoint

RP1090: 2/18/2013 12:00:02 AM - Scheduled Checkpoint

RP1091: 2/19/2013 12:00:18 AM - Scheduled Checkpoint

RP1092: 2/20/2013 12:00:02 AM - Scheduled Checkpoint

RP1093: 2/21/2013 7:50:31 AM - Scheduled Checkpoint

RP1094: 2/22/2013 6:11:47 AM - Scheduled Checkpoint

RP1095: 2/23/2013 12:00:01 AM - Scheduled Checkpoint

RP1096: 2/24/2013 12:00:02 AM - Scheduled Checkpoint

RP1097: 2/25/2013 12:00:01 AM - Scheduled Checkpoint

RP1098: 2/26/2013 12:00:02 AM - Scheduled Checkpoint

RP1099: 2/27/2013 6:16:26 AM - Scheduled Checkpoint

RP1100: 2/28/2013 12:00:01 AM - Scheduled Checkpoint

RP1101: 3/1/2013 12:00:01 AM - Scheduled Checkpoint

RP1102: 3/2/2013 12:00:01 AM - Scheduled Checkpoint

RP1103: 3/3/2013 12:00:01 AM - Scheduled Checkpoint

RP1104: 3/4/2013 12:00:01 AM - Scheduled Checkpoint

RP1105: 3/5/2013 12:00:02 AM - Scheduled Checkpoint

RP1106: 3/6/2013 12:00:02 AM - Scheduled Checkpoint

RP1107: 3/7/2013 12:00:02 AM - Scheduled Checkpoint

RP1108: 3/8/2013 12:00:02 AM - Scheduled Checkpoint

RP1109: 3/9/2013 12:00:02 AM - Scheduled Checkpoint

RP1110: 3/10/2013 1:00:02 AM - Scheduled Checkpoint

RP1111: 3/11/2013 12:00:02 AM - Scheduled Checkpoint

RP1112: 3/12/2013 12:00:02 AM - Scheduled Checkpoint

RP1113: 3/12/2013 11:34:26 AM - Installed WModem_Installer

RP1114: 3/12/2013 11:35:21 AM - Device Driver Package Install: HTC Corporation

Modems

RP1115: 3/12/2013 11:36:16 AM - Device Driver Package Install: HTC Corporation

Network adapters

RP1116: 3/12/2013 11:36:53 AM - Device Driver Package Install: HTC Corporation

Ports (COM & LPT)

RP1117: 3/13/2013 12:00:02 AM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

ActiveCheck component for HP Active Support Library

Adobe Acrobat 9 Pro

Adobe Acrobat 9.5.4 - CPSID_83708

Adobe AIR

Adobe Bridge 1.0

Adobe Common File Installer

Adobe Flash Player 10 ActiveX 64-bit

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Center 1.0

Adobe Illustrator CS2

Adobe InDesign CS2

Adobe Photoshop 6.0

Adobe Photoshop CS2

Adobe Photoshop CS6

Adobe Stock Photos 1.0

Adobe SVG Viewer 3.0

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Print Creations

ArcSoft Print Creations - Album Page

ArcSoft Print Creations - Funhouse

ArcSoft Print Creations - Greeting Card

ArcSoft Print Creations - Photo Book

ArcSoft Print Creations - Photo Calendar

ArcSoft Print Creations - Scrapbook

ArcSoft Print Creations - Slimline Card

Ask Toolbar

Ask Toolbar Updater

AVG 2013

AVG PC Tuneup 2011

AVS Media Player 3.1

AVS Update Manager 1.0

AVS4YOU Software Navigator 1.3

BB Lite

BBViewer

Bonjour

Boxee

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator EX 2.0

Canon MP620 series MP Drivers

Canon MP620 series User Registration

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Canon Utilities Solution Menu

CCScore

CDex - Open Source Digital Audio CD Extractor

Cheat Engine 6.2

Compatibility Pack for the 2007 Office system

Corel Paint Shop Pro X

CorelDRAW 11 SA

CorelDRAW SA 11

Coupon Printer for Windows

Creative MediaSource 5

CyberLink DVD Suite Deluxe

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Driver Detective

Dropbox

eMusic Download Manager 4.1.3.1

ESSBrwr

ESSCDBK

ESScore

ESSgui

ESSini

ESSPCD

ESSPDock

ESSTOOLS

essvatgt

Google Chrome

Google Earth

Google Update Helper

Hardware Diagnostic Tools

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Easy Backup

HP MediaSmart DVD

HP MediaSmart Music/Photo/Video

HP MediaSmart SmartMenu

HP RC Mirror Driver

HP Recovery Manager RSS

HP Total Care Setup

HPAsset component for HP Active Support Library

Intel® Matrix Storage Manager

iTunes

Java 7 Update 13

Java Auto Updater

Java 6 Update 38

Java 6 Update 7

Kodak EasyShare software

LabelPrint

LightScribe System Software 1.14.25.1

LightScribe Template Labeler

Malwarebytes Anti-Malware version 1.70.0.1100

Mask My IP

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

Microsoft_VC80_CRT_x86

Microsoft_VC90_CRT_x86

Mozilla Firefox 19.0.2 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee Reveal

netbrdg

NVIDIA Drivers

Octoshape add-in for Adobe Flash Player

OfotoXMI

PDF Settings CS6

Power2Go

PowerDirector

Python 2.5.2

QuickTime

Realtek High Definition Audio Driver

Safari

SCRABBLE

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

SFR

SHASTA

skin0001

SKINXSDK

SnagIt 7

Sound Blaster X-Fi

Spybot - Search & Destroy

staticcr

TeamViewer 8

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

VBA (2627.01)

Veetle TV

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

VPRINTOL

vShare.tv plugin 1.3

Windows Media Player Firefox Plugin

WinZip 17.0

WIRELESS

WModem Driver Installer

Wondershare DVD Ripper Platinum(Build 4.4.2.0)

Wuala

Wuala CBFS

Wuala OverlayIcons

.

==== Event Viewer Messages From Past Week ========

.

3/13/2013 5:21:36 PM, Error: netbt [4321] - The name "SUZY-PC :0"

could not be registered on the interface with IP address 192.168.2.2. The

computer with the IP address 192.168.2.5 did not allow the name to be claimed

by this computer.

3/12/2013 11:25:26 AM, Error: Service Control Manager [7006] - The

ScRegSetValueExW call failed for FailureActions with the following error:

Access is denied.

3/11/2013 6:53:00 AM, Error: Server [2505] - The server could not bind to the

transport \Device\NetBT_Tcpip_{E269F452-C854-4599-96FE-3E5F99CA0066} because

another computer on the network has the same name. The server could not

start.

3/11/2013 6:53:00 AM, Error: netbt [4321] - The name "SUZY-PC :20"

could not be registered on the interface with IP address 192.168.2.2. The

computer with the IP address 192.168.2.5 did not allow the name to be claimed

by this computer.

3/10/2013 6:36:25 PM, Error: Microsoft-Windows-PrintSpooler [6161] - The

document Full page photo, owned by Suzy, failed to print on printer Canon

MP620 series Printer (Copy 1). Try to print the document again, or restart the

print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes:

3488760. Number of bytes printed: 3488688. Total number of pages in the

document: 1. Number of pages printed: 0. Client computer: \\SUZY-PC. Win32

error code returned by the print processor: 0. The operation completed

successfully.

.

==== End Of File ===========================

RogueKiller V8.5.3 _x64_ [Mar 13 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version

Started in : Normal mode

User : Suzy [Admin rights]

Mode : Scan -- Date : 03/13/2013 19:30:46

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000AAKS-65A7B2 +++++

--- User ---

[MBR] ba1bac02939a49d670bd1264ae8cd7b6

[bSP] cbe1a3892920c024e3e7b9efc684338e : MBR Code unknown

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 465179 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 952686630 | Size: 11758 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_03132013_02d1930.txt >>

RKreport[1]_S_03132013_02d1930.txt

[MrCharlie]

Please uninstall these from your add/remove programs: (and any older Java except Java 7 Update 13 )

Java™ 6 Update 38

Java™ 6 Update 7

Java 7 Update 13 <------<--------Please update, should be Update 17 > Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

---------------------------------------------------

Then...............

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[diddlydudette]

I did the restore and now I'm scanning. Hopefully I was supposed to check scan targets as drivers, sectors and system. They were all checked by default so I left them. I may have to finish this in the morning especially if I have to run another scan. It takes awhile.

Thanks again for your help!

[MrCharlie]

OK, no rush....Take your time. MrC

[diddlydudette]

Yay. Scan is done and everything is clean. I checked in my initial post and links are gone. Could it be that everything is fixed? I'll play around on the computer tomorrow and see if any links pop back up.....fingers crossed.

Thanks Charlie for your very easy detailed instructions. You are wonderful!

mbar-log-2013-03-13 (20-51-08).txt

system-log.txt

[MrCharlie]

OK let me know.....MrC

[diddlydudette]

Well, I think I'm still seeing links in texts at various websites. But I only got 2 hours sleep last night and I'm too tired to think anymore. I will reboot and check again tomorrow. I will let you know if the magic worked.

[MrCharlie]

I think they'll still be there.....next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[diddlydudette]

Hi Mr. Charlie,

When I go to download combo fix, I can't get it down save to desktop. When I click on the link I get the open or save prompt and when I select save, it goes directly to download and doesn't prompt me as to where to save it.

Then I click on it and it just opens up. I then decided to just drag it to my desktop and ran it that way. At the end of running the scan, it tries to make a log, but says it can't find where to save it and then a blank notepad opens up and at that point I don't know what to do. I'll try once again though.

[MrCharlie]

OK, let me know.....MrC

[diddlydudette]

Ok, I think I was able to get the log this time.

combofix log.txt

[MrCharlie]

Looks Good....Next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

MrC

[diddlydudette]

Here's my log.

AdwCleanerR1.txt

[MrCharlie]

Looks like it's all adware and nothing needed on the system....

Please create a new system restore point before continuing.

Lots of adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[diddlydudette]

# AdwCleaner v2.114 - Logfile created 03/14/2013 at 15:11:03

# Updated 05/03/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (64 bits)

# User : Suzy - SUZY-PC

# Boot Mode : Normal

# Running from : C:\Users\Suzy\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\vShare.tv plugin

Deleted on reboot : C:\ProgramData\Tarma Installer

Deleted on reboot : C:\ProgramData\Trymedia

Deleted on reboot : C:\Users\Suzy\AppData\Local\APN

Deleted on reboot : C:\Users\Suzy\AppData\Local\OpenCandy

Deleted on reboot : C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\extensions\crossriderapp4493@crossrider.com

Deleted on reboot : C:\Users\Suzy\AppData\Roaming\OpenCandy

File Deleted : C:\Program Files (x86)\Mozilla Firefox\Plugins\npvsharetvplg.dll

File Deleted : C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\searchplugins\Askcom.xml

File Deleted : C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\searchplugins\Startsear.xml

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{78F3A323-798E-4AEA-9A57-88F4B05FD5DD}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7AC3E13B-3BCA-4158-B330-F66DBB03C1B5}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F97BFF8-488B-4107-BCEE-B161AB4E4183}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1B48071-416D-474E-A13B-BE5456E7FC31}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\StartSearch

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{79D60450-56C5-4A8C-9321-6D5BC2A81E5A}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99C22A61-21BA-4F81-85FF-CDC9EB5DB10B}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F97BFF8-488B-4107-BCEE-B161AB4E4183}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1B48071-416D-474E-A13B-BE5456E7FC31}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{8F97BFF8-488B-4107-BCEE-B161AB4E4183}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A1B48071-416D-474E-A13B-BE5456E7FC31}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=102874&gct=hp --> hxxp://www.google.com

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\prefs.js

C:\Users\Suzy\AppData\Roaming\Mozilla\Firefox\Profiles\yhfvgxap.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultengine", "Ask.com");

Deleted : user_pref("browser.search.defaultenginename", "Ask.com");

Deleted : user_pref("browser.search.order.1", "Ask.com");

Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationTime", 1350868393);

Deleted : user_pref("extensions.crossriderapp4493.4493.active", true);

Deleted : user_pref("extensions.crossriderapp4493.4493.addressbar", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.addressbarenhanced", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.backgroundjs", "\n\n//\n");

Deleted : user_pref("extensions.crossriderapp4493.4493.backgroundver", 37);

Deleted : user_pref("extensions.crossriderapp4493.4493.can_run_bg_code", true);

Deleted : user_pref("extensions.crossriderapp4493.4493.certdomaininstaller", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.changeprevious", false);

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.expiration", "Fri Feb 01 2030 0[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.value", "1350868393");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:00 [...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.value", "1350868393");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_arbitrary_code.expiration", "Thu Mar 14 201[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_arbitrary_code.value", "%22%28function%28%2[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_blocklist.expiration", "Thu Mar 14 2013 14:[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_blocklist.value", "%22nonexistantdomain.com[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_cf_bu1.expiration", "Fri Feb 01 2030 00:00:[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_cf_bu1.value", "1361237214");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.expiration", "Wed Mar 20 2013 [...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.value", "%22US%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:00 [...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.value", "1363284010");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_currenttime.expiration", "Fri Feb 01 2030 0[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_currenttime.value", "%221362693963%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 01 [...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.value", "%221%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.expiration", "Fri Feb 01 2[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.value", "%7B%22source_id%2[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 2030[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.value", "%2214019%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030 0[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.value", "1350868451991");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 00[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_product_id.value", "%221175%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:00:[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_zoneid.value", "%2296311%22");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 GM[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.dbtest.value", "1350868444917");

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.lastrequest.expiration", "Fri Feb 01 2030 00:00:[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.lastrequest.value", "%7B%22path%22%3A%22/MyAccou[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.description", "Coupon Companion");

Deleted : user_pref("extensions.crossriderapp4493.4493.domain", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.enablesearch", false);

Deleted : user_pref("extensions.crossriderapp4493.4493.fbremoteurl", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.group", 0);

Deleted : user_pref("extensions.crossriderapp4493.4493.homepage", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.iframe", false);

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_appVer.expiration", "Fri Feb 01 20[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_appVer.value", "83");

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_lastVersion.expiration", "Fri Feb [...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_lastVersion.value", "0");

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_meta.expiration", "Fri Feb 01 2030[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_meta.value", "%7B%7D");

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_nextCheck.expiration", "Thu Mar 14[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_nextCheck.value", "true");

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_queue.expiration", "Fri Feb 01 203[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_queue.value", "%7B%7D");

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_remote_resources.expiration", "Fri[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_remote_resources.value", "%7B%22re[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _GP[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.manifesturl", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.name", "Coupon Companion");

Deleted : user_pref("extensions.crossriderapp4493.4493.newtab", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.opensearch", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.code", "appAPI._cr_config={appID:funct[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.name", "base");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.ver", 4);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.code", "Array.prototype.indexOf|[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.name", "GPL Plugin (Loader)");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.ver", 15);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.code", "var a=appAPI.db.getList([...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.name", "GPL Background (BG)");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.ver", 34);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.code", "(function(a){a.selectedText=f[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.name", "CrossriderAppUtils");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.ver", 2);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.code", "if(typeof(appAPI)===\"undefin[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.name", "CrossriderUtils");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.ver", 2);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.code", "if((typeof isBackground===\"u[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.name", "FFAppAPIWrapper");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.ver", 5);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.code", "if(typeof window!==\"undefine[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.name", "jQuery");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.ver", 3);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.code", "var CrossriderDebugManager=(f[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.name", "debug");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.ver", 3);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.code", "(function(a){appAPI.queueMana[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.name", "resources");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.ver", 2);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.code", "var CrossriderInitializerPlug[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.name", "initializer");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.ver", 2);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.code", "/*! jQuery v1.7.1 jquery.com |[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.name", "jquery_1_7_1");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.ver", 3);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.code", "(function(){appAPI.ready=func[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.name", "resources_background");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.ver", 1);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.code", "(function(){var h=\"__CR_EMPT[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.name", "appApiMessage");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.ver", 1);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.code", "if(appAPI.__should_activate_v[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.name", "appApiValidation");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.ver", 1);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.code", "if(typeof jQuery!==\"undefine[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.name", "CrossriderInfo");

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.ver", 2);

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins_lists.plugins_0", "4,14,78,16,64,47,72,1000015"[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins_lists.plugins_1", "17,14,78,13,16,64,4,1,21,22,[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.plugins_lists.plugins_5", "4,14,78,13,16,64,47,72");

Deleted : user_pref("extensions.crossriderapp4493.4493.pluginsurl", "hxxp://app-static.crossrider.com/plugin/a[...]

Deleted : user_pref("extensions.crossriderapp4493.4493.pluginsversion", 59);

Deleted : user_pref("extensions.crossriderapp4493.4493.publisher", "215 Apps");

Deleted : user_pref("extensions.crossriderapp4493.4493.searchstatus", 0);

Deleted : user_pref("extensions.crossriderapp4493.4493.setnewtab", false);

Deleted : user_pref("extensions.crossriderapp4493.4493.settingsurl", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.thankyou", "");

Deleted : user_pref("extensions.crossriderapp4493.4493.updateinterval", 360);

Deleted : user_pref("extensions.crossriderapp4493.4493.ver", 83);

Deleted : user_pref("extensions.crossriderapp4493.apps", "4493");

Deleted : user_pref("extensions.crossriderapp4493.bic", "13a85fa44100e16d5e23edb516660450");

Deleted : user_pref("extensions.crossriderapp4493.cid", 4493);

Deleted : user_pref("extensions.crossriderapp4493.firstrun", false);

Deleted : user_pref("extensions.crossriderapp4493.hadappinstalled", true);

Deleted : user_pref("extensions.crossriderapp4493.installationdate", 1350868393);

Deleted : user_pref("extensions.crossriderapp4493.lastcheck", 22721354);

Deleted : user_pref("extensions.crossriderapp4493.lastcheckitem", 22721402);

Deleted : user_pref("extensions.crossriderapp4493.modetype", "production");

Deleted : user_pref("extensions.crossriderapp4493.reportInstall", true);

Deleted : user_pref("extensions.crossriderapp4493.statsDailyCounter", 16);

Deleted : user_pref("extensions.enabledAddons", "support%40mask-myip.com:1.0,%7BCAFEEFAC-0016-0000-0033-ABCDEF[...]

Deleted : user_pref("keyword.URL", "hxxp://startsear.ch/?aff=1&q=");

-\\ Google Chrome v25.0.1364.152

File : C:\Users\Suzy\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.32] : icon_url = "hxxp://www.ask.com/favicon.ico",

Deleted [l.35] : keyword = "ask.com",

Deleted [l.38] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=HIP&o=102874&locale=en_US[...]

Deleted [l.39] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms[...]

*************************

AdwCleaner[R1].txt - [18522 octets] - [14/03/2013 14:46:30]

AdwCleaner[s1].txt - [18250 octets] - [14/03/2013 15:11:03]

########## EOF - C:\AdwCleaner[s1].txt - [18311 octets] ##########

Results of screen317's Security Check version 0.99.61

Windows Vista Service Pack 2 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.70.0.1100

AVG PC Tuneup 2011

Adobe Flash Player 11.6.602.180

Mozilla Firefox (19.0.2)

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0 %

````````````````````End of Log``````````````````````

[MrCharlie]

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[diddlydudette]

Thanks for your help Mr. Charlie.

I still see hyperlinks in text online. ....unfortunately. What do you think could be causing this?

[MrCharlie]

What browser does this happen in??

Please download OTL from one of the links below:

http://oldtimer.geekstogo.com/OTL.exe

http://www.itxassoci...T-Tools/OTL.exe

http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC

[diddlydudette]

Hi Mr. Charlie,

Sorry, I was out of town for a couple days but reporting back. I will do as you say later this afternoon as I'm out and about today.

I did want to report something I just noticed that is really odd.

I received an email today and read it on my phone. I noticed the message had random underlined words and I wasn't even looking at it on the computer but the phone.

[diddlydudette]

Here are my logs.

Extras.Txt

OTL.Txt

[MrCharlie]

What browser do you use and see the ads in??

--------------------------------

Download and run Avast Browser Cleanup, see if it detects any bad items. If so have the program delete them.

---------------------------------

Next............

Please do this:

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in bold:

:OTL

O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll File not found

O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll File not found

O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - No CLSID value found.

O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.

O4 - HKU\S-1-5-21-3411889455-3121361928-2542730128-1000..\Run: [AdobeBridge] File not found

O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll File not found

O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found

O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll File not found

:Commands

[EMPTYJAVA]

[emptytemp]

[EMPTYFLASH]

[*]Then click the Run Fix button at the top

[*]Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"

[*]Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

MrC

[diddlydudette]

I always use Firefox for my browser.

All processes killed

========== OTL ==========

64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ deleted successfully.

Registry value HKEY_USERS\S-1-5-21-3411889455-3121361928-2542730128-1000\Software\Microsoft\Windows\CurrentVersion\Run\\AdobeBridge deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\ deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}\ deleted successfully.

File {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll File not found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.

File Protocol\Handler\msdaipp - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\0x00000001\ not found.

File Protocol\Handler\msdaipp\0x00000001 - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\oledb\ not found.

File Protocol\Handler\msdaipp\oledb - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.

File Protocol\Handler\ms-help - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.

File Protocol\Handler\ms-itss - No CLSID value found not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}\ deleted successfully.

File {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll File not found not found.

========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Guest

->Java cache emptied: 12087924 bytes

User: Public

User: Suzy

->Java cache emptied: 2372970 bytes

Total Java Files Cleaned = 14.00 mb

[EMPTYTEMP]

User: All Users

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 67 bytes

->Flash cache emptied: 56504 bytes

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

->Flash cache emptied: 0 bytes

User: Guest

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 27832073 bytes

->Java cache emptied: 0 bytes

->FireFox cache emptied: 46141026 bytes

->Google Chrome cache emptied: 11064358 bytes

->Flash cache emptied: 6653 bytes

User: Public

->Temp folder emptied: 0 bytes

User: Suzy

->Temp folder emptied: 1265224 bytes

->Temporary Internet Files folder emptied: 829501839 bytes

->Java cache emptied: 0 bytes

->FireFox cache emptied: 69688274 bytes

->Google Chrome cache emptied: 52264057 bytes

->Apple Safari cache emptied: 31885312 bytes

->Flash cache emptied: 1350761 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 1238 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,021.00 mb

[EMPTYFLASH]

User: All Users

User: Default

->Flash cache emptied: 0 bytes

User: Default User

->Flash cache emptied: 0 bytes

User: Guest

->Flash cache emptied: 0 bytes

User: Public

User: Suzy

->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 03182013_150945

Files\Folders moved on Reboot...

C:\Users\Suzy\AppData\Local\Temp\IntResource.dll moved successfully.

File\Folder C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{0BAE9B1D-868D-4917-AA84-266488388929}.tmp not found!

C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{227DA21B-B60E-4CF1-BFB8-F7C40D4C760B}.tmp moved successfully.

C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{6E96CC1F-4563-4010-A41A-2660C2B3D06A}.tmp moved successfully.

File\Folder C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{986928DA-520B-4D66-A00B-9D1627839198}.tmp not found!

File\Folder C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{A7AC3078-C9E4-41DF-B2DF-D0419260FF74}.tmp not found!

C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{CD9F6519-A591-4216-A077-25CDB93B88E2}.tmp moved successfully.

File\Folder C:\Users\Suzy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.MSO\AD9CC3C7.png not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

[MrCharlie]

Did Avast find anything and how is it now??

MrC