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Hello loransue

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Results of screen317's Security Check version 0.99.61

Windows Vista Service Pack 2 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

AVG PC TuneUp

AVG PC TuneUp Language Pack (en-US)

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.6.602.171

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

Results of screen317's Security Check version 0.99.61

Windows Vista Service Pack 2 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

AVG PC TuneUp

AVG PC TuneUp Language Pack (en-US)

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.6.602.171

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

Results of screen317's Security Check version 0.99.61

Windows Vista Service Pack 2 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

AVG PC TuneUp

AVG PC TuneUp Language Pack (en-US)

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.6.602.171

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

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gringo thank you.. i am truely illiterate here computer wise well otherwise also , so it takes me a little time is this the first of what you asked for? ps i run avg it says alls well and hunky dory ..no problems supposedly it runs the defrag weekly or so i assumed assumed well hey it says it did???

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# AdwCleaner v2.114 - Logfile created 03/11/2013 at 16:21:57

# Updated 05/03/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (32 bits)

# User : SWE - SWE-PC

# Boot Mode : Normal

# Running from : C:\Users\SWE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3KG8ZY7O\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : CltMngSvc

Stopped & Deleted : IBUpdaterService

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search

File Deleted : C:\END

File Deleted : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\searchplugins\delta.xml

File Deleted : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\searchplugins\my-web-search.xml

Folder Deleted : C:\Program Files\AVG Secure Search

Folder Deleted : C:\Program Files\Conduit

Folder Deleted : C:\Program Files\file scout

Folder Deleted : C:\Program Files\FLV_Runner_B

Folder Deleted : C:\Program Files\SearchProtect

Folder Deleted : C:\Program Files\SocialSearchBar_App

Folder Deleted : C:\Program Files\Yontoo

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\ProgramData\IBUpdaterService

Folder Deleted : C:\ProgramData\Tarma Installer

Folder Deleted : C:\Users\SWE\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\SWE\AppData\Local\Conduit

Folder Deleted : C:\Users\SWE\AppData\Local\iWin

Folder Deleted : C:\Users\SWE\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\SWE\AppData\LocalLow\AVG Security Toolbar

Folder Deleted : C:\Users\SWE\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\SWE\AppData\LocalLow\Delta

Folder Deleted : C:\Users\SWE\AppData\LocalLow\FLV_Runner_B

Folder Deleted : C:\Users\SWE\AppData\LocalLow\PriceGong

Folder Deleted : C:\Users\SWE\AppData\LocalLow\SocialSearchBar_App

Folder Deleted : C:\Users\SWE\AppData\Roaming\Babylon

Folder Deleted : C:\Users\SWE\AppData\Roaming\file scout

Folder Deleted : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\extensions\crossriderapp19962@crossrider.com

Folder Deleted : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\extensions\gcffxtbr@WeatherBlink.com

Folder Deleted : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\jetpack

Folder Deleted : C:\Users\SWE\AppData\Roaming\PerformerSoft

Folder Deleted : C:\Users\SWE\AppData\Roaming\SearchProtect

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider

Key Deleted : HKCU\Software\AppDataLow\Software\FLV_Runner_B

Key Deleted : HKCU\Software\AppDataLow\Software\Freecause

Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\AppDataLow\Software\SocialSearchBar_App

Key Deleted : HKCU\Software\AppDataLow\Toolbar

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\Cr_Installer

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SocialSearchBar_App Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Updater Service

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1A93C934-025B-4C3A-B38E-9654A7003239}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2421D847-721C-404F-87B4-BBD2B95D1087}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2421D847-721C-404F-87B4-BBD2B95D1087}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8807455B-2A3A-48F6-841D-59743F106777}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E35B874C-B20C-4C4F-A656-525AE9218388}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\SearchProtect

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL

Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2421D847-721C-404F-87B4-BBD2B95D1087}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8807455B-2A3A-48F6-841D-59743F106777}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E35B874C-B20C-4C4F-A656-525AE9218388}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3239904

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282134

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282137

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282146

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\FLV_Runner_B

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2A14648A-742D-4BE3-A60F-6EAFDBD2312F}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7F894FD3-2D2F-46F2-940F-699DBBCE02F1}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCB187DA-622D-497F-AB0D-3944193F59E4}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDEF6131-6BA4-49E7-AFE6-641DD57A7C6A}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2421D847-721C-404F-87B4-BBD2B95D1087}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8807455B-2A3A-48F6-841D-59743F106777}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E35B874C-B20C-4C4F-A656-525AE9218388}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV_Runner_B Toolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SocialSearchBar_App Toolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\Software\SearchProtect

Key Deleted : HKLM\Software\SocialSearchBar_App

Key Deleted : HKLM\Software\Tarma Installer

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2421D847-721C-404F-87B4-BBD2B95D1087}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{2421D847-721C-404F-87B4-BBD2B95D1087}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}]

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [searchprotect]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2421D847-721C-404F-87B4-BBD2B95D1087}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{2421D847-721C-404F-87B4-BBD2B95D1087}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{6EC5B552-6D23-4E05-A153-32AA26F7D9E8}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [searchProtectAll]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v [unable to get version]

File : C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\prefs.js

C:\Users\SWE\AppData\Roaming\Mozilla\Firefox\Profiles\4syi6w04.default\user.js ... Deleted !

Deleted : user_pref("browser.search.selectedEngine", "Web Search");

Deleted : user_pref("extensions.mywebsearch.prevDefaultEngine", "AVG Secure Search");

Deleted : user_pref("extensions.mywebsearch.prevSelectedEngine", "AVG Secure Search");

Deleted : user_pref("extensions.toolbar.mindspark._gcMembers_.homepage", "hxxp://home.mywebsearch.com/index.jh[...]

*************************

AdwCleaner[s1].txt - [14623 octets] - [11/03/2013 16:21:57]

########## EOF - C:\AdwCleaner[s1].txt - [14684 octets] ##########

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ty when i ran this avg kept poping up no numbers but didnt want me too run the adware said let avg deal and detecion object added to exception list. three seperate popups before i could run the adwcleaner .

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ok this is how it happened when i tried to run roguekiller avg came up will not let the scan finish so i ended up having to go to tasck bar to stop avg as it had a popup saying it would not let rogue kill the threat. and would not let me do anything else ..fyi i will try it again

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RogueKiller V8.5.2 [Mar 9 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : SWE [Admin rights]

Mode : Scan -- Date : 03/11/2013 16:49:30

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤

[TASK][sUSP PATH] RunAsStdUser Task : C:\Users\SWE\Pogo Games\PogoDGC.exe /trackArcadeUninstall_reason_0 [x] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK2035GSS ATA Device +++++

--- User ---

[MBR] a475af1323d13dd48fca49e85fa7d477

[bSP] 3d63e0def89b8aa4c24d4c594ead4f62 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 189280 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_03112013_02d1649.txt >>

RKreport[1]_S_03112013_02d1649.txt

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aqvg didnt let me delete the popup came up then the rogue screen went white idid it again so if it worked let me knoe ty

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RogueKiller V8.5.2 [Mar 9 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : SWE [Admin rights]

Mode : Scan -- Date : 03/11/2013 16:49:30

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤

[TASK][sUSP PATH] RunAsStdUser Task : C:\Users\SWE\Pogo Games\PogoDGC.exe /trackArcadeUninstall_reason_0 [x] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK2035GSS ATA Device +++++

--- User ---

[MBR] a475af1323d13dd48fca49e85fa7d477

[bSP] 3d63e0def89b8aa4c24d4c594ead4f62 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 189280 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_03112013_02d1649.txt >>

RKreport[1]_S_03112013_02d1649.txt

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  • Staff

Hello loransue

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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ComboFix 13-03-11.01 - SWE 03/12/2013 11:32:07.2.2 - x86

Running from: c:\users\SWE\Downloads\ComboFix.exe

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

---- Previous Run -------

.

C:\0.bak

C:\install.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-02-12 to 2013-03-12 )))))))))))))))))))))))))))))))

.

.

2013-03-12 17:42 . 2013-03-12 17:42 -------- d-----w- c:\users\SWE\AppData\Local\temp

2013-03-12 17:42 . 2013-03-12 17:42 -------- d-----w- c:\users\Guest\AppData\Local\temp

2013-03-12 17:42 . 2013-03-12 17:42 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-12 17:42 . 2013-03-12 17:42 -------- d-----w- c:\users\Administrator\AppData\Local\temp

2013-03-11 22:22 . 2013-03-11 22:22 115 ----a-w- c:\windows\DeleteOnReboot.bat

2013-03-10 21:51 . 2013-03-10 21:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-03-10 21:51 . 2012-12-14 22:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-07 22:07 . 2012-12-14 18:42 32720 ----a-w- c:\windows\system32\TURegOpt.exe

2013-03-07 22:07 . 2012-12-14 18:42 22480 ----a-w- c:\windows\system32\authuitu.dll

2013-03-03 19:19 . 2013-03-03 19:22 -------- d-----w- c:\programdata\AVG

2013-03-03 19:19 . 2013-03-03 19:19 -------- d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-02-28 04:06 . 2013-03-10 03:14 -------- d-----w- c:\users\SWE\AppData\Local\Supreme Savings

2013-02-17 12:35 . 2012-12-19 22:53 18096 ----a-w- c:\windows\system32\roboot.exe

2013-02-13 10:06 . 2013-01-08 22:01 768000 ----a-w- c:\program files\Common Files\Microsoft Shared\vgx\VGX.dll

2013-02-12 22:26 . 2013-01-04 01:38 2048512 ----a-w- c:\windows\system32\win32k.sys

2013-02-12 22:26 . 2012-11-08 03:48 1314816 ----a-w- c:\windows\system32\quartz.dll

2013-02-12 22:26 . 2013-01-04 11:28 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-02-12 22:26 . 2013-01-05 05:26 3602808 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-12 22:26 . 2013-01-05 05:26 3550072 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-02-11 14:32 . 2013-02-11 14:32 -------- d-----w- c:\users\SWE\AppData\Local\Macromedia

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-12 04:13 . 2012-05-31 19:38 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-03-12 04:13 . 2011-07-05 11:07 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 00:13 . 2012-07-04 06:28 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-12 00:13 . 2011-05-23 05:24 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-02-19 10:33 . 2013-01-17 06:36 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2012-12-19 02:22 . 2013-02-05 00:54 2048 ----a-w- c:\windows\system32\tzres.dll

2012-12-16 13:12 . 2012-12-22 10:00 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 10:50 . 2012-12-22 10:00 293376 ----a-w- c:\windows\system32\atmfd.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RtHDVCpl.exe" [2008-01-30 4911104]

"Skytel"="Skytel.exe" [2007-11-21 1826816]

"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf]

@="Driver"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd]

@="Driver"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk

backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]

"SearchProtect"=c:\users\SWE\AppData\Roaming\SearchProtect\bin\cltmng.exe

"WMPNSCFG"=c:\program files\Windows Media Player\WMPNSCFG.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

"HP Software Update"=c:\program files\HP\HP Software Update\HPWuSchd2.exe

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe"

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

"SearchProtectAll"=c:\program files\SearchProtect\bin\cltmng.exe

"vProt"="c:\program files\AVG Secure Search\vprot.exe"

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-03-05 13:08 1630672 ----a-w- c:\program files\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-12 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-31 04:13]

.

2013-03-11 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1778036297-829756748-2331958135-1000Core.job

- c:\users\SWE\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-03-05 23:49]

.

2013-03-12 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1778036297-829756748-2331958135-1000UA.job

- c:\users\SWE\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-03-05 23:49]

.

2013-03-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-03 04:55]

.

2013-03-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-03 04:55]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.0.1

DPF: {7758D9E1-B6E9-451A-A1DE-621F81940FB9} - hxxps://thesourse.urscorp.com/domcfg.nsf/pspwctl.cab

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

MSConfigStartUp-ccleaner - c:\program files\CCleaner\CCleaner.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-03-12 11:42

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

Completion time: 2013-03-12 11:45:33

ComboFix-quarantined-files.txt 2013-03-12 17:45

.

Pre-Run: 100,989,763,584 bytes free

Post-Run: 100,918,439,936 bytes free

.

- - End Of File - - 458DDD8CF9835C13881653B48BA5BD86

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back sorry it took so long had to run twice as battery died dumb i know. any way this went smoothly seems to be starting up faster not sure

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  • Staff

Hello loransue

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Folder::
c:\users\SWE\AppData\Local\Supreme Savings

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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grigo just got on here thing came alive so fast surprised me however when i got to this site it said user blocked? you there?

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i hope this got ran and its right, my computer i have forgotten how clear the screen should be it stared up so fast today bam bam on..it startled me no joke either really cooL À Fß þÎ]™[þÆ +%kþÆ qj¢cþÆ N ) PàOÐ ê:i¢Ø +00 /D:\ N 1 b5ˆf Windows 8 ï¾b5RZb5ˆf& {& W i n d o w s R 1 b5µf System32 : ï¾b5SZb5µf& ±' S y s t e m 3 2 Z 2 N b5°M notepad.exe @ ï¾b5 Fb5ÝT& CW n o t e p a d . e x e T 3 S ”×€ TestOS D:\Windows\System32\notepad.exe ) @ % S y s t e m R o o t % \ s y s t e m 3 2 \ S h e l l 3 2 . d l l , - 2 2 5 6 3 7 . . \ . . \ . . \ . . \ . . \ . . \ . . \ . . \ . . \ W i n d o w s \ S y s t e m 3 2 \ n o t e p a d . e x e % H O M E D R I V E % % H O M E P A T H % ! % S y s t e m R o o t % \ s y s t e m 3 2 \ n o t e p a d . e x e %SystemRoot%\system32\notepad.exe % S y s t e m R o o t % \ s y s t e m 3 2 \ n o t e p a d . e x e % Í wNÁç]N·D.±®Q˜·Í ` X lh-orda1q92i4v4 ¾5‰Ÿ¸D›þ´'-<Ì ˜S:pjÛˆ| "¾5‰Ÿ¸D›þ´'-<Ì ˜S:pjÛˆ| "

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first chance ive had to be on here other than am i dont leave this site any more and try keeping all off computer i am takeing no chances unless you tell me specificially. so as far as it goes sharp screen fast coming on and thats after i ran the last instructions and i did get error illegal operation register key to be deleted thing fyi

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.5)
      Java 7 Update 9

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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