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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 10.0.9200.16521 BrowserJavaVersion: 10.9.2

Run by Bill at 22:34:47 on 2013-03-07

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3510.1217 [GMT -5:00]

.

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Program Files\IDT\WDM\STacSV.exe

C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\rundll32.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\aestsrv.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\Explorer.EXE

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Program Files\Sendori\sndappv2.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Sendori\SendoriSvc.exe

C:\Program Files\Sendori\Sendori.Service.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe

C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\Sendori\SendoriTray.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe

C:\Program Files\TechSmith\Snagit 11\Snagit32.exe

C:\Program Files\TechSmith\Snagit 11\TSCHelp.exe

C:\Program Files\Sendori\SendoriUp.exe

C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files\TechSmith\Snagit 11\SnagPriv.exe

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe

C:\Program Files\TechSmith\Snagit 11\snagiteditor.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe

C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.aol.com/?mtmhp=hyplogusaolp00000019

uDefault_Page_URL = www.dell.com

uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll

mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - c:\program files\babylontoolbar\babylontoolbar\1.8.3.8\bh\BabylonToolbar.dll

BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - c:\programdata\wecarereminder\IEHelperv2.5.0.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - c:\program files\yontoo\YontooIEClient.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - c:\program files\aol toolbar\aoltb.dll

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll

TB: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} - c:\program files\babylontoolbar\babylontoolbar\1.8.3.8\BabylonToolbarTlbr.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe

mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe

mRun: [uSCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe

mRun: [vProt] "c:\program files\avg secure search\vprot.exe"

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [sendori Tray] "c:\program files\sendori\SendoriTray.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 11\Snagit32.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tdmnot~1.lnk - c:\program files\wave systems corp\trusted drive manager\TdmNotify.exe

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

LSP: c:\windows\system32\Sendori.dll

TCP: NameServer = 192.168.1.1 75.75.75.75 75.75.76.76

TCP: Interfaces\{87AF899E-9864-4F15-8C3C-5B6CE83D7951} : NameServer = 216.146.35.240,216.146.36.240,192.168.1.1,75.75.75.75,75.75.76.76

TCP: Interfaces\{87AF899E-9864-4F15-8C3C-5B6CE83D7951} : DHCPNameServer = 192.168.1.1 75.75.75.75 75.75.76.76

TCP: Interfaces\{87AF899E-9864-4F15-8C3C-5B6CE83D7951}\E4544574541425 : DHCPNameServer = 10.0.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

LSA: Authentication Packages = msv1_0 wvauth

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\25.0.1364.152\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\bill\appdata\roaming\mozilla\firefox\profiles\2x2u0ogi.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?q={searchTerms}&s_it=amonetizetest1-ff&s_qt=sb&tb_uuid=20130206233508062&tb_oid=06-02-2013&tb_mrud=16-02-2013

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?mtmhp=hyplogusaolp00000019

FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\14.2.0\npsitesafety.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\users\bill\appdata\roaming\mozilla\plugins\npatgpc.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_171.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 1969-12-31 19:00; {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}; c:\users\bill\appdata\roaming\mozilla\firefox\profiles\2x2u0ogi.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}

FF - ExtSQL: !HIDDEN! 2012-11-25 20:56; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3

.

---- FIREFOX POLICIES ----

FF - user.js: extentions.y2layers.installId - 29524efc-7a1c-472a-9e2c-ac09271d4b08

FF - user.js: extentions.y2layers.defaultEnableAppsList - twittube,buzzdock,YontooNewOffers

.

FF - user.js: extensions.autoDisableScopes - 14

FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false

FF - user.js: browser.sessionstore.resume_from_crash - false

.

============= SERVICES / DRIVERS ===============

.

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-11-15 33112]

R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2012-10-27 81920]

R2 Application Sendori;Application Sendori;c:\program files\sendori\SendoriSvc.exe [2012-12-10 118632]

R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2010-3-24 812448]

R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2010-3-24 27040]

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-11-27 398184]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-11-27 682344]

R2 risdpcie;risdpcie;c:\windows\system32\drivers\risdpe86.sys [2012-10-27 59904]

R2 Service Sendori;Service Sendori;c:\program files\sendori\Sendori.Service.exe [2012-12-10 14696]

R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-1-31 3289208]

R2 sndappv2;sndappv2;c:\program files\sendori\sndappv2.exe [2012-12-10 3569512]

R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-3-3 428640]

R2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\14.2.0\ToolbarUpdater.exe [2013-2-18 968880]

R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\Accelern.sys [2012-10-27 42672]

R3 cvusbdrv;Dell ControlVault;c:\windows\system32\drivers\cvusbdrv.sys [2012-10-27 33832]

R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2012-10-27 214696]

R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2012-10-27 132480]

R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2012-10-27 232960]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-2-4 21104]

R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]

R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]

R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]

R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]

R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-1-8 161536]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 d554gps;Dell Wireless HSPA Mini-Card GPS Port;c:\windows\system32\drivers\d554gps.sys [2012-10-27 82984]

S3 DIGITECH;DIGITECH;c:\windows\system32\drivers\DIGITECH.sys [2012-10-27 14848]

S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]

S3 ecnssndis;Service for enabling selective suspend to NDIS device;c:\windows\system32\drivers\wwanuss.sys [2012-10-27 23592]

S3 ecnssndisfltr;SSNDIS filter service;c:\windows\system32\drivers\wwanussf.sys [2012-10-27 26152]

S3 Mbm3CBus;Dell Wireless HSPA Mini-Card Device (WDM);c:\windows\system32\drivers\Mbm3CBus.sys [2012-10-27 301440]

S3 Mbm3DevMt;Dell Wireless HSPA Mini-Card Device Management Driver (WDM;c:\windows\system32\drivers\Mbm3DevMt.sys [2012-10-27 351488]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]

S3 qcfilterdl2k;Gobi 2000 USB Composite Device Filter Driver(413C-8186);c:\windows\system32\drivers\qcfilterdl2k.sys [2012-10-27 5248]

S3 qcusbserdl2k;Gobi 2000 USB Device for Legacy Serial Communication(413C-8186);c:\windows\system32\drivers\qcusbserdl2k.sys [2012-10-27 106880]

S3 rimspci;rimspci;c:\windows\system32\drivers\rimspe86.sys [2012-10-27 48640]

S3 rixdpcie;rixdpcie;c:\windows\system32\drivers\rixdpe86.sys [2012-10-27 38912]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]

S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 tcm;tcm;c:\windows\system32\drivers\tcm.sys [2012-10-27 12952]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-11-16 1343400]

.

=============== Created Last 30 ================

.

2013-02-15 22:04:52 208448 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2013-02-15 22:04:52 208448 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

2013-02-13 06:31:35 2347008 ----a-w- c:\windows\system32\win32k.sys

2013-02-13 06:31:34 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-13 06:31:34 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-02-13 06:31:34 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

2013-02-13 06:31:34 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-02-13 06:31:31 169984 ----a-w- c:\windows\system32\winsrv.dll

2013-02-07 05:30:18 -------- d-----w- c:\users\bill\appdata\local\LogMeIn Rescue Applet

2013-02-07 04:34:16 -------- d-----w- c:\users\bill\appdata\local\AOL Toolbar

2013-02-07 04:33:42 -------- d-----w- c:\program files\Flash Player Pro

2013-02-07 04:33:23 -------- d-----w- c:\programdata\AOL Toolbar

2013-02-07 04:33:23 -------- d-----w- c:\program files\AOL Toolbar

2013-02-07 04:33:16 -------- d-----w- c:\program files\common files\Software Update Utility

2013-02-07 04:33:14 -------- d-----w- c:\users\bill\appdata\local\SwvUpdater

.

==================== Find3M ====================

.

2013-03-07 19:41:34 151552 ----a-w- c:\windows\KMSEmulator.exe

2013-02-27 14:42:15 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-27 14:42:15 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-27 14:42:13 16473456 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe

2013-02-19 01:53:56 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2013-01-25 02:39:27 126976 --sha-r- c:\windows\system32\lvcoinstm.dll

2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-10 23:01:54 321384 ----a-w- c:\windows\system32\Sendori.dll

.

============= FINISH: 22:35:12.92 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 11/14/2012 2:28:12 PM

System Uptime: 3/7/2013 2:40:21 PM (8 hours ago)

.

Motherboard: Dell Inc. | |

Processor: Intel® Core i5 CPU M 450 @ 2.40GHz | CPU 1 | 2400/533mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 219 GiB total, 189.034 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 9.228 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

32 Bit HP CIO Components Installer

5600

5600_Help

5600Trb

7-Zip 9.22beta

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.02)

AIO_CDB_ProductContext

AIO_CDB_Software

AIO_Scan

AOL Toolbar

Apple Application Support

Apple Software Update

AVG Security Toolbar

Babylon toolbar

BioAPI Framework

BufferChm

CameraHelperMsi

Cisco WebEx Meetings

Copy

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Control Point

Dell ControlPoint Security Manager

Dell ControlVault Host Components Installer

Dell Embassy Trust Suite by Wave Systems

Dell Security Device Driver Pack

Dell Touchpad

Destinations

DeviceDiscovery

DocProc

Document Manager Lite

Download Updater (AOL Inc.)

EMBASSY Security Center

EMBASSY Security Setup

erLT

ESC Home Page Plugin

Fax

FileZilla Client 3.6.0.2

FIXIO PC Cleaner

Flash Player Pro V5.4

Gemalto

GIMP 2.8.2

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

GPBaseService2

HP Customer Participation Program 13.0

HP Imaging Device Functions 13.0

HP Photosmart Essential 3.5

HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B

HP Smart Web Printing 4.51

HP Solution Center 13.0

HP Update

HPPhotoGadget

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

HPSSupply

Java 7 Update 9

Java Auto Updater

Junk Mail filter update

Just Split It

Logitech Vid HD

Logitech Webcam Software

LWS Facebook

LWS Gallery

LWS Help_main

LWS Launcher

LWS Motion Detection

LWS Pictures And Video

LWS Twitter

LWS Video Mask Maker

LWS VideoEffects

LWS Webcam Software

LWS WLM Plugin

LWS YouTube Plugin

Malwarebytes Anti-Malware version 1.70.0.1100

MarketResearch

McAfee Security Scan Plus

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Starter 2010 - English

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mozilla Firefox 18.0.2 (x86 en-US)

Mozilla Maintenance Service

Mplayer 0.6.9

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Network

NTRU TCG Software Stack

OCR Software by I.R.I.S. 13.0

Preboot Manager

Private Information Manager

Quark Update

QuarkXPress

QuickTime

SavetheChildren Reminder by We-Care.com v4.1.19.4

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Security Wizards

Sendori

Shop for HP Supplies

Skype Click to Call

Skype™ 6.1

SmartWebPrinting

Snagit 11

Software Version Updater

SolutionCenter

SpeedyPC Pro

Status

Toolbox

TornTV

TrayApp

Trusted Drive Manager

UnloadSupport

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

UPEK TouchChip Fingerprint Reader

Wave Infrastructure Installer

Wave Support Software

WebReg

Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

WinRAR 4.20 (32-bit)

Yontoo 1.10.03

.

==== Event Viewer Messages From Past Week ========

.

3/7/2013 4:28:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Application Sendori service.

3/7/2013 3:46:03 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

3/7/2013 3:46:03 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

3/7/2013 2:43:02 PM, Error: Service Control Manager [7023] - The HP Network Devices Support service terminated with the following error: The specified module could not be found.

3/7/2013 2:40:37 PM, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully.

.

==== End Of File ===========================

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RogueKiller V8.5.2 [Mar 9 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : Bill [Admin rights]

Mode : Scan -- Date : 03/09/2013 17:30:39

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤

[TASK][sUSP PATH] AmiUpdXp.job : C:\Users\Bill\AppData\Local\SwvUpdater\Updater.exe [7] -> FOUND

[TASK][sUSP PATH] AmiUpdXp : C:\Users\Bill\AppData\Local\SwvUpdater\Updater.exe [7] -> FOUND

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{87AF899E-9864-4F15-8C3C-5B6CE83D7951} : NameServer (216.146.35.240,216.146.36.240,192.168.1.1,75.75.75.75,75.75.76.76) -> FOUND

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{87AF899E-9864-4F15-8C3C-5B6CE83D7951} : NameServer (216.146.35.240,216.146.36.240,192.168.1.1,75.75.75.75,75.75.76.76) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9250410AS +++++

--- User ---

[MBR] fbd5fa095c7f45a0e8676cb316072fd3

[bSP] 9d451fc482cd71cedd1bba44522d4ea9 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 224462 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 459700224 | Size: 14011 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_03092013_02d1730.txt >>

RKreport[1]_S_03092013_02d1730.txt

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What browser is open when these blocks occur??

---------------------------------------------

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
    If in doubt about an entry....please ask or choose Skip
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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That scan was clean......Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Next..................

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

MrC

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Please create a new system restore point before continuing.

Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

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OK....Good >>>> When you get a chance:

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Results of screen317's Security Check version 0.99.61

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

FIXIO PC Cleaner

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.6.602.171

Adobe Reader XI

Mozilla Firefox 18.0.2 Firefox out of Date!

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

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Java 7 Update 9 <----please update, should be Update 17

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Mozilla Firefox 18.0.2 Firefox out of Date! <----please check for an update if available.

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.97

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7 users must use “Run As Administrator.”

----------------------------------

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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