Symantec is not working after spyware protection 2009 is cleaned

[Ihatespider]

Recently I have cleaned my computer after an spyware protection 2009 attack. Which is under this topic showtopic=11577&st=0&p=58119entry58119.

However ever since that I can run my synamtec antivirus corporation 10.0.0.359 a full scan. What I mean is it only take less than 3 minutes to complete a full scan. In the past it will scan 300000 files but now it only scan 30000 files. I have uninstall and reinstall it but it is still the same. And also in the past whenever I turn on the computer it will automatic download the update and install it for me but now I need to press Liveupdate manually to get the updates. I don't know what had happen. Can anyone please help me?

[DaChew]

I have uninstall and reinstall it but it is still the same.

It sounds like the norton's registry keys were infected and/or you are not completely uninstalling it before reinstall.

After using add/remove please try this

http://service1.symantec.com/Support/tsgen...005033108162039

[Ihatespider]

It sounds like the norton's registry keys were infected and/or you are not completely uninstalling it before reinstall.

After using add/remove please try this

http://service1.symantec.com/Support/tsgen...005033108162039

I have did that too but it still doesn't work

[DaChew]

MBAM

Malwarebytes' Anti-Malware 1.34

Database version: 1792

Windows 5.1.2600 Service Pack 3

2/22/2009 12:45:45 AM

mbam-log-2009-02-22 (00-45-45).txt

Would you update MBAM and run a full scan?

[Ihatespider]

Would you update MBAM and run a full scan?

here is the mbam log:

Malwarebytes' Anti-Malware 1.34

Database version: 1827

Windows 5.1.2600 Service Pack 3

3/8/2009 6:11:53 PM

mbam-log-2009-03-08 (18-11-53).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 198193

Time elapsed: 1 hour(s), 5 minute(s), 8 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[AdvancedSetup]

Please do not do Malware removal in the PC Help forum and do not post logs for analysis in this forum. If you have or expect you have Malware then please post in the HJT forum. http://www.malwarebytes.org/forums/index.php?showforum=7

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
  

[DaChew]

@Ihatespider

Did you disable norton's before using add/remove and then reboot then use the uninstaller then reboot and reinstall?

[Ihatespider]

@Ihatespider

Did you disable norton's before using add/remove and then reboot then use the uninstaller then reboot and reinstall?

No, I didn't. I am going to try it again with all the reboot. Thanks

[Ihatespider]

I have followed all your instructions, but the result is the same, it only take 5 minutes to finish a full scan, and there is less than 30000, while MBAM have around 200000 after a full scan

[AdvancedSetup]

Are you running Peer2Peer file sharing software? There is a worm that basically floods your system with files.

Shared Folders ToolIn Control Panel - Entered from Administrative Tools, "Computer Management" or by right clicking on "My Computer" and selecting "Manage". Categories:

* Shares - Used to create shares and list all system shares.

* Sessions - Any open session from the local computer or a remote computer is listed.

* Open Files - Files being used by users or other computers are listed.

See if there are any unknown shares on your box.

[Ihatespider]

I don't think I am running a Peer2Peer file sharing software. And this situation happened right after I have cleaned my computer. It should be clean just the symantec is not working right.