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Infuriated by Alureon.A

KenHikage

By KenHikage
in Resolved Malware Removal Logs

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KenHikage

KenHikage

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Posted

Greetings,

I'm going on hour 20 of trying to fix my grandma's computer. I've solved all but a few issues. The remaining of which seem to be stemming from Alureon.A (as svchost.exe -k netsvcs, I think) which keeps evading detection. Below are my logs (run in Safe Mode):

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.15.2

Run by Norma at 14:04:34 on 2013-02-22

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2817 [GMT -6:00]

.

.

============== Running Processes ================

.

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k netsvcs

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultURL = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm173YYUS&fl=0&ptb=CDCGsAZFB3BqLaGdcXPPEg&url=http://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&st=sb&searchfor={searchTerms}&gcht=tk

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\17.9.0.12\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\17.9.0.12\ipsbho.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: &Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\17.9.0.12\coieplg.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\17.9.0.12\coieplg.dll

TB: &Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar.dll

uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

StartupFolder: c:\docume~1\norma\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\engeni~1.lnk - c:\program files\engenius\common\RaUI.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://static.slide.com/uploader/SlideImageUploader.cab

DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1361395163556

DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{18E64AB4-A414-4BB2-B78E-058866489274} : DHCPNameServer = 192.168.1.1

Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\norma\application data\mozilla\firefox\profiles\4uov919u.norma\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\coffplgn_2010_9_0_6\components\coFFPlgn.dll

FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_168.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npptools.dll

FF - ExtSQL: 2013-02-12 13:15; specialsavings@vshsolutions.com; c:\documents and settings\norma\application data\mozilla\extensions\specialsavings@vshsolutions.com

FF - ExtSQL: 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\norma\application data\mozilla\extensions\statuswinks@StatusWinks

FF - ExtSQL: 2013-02-20 10:23; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\coFFPlgn_2010_9_0_6

FF - ExtSQL: !HIDDEN! 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\norma\application data\mozilla\extensions\statuswinks@StatusWinks

.

============= SERVICES / DRIVERS ===============

.

R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-2-20 13560]

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1109000.00c\symds.sys [2011-10-11 328752]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1109000.00c\symefa.sys [2011-10-11 173176]

S1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20130208.001\BHDrvx86.sys [2013-2-12 997464]

S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys [2011-10-11 485512]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys [2011-10-11 116784]

S2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.9.0.12\ccsvchst.exe [2011-10-11 126400]

S2 RalinkRegistryWriter;Ralink Registry Writer;c:\program files\engenius\common\RaRegistry.exe [2011-12-7 185632]

S2 Scutum50;Scutum50 NDIS Protocol Driver;c:\windows\system32\drivers\Scutum50.sys [2011-12-7 19072]

S2 X4HSEx;X4HSEx;\??\c:\program files\free ride games\x4hsex.sys --> c:\program files\free ride games\X4HSEx.Sys [?]

S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2013-2-20 1691480]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-2-20 106656]

S3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20130221.001\IDSXpx86.sys [2013-2-21 373728]

S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20130222.003\NAVENG.SYS [2013-2-22 93296]

S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20130222.003\NAVEX15.SYS [2013-2-22 1603824]

S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2011-12-8 779136]

.

=============== File Associations ===============

.

ShellExec: FRONTPG.EXE: edit=c:\progra~1\micros~2\office10\FRONTPG.EXE

.

=============== Created Last 30 ================

.

2013-02-20 23:23:55 -------- d-----w- c:\documents and settings\norma\local settings\application data\NPE

2013-02-20 23:11:44 -------- d--h--w- c:\windows\system32\GroupPolicy

2013-02-20 18:26:50 -------- d-----w- c:\documents and settings\norma\local settings\application data\Apple

2013-02-20 17:43:55 -------- d-----w- c:\documents and settings\norma\local settings\application data\Sun

2013-02-20 17:41:37 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-02-20 17:41:26 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-20 17:11:35 -------- d-----w- c:\documents and settings\norma\application data\LavasoftStatistics

2013-02-20 16:47:22 -------- d-----w- c:\program files\Ad-Aware Antivirus

2013-02-20 16:46:50 -------- d-----w- c:\documents and settings\all users\application data\Downloaded Installations

2013-02-20 16:42:46 44424 ----a-w- c:\windows\system32\sbbd.exe

2013-02-20 16:42:46 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys

2013-02-15 22:04:52 208448 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2013-02-15 22:04:52 208448 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

2013-02-13 23:00:16 -------- d-----w- c:\documents and settings\norma\application data\Systweak

2013-02-12 20:12:09 -------- d-----w- c:\documents and settings\norma\application data\StatusWinks

2013-02-12 19:15:26 -------- d-----w- c:\documents and settings\norma\application data\SpecialSavings

2013-02-12 19:15:26 -------- d-----w- c:\documents and settings\norma\application data\PerformerSoft

2013-02-12 19:15:16 18360 ----a-w- c:\windows\system32\roboot.exe

2013-02-12 19:15:12 -------- d-----w- c:\documents and settings\all users\application data\Tarma Installer

2013-02-12 19:15:07 -------- d-----w- c:\documents and settings\all users\application data\Babylon

2013-02-12 19:15:06 -------- d-----w- c:\documents and settings\norma\application data\Babylon

2013-02-12 19:14:58 -------- d-----w- c:\program files\File Scout

2013-02-12 17:38:14 -------- d-----w- c:\program files\Conduit

2013-02-12 17:38:12 -------- d-----w- c:\documents and settings\norma\local settings\application data\Conduit

2013-02-12 17:38:11 -------- d-----w- c:\documents and settings\norma\local settings\application data\Temp

.

==================== Find3M ====================

.

2013-02-20 23:42:10 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-20 23:42:09 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-20 17:41:09 143872 ----a-w- c:\windows\system32\javacpl.cpl

2013-02-20 17:41:08 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-26 03:55:44 552448 ----a-w- c:\windows\system32\oleaut32.dll

2013-01-07 01:19:45 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-07 00:37:01 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-01-04 01:20:00 1867264 ----a-w- c:\windows\system32\win32k.sys

2013-01-02 06:49:10 148992 ----a-w- c:\windows\system32\mpg2splt.ax

2013-01-02 06:49:10 1292288 ----a-w- c:\windows\system32\quartz.dll

2012-12-26 20:16:29 916480 ----a-w- c:\windows\system32\wininet.dll

2012-12-26 20:16:28 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-12-26 20:16:28 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-12-24 06:40:59 385024 ----a-w- c:\windows\system32\html.iec

2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

.

=================== ROOTKIT ====================

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 5.1.2600 Disk: Hitachi_HDP725025GLA380 rev.GM2OA5BA -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3

.

device: opened successfully

user: MBR read successfully

.

Disk trace:

called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8ADF34B1]<<

_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8adfa93c]; MOV EAX, [0x8adfaab0]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }

1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8AEBDAB8]

3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\00000071[0x8AF32A90]

5 ACPI[0xF75AE620] -> nt!IofCallDriver[0x804E13B9] -> [0x8AEC0D98]

\Driver\atapi[0x8AF1A390] -> IRP_MJ_CREATE -> 0x8ADF34B1

error: Read A device attached to the system is not functioning.

kernel: MBR read successfully

_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [bP+0x0], CH; JL 0x2e; JNZ 0x3a; }

detected disk devices:

detected hooks:

\Driver\atapi DriverStartIo -> 0x8ADF32E2

user & kernel MBR OK

Warning: possible TDL3 rootkit infection !

.

============= FINISH: 14:04:59.40 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 5/2/2008 11:30:57 AM

System Uptime: 2/22/2013 1:35:13 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0GN723

Processor: Intel® Core™2 Duo CPU E4500 @ 2.20GHz | Socket 775 | 2194/200mhz

.

==== Disk Partitions =========================

.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1579: 11/19/2012 11:33:43 AM - System Checkpoint

RP1580: 11/20/2012 1:33:41 PM - System Checkpoint

RP1581: 11/21/2012 1:33:51 PM - System Checkpoint

RP1582: 11/22/2012 3:33:51 PM - System Checkpoint

RP1583: 11/23/2012 3:34:56 PM - System Checkpoint

RP1584: 11/24/2012 4:18:42 PM - System Checkpoint

RP1585: 11/25/2012 6:07:42 PM - System Checkpoint

RP1586: 11/26/2012 6:08:47 PM - System Checkpoint

RP1587: 11/27/2012 10:06:10 PM - System Checkpoint

RP1588: 11/28/2012 11:26:37 PM - System Checkpoint

RP1589: 11/30/2012 12:07:42 AM - System Checkpoint

RP1590: 12/1/2012 2:07:42 AM - System Checkpoint

RP1591: 12/2/2012 2:07:59 AM - System Checkpoint

RP1592: 12/3/2012 4:07:59 AM - System Checkpoint

RP1593: 12/4/2012 6:07:59 AM - System Checkpoint

RP1594: 12/5/2012 8:07:59 AM - System Checkpoint

RP1595: 12/6/2012 10:07:59 AM - System Checkpoint

RP1596: 12/7/2012 12:09:07 PM - System Checkpoint

RP1597: 12/8/2012 12:09:22 PM - System Checkpoint

RP1598: 12/9/2012 2:08:21 PM - System Checkpoint

RP1599: 12/10/2012 2:14:40 PM - System Checkpoint

RP1600: 12/11/2012 4:13:35 PM - System Checkpoint

RP1601: 12/12/2012 5:41:06 PM - System Checkpoint

RP1602: 12/13/2012 3:00:30 AM - Software Distribution Service 3.0

RP1603: 12/14/2012 3:28:08 AM - System Checkpoint

RP1604: 12/15/2012 5:28:09 AM - System Checkpoint

RP1605: 12/16/2012 7:28:08 AM - System Checkpoint

RP1606: 12/17/2012 9:28:08 AM - System Checkpoint

RP1607: 12/18/2012 11:29:29 AM - System Checkpoint

RP1608: 12/19/2012 1:28:08 PM - System Checkpoint

RP1609: 12/20/2012 4:01:35 PM - System Checkpoint

RP1610: 12/21/2012 5:33:18 PM - System Checkpoint

RP1611: 12/22/2012 3:00:16 AM - Software Distribution Service 3.0

RP1612: 12/23/2012 4:27:48 AM - System Checkpoint

RP1613: 12/24/2012 6:27:48 AM - System Checkpoint

RP1614: 12/25/2012 8:27:47 AM - System Checkpoint

RP1615: 12/26/2012 10:27:47 AM - System Checkpoint

RP1616: 12/27/2012 1:12:34 PM - System Checkpoint

RP1617: 12/28/2012 1:26:51 PM - System Checkpoint

RP1618: 12/29/2012 2:44:39 PM - System Checkpoint

RP1619: 12/30/2012 4:28:12 PM - System Checkpoint

RP1620: 12/31/2012 6:03:32 PM - System Checkpoint

RP1621: 1/1/2013 6:28:12 PM - System Checkpoint

RP1622: 1/2/2013 6:45:14 PM - System Checkpoint

RP1623: 1/3/2013 8:21:18 PM - System Checkpoint

RP1624: 1/4/2013 3:00:15 AM - Software Distribution Service 3.0

RP1625: 1/5/2013 4:34:58 AM - System Checkpoint

RP1626: 1/6/2013 6:35:00 AM - System Checkpoint

RP1627: 1/7/2013 8:35:02 AM - System Checkpoint

RP1628: 1/8/2013 10:34:59 AM - System Checkpoint

RP1629: 1/9/2013 10:36:03 AM - System Checkpoint

RP1630: 1/10/2013 3:00:17 AM - Software Distribution Service 3.0

RP1631: 1/11/2013 3:33:58 AM - System Checkpoint

RP1632: 1/12/2013 5:33:58 AM - System Checkpoint

RP1633: 1/13/2013 7:33:59 AM - System Checkpoint

RP1634: 1/14/2013 9:33:59 AM - System Checkpoint

RP1635: 1/15/2013 3:00:17 AM - Software Distribution Service 3.0

RP1636: 1/16/2013 4:02:21 AM - System Checkpoint

RP1637: 1/17/2013 6:02:21 AM - System Checkpoint

RP1638: 1/18/2013 8:02:21 AM - System Checkpoint

RP1639: 1/19/2013 10:02:21 AM - System Checkpoint

RP1640: 1/20/2013 10:15:02 AM - System Checkpoint

RP1641: 1/21/2013 12:16:07 PM - System Checkpoint

RP1642: 1/22/2013 1:26:17 PM - System Checkpoint

RP1643: 1/23/2013 2:16:17 PM - System Checkpoint

RP1644: 1/24/2013 4:29:47 PM - System Checkpoint

RP1645: 1/25/2013 6:35:24 PM - System Checkpoint

RP1646: 1/26/2013 10:49:16 PM - System Checkpoint

RP1647: 1/28/2013 12:15:11 AM - System Checkpoint

RP1648: 1/29/2013 10:42:37 AM - System Checkpoint

RP1649: 1/30/2013 12:32:18 PM - System Checkpoint

RP1650: 1/31/2013 2:19:52 PM - System Checkpoint

RP1651: 2/1/2013 3:27:22 PM - System Checkpoint

RP1652: 2/2/2013 5:59:45 PM - System Checkpoint

RP1653: 2/3/2013 6:47:41 PM - System Checkpoint

RP1654: 2/4/2013 7:35:57 PM - System Checkpoint

RP1655: 2/5/2013 9:07:41 PM - System Checkpoint

RP1656: 2/6/2013 10:00:18 PM - System Checkpoint

RP1657: 2/7/2013 11:35:41 PM - System Checkpoint

RP1658: 2/9/2013 2:01:26 AM - System Checkpoint

RP1659: 2/10/2013 3:07:41 AM - System Checkpoint

RP1660: 2/11/2013 5:07:45 AM - System Checkpoint

RP1661: 2/12/2013 7:07:41 AM - System Checkpoint

RP1662: 2/12/2013 2:20:28 PM - PC Performer Tue, Feb 12, 13 14:20

RP1663: 2/13/2013 3:00:30 AM - Software Distribution Service 3.0

RP1664: 2/13/2013 5:04:40 PM - RegClean Pro Wed, Feb 13, 13 17:04

RP1665: 2/14/2013 5:33:46 PM - System Checkpoint

RP1666: 2/15/2013 7:32:03 PM - System Checkpoint

RP1667: 2/16/2013 7:41:44 PM - System Checkpoint

.

==== Installed Programs ======================

.

2600

2600_Help

2600Trb

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Photoshop 6.0

Adobe Reader XI (11.0.02)

AiO_Scan

AiOSoftware

Apple Application Support

Apple Software Update

Avery Wizard 3.1

BufferChm

CCScore

Cisco Connect

Copy

CP_AtenaShokunin1Config

cp_dwShrek2Albums1

cp_dwShrek2Cards1

CreativeProjects

CreativeProjectsTemplates

Critical Update for Windows Media Player 11 (KB959772)

CueTour

Dell Driver Reset Tool

Dell Network Assistant

Dell Support Center

Destinations

Director

DocProc

DocumentViewer

EnGenius Wireless LAN

ESSCDBK

ESScore

ESSgui

ESSini

ESSPCD

ESSSONIC

ESSTOOLS

essvatgt

Fax

Google Toolbar for Internet Explorer

GoToAssist 8.0.0.514

Hewlett-Packard ACLM.NET v1.1.0.0

High Definition Audio Driver Package - KB835221

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Extended Capabilities 4.7

HP Image Zone 4.7

HP Product Assistant

HP Product Detection

HP PSC & OfficeJet 4.7

HP Update

HPSystemDiagnostics

InstallMgr

InstantShare

InstantShareAlert

Intel® PRO Network Connections 12.1.12.0

Ipswitch WS_FTP Professional 2007

J2SE Runtime Environment 5.0 Update 6

Java 7 Update 15

Java Auto Updater

Java™ 6 Update 23

kgcbaby

kgcbase

kgchday

kgchlwn

kgcinvt

kgckids

kgcmove

kgcvday

Kodak EasyShare software

KSU

Layout Creator

Malwarebytes Anti-Malware version 1.70.0.1100

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2742597)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Default Manager

Microsoft FrontPage 2002

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Mozilla Firefox 19.0 (x86 en-US)

Mozilla Maintenance Service

MSN Toolbar

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB954459)

netbrdg

Norton Internet Security

Notifier

NVIDIA Drivers

OfotoXMI

OGA Notifier 2.0.0048.0

PanoStandAlone

PCDADDIN

PCDHELP

PhotoGallery

PowerDVD

ProductContext

QFolder

QuickBooks Pro 2005

QuickTime

Readme

Realtek High Definition Audio Driver

Roxio Creator Audio

Roxio Creator BDAV Plugin

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Drag-to-Disc

Roxio Express Labeler

Roxio Update Manager

Scan

ScannerCopy

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB936782)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

SFR

SHASTA

SKIN0001

SkinsHP1

SKINXSDK

Sonic Activation Module

staticcr

The Print Shop Brochures, Newsletters and More!

The Print Shop Business Card Creator

The Print Shop Letterhead, Envelopes and More!

tooltips

TrayApp

Unload

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Windows Internet Explorer 8 (KB971930)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

VPRINTOL

WebFldrs XP

WebReg

Windows Genuine Advantage Notifications (KB905474)

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

WIRELESS

.

==== End Of File ===========================

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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello KenHikage

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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KenHikage

KenHikage

Posted
  • Author
Posted

Okay, we have further complications. She bought a Toshiba automatic backup drive as I told her it would be easy for her to use. However, when I try to run "Pocket Data Backup" for the initial setup I instantly get "Pocket Data Backup has encountered a problem and needs to close. We are sorry for the inconvenience. ... Please tell Microsoft about this problem." It doesn't seem like the exe is even given any time to run. Is it safe to assume that the malware is preventing this from executing? Is there something I can do before resorting to manual backup?

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KenHikage

KenHikage

Posted
  • Author
Posted

Okay. Rougue Killer asked me to update, so I uncluded both logs.

Results of screen317's Security Check version 0.99.59

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 23

Java 7 Update 15

Java version out of Date!

Adobe Flash Player 11.6.602.168

Adobe Reader XI

Mozilla Firefox (19.0)

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 0%

````````````````````End of Log``````````````````````

# AdwCleaner v2.112 - Logfile created 02/23/2013 at 10:32:15

# Updated 10/02/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Norma - N_SERVER

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Norma\Desktop\adwcleaner0.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\e8k3vj5n.default\searchplugins\BrowserProtect.xml

File Deleted : C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\e8k3vj5n.default\searchplugins\delta.xml

File Deleted : C:\END

File Deleted : C:\Program Files\Mozilla Firefox\.autoreg

File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Babylon

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Tarma Installer

Folder Deleted : C:\Documents and Settings\Norma\Application Data\Babylon

Folder Deleted : C:\Documents and Settings\Norma\Application Data\iWin

Folder Deleted : C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\e8k3vj5n.default\extensions\ffxtlbr@babylon.com

Folder Deleted : C:\Documents and Settings\Norma\Application Data\PerformerSoft

Folder Deleted : C:\Documents and Settings\Norma\Application Data\SpecialSavings

Folder Deleted : C:\Documents and Settings\Norma\Local Settings\Application Data\Conduit

Folder Deleted : C:\Program Files\Conduit

Folder Deleted : C:\Program Files\file scout

***** [Registry] *****

Key Deleted : HKCU\Software\5b6d888bc3fbf43

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\DataMngr

Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\FunWebProducts

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\BrowserProtect

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{82E1477C-B154-48D3-9891-33D83C26BCD3}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BB184E6D-26D1-461A-9226-B93CA8DA2AF9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C1AF5FA5-852C-4C90-812E-A7F75E011D87}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{82E1477C-B154-48D3-9891-33D83C26BCD3}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BB184E6D-26D1-461A-9226-B93CA8DA2AF9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1AF5FA5-852C-4C90-812E-A7F75E011D87}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\SmartBar

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\SpecialSavings

Key Deleted : HKLM\SOFTWARE\5b6d888bc3fbf43

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\Software\BabylonToolbar

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3239904

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\DataMngr

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\aidbbndgjnlaclnmhkdimcdjiebjpdel

Key Deleted : HKLM\Software\Tarma Installer

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [specialsavings@vshsolutions.com]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - SearchMigratedDefaultName] = My Web Search --> hxxp://www.google.com

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - SearchMigratedDefaultUrl] = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm173YYUS&fl=0&ptb=CDCGsAZFB3BqLaGdcXPPEg&url=hxxp://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&st=sb&searchfor={searchTerms}&gcht=tk --> hxxp://www.google.com

-\\ Mozilla Firefox v19.0 (en-US)

File : C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\inpdb6dn.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\4uov919u.Norma\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\e8k3vj5n.default\prefs.js

C:\Documents and Settings\Norma\Application Data\Mozilla\Firefox\Profiles\e8k3vj5n.default\user.js ... Deleted !

Deleted : user_pref("avg.install.userHPSettings", "hxxp://www.delta-search.com/?affID=119673&babsrc=HP_ss&mntr[...]

File : C:\Documents and Settings\Norma's Modeling\Application Data\Mozilla\Firefox\Profiles\qzf21hxc.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [5495 octets] - [23/02/2013 10:32:15]

########## EOF - C:\AdwCleaner[s1].txt - [5555 octets] ##########

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Norma [Admin rights]

Mode : Scan -- Date : 02/23/2013 10:45:53

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[12] : NtAlertResumeThread @ 0x805D4BDC -> HOOKED (Unknown @ 0x89F4A050)

SSDT[13] : NtAlertThread @ 0x805D4B8C -> HOOKED (Unknown @ 0x89F4B050)

SSDT[17] : NtAllocateVirtualMemory @ 0x805A8AC2 -> HOOKED (Unknown @ 0x8AE28228)

SSDT[19] : NtAssignProcessToJobObject @ 0x805D66A0 -> HOOKED (Unknown @ 0x89F40050)

SSDT[31] : NtConnectPort @ 0x805A45D8 -> HOOKED (Unknown @ 0x8A787250)

SSDT[43] : NtCreateMutant @ 0x80617718 -> HOOKED (Unknown @ 0x8A6D8978)

SSDT[52] : NtCreateSymbolicLinkObject @ 0x805C3A02 -> HOOKED (Unknown @ 0x89F67FC0)

SSDT[53] : NtCreateThread @ 0x805D1038 -> HOOKED (Unknown @ 0x8AFAFA40)

SSDT[57] : NtDebugActiveProcess @ 0x80643BA8 -> HOOKED (Unknown @ 0x89F41050)

SSDT[68] : NtDuplicateObject @ 0x805BE010 -> HOOKED (Unknown @ 0x8AAE27B0)

SSDT[83] : NtFreeVirtualMemory @ 0x805B2FBA -> HOOKED (Unknown @ 0x8AF03EB8)

SSDT[89] : NtImpersonateAnonymousToken @ 0x805F9258 -> HOOKED (Unknown @ 0x89F48050)

SSDT[91] : NtImpersonateThread @ 0x805D7860 -> HOOKED (Unknown @ 0x89F49050)

SSDT[97] : NtLoadDriver @ 0x80584172 -> HOOKED (Unknown @ 0x8AA79488)

SSDT[108] : NtMapViewOfSection @ 0x805B2042 -> HOOKED (Unknown @ 0x8AFC28F8)

SSDT[114] : NtOpenEvent @ 0x8060F0D6 -> HOOKED (Unknown @ 0x89F47050)

SSDT[122] : NtOpenProcess @ 0x805CB456 -> HOOKED (Unknown @ 0x89F43A28)

SSDT[123] : NtOpenProcessToken @ 0x805EDF26 -> HOOKED (Unknown @ 0x8A6D2148)

SSDT[125] : NtOpenSection @ 0x805AA3F4 -> HOOKED (Unknown @ 0x89F45050)

SSDT[128] : NtOpenThread @ 0x805CB6E2 -> HOOKED (Unknown @ 0x8A83CA48)

SSDT[137] : NtProtectVirtualMemory @ 0x805B8426 -> HOOKED (Unknown @ 0x89F436A8)

SSDT[206] : NtResumeThread @ 0x805D4A18 -> HOOKED (Unknown @ 0x89F4C050)

SSDT[213] : NtSetContextThread @ 0x805D2C1A -> HOOKED (Unknown @ 0x8A87AAA0)

SSDT[228] : NtSetInformationProcess @ 0x805CDEA0 -> HOOKED (Unknown @ 0x89E16728)

SSDT[240] : NtSetSystemInformation @ 0x8060FD8E -> HOOKED (Unknown @ 0x89F44050)

SSDT[253] : NtSuspendProcess @ 0x805D4AE0 -> HOOKED (Unknown @ 0x89F46050)

SSDT[254] : NtSuspendThread @ 0x805D4952 -> HOOKED (Unknown @ 0x89F4D050)

SSDT[257] : NtTerminateProcess @ 0x805D22D8 -> HOOKED (Unknown @ 0x89F5B050)

SSDT[258] : NtTerminateThread @ 0x805D24D2 -> HOOKED (Unknown @ 0x89F4E050)

SSDT[267] : NtUnmapViewOfSection @ 0x805B2E50 -> HOOKED (Unknown @ 0x8B022E50)

SSDT[277] : NtWriteVirtualMemory @ 0x805B43D4 -> HOOKED (Unknown @ 0x8AFB2D20)

S_SSDT[307] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x89EFC050)

S_SSDT[383] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x89EFA050)

S_SSDT[414] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x89EF9050)

S_SSDT[416] : NtUserGetKeyState -> HOOKED (Unknown @ 0x89EFB050)

S_SSDT[428] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8AFCBC68)

S_SSDT[460] : NtUserMessageCall -> HOOKED (Unknown @ 0x8AF89DB8)

S_SSDT[475] : NtUserPostMessage -> HOOKED (Unknown @ 0x8AB9F668)

S_SSDT[476] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x89DFFBB0)

S_SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x8A6CB1D8)

S_SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x8B05BE28)

IRP[DriverStartIo] : atapi.sys -> HOOKED ([MAJOR] Unknown @ 0x8AE922E2)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++

--- User ---

[MBR] 1a99af80525e1edd95bedee968003b8d

[bSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 112455 | Size: 238355 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] c53fa9aa445c9c6039b0617757772f0a

[bSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 112455 | Size: 238355 Mo

Finished : << RKreport[1]_S_02232013_02d1045.txt >>

RKreport[1]_S_02232013_02d1045.txt

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Norma [Admin rights]

Mode : Remove -- Date : 02/23/2013 10:47:06

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[12] : NtAlertResumeThread @ 0x805D4BDC -> HOOKED (Unknown @ 0x89F4A050)

SSDT[13] : NtAlertThread @ 0x805D4B8C -> HOOKED (Unknown @ 0x89F4B050)

SSDT[17] : NtAllocateVirtualMemory @ 0x805A8AC2 -> HOOKED (Unknown @ 0x8AE28228)

SSDT[19] : NtAssignProcessToJobObject @ 0x805D66A0 -> HOOKED (Unknown @ 0x89F40050)

SSDT[31] : NtConnectPort @ 0x805A45D8 -> HOOKED (Unknown @ 0x8A787250)

SSDT[43] : NtCreateMutant @ 0x80617718 -> HOOKED (Unknown @ 0x8A6D8978)

SSDT[52] : NtCreateSymbolicLinkObject @ 0x805C3A02 -> HOOKED (Unknown @ 0x89F67FC0)

SSDT[53] : NtCreateThread @ 0x805D1038 -> HOOKED (Unknown @ 0x8AFAFA40)

SSDT[57] : NtDebugActiveProcess @ 0x80643BA8 -> HOOKED (Unknown @ 0x89F41050)

SSDT[68] : NtDuplicateObject @ 0x805BE010 -> HOOKED (Unknown @ 0x8AAE27B0)

SSDT[83] : NtFreeVirtualMemory @ 0x805B2FBA -> HOOKED (Unknown @ 0x8AF03EB8)

SSDT[89] : NtImpersonateAnonymousToken @ 0x805F9258 -> HOOKED (Unknown @ 0x89F48050)

SSDT[91] : NtImpersonateThread @ 0x805D7860 -> HOOKED (Unknown @ 0x89F49050)

SSDT[97] : NtLoadDriver @ 0x80584172 -> HOOKED (Unknown @ 0x8AA79488)

SSDT[108] : NtMapViewOfSection @ 0x805B2042 -> HOOKED (Unknown @ 0x8AFC28F8)

SSDT[114] : NtOpenEvent @ 0x8060F0D6 -> HOOKED (Unknown @ 0x89F47050)

SSDT[122] : NtOpenProcess @ 0x805CB456 -> HOOKED (Unknown @ 0x89F43A28)

SSDT[123] : NtOpenProcessToken @ 0x805EDF26 -> HOOKED (Unknown @ 0x8A6D2148)

SSDT[125] : NtOpenSection @ 0x805AA3F4 -> HOOKED (Unknown @ 0x89F45050)

SSDT[128] : NtOpenThread @ 0x805CB6E2 -> HOOKED (Unknown @ 0x8A83CA48)

SSDT[137] : NtProtectVirtualMemory @ 0x805B8426 -> HOOKED (Unknown @ 0x89F436A8)

SSDT[206] : NtResumeThread @ 0x805D4A18 -> HOOKED (Unknown @ 0x89F4C050)

SSDT[213] : NtSetContextThread @ 0x805D2C1A -> HOOKED (Unknown @ 0x8A87AAA0)

SSDT[228] : NtSetInformationProcess @ 0x805CDEA0 -> HOOKED (Unknown @ 0x89E16728)

SSDT[240] : NtSetSystemInformation @ 0x8060FD8E -> HOOKED (Unknown @ 0x89F44050)

SSDT[253] : NtSuspendProcess @ 0x805D4AE0 -> HOOKED (Unknown @ 0x89F46050)

SSDT[254] : NtSuspendThread @ 0x805D4952 -> HOOKED (Unknown @ 0x89F4D050)

SSDT[257] : NtTerminateProcess @ 0x805D22D8 -> HOOKED (Unknown @ 0x89F5B050)

SSDT[258] : NtTerminateThread @ 0x805D24D2 -> HOOKED (Unknown @ 0x89F4E050)

SSDT[267] : NtUnmapViewOfSection @ 0x805B2E50 -> HOOKED (Unknown @ 0x8B022E50)

SSDT[277] : NtWriteVirtualMemory @ 0x805B43D4 -> HOOKED (Unknown @ 0x8AFB2D20)

S_SSDT[307] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x89EFC050)

S_SSDT[383] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x89EFA050)

S_SSDT[414] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x89EF9050)

S_SSDT[416] : NtUserGetKeyState -> HOOKED (Unknown @ 0x89EFB050)

S_SSDT[428] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8AFCBC68)

S_SSDT[460] : NtUserMessageCall -> HOOKED (Unknown @ 0x8AF89DB8)

S_SSDT[475] : NtUserPostMessage -> HOOKED (Unknown @ 0x8AB9F668)

S_SSDT[476] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x89DFFBB0)

S_SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x8A6CB1D8)

S_SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x8B05BE28)

IRP[DriverStartIo] : atapi.sys -> HOOKED ([MAJOR] Unknown @ 0x8AE922E2)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++

--- User ---

[MBR] 1a99af80525e1edd95bedee968003b8d

[bSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 112455 | Size: 238355 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] c53fa9aa445c9c6039b0617757772f0a

[bSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 112455 | Size: 238355 Mo

Finished : << RKreport[2]_D_02232013_02d1047.txt >>

RKreport[1]_S_02232013_02d1045.txt ; RKreport[2]_D_02232013_02d1047.txt

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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello KenHikage

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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KenHikage

KenHikage

Posted
  • Author
Posted

Well, svchost.exe -k netsvcs still seems to be running, sometimes taking up to 150 MB RAM. I keep having to use "End Process" on it or else other processes like these scans just hang. Could that be interfering with its removal?

Logs below:

ComboFix 13-02-23.01 - Norma 02/23/2013 12:02:02.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2701 [GMT -6:00]

Running from: c:\documents and settings\Norma\Desktop\ComboFix.exe

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\documents and settings\All Users\Application Data\DragToDiscUserNameD.txt

c:\documents and settings\All Users\Application Data\TEMP

c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk

c:\documents and settings\Norma\GoToAssistDownloadHelper.exe

c:\documents and settings\Norma\Recent\Thumbs.db

c:\windows\Downloaded Program Files\f3initialsetup1.0.1.1.inf

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\fusion.dll

c:\windows\system32\URTTemp\mscoree.dll

c:\windows\system32\URTTemp\mscoree.dll.local

c:\windows\system32\URTTemp\mscorsn.dll

c:\windows\system32\URTTemp\mscorwks.dll

c:\windows\system32\URTTemp\msvcr71.dll

c:\windows\system32\URTTemp\regtlib.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-01-23 to 2013-02-23 )))))))))))))))))))))))))))))))

.

.

2013-02-22 23:36 . 2013-02-22 23:36 -------- d-----w- c:\documents and settings\All Users\Application Data\PDB_LOC

2013-02-20 23:23 . 2013-02-22 17:33 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\NPE

2013-02-20 23:11 . 2013-02-20 23:11 -------- d--h--w- c:\windows\system32\GroupPolicy

2013-02-20 18:27 . 2013-02-20 18:27 -------- d-----w- c:\program files\Common Files\Apple

2013-02-20 18:26 . 2013-02-20 18:26 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Apple

2013-02-20 18:23 . 2013-02-20 18:23 -------- d-----w- c:\program files\Apple Software Update

2013-02-20 18:23 . 2013-02-20 18:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple

2013-02-20 18:22 . 2013-02-20 18:23 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe

2013-02-20 17:43 . 2013-02-20 17:43 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Sun

2013-02-20 17:41 . 2013-02-20 17:41 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-02-20 17:41 . 2013-02-20 17:41 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-20 17:11 . 2013-02-20 17:11 -------- d-----w- c:\documents and settings\Norma\Application Data\LavasoftStatistics

2013-02-20 16:47 . 2013-02-20 20:11 -------- d-----w- c:\program files\Ad-Aware Antivirus

2013-02-20 16:46 . 2013-02-20 16:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations

2013-02-20 16:42 . 2013-02-20 16:42 44424 ----a-w- c:\windows\system32\sbbd.exe

2013-02-20 16:42 . 2013-02-20 16:42 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys

2013-02-20 16:28 . 2013-02-20 20:29 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe

2013-02-18 16:42 . 2013-02-18 16:42 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2013-02-15 22:04 . 2013-02-15 22:04 208448 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll

2013-02-15 22:04 . 2013-02-15 22:04 208448 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll

2013-02-13 23:00 . 2013-02-14 18:57 -------- d-----w- c:\documents and settings\Norma\Application Data\Systweak

2013-02-12 20:12 . 2013-02-12 20:12 -------- d-----w- c:\documents and settings\Norma\Application Data\StatusWinks

2013-02-12 19:15 . 2012-12-10 18:01 18360 ----a-w- c:\windows\system32\roboot.exe

2013-02-12 17:38 . 2013-02-12 17:38 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Temp

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-20 23:42 . 2012-10-26 15:42 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-20 23:42 . 2011-08-18 18:19 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-20 17:41 . 2009-07-28 20:00 143872 ----a-w- c:\windows\system32\javacpl.cpl

2013-02-20 17:41 . 2011-01-25 18:43 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-26 03:55 . 2004-08-11 22:00 552448 ----a-w- c:\windows\system32\oleaut32.dll

2013-01-07 01:19 . 2004-08-11 22:00 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-07 00:37 . 2004-08-04 03:59 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-01-04 01:20 . 2004-08-11 22:00 1867264 ----a-w- c:\windows\system32\win32k.sys

2013-01-02 06:49 . 2004-08-11 22:00 1292288 ----a-w- c:\windows\system32\quartz.dll

2013-01-02 06:49 . 2004-08-11 22:00 148992 ----a-w- c:\windows\system32\mpg2splt.ax

2012-12-26 20:16 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll

2012-12-26 20:16 . 2004-08-11 22:00 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-12-26 20:16 . 2004-08-11 22:00 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-12-24 06:40 . 2004-08-11 22:00 385024 ----a-w- c:\windows\system32\html.iec

2012-12-16 12:23 . 2004-08-11 22:00 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 22:49 . 2011-12-08 20:46 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-16 00:35 . 2013-02-20 18:08 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-09 8523776]

"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]

"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]

.

c:\documents and settings\Norma\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

EnGenius Wireless Utility.lnk - c:\program files\EnGenius\Common\RaUI.exe [2011-12-7 1646592]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]

HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]

Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-2-20 282624]

KODAK Software Updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-2-13 16423]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2005-3-29 806912]

.

[HKEY_LOCAL_MACHINE\software\policies\microsoft\windows\windowsupdate\au]

"NoAutoUpdate"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]

2008-06-24 17:09 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=

"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Ipswitch\\WS_FTP Professional\\wsftpgui.exe"=

"c:\\Program Files\\Microsoft Office\\Office10\\FRONTPG.EXE"=

"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol

"10426:UDP"= 10426:UDP:SingleClick ICC

.

R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2/20/2013 10:42 AM 13560]

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1109000.00C\symds.sys [10/11/2011 7:10 PM 328752]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1109000.00C\symefa.sys [10/11/2011 7:10 PM 173176]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20130208.001\BHDrvx86.sys [2/12/2013 3:10 PM 997464]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1109000.00C\cchpx86.sys [10/11/2011 7:10 PM 485512]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1109000.00C\ironx86.sys [10/11/2011 7:10 PM 116784]

R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [10/11/2011 7:10 PM 126400]

R2 Scutum50;Scutum50 NDIS Protocol Driver;c:\windows\system32\drivers\Scutum50.sys [12/7/2011 4:45 PM 19072]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/20/2013 10:35 AM 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20130222.001\IDSXpx86.sys [2/23/2013 10:28 AM 373728]

S2 X4HSEx;X4HSEx;\??\c:\program files\Free Ride Games\X4HSEx.Sys --> c:\program files\Free Ride Games\X4HSEx.Sys [?]

S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2/20/2013 11:38 AM 1691480]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - TRUESIGHT

*Deregistered* - PROCEXP152

*Deregistered* - TrueSight

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-23 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-26 23:42]

.

2013-02-12 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Norma.job

- c:\program files\Norton Internet Security\Engine\17.9.0.12\navw32.exe [2011-10-12 22:03]

.

2013-02-22 c:\windows\Tasks\User_Feed_Synchronization-{6ED00D1F-97BB-47DB-AFAC-36F1B60F1DAC}.job

- c:\windows\system32\msfeedssync.exe [2009-03-08 09:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultUrl = hxxp://www.google.com

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\documents and settings\Norma\Application Data\Mozilla\Firefox\Profiles\4uov919u.Norma\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - ExtSQL: 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\Norma\Application Data\Mozilla\Extensions\statuswinks@StatusWinks

FF - ExtSQL: 2013-02-20 10:23; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn_2010_9_0_6

FF - ExtSQL: !HIDDEN! 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\Norma\Application Data\Mozilla\Extensions\statuswinks@StatusWinks

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-02-23 12:16

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 5.1.2600 Disk: Hitachi_HDP725025GLA380 rev.GM2OA5BA -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3

.

device: opened successfully

user: MBR read successfully

error: Read A device attached to the system is not functioning.

kernel: MBR read successfully

detected disk devices:

detected hooks:

\Driver\atapi DriverStartIo -> 0x8AE922E2

user & kernel MBR OK

.

**************************************************************************

.

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(760)

c:\windows\system32\WININET.dll

c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

.

- - - - - - - > 'lsass.exe'(820)

c:\windows\system32\WININET.dll

.

Completion time: 2013-02-23 12:21:17

ComboFix-quarantined-files.txt 2013-02-23 18:21

.

Pre-Run: 203,352,555,520 bytes free

Post-Run: 207,345,635,328 bytes free

.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

.

- - End Of File - - 6075151215D332CDE9C33DE076715381

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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello KenHikage

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

  • •Internet access
    •Windows Update
    •Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

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KenHikage

KenHikage

Posted
  • Author
Posted

Anti-Rootkit said that no problems were found, and yet svchost.exe is currently using ~50 MB, wuauclt, ~120 MB, and ccsvchost.exe, ~90 MB. I was given the message, "Windows cannot start the Windows Firewall/Internet Connect Sharing (ICS) service." After running the "fixdamage" tool Norton Internet Security Firewall warned me to turn off Windows Firewall. So, I assume that it's working again. I should turn it off after I bring NIS back on, right?

Logs below. Three TDSSKiller logs were created, but they are too long to post hear. Let me know if you need the first two.

13:49:20.0046 3988 TDSS rootkit removing tool 2.8.16.0 Feb 11 2013 18:50:42

13:49:20.0812 3988 ============================================================

13:49:20.0812 3988 Current date / time: 2013/02/23 13:49:20.0812

13:49:20.0812 3988 SystemInfo:

13:49:20.0812 3988

13:49:20.0812 3988 OS Version: 5.1.2600 ServicePack: 3.0

13:49:20.0812 3988 Product type: Workstation

13:49:20.0812 3988 ComputerName: N_SERVER

13:49:20.0812 3988 UserName: Norma

13:49:20.0812 3988 Windows directory: C:\WINDOWS

13:49:20.0812 3988 System windows directory: C:\WINDOWS

13:49:20.0812 3988 Processor architecture: Intel x86

13:49:20.0812 3988 Number of processors: 2

13:49:20.0812 3988 Page size: 0x1000

13:49:20.0812 3988 Boot type: Normal boot

13:49:20.0812 3988 ============================================================

13:49:30.0359 3988 BG loaded

13:49:32.0062 3988 Drive \Device\Harddisk0\DR0 - Size: 0x3A35294400 (232.83 Gb), SectorSize: 0x200, Cylinders: 0x76BA, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000054

13:49:32.0531 3988 ============================================================

13:49:32.0531 3988 \Device\Harddisk0\DR0:

13:49:32.0703 3988 MBR partitions:

13:49:32.0703 3988 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x1B747, BlocksNum 0x1D189832

13:49:32.0703 3988 ============================================================

13:50:41.0734 3988 C: <-> \Device\Harddisk0\DR0\Partition1

13:50:41.0781 3988 ============================================================

13:50:41.0796 3988 Initialize success

13:50:41.0796 3988 ============================================================

14:12:21.0125 3952 Deinitialize success

Malwarebytes Anti-Rootkit BETA 1.01.0.1020

www.malwarebytes.org

Database version: v2013.02.23.08

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Norma :: N_SERVER [administrator]

2/23/2013 2:15:18 PM

mbar-log-2013-02-23 (14-15-18).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 28114

Time elapsed: 14 minute(s), 22 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello KenHikage

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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KenHikage

KenHikage

Posted
  • Author
Posted

Still having problems with svchost.exe, using ~40 MB RAM. Plus, another instance is taking 10 MB.

Log below:

ComboFix 13-02-23.01 - Norma 02/23/2013 15:36:16.2.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2604 [GMT -6:00]

Running from: c:\documents and settings\Norma\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Norma\Desktop\CFScript.txt.txt

AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

I:\autorun.inf

.

.

((((((((((((((((((((((((( Files Created from 2013-01-23 to 2013-02-23 )))))))))))))))))))))))))))))))

.

.

2013-02-23 19:58 . 2013-02-23 19:58 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2013-02-23 19:45 . 2013-02-23 19:45 -------- d-----w- C:\TDSSKiller_Quarantine

2013-02-22 23:36 . 2013-02-22 23:36 -------- d-----w- c:\documents and settings\All Users\Application Data\PDB_LOC

2013-02-20 23:23 . 2013-02-22 17:33 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\NPE

2013-02-20 23:11 . 2013-02-20 23:11 -------- d--h--w- c:\windows\system32\GroupPolicy

2013-02-20 18:27 . 2013-02-20 18:27 -------- d-----w- c:\program files\Common Files\Apple

2013-02-20 18:26 . 2013-02-20 18:26 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Apple

2013-02-20 18:23 . 2013-02-20 18:23 -------- d-----w- c:\program files\Apple Software Update

2013-02-20 18:23 . 2013-02-20 18:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple

2013-02-20 18:22 . 2013-02-20 18:23 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe

2013-02-20 17:43 . 2013-02-20 17:43 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Sun

2013-02-20 17:41 . 2013-02-20 17:41 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-02-20 17:41 . 2013-02-20 17:41 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-20 17:11 . 2013-02-20 17:11 -------- d-----w- c:\documents and settings\Norma\Application Data\LavasoftStatistics

2013-02-20 16:47 . 2013-02-20 20:11 -------- d-----w- c:\program files\Ad-Aware Antivirus

2013-02-20 16:46 . 2013-02-20 16:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations

2013-02-20 16:42 . 2013-02-20 16:42 44424 ----a-w- c:\windows\system32\sbbd.exe

2013-02-20 16:42 . 2013-02-20 16:42 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys

2013-02-20 16:28 . 2013-02-20 20:29 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe

2013-02-18 16:42 . 2013-02-18 16:42 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2013-02-15 22:04 . 2013-02-15 22:04 208448 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll

2013-02-15 22:04 . 2013-02-15 22:04 208448 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll

2013-02-13 23:00 . 2013-02-14 18:57 -------- d-----w- c:\documents and settings\Norma\Application Data\Systweak

2013-02-12 20:12 . 2013-02-12 20:12 -------- d-----w- c:\documents and settings\Norma\Application Data\StatusWinks

2013-02-12 19:15 . 2012-12-10 18:01 18360 ----a-w- c:\windows\system32\roboot.exe

2013-02-12 17:38 . 2013-02-12 17:38 -------- d-----w- c:\documents and settings\Norma\Local Settings\Application Data\Temp

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-20 23:42 . 2012-10-26 15:42 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-20 23:42 . 2011-08-18 18:19 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-20 17:41 . 2009-07-28 20:00 143872 ----a-w- c:\windows\system32\javacpl.cpl

2013-02-20 17:41 . 2011-01-25 18:43 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-26 03:55 . 2004-08-11 22:00 552448 ----a-w- c:\windows\system32\oleaut32.dll

2013-01-07 01:19 . 2004-08-11 22:00 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-07 00:37 . 2004-08-04 03:59 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-01-04 01:20 . 2004-08-11 22:00 1867264 ----a-w- c:\windows\system32\win32k.sys

2013-01-02 06:49 . 2004-08-11 22:00 1292288 ----a-w- c:\windows\system32\quartz.dll

2013-01-02 06:49 . 2004-08-11 22:00 148992 ----a-w- c:\windows\system32\mpg2splt.ax

2012-12-26 20:16 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll

2012-12-26 20:16 . 2004-08-11 22:00 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-12-26 20:16 . 2004-08-11 22:00 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-12-24 06:40 . 2004-08-11 22:00 385024 ----a-w- c:\windows\system32\html.iec

2012-12-16 12:23 . 2004-08-11 22:00 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 22:49 . 2011-12-08 20:46 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-16 00:35 . 2013-02-20 18:08 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-26 68856]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-09 8523776]

"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]

"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

"Z1"="c:\documents and settings\Norma\Desktop\mbar-1.01.0.1020\mbar\mbar.exe" [2013-02-23 1363528]

.

c:\documents and settings\Norma\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

EnGenius Wireless Utility.lnk - c:\program files\EnGenius\Common\RaUI.exe [2011-12-7 1646592]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]

HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]

Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-2-20 282624]

KODAK Software Updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-2-13 16423]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2005-3-29 806912]

.

[HKEY_LOCAL_MACHINE\software\policies\microsoft\windows\windowsupdate\au]

"NoAutoUpdate"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]

2008-06-24 17:09 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=

"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Ipswitch\\WS_FTP Professional\\wsftpgui.exe"=

"c:\\Program Files\\Microsoft Office\\Office10\\FRONTPG.EXE"=

"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol

"10426:UDP"= 10426:UDP:SingleClick ICC

.

R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2/20/2013 10:42 AM 13560]

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1109000.00C\symds.sys [10/11/2011 7:10 PM 328752]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1109000.00C\symefa.sys [10/11/2011 7:10 PM 173176]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20130208.001\BHDrvx86.sys [2/12/2013 3:10 PM 997464]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1109000.00C\cchpx86.sys [10/11/2011 7:10 PM 485512]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1109000.00C\ironx86.sys [10/11/2011 7:10 PM 116784]

R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [10/11/2011 7:10 PM 126400]

R2 Scutum50;Scutum50 NDIS Protocol Driver;c:\windows\system32\drivers\Scutum50.sys [12/7/2011 4:45 PM 19072]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/20/2013 10:35 AM 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20130222.001\IDSXpx86.sys [2/23/2013 10:28 AM 373728]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2/23/2013 1:58 PM 35144]

S2 X4HSEx;X4HSEx;\??\c:\program files\Free Ride Games\X4HSEx.Sys --> c:\program files\Free Ride Games\X4HSEx.Sys [?]

S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2/20/2013 11:38 AM 1691480]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - 06992627

*NewlyCreated* - 68124455

*NewlyCreated* - MBAMCHAMELEON

*Deregistered* - 06992627

*Deregistered* - 68124455

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-23 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-26 23:42]

.

2013-02-12 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Norma.job

- c:\program files\Norton Internet Security\Engine\17.9.0.12\navw32.exe [2011-10-12 22:03]

.

2013-02-23 c:\windows\Tasks\User_Feed_Synchronization-{6ED00D1F-97BB-47DB-AFAC-36F1B60F1DAC}.job

- c:\windows\system32\msfeedssync.exe [2009-03-08 09:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultUrl = hxxp://www.google.com

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\documents and settings\Norma\Application Data\Mozilla\Firefox\Profiles\4uov919u.Norma\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - ExtSQL: 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\Norma\Application Data\Mozilla\Extensions\statuswinks@StatusWinks

FF - ExtSQL: 2013-02-20 10:23; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn_2010_9_0_6

FF - ExtSQL: !HIDDEN! 2013-02-12 14:12; statuswinks@StatusWinks; c:\documents and settings\Norma\Application Data\Mozilla\Extensions\statuswinks@StatusWinks

.

- - - - ORPHANS REMOVED - - - -

.

SafeBoot-06992627.sys

SafeBoot-17397119.sys

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-02-23 15:41

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(752)

c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

.

Completion time: 2013-02-23 15:43:35

ComboFix-quarantined-files.txt 2013-02-23 21:43

ComboFix2.txt 2013-02-23 18:21

.

Pre-Run: 207,073,083,392 bytes free

Post-Run: 207,210,065,920 bytes free

.

- - End Of File - - 4BE7194B3482AE49D332DBFF23B28B35

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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • J2SE Runtime Environment 5.0 Update 6
      Java 7 Update 15
      Java™ 6 Update 23

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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KenHikage

KenHikage

Posted
  • Author
Posted

I assumed it would be okay to proceed.

I ran CC Cleaner and MBAM, but after performing the quick scan I wasn't given the option to "Show Results." Here is the log that appeared though. Should I continue?

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.02.23.08

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Norma :: N_SERVER [administrator]

2/23/2013 4:14:54 PM

mbam-log-2013-02-23 (16-14-54).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 279532

Time elapsed: 4 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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KenHikage

KenHikage

Posted
  • Author
Posted

Well, as I haven't gotten a response and am about to leave for the night I went ahead and did the HijackThis scan. Log below:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:28:06 PM, on 2/23/2013

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Dell Network Assistant\hnm_svc.exe

C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\EnGenius\Common\RaRegistry.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\taskmgr.exe

K:\Malware Removal\Hijack This\HijackThis.exe

C:\WINDOWS\system32\svchost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3080426

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\RunOnce: [Z1] cmd /c "C:\Documents and Settings\Norma\Desktop\mbar-1.01.0.1020\mbar\mbar.exe" /cleanup /s

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: EnGenius Wireless Utility.lnk = C:\Program Files\EnGenius\Common\RaUI.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1361395163556

O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} (UnoCtrl Class) - http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files\EnGenius\Common\RaRegistry.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--

End of file - 9743 bytes

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gringo_pr

gringo_pr

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\RunOnce: [Z1] cmd /c "C:\Documents and Settings\Norma\Desktop\mbar-1.01.0.1020\mbar\mbar.exe" /cleanup /s
      O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
      O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
      O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
      O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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gringo_pr

gringo_pr

Posted
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Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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LDTate

LDTate

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Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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