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Hi there, I seem to be infected and none of my anti-virus, anti-malware programs are running. Malwarebytes will open and run, but will not update. I get the error message in the topic title. Norton anti-virus has disappeared completely and I cannot turn on Windows automatic updates. Can you please help?

Here are the DDS and Attach files:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22

Run by Jason at 17:06:59 on 2013-02-19

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.103 [GMT -7:00]

.

AV: Norton 360 Premier Edition *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 Premier Edition *Enabled*

.

============== Running Processes ================

.

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Application Updater\ApplicationUpdater.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Documents and Settings\All Users\Application Data\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe

C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\igfxsrvc.exe

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\lg_fwupdate\fwupdate.exe

C:\WINDOWS\system32\igfxext.exe

C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe

C:\Program Files\Nero\Nero 7\InCD\InCD.exe

C:\DOCUME~1\Jason\LOCALS~1\Temp\RtkBtMnt.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe

C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files\Oxigen\bin\Oxigen.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Oxigen\bin\OxiTray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Jason\Local Settings\Application Data\Akamai\netsession_win.exe

C:\Program Files\adidas\miCoach Manager\SyncManager.exe

C:\Documents and Settings\Jason\Local Settings\Application Data\Akamai\netsession_win.exe

C:\Program Files\Common Files\Java\Java Update\jucheck.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Jason\Local Settings\Temporary Internet Files\Content.IE5\44AHXVGS\RogueKiller[1].exe

C:\WINDOWS\System32\mshta.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\System32\svchost.exe -k Akamai

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.ca/

uProxyOverride = 127.0.0.1:9421;*.local;<local>

uURLSearchHooks: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\6.6\ytdToolbarIE.dll

BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\6.6\ytdToolbarIE.dll

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

TB: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\6.6\ytdToolbarIE.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [Akamai NetSession Interface] "c:\documents and settings\jason\local settings\application data\akamai\netsession_win.exe"

uRun: [miCoach Manager] c:\program files\adidas\micoach manager\SyncManager.exe -autorun

uRun: [AdobeBridge] <no file>

mRun: [LaunchApp] Alaunch

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [iMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC

mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC

mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName

mRun: [PLFSetL] c:\windows\PLFSetL.exe

mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe

mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"

mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"

mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun

mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe

mRun: [securDisc] c:\program files\nero\nero 7\incd\NBHGui.exe

mRun: [inCD] c:\program files\nero\nero 7\incd\InCD.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [switchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe

mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"

mRun: [OxigenServiceStart] c:\program files\oxigen\bin\OxigenService.exe

mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [OxigenClientAdmin] "c:\program files\oxigen\bin\Oxigen.exe"

mRun: [OxigenTrayIcon] "c:\program files\oxigen\bin\OxiTray.exe"

mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [searchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"

mRun: [N360] "c:\program files\nortoninstaller\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360\562c4dd5\5.1.0.29\InstStub.exe" /RELAUNCH /RUNONCE /NOPROMPT /PRODID N360

dRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

LSP: mswsock.dll

DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab

TCP: NameServer = 192.168.1.254 75.153.176.1

TCP: Interfaces\{D2FB0391-BF75-4EFC-ACA9-6B1B18FF66C0} : DHCPNameServer = 192.168.1.254 75.153.176.1

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} -

Notify: igfxcui - igfxdev.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\jason\application data\mozilla\firefox\profiles\uc90s89w.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxp://ca.search.yahoo.com?type=937811&fr=spigot-yhp-ff

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=937811&p=

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\coffplgn_2011_7_3_6\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\ipsffplgn\components\IPSFFPl.dll

FF - component: c:\program files\adobe\acrobat 10.0\acrobat\browser\wcfirefoxextn\components\WCFirefoxExtn.dll

FF - plugin: c:\documents and settings\jason\application data\electronic arts\game face\npGameFacePlugin.dll

FF - plugin: c:\documents and settings\jason\local settings\application data\unity\webplayer\loader\npUnity3D32.dll

FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\adobe\acrobat 10.0\acrobat\air\nppdf32.dll

FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll

FF - ExtSQL: !HIDDEN! 2009-09-02 07:15; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1402000.013\symds.sys [2012-11-16 368288]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1402000.013\symefa.sys [2012-11-16 927904]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\bashdefs\20121106.001\BHDrvx86.sys [2012-11-6 995488]

R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\1402000.013\ccsetx86.sys [2012-11-16 134304]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1402000.013\ironx86.sys [2012-11-16 175264]

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-4-14 14336]

R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2012-11-28 793600]

R2 Freemake Improver;Freemake Improver;c:\documents and settings\all users\application data\freemake\freemakeutilsservice\FreemakeUtilsService.exe [2012-10-11 100864]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-11 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\ipsdefs\20121116.001\IDSXpx86.sys [2012-11-16 373728]

R3 INIDVD;Initio USB DVD Filter Driver;c:\windows\system32\drivers\inidvd.sys [2009-8-24 7936]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-2-19 40776]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 N360;Norton 360;c:\program files\norton 360\engine\20.2.0.19\ccsvchst.exe [2012-11-16 143928]

S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-7-8 96856]

S3 libusb0;libusb-win32 - Kernel Driver 04/08/2011 1.2.4.0;c:\windows\system32\drivers\libusb0.sys [2011-5-13 35776]

S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\virusdefs\20121117.005\NAVENG.SYS [2012-11-17 92704]

S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\virusdefs\20121117.005\NAVEX15.SYS [2012-11-17 1601184]

S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2013-02-19 23:53:41 15616 ----a-w- c:\windows\system32\drivers\TrueSight.sys

2013-02-19 23:45:50 -------- d--h--w- c:\windows\PIF

2013-02-19 23:43:46 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

.

==================== Find3M ====================

.

2013-01-26 03:55:44 552448 ----a-w- c:\windows\system32\oleaut32.dll

2013-01-07 01:19:45 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-07 00:37:01 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-01-04 01:20:00 1867264 ----a-w- c:\windows\system32\win32k.sys

2013-01-02 06:49:10 148992 ----a-w- c:\windows\system32\mpg2splt.ax

2013-01-02 06:49:10 1292288 ----a-w- c:\windows\system32\quartz.dll

2012-12-26 20:16:29 916480 ----a-w- c:\windows\system32\wininet.dll

2012-12-26 20:16:28 43520 ------w- c:\windows\system32\licmgr10.dll

2012-12-26 20:16:28 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-12-24 06:40:59 385024 ------w- c:\windows\system32\html.iec

2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 23:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 17:09:18.64 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 10/05/2009 12:58:40 PM

System Uptime: 19/02/2013 4:35:13 PM (1 hours ago)

.

Motherboard: Acer | |

Processor: Intel® Atom CPU N270 @ 1.60GHz | CPU | 1596/533mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 143 GiB total, 28.923 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Atheros AR5007EG Wireless Network Adapter

Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&2803E7C1&0&00E2

Manufacturer: Atheros

Name: Atheros AR5007EG Wireless Network Adapter

PNP Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&2803E7C1&0&00E2

Service: AR5416

.

==== System Restore Points ===================

.

RP340: 20/11/2012 9:18:05 PM - System Checkpoint

RP341: 21/11/2012 11:16:47 PM - System Checkpoint

RP342: 24/11/2012 11:34:55 AM - System Checkpoint

RP343: 26/11/2012 9:15:25 PM - System Checkpoint

RP344: 03/12/2012 6:42:37 PM - System Checkpoint

RP345: 05/12/2012 10:38:35 PM - System Checkpoint

RP346: 11/12/2012 8:12:43 PM - System Checkpoint

RP347: 11/12/2012 10:04:56 PM - Software Distribution Service 3.0

RP348: 14/12/2012 3:19:45 PM - System Checkpoint

RP349: 15/12/2012 5:52:06 PM - System Checkpoint

RP350: 16/12/2012 9:24:58 PM - System Checkpoint

RP351: 22/12/2012 12:09:47 AM - System Checkpoint

RP352: 22/12/2012 12:14:33 AM - Software Distribution Service 3.0

RP353: 23/12/2012 9:48:16 PM - System Checkpoint

RP354: 26/12/2012 9:28:38 AM - System Checkpoint

RP355: 28/12/2012 7:50:50 PM - System Checkpoint

RP356: 30/12/2012 1:25:10 PM - System Checkpoint

RP357: 01/01/2013 10:08:38 AM - System Checkpoint

RP358: 03/01/2013 11:10:28 AM - System Checkpoint

RP359: 04/01/2013 2:33:16 PM - System Checkpoint

RP360: 05/01/2013 12:05:22 AM - Software Distribution Service 3.0

RP361: 06/01/2013 3:18:38 PM - System Checkpoint

RP362: 12/01/2013 7:48:12 PM - System Checkpoint

RP363: 13/01/2013 3:00:50 AM - Software Distribution Service 3.0

RP364: 15/01/2013 9:51:55 PM - System Checkpoint

RP365: 16/01/2013 12:15:03 AM - Software Distribution Service 3.0

RP366: 20/01/2013 3:08:19 PM - System Checkpoint

RP367: 23/01/2013 6:00:22 PM - System Checkpoint

RP368: 26/01/2013 1:39:42 PM - System Checkpoint

RP369: 02/02/2013 2:00:01 PM - System Checkpoint

RP370: 03/02/2013 2:16:34 PM - System Checkpoint

RP371: 07/02/2013 5:36:18 PM - System Checkpoint

RP372: 09/02/2013 9:43:31 AM - System Checkpoint

RP373: 10/02/2013 12:54:53 PM - System Checkpoint

RP374: 16/02/2013 7:15:05 PM - System Checkpoint

RP375: 17/02/2013 12:57:56 AM - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

Acer Crystal Eye webcam

Acer ScreenSaver

Acrobat.com

Adobe Acrobat X Pro - English, Français, Deutsch

Adobe AIR

Adobe Download Assistant

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Manager

Adobe InDesign CS6

Adobe Media Player

Adobe Photoshop CS5

Adobe Reader 9

Akamai NetSession Interface

Akamai NetSession Interface Service

Apple Application Support

Apple Mobile Device Support

Apple Software Update

BlackBerry Desktop Software 6.1

Bonjour

Booster 1.03

Canon Camera Access Library

Canon Camera Support Core Library

Canon Camera Window DC_DV 5 for ZoomBrowser EX

Canon Camera Window DC_DV 6 for ZoomBrowser EX

Canon Camera Window MC 6 for ZoomBrowser EX

Canon G.726 WMP-Decoder

Canon MovieEdit Task for ZoomBrowser EX

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities EOS Utility

Canon Utilities PhotoStitch

Canon Utilities ZoomBrowser EX

Choice Guard

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DVD Suite

EA SPORTS Game Face Browser Plugin 1.5.2.0

eSobi v2

Final Draft 7

Freemake Video Converter version 3.1.2

Google Toolbar for Internet Explorer

Google Update Helper

H&R Block At Home™ 2010

H&R Block At Home™ 2011

H&R Block At Home™ Updater 2010

H&R Block At Home™ Updater 2011

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

IMAPSize 0.3.7

Intel® Graphics Media Accelerator Driver

InterVideo Register Manager

InterVideo WinDVD

iTunes

Java Auto Updater

Java 6 Update 22

JMicron JMB38X Flash Media Controller

Junk Mail filter update

Launch Manager

LG ODD Auto Firmware Update

LightScribe System Software 1.10.27.1

Malwarebytes Anti-Malware version 1.70.0.1100

miCoach Manager

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2742597)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft National Language Support Downlevel APIs

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office Home and Student 2007

Microsoft Office Home and Student 2007 Trial

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2007

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft Software Update for Web Folders (English) 14

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Word 2002

Microsoft Works

Microsoft Works 2004 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Mozilla Firefox 12.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML4SP2

Nero 7 Essentials

neroxml

Norton 360

Oxigen

Oxigen Client v5.00.0000

PDF Settings CS5

PDF Settings CS6

PowerDVD

PowerProducer

QuickTime

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

SecurDisc Viewer

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Security Update for Windows Internet Explorer 7 (KB2183461)

Security Update for Windows Internet Explorer 7 (KB2360131)

Security Update for Windows Internet Explorer 7 (KB2416400)

Security Update for Windows Internet Explorer 7 (KB2482017)

Security Update for Windows Internet Explorer 7 (KB2497640)

Security Update for Windows Internet Explorer 7 (KB2530548)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB2559049)

Security Update for Windows Internet Explorer 7 (KB2586448)

Security Update for Windows Internet Explorer 7 (KB2618444)

Security Update for Windows Internet Explorer 7 (KB938127-v2)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Internet Explorer 7 (KB972260)

Security Update for Windows Internet Explorer 7 (KB974455)

Security Update for Windows Internet Explorer 7 (KB976325)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 7 (KB982381)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Segoe UI

Snagit 10

Soap 3.0 Toolkit

Spotify

Synaptics Pointing Device Driver

The Rosetta Stone

TTS

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update for Windows Internet Explorer 7 (KB976749)

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB898461)

Update for Windows XP (KB942763)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

VLC media player 1.1.7

VoiceOver Kit

Vuze

WebFldrs XP

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Media Format Runtime

YTD Toolbar v6.6

YTD Video Downloader 3.9.3

.

==== Event Viewer Messages From Past Week ========

.

16/02/2013 5:37:38 PM, error: Service Control Manager [7022] - The Freemake Improver service hung on starting.

16/02/2013 5:36:29 PM, error: Service Control Manager [7024] - The Norton 360 service terminated with service-specific error 4294967295 (0xFFFFFFFF).

.

==== End Of File ===========================

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

http://tigzy.geekstogo.com/Tools/RogueKillerX64.exe <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>
Please stick with me until I give you the "all clear".

<+>The removal of malware isn't instantaneous, please be patient.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Thanks very much. Here's the RogueKiller report:

RogueKiller V8.5.1 [Feb 19 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Jason [Admin rights]

Mode : Scan -- Date : 02/19/2013 19:19:41

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ SMENU] HKLM\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] @ : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\@ [-] --> FOUND

[ZeroAccess][FILE] @ : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\@ [-] --> FOUND

[ZeroAccess][FOLDER] U : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\U --> FOUND

[ZeroAccess][FOLDER] U : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\U --> FOUND

[ZeroAccess][FOLDER] L : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\L --> FOUND

[ZeroAccess][FOLDER] L : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\L --> FOUND

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[12] : NtAlertResumeThread @ 0x80637C26 -> HOOKED (Unknown @ 0x8686F728)

SSDT[13] : NtAlertThread @ 0x80592EFA -> HOOKED (Unknown @ 0x86876920)

SSDT[17] : NtAllocateVirtualMemory @ 0x80570BC5 -> HOOKED (Unknown @ 0x86A4FE20)

SSDT[19] : NtAssignProcessToJobObject @ 0x805E1DDB -> HOOKED (Unknown @ 0x868330F0)

SSDT[31] : NtConnectPort @ 0x80590C5B -> HOOKED (Unknown @ 0x86052828)

SSDT[43] : NtCreateMutant @ 0x80580B62 -> HOOKED (Unknown @ 0x86822BE0)

SSDT[52] : NtCreateSymbolicLinkObject @ 0x805E0922 -> HOOKED (Unknown @ 0x8687C0C8)

SSDT[53] : NtCreateThread @ 0x805860C0 -> HOOKED (Unknown @ 0x866A9340)

SSDT[57] : NtDebugActiveProcess @ 0x806632B5 -> HOOKED (Unknown @ 0x868434B8)

SSDT[68] : NtDuplicateObject @ 0x8057DDAF -> HOOKED (Unknown @ 0x86A87800)

SSDT[83] : NtFreeVirtualMemory @ 0x805710BF -> HOOKED (Unknown @ 0x86B64DF0)

SSDT[89] : NtImpersonateAnonymousToken @ 0x8059BB5D -> HOOKED (Unknown @ 0x8686D0C8)

SSDT[91] : NtImpersonateThread @ 0x805874C1 -> HOOKED (Unknown @ 0x8686F650)

SSDT[97] : NtLoadDriver @ 0x805B06F6 -> HOOKED (Unknown @ 0x8605BD90)

SSDT[108] : unknown @ 0x8057AA19 -> HOOKED (Unknown @ 0x869BEAB0)

SSDT[114] : NtOpenEvent @ 0x80589B69 -> HOOKED (Unknown @ 0x86863538)

SSDT[122] : NtOpenProcess @ 0x8057BB80 -> HOOKED (Unknown @ 0x86A6D678)

SSDT[123] : NtOpenProcessToken @ 0x805784F6 -> HOOKED (Unknown @ 0x86823C10)

SSDT[125] : NtOpenSection @ 0x8057B96A -> HOOKED (Unknown @ 0x8685DDE0)

SSDT[128] : NtOpenThread @ 0x80596A0F -> HOOKED (Unknown @ 0x86A7B1B0)

SSDT[137] : NtProtectVirtualMemory @ 0x80582621 -> HOOKED (Unknown @ 0x86870FC0)

SSDT[206] : NtResumeThread @ 0x80586737 -> HOOKED (Unknown @ 0x868770C8)

SSDT[213] : NtSetContextThread @ 0x8063628D -> HOOKED (Unknown @ 0x86823860)

SSDT[228] : NtSetInformationProcess @ 0x80574B1F -> HOOKED (Unknown @ 0x869A6070)

SSDT[240] : NtSetSystemInformation @ 0x805B2328 -> HOOKED (Unknown @ 0x8684D208)

SSDT[253] : NtSuspendProcess @ 0x80637B6B -> HOOKED (Unknown @ 0x86860108)

SSDT[254] : NtSuspendThread @ 0x80637A87 -> HOOKED (Unknown @ 0x86879E90)

SSDT[257] : NtTerminateProcess @ 0x8058E6B9 -> HOOKED (Unknown @ 0x868240F0)

SSDT[258] : unknown @ 0x80582DDA -> HOOKED (Unknown @ 0x86823540)

SSDT[267] : NtUnmapViewOfSection @ 0x8057A5A1 -> HOOKED (Unknown @ 0x868239F8)

SSDT[277] : NtWriteVirtualMemory @ 0x805873F6 -> HOOKED (Unknown @ 0x86A86A70)

S_SSDT[307] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x86A5D328)

S_SSDT[383] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x86A9F0B8)

S_SSDT[414] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x86AAA1E0)

S_SSDT[416] : NtUserGetKeyState -> HOOKED (Unknown @ 0x86A51820)

S_SSDT[428] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8688A328)

S_SSDT[460] : NtUserMessageCall -> HOOKED (Unknown @ 0x868A9EE8)

S_SSDT[475] : NtUserPostMessage -> HOOKED (Unknown @ 0x869A63A8)

S_SSDT[476] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x86A48CB8)

S_SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x86A71070)

S_SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x868F5908)

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK1652GSX +++++

--- User ---

[MBR] 2bd4487092eb1f4e545ea52e36c9f5d2

[bSP] 0639599f9f10526a8845373803eb7b9b : Acer tatooed MBR Code

Partition table:

0 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 63 | Size: 5992 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 12273660 | Size: 146632 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_S_02192013_02d1919.txt >>

RKreport[1]_S_02192013_02d1655.txt ; RKreport[2]_S_02192013_02d1919.txt

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From your RogueKiller Report:

¤¤¤ Infection : ZeroAccess ¤¤¤

------------------------------------------------

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Run RogueKiller again and click Files

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[ZeroAccess][FILE] @ : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\@ [-] --> FOUND

[ZeroAccess][FILE] @ : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\@ [-] --> FOUND

[ZeroAccess][FOLDER] U : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\U --> FOUND

[ZeroAccess][FOLDER] U : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\U --> FOUND

[ZeroAccess][FOLDER] L : C:\RECYCLER\S-1-5-18\$c2c945838afe4831d72f8383f89137c0\L --> FOUND

[ZeroAccess][FOLDER] L : C:\RECYCLER\S-1-5-21-4180124226-3009492337-582724529-1006\$c2c945838afe4831d72f8383f89137c0\L --> FOUND

Now click Delete on the right hand column under Options

-------------

Then...........

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

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Hi there,

I decided to continue with your instructions. I deleted the files found by RogueKiller and ran the MBAR twice. The first time it found some malware and the second time none. However, I'm still unable to turn on Windows automatic updates and MalwareBytes will not allow me to update. I should mention that I was also not able to update MBAR before running the scan. Same error message (0, I/0). Thanks.

mbar-log-2013-02-20 (00-05-18).txt

mbar-log-2013-02-20 (18-12-10).txt

system-log.txt

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OK...next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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I like > Microsoft Security Essentials

http://windows.micro...ntials-download

or > AVAST

http://www.avast.com...ivirus-download

or > Avira

http://www.avira.com...-free-antivirus

I would also recommend Malwarebytes Pro for an added layer of protection.

http://www.malwareby...lwarebytes_pro/

----------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Thanks, I'll check those out. For now, I just re-installed Norton. Here's the Security Check log:

Results of screen317's Security Check version 0.99.59

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

Norton 360

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 22

Java version out of Date!

Adobe Flash Player 11.2.202.235

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox 12.0 Firefox out of Date!

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 3%

````````````````````End of Log``````````````````````

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Java™ 6 Update 22 <-----please uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Check for updates on these if available:

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox 12.0 Firefox out of Date!

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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