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Black Screen after removing malware


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I suspected I had some sort of virus when all of a sudden I couldn't open any programs on my computer. The curser would just turn to a circle like it was loading and nothing would happen. It wouldn't even open the task manager, just gave me an error. So I downloaded and ran malwarebytes in safe mode with networking and removed everything it found. After removing it said it needed to restart coputer, but after login, the screen just goes black and all you can see is the cursor. I have tried system restore to 2 different points, but the same thing happens, and ctrl-alt-del still doesn't work. I am writing this from safe mode with networking. Can somebody please help me with this?

Thanks,

Vanessa

Here are my logs:

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.11.2

Run by Vanessa at 11:38:54 on 2013-02-17

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7935.6618 [GMT -6:00]

.

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://searchab.com/?aff=7&uid=555770fe-73df-11e2-8510-2c27d748a465

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Search_URL = hxxp://www.google.com/ie

mStart Page = hxxp://searchab.com/?aff=7&uid=555770fe-73df-11e2-8510-2c27d748a465

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mWinlogon: Userinit = userinit.exe

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: MagniPic: {5933DFC1-2A8F-7DF3-07D2-0F11D9C15111} - C:\ProgramData\MagniPic\51183e7ce1c96.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

BHO: ChromeFrame BHO: {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome Frame\Application\24.0.1312.57\npchrome_frame.dll

BHO: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [Google Update] "C:\Users\Vanessa\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [513AFD69C8EB3867AF8F2E8EA373227201852101._service_run] "C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service

uRun: [Tonido] "C:\Users\Vanessa\AppData\Roaming\Tonido\launcher.exe" /nobrowser

uRun: [sugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true

uRun: [PrinterShare] C:\Program Files (x86)\PrinterShare\paConsole.exe -minimized

uRun: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Helper\EyeFiHelper.exe"

uRun: [MusicManager] "C:\Users\Vanessa\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [Philips Intelligent Agent] "C:\Program Files (x86)\Philips\Intelligent Agent\Philips Intelligent Agent.exe" /SILENT

uRun: [Facebook Update] "C:\Users\Vanessa\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

uRun: [Plex Media Server] "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"

uRun: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload

uRun: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup

uRun: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

uRun: [bitTorrent] "C:\Users\Vanessa\AppData\Roaming\BitTorrent\BitTorrent.exe" /MINIMIZED

mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe

mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [sPC2050] C:\Windows\vspc2050.exe

mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

StartupFolder: C:\Users\Vanessa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Vanessa\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Vanessa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\FADESK~1.LNK - C:\Program Files (x86)\FilesAnywhere\FilesAnywhere Desktop\FADesktop.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AMAZON~1.LNK - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLOGGI~1.LNK - C:\Program Files (x86)\Sony\Bloggie Software\BGVolumeWatcher.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{2D06E00E-B3CB-4AAE-B0B0-A7A874B387EF} : DHCPNameServer = 216.181.134.16 216.181.30.11

TCP: Interfaces\{84249EF6-DAC2-4112-B625-5DE1DF7104AC} : DHCPNameServer = 192.168.42.129

TCP: Interfaces\{F6F42BFF-8DF0-4894-AC39-2F9D78E4BFF1} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{F6F42BFF-8DF0-4894-AC39-2F9D78E4BFF1}\34963736F60363436373 : DHCPNameServer = 216.181.134.16 216.181.30.11 192.168.1.1

TCP: Interfaces\{F6F42BFF-8DF0-4894-AC39-2F9D78E4BFF1}\C696E6B6379737 : DHCPNameServer = 216.181.134.16 216.181.30.11

Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome Frame\Application\24.0.1312.57\npchrome_frame.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= c:\progra~2\magnipic\sprote~1.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

x64-Run: [PLF2050] C:\Windows\PLF2050.exe

x64-Run: [spc2050] C:\Windows\vspc2050.exe

x64-Run: [AllShare Play] C:\Program Files\Samsung\AllShare Play\utils\AllShare Play Launcher.exe

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - <orphaned>

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Vanessa\AppData\Roaming\Mozilla\Firefox\Profiles\9ejh7vc2.default\

FF - prefs.js: browser.startup.homepage - hxxp://searchab.com/?aff=7&uid=555770fe-73df-11e2-8510-2c27d748a465

FF - prefs.js: browser.search.selectedEngine - Privitize VPN

FF - prefs.js: keyword.URL - hxxp://searchab.com/?aff=7&uid=555770fe-73df-11e2-8510-2c27d748a465&q=FF - prefs.js: network.proxy.type - 0

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\Sony\Bloggie Software\npsome.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll

FF - plugin: C:\Users\Vanessa\AppData\Local\Facebook\Messenger\2.1.4651.0\npFbDesktopPlugin.dll

FF - plugin: C:\Users\Vanessa\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Users\Vanessa\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\Vanessa\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: !HIDDEN! 2011-12-08 10:29; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

---- FIREFOX POLICIES ----

FF - user.js: general.useragent.extra.brc -

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-7-13 75904]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-7-13 38016]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-12-8 55856]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1309010.00E\symds64.sys [2013-2-5 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1309010.00E\symefa64.sys [2013-2-5 1129120]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-12-24 46136]

R3 Linksys_adapter_H;Linksys Adapter Network Driver;C:\Windows\System32\drivers\AE2500w764.sys [2011-12-7 1254464]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-7-13 412776]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-7-13 38456]

S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-2-12 1388120]

S1 ccSet_MCLIENT;Norton Management Settings Manager;C:\Windows\System32\drivers\MCLIENTx64\0302000.013\ccsetx64.sys [2012-10-22 168096]

S1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]

S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\IPSDefs\20130212.001\IDSviA64.sys [2013-2-12 513184]

S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\ironx64.sys [2013-2-5 190072]

S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\symnets.sys [2013-2-5 405624]

S2 ACPService;ACPService;C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPService.exe [2008-6-11 741376]

S2 AllShare Framework DMS;AllShare Framework DMS;C:\Program Files\Samsung\AllShare Framework DMS\1.3.06\AllShareFrameworkManagerDMS.exe [2012-10-23 408184]

S2 AllShare Play Service;AllShare Play Service;C:\Program Files\Samsung\AllShare Play\AllShare Play Service.exe [2012-11-30 662672]

S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-7-13 203264]

S2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-10-13 361984]

S2 AODDriver4.01;AODDriver4.01;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2011-6-24 55424]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

S2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2011-5-6 1085440]

S2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-11-17 107576]

S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

S2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

S2 MCLIENT;Norton Management;C:\Program Files (x86)\Norton Management\Engine\3.2.0.19\ccsvchst.exe [2012-10-22 143928]

S2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]

S2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-7-13 1127448]

S2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]

S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-12-24 231440]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-12 138912]

S3 FlyUsb;FLY Fusion;C:\Windows\System32\drivers\FlyUsb.sys [2011-11-12 24576]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]

S3 phaudlwr;Philips Audio Filter;C:\Windows\System32\drivers\phaudlwr.sys [2009-10-20 114608]

S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

S3 SIVDRIVER;SIV Kernel Driver;C:\Windows\System32\drivers\SIVX64.sys [2011-9-30 57312]

S3 SPC2050;USB2.0 PC Camera (SPC2050);C:\Windows\System32\drivers\spc2050.sys [2012-1-18 3297792]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-9 1255736]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-02-16 23:04:55 -------- d-----w- C:\Users\Vanessa\AppData\Roaming\Malwarebytes

2013-02-16 23:04:48 -------- d-----w- C:\ProgramData\Malwarebytes

2013-02-16 23:04:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-11 00:16:23 -------- d-----w- C:\ProgramData\Premium

2013-02-11 00:16:15 -------- d-----w- C:\Program Files (x86)\MagniPic

2013-02-11 00:15:50 -------- d-----w- C:\ProgramData\MagniPic

2013-02-11 00:15:30 -------- d-----w- C:\ProgramData\InstallMate

2013-02-10 23:56:28 -------- d-----w- C:\Users\Vanessa\AppData\Roaming\BitTorrent

2013-02-05 22:18:46 737952 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\srtsp64.sys

2013-02-05 22:18:46 451192 ----a-r- C:\Windows\System32\drivers\NISx64\1309010.00E\symds64.sys

2013-02-05 22:18:46 405624 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\symnets.sys

2013-02-05 22:18:46 37536 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\srtspx64.sys

2013-02-05 22:18:46 190072 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\ironx64.sys

2013-02-05 22:18:46 167072 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys

2013-02-05 22:18:46 1129120 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\symefa64.sys

2013-02-05 22:18:32 -------- d-----w- C:\Windows\System32\drivers\NISx64\1309010.00E

2013-01-26 00:50:36 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-19 15:31:35 -------- d-----w- C:\Users\Vanessa\AppData\Local\kinoma

.

==================== Find3M ====================

.

2013-02-08 05:11:49 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-02-08 05:11:49 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll

2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll

2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll

2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs

2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs

2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs

2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs

2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs

2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs

2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs

2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs

2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs

2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs

2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs

2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs

2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs

2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs

2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-11-28 20:18:54 4659712 ----a-w- C:\Windows\SysWow64\Redemption.dll

2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe

2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll

2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll

2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

.

============= FINISH: 11:39:39.25 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 12/1/2011 4:30:34 PM

System Uptime: 2/17/2013 11:26:53 AM (0 hours ago)

.

Motherboard: FOXCONN | | 2AB1

Processor: AMD Athlon II X4 650 Processor | CPU 1 | 3200/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 920 GiB total, 616.868 GiB free.

D: is FIXED (NTFS) - 11 GiB total, 1.343 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Microsoft ISATAP Adapter

Device ID: ROOT\*ISATAP\0001

Manufacturer: Microsoft

Name: Microsoft ISATAP Adapter #2

PNP Device ID: ROOT\*ISATAP\0001

Service: tunnel

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart D110 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart D110 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer:

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

.

==== System Restore Points ===================

.

RP172: 1/25/2013 6:49:32 PM - Installed Java 7 Update 11

RP173: 2/2/2013 12:00:02 AM - Scheduled Checkpoint

RP174: 2/9/2013 12:23:38 AM - Scheduled Checkpoint

RP175: 2/12/2013 9:04:37 PM - Installed Java 7 Update 13

RP176: 2/13/2013 3:00:12 AM - Windows Update

RP177: 2/15/2013 12:56:49 PM - Installed Plex Media Server

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.5)

Agatha Christie - Peril at End House

AllShare Framework DMS

AllShare Play 1.5.0.1211291119

Amazon MP3 Uploader

Amazon Send to Kindle

Amazon Unbox Video

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Fuel

AMD Problem Report Wizard

AMD VISION Engine Control Center

Apple Application Support

ArcSoft WebCam Companion 2

Bejeweled 2 Deluxe

Bejeweled 3

Big Fish Games: Game Manager

BitTorrent

Blackhawk Striker 2

Blasterball 3

Bloggie Software

Bonjour

Bounce Symphony

BufferChm

Build-a-lot 2

Caillou Ready To Read

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Cisco Connect

Coupon Printer for Windows

D110

D3DX10

Destinations

DeviceDiscovery

Diner Dash 2 Restaurant Rescue

Documents To Go Desktop for Android

Dora's World Adventure

Dropbox

DVD Catalyst 4.2

Facebook Messenger 2.1.4651.0

Farm Frenzy

FATE - The Traitor Soul

ffdshow [rev 2527] [2008-12-19]

FilesAnywhere Desktop for Windows

FlipShare

Fooz Kids

Fooz Kids Platform

Google Chrome

Google Chrome Frame

Google Drive

Google Earth Plug-in

Google Talk Plugin

Google Update Helper

GPBaseService2

Hewlett-Packard ACLM.NET v1.2.1.1

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)

HP Auto

HP Client Services

HP Customer Experience Enhancements

HP Customer Participation Program 14.0

HP Games

HP Imaging Device Functions 14.0

HP LinkUp

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Odometer

HP Photo Creations

HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7

HP Power Assistant

HP Product Detection

HP Setup

HP Setup Manager

HP Smart Web Printing 4.60

HP Solution Center 14.0

HP Support Assistant

HP Support Information

HP Update

HP Vision Hardware Diagnostics

HPAppStudio

HPDiagnosticAlert

HPPhotoGadget

HPProductAssistant

HPSSupply

Hulu Desktop

HydraVision

IP Camera

Java 7 Update 11

Java Auto Updater

JavaFX 2.1.1

Junk Mail filter update

K-Lite Codec Pack 9.3.0 (Basic)

Kobo

LabelPrint

LeapFrog Connect

LeapFrog My Pals Plugin

LeapFrog MyOwnLeaptop Plugin

LeapFrog MyOwnStoryTimePad Plugin

LeapFrog Tag Junior Plugin

Learning Lodge Navigator

MagniPic

Mah Jong Medley

MarketResearch

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server Compact 3.5 SP2 ENU

Microsoft SQL Server Compact 3.5 SP2 x64 ENU

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

Mozilla Firefox 10.0.2 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MSXML 4.0 SP3 Parser (KB973685)

Music Manager

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

Network64

Norton Internet Security

Norton Management

PDF Complete Special Edition

Penguins!

Philips CamSuite

Philips Intelligent Agent

Philips SPC2050NC Webcam

Picasa 3

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

Plex

Plex Media Server

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PressReader

PrinterShare 2.3.06

PS_AIO_07_D110_SW_Min

QuickTime

QuickTransfer

RAR File Open Knife - Free Opener

RealMYST

Realtek High Definition Audio Driver

Recovery Manager

Remote Graphics Receiver

RoxioNow Player

Samsung Kies

SAMSUNG USB Driver for Mobile Phones

Scan

Scholastic eReader Support Files

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Shop for HP Supplies

Skype Click to Call

Skype™ 6.0

Slingo Supreme

SmartWebPrinting

SolutionCenter

Status

Storia

SugarSync Manager

Super LoiLoScope WebShortcut

Syberia II

Tonido 2.35.0.16173

Toolbox

TrayApp

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update Installer for WildTangent Games App

Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)

Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnLeaptop Plugin)

Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnStoryTimePad Plugin)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)

Virtual Villagers 4 - The Tree of Life

VLC media player 2.0.1

VTech Download Agent Library

WebReg

Wheel of Fortune 2

WildTangent Games App (HP Games)

Winamp

Winamp Detector Plug-in

Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 4.01 (32-bit)

WModem Driver Installer

Yontoo Layers Runtime 1.10.01

Zinio Reader 4

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

2/17/2013 11:28:01 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 11:28:00 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

2/17/2013 11:28:00 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

2/17/2013 11:27:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

2/17/2013 11:27:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

2/17/2013 11:27:36 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

2/17/2013 11:27:20 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_MCLIENT ccSet_NIS discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6

2/17/2013 11:27:20 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 11:27:18 AM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..

2/17/2013 11:27:17 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 11:26:09 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

2/17/2013 11:25:43 AM, Error: Service Control Manager [7022] - The HP Support Assistant Service service hung on starting.

2/17/2013 11:20:35 AM, Error: Service Control Manager [7000] - The iPodDrv service failed to start due to the following error: The system cannot find the file specified.

2/17/2013 11:10:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

2/16/2013 8:12:40 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.

2/16/2013 8:12:40 PM, Error: Service Control Manager [7000] - The Windows Update service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/16/2013 6:42:55 PM, Error: Service Control Manager [7022] - The Peer Networking Identity Manager service hung on starting.

2/16/2013 6:42:55 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: After starting, the service hung in a start-pending state.

2/16/2013 6:42:55 PM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: After starting, the service hung in a start-pending state.

2/16/2013 6:39:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wbengine service.

2/16/2013 6:37:13 PM, Error: Microsoft-Windows-Bits-Client [16398] - A new BITS job could not be created. The current job count for the user Vanessa-HP\Vanessa (3040) is equal to or greater than the job limit (60) specified through group policy. To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

2/16/2013 4:56:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

2/16/2013 4:56:23 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/16/2013 4:26:22 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service.

2/16/2013 4:26:22 PM, Error: Service Control Manager [7000] - The Application Information service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/16/2013 4:02:23 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Power Assistant Service service to connect.

2/16/2013 4:02:23 PM, Error: Service Control Manager [7000] - The HP Power Assistant Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/16/2013 4:01:52 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the FlipShare Server service to connect.

2/16/2013 4:01:21 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the FlipShare Service service to connect.

2/16/2013 4:01:21 PM, Error: Service Control Manager [7000] - The FlipShare Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/16/2013 1:27:28 PM, Error: Service Control Manager [7022] - The SPP Notification Service service hung on starting.

2/15/2013 4:16:01 AM, Error: Microsoft-Windows-Bits-Client [16398] - A new BITS job could not be created. The current job count for the user Vanessa-HP\Vanessa (453) is equal to or greater than the job limit (60) specified through group policy. To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

2/15/2013 11:32:59 AM, Error: Service Control Manager [7031] - The Peer Networking Identity Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

2/15/2013 11:32:59 AM, Error: Service Control Manager [7031] - The Peer Networking Grouping service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

2/15/2013 11:32:59 AM, Error: Service Control Manager [7031] - The Peer Name Resolution Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

2/15/2013 11:32:29 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

2/13/2013 2:28:03 AM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 1203.

2/11/2013 4:08:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

2/11/2013 4:08:25 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR15.

.

==== End Of File ===========================

dds.txt

attach.txt

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Malwarebytes Anti-Malware (Trial) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.02.16.07

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)

Internet Explorer 9.0.8112.16421

Vanessa :: VANESSA-HP [administrator]

Protection: Disabled

2/16/2013 5:07:15 PM

mbam-log-2013-02-16 (17-07-15).txt

Scan type: Full scan (C:\|D:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 422341

Time elapsed: 54 minute(s), 7 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 14

HKCR\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\YontooIEClient.Layers.1 (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\YontooIEClient.Layers (Adware.Yontoo) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.

HKCR\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755} (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

HKCR\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F} (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

HKCR\CLSID\{5933DFC1-2A8F-7DF3-07D2-0F11D9C15111} (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5933DFC1-2A8F-7DF3-07D2-0F11D9C15111} (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EB03EF39-C655-D560-FA95-79182B837D64} (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 1

HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (Hijack.StartPage) -> Bad: (http://searchab.com/?aff=7&uid=555770fe-73df-11e2-8510-2c27d748a465) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 1

C:\ProgramData\MagniPic (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

Files Detected: 5

C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll (Adware.Yontoo) -> Quarantined and deleted successfully.

C:\ProgramData\MagniPic\51183e7ce1c96.tlb (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

C:\ProgramData\MagniPic\51183e7ce1c96.dll (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

C:\ProgramData\MagniPic\settings.ini (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

C:\ProgramData\MagniPic\uninstall.exe (PUP.Adware.Magnipic) -> Quarantined and deleted successfully.

(end)

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Malwarebytes Anti-Malware (Trial) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.02.16.07

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)

Internet Explorer 9.0.8112.16421

Vanessa :: VANESSA-HP [administrator]

Protection: Disabled

2/16/2013 7:55:25 PM

mbam-log-2013-02-16 (19-55-25).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 208039

Time elapsed: 56 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Please do this:

  1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Plug the flash drive into the infected PC.
  2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
    If you are using Vista or Windows 7 enter System Recovery Options.
    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforu...isc-create.html

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

  • On the System Recovery Options menu you will get the following options:


      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
        Select Command Prompt
        Once in the Command Prompt:

      [*]In the command window type in notepad and press Enter.

      [*]The notepad opens. Under File menu select Open.

      [*]Select "Computer" and find your flash drive letter and close the notepad.

      [*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

      Note: Replace letter e with the drive letter of your flash drive.

      [*]The tool will start to run.

      [*]When the tool opens click Yes to disclaimer.

      [*]Press Scan button.

      [*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

    MrC

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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-02-2013 01

Ran by SYSTEM at 17-02-2013 13:07:58

Running from G:\

Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)

The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)

HKLM\...\Run: [PLF2050] C:\Windows\PLF2050.exe [40960 2008-07-10] (sonix)

HKLM\...\Run: [spc2050] C:\Windows\vspc2050.exe [684032 2008-04-02] (Sonix)

HKLM\...\Run: [AllShare Play] C:\Program Files\Samsung\AllShare Play\utils\AllShare Play Launcher.exe [406944 2012-11-29] (Samsung Electronics)

HKLM-x32\...\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe [656920 2011-02-01] (PDF Complete Inc)

HKLM-x32\...\Run: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe [365512 2012-06-28] ()

HKLM-x32\...\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [268640 2011-11-12] (LeapFrog Enterprises, Inc.)

HKLM-x32\...\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)

HKLM-x32\...\Run: [] [x]

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe" [74752 2011-10-26] (Nullsoft, Inc.)

HKLM-x32\...\Run: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe [43520 2011-02-14] ()

HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)

HKLM-x32\...\Run: [sPC2050] C:\Windows\vspc2050.exe [684032 2008-04-02] (Sonix)

HKLM-x32\...\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)

HKLM-x32\...\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [343168 2011-10-13] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [309688 2012-12-03] (Samsung Electronics Co., Ltd.)

HKU\Vanessa\...\Run: [Google Update] "C:\Users\Vanessa\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2011-12-07] (Google Inc.)

HKU\Vanessa\...\Run: [513AFD69C8EB3867AF8F2E8EA373227201852101._service_run] "C:\Users\Vanessa\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service [1248208 2013-01-25] (Google Inc.)

HKU\Vanessa\...\Run: [Tonido] "C:\Users\Vanessa\AppData\Roaming\Tonido\launcher.exe" /nobrowser [100864 2011-11-14] (CodeLathe LLC)

HKU\Vanessa\...\Run: [sugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true [11184480 2013-01-24] (SugarSync, Inc.)

HKU\Vanessa\...\Run: [PrinterShare] C:\Program Files (x86)\PrinterShare\paConsole.exe -minimized [1124352 2011-09-08] (PrinterAnywhere)

HKU\Vanessa\...\Run: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Helper\EyeFiHelper.exe" [x]

HKU\Vanessa\...\Run: [MusicManager] "C:\Users\Vanessa\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [7437824 2013-01-14] (Google Inc.)

HKU\Vanessa\...\Run: [Philips Intelligent Agent] "C:\Program Files (x86)\Philips\Intelligent Agent\Philips Intelligent Agent.exe" /SILENT [613792 2008-02-21] (Philips Consumer Electronics)

HKU\Vanessa\...\Run: [Facebook Update] "C:\Users\Vanessa\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver [138096 2012-07-11] (Facebook Inc.)

HKU\Vanessa\...\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart [16328976 2012-12-17] (Google)

HKU\Vanessa\...\Run: [Plex Media Server] "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe" [3795688 2012-12-03] (Plex, Inc.)

HKU\Vanessa\...\Run: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload [967608 2012-12-03] (Samsung)

HKU\Vanessa\...\Run: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup [577536 2012-11-28] (Samsung Electronics)

HKU\Vanessa\...\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [843704 2012-12-03] (Samsung)

HKU\Vanessa\...\Run: [bitTorrent] "C:\Users\Vanessa\AppData\Roaming\BitTorrent\BitTorrent.exe" /MINIMIZED [1053520 2013-02-10] (BitTorrent Inc.)

HKLM-x32\...\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent [512360 2012-12-14] (Malwarebytes Corporation)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

Startup: C:\ProgramData\Start Menu\Programs\Startup\Amazon Unbox.lnk

ShortcutTarget: Amazon Unbox.lnk -> C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe (Amazon.com)

Startup: C:\ProgramData\Start Menu\Programs\Startup\Bloggie Watcher Utility.lnk

ShortcutTarget: Bloggie Watcher Utility.lnk -> C:\Program Files (x86)\Sony\Bloggie Software\BGVolumeWatcher.exe (Sony Corporation)

Startup: C:\ProgramData\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk

ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)

Startup: C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk

ShortcutTarget: Dropbox.lnk -> (No File)

Startup: C:\Users\Vanessa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\FADesktop.exe.lnk

ShortcutTarget: FADesktop.exe.lnk -> C:\Program Files (x86)\FilesAnywhere\FilesAnywhere Desktop\FADesktop.exe (FilesAnywhere)

==================== Services (Whitelisted) ===================

2 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)

2 ACPService; "C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPService.exe" [741376 2008-06-11] ()

2 ADVService; "C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe" [25704 2011-11-23] (Amazon.com)

2 AllShare Framework DMS; C:\Program Files\Samsung\AllShare Framework DMS\1.3.06\AllShareFrameworkManagerDMS.exe [408184 2012-10-23] (Samsung)

2 AllShare Play Service; "C:\Program Files\Samsung\AllShare Play\AllShare Play Service.exe" [662672 2012-11-29] (Copyright 2012 SAMSUNG)

2 FlipShare Service; "C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe" [460144 2011-05-06] ()

2 FlipShareServer; "C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe" [1085440 2011-05-06] ()

2 HP Power Assistant Service; "C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe" [107576 2010-11-17] ()

2 MCLIENT; "C:\Program Files (x86)\Norton Management\Engine\3.2.0.19\ccSvcHst.exe" /s "MCLIENT" /m "C:\Program Files (x86)\Norton Management\Engine\3.2.0.19\diMaster.dll" /prefetch:1 [535416 2012-10-11] (Symantec Corporation)

2 NIS; "C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\diMaster.dll" /prefetch:1 [309688 2012-04-12] (Symantec Corporation)

==================== Drivers (Whitelisted) =====================

1 BHDrvx64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [1388120 2013-01-15] (Symantec Corporation)

1 ccSet_MCLIENT; C:\Windows\system32\drivers\MCLIENTx64\0302000.013\ccSetx64.sys [168096 2012-10-03] (Symantec Corporation)

1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1309010.00E\ccSetx64.sys [167072 2012-06-06] (Symantec Corporation)

3 CpqDfw; C:\Windows\System32\Drivers\CpqDfw.sys [27456 2012-05-29] (Windows ® Codename Longhorn DDK provider)

3 cqcpu; C:\Windows\System32\Drivers\cqcpu.sys [24376 2010-03-01] ()

1 eeCtrl; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2012-08-08] (Symantec Corporation)

3 EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-08-12] (Symantec Corporation)

3 FlyUsb; C:\Windows\System32\Drivers\FlyUsb.sys [24576 2011-11-12] (LeapFrog)

1 IDSVia64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\IPSDefs\20130212.001\IDSvia64.sys [513184 2012-09-06] (Symantec Corporation)

3 Linksys_adapter_H; C:\Windows\System32\DRIVERS\AE2500w764.sys [1254464 2011-03-29] (Broadcom Corporation)

3 msvad_simple; C:\Windows\System32\drivers\povrtdev.sys [28528 2012-03-28] (MediaMall Technologies, Inc.)

3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20130212.016\ENG64.SYS [126192 2013-02-11] (Symantec Corporation)

3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20130212.016\EX64.SYS [2087664 2013-02-11] (Symantec Corporation)

3 phaudlwr; C:\Windows\System32\Drivers\phaudlwr.sys [114608 2009-10-20] (Philips Applied Technologies)

3 SIVDRIVER; \??\C:\Windows\system32\Drivers\SIVX64.sys [57312 2008-06-14] (Ray Hinchliffe)

3 SPC2050; C:\Windows\System32\Drivers\SPC2050.sys [3297792 2009-01-20] ()

3 SRTSP; C:\Windows\System32\Drivers\NISx64\1309010.00E\SRTSP64.SYS [737952 2012-07-05] (Symantec Corporation)

1 SRTSPX; C:\Windows\system32\drivers\NISx64\1309010.00E\SRTSPX64.SYS [37536 2012-07-05] (Symantec Corporation)

0 SymDS; C:\Windows\System32\drivers\NISx64\1309010.00E\SYMDS64.SYS [451192 2011-07-25] (Symantec Corporation)

0 SymEFA; C:\Windows\System32\drivers\NISx64\1309010.00E\SYMEFA64.SYS [1129120 2012-05-21] (Symantec Corporation)

3 SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [175736 2012-03-22] (Symantec Corporation)

1 SymIRON; C:\Windows\system32\drivers\NISx64\1309010.00E\Ironx64.SYS [190072 2012-04-17] (Symantec Corporation)

1 SymNetS; C:\Windows\System32\Drivers\NISx64\1309010.00E\SYMNETS.SYS [405624 2012-04-17] (Symantec Corporation)

2 iPodDrv; \??\C:\Windows\system32\drivers\iPodDrv.sys [x]

==================== NetSvcs (Whitelisted) ====================

==================== One Month Created Files and Folders ========

2013-02-17 13:07 - 2013-02-17 13:07 - 00000000 ____D C:\FRST

2013-02-17 10:53 - 2013-02-17 10:53 - 01464401 ____A (Farbar) C:\Users\Vanessa\Downloads\FRST64 (1).exe

2013-02-17 10:52 - 2013-02-17 10:53 - 01464401 ____A (Farbar) C:\Users\Vanessa\Downloads\FRST64.exe

2013-02-17 10:22 - 2013-02-17 10:22 - 00001115 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2013-02-17 10:22 - 2012-12-14 14:49 - 00024176 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys

2013-02-17 10:21 - 2013-02-17 10:22 - 10156344 ____A (Malwarebytes Corporation ) C:\Users\Vanessa\Downloads\mbam-setup-1.70.0.1100.exe

2013-02-17 09:39 - 2013-02-17 09:41 - 00026488 ____A C:\Users\Vanessa\Desktop\dds.txt

2013-02-17 09:39 - 2013-02-17 09:41 - 00019030 ____A C:\Users\Vanessa\Desktop\attach.txt

2013-02-17 09:37 - 2013-02-17 09:37 - 00688992 ____R (Swearware) C:\Users\Vanessa\Downloads\dds.com

2013-02-16 18:21 - 2013-02-16 18:21 - 00001149 ____A C:\AdwCleaner[R3].txt

2013-02-16 18:21 - 2013-02-16 18:21 - 00000345 ____A C:\AdwCleaner[s2].txt

2013-02-16 18:20 - 2013-02-16 18:20 - 00001089 ____A C:\AdwCleaner[R2].txt

2013-02-16 18:04 - 2013-02-16 18:05 - 00004494 ____A C:\AdwCleaner[s1].txt

2013-02-16 18:02 - 2013-02-16 18:02 - 00004368 ____A C:\AdwCleaner[R1].txt

2013-02-16 15:04 - 2013-02-17 10:22 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-16 15:04 - 2013-02-16 15:04 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\Malwarebytes

2013-02-16 15:04 - 2013-02-16 15:04 - 00000000 ____D C:\ProgramData\Malwarebytes

2013-02-13 15:52 - 2013-02-13 16:09 - 280714089 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E19.HDTV.x264-LOL.mp4

2013-02-13 15:49 - 2013-02-13 15:49 - 00011133 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E19_HDTV_x264-LOL_(eztv).torrent

2013-02-13 12:23 - 2013-02-13 12:28 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E18 HDTV x264-LOL[ettv]

2013-02-13 12:21 - 2013-02-13 12:21 - 00022235 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E18_HDTV_x264-LOL(ettv).torrent

2013-02-13 11:37 - 2013-02-13 11:48 - 279660780 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E17.HDTV.x264-LOL.mp4

2013-02-13 11:35 - 2013-02-13 11:35 - 00011093 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E17_HDTV_x264-LOL_(eztv).torrent

2013-02-13 10:47 - 2013-02-13 10:57 - 268427589 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E16.HDTV.x264-LOL.mp4

2013-02-13 10:44 - 2013-02-13 10:44 - 00010653 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E16_HDTV_x264-LOL_(eztv).torrent

2013-02-13 10:26 - 2013-02-13 10:33 - 251001348 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E15.HDTV.x264-LOL.mp4

2013-02-13 10:23 - 2013-02-13 10:23 - 00009992 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E15_HDTV_x264-LOL_(eztv).torrent

2013-02-13 07:58 - 2013-02-13 10:16 - 258432621 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E14.HDTV.x264-LOL.mp4

2013-02-13 07:56 - 2013-02-13 07:56 - 00010272 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E14_HDTV_x264-LOL_(eztv).torrent

2013-02-12 22:30 - 2013-02-12 23:07 - 319981979 ____A C:\Users\Vanessa\Downloads\pretty.little.liars.313.hdtv-lol.mp4

2013-02-12 22:28 - 2013-02-12 22:28 - 00003708 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E13_HDTV_x264_LOL_mp4.torrent

2013-02-12 21:25 - 2013-02-12 21:33 - 259701181 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E12.HDTV.x264-LOL.mp4

2013-02-12 21:23 - 2013-02-12 21:23 - 00010725 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E12_HDTV_x264-LOL_(eztv).torrent

2013-02-12 20:41 - 2013-02-12 20:51 - 306458776 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E11.HDTV.x264-LOL.mp4

2013-02-12 20:38 - 2013-02-12 20:38 - 00012506 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E11_HDTV_x264-LOL_(eztv).torrent

2013-02-12 19:54 - 2013-02-12 20:00 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E10 HDTV x264-LOL[ettv]

2013-02-12 19:53 - 2013-02-12 19:53 - 00022095 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E10_HDTV_x264-LOL(ettv).torrent

2013-02-12 19:00 - 2013-02-12 19:07 - 267944555 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E09.HDTV.x264-LOL.mp4

2013-02-12 18:58 - 2013-02-12 18:58 - 00011046 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E09_HDTV_x264-LOL_(eztv).torrent

2013-02-12 10:22 - 2013-02-12 11:53 - 366606336 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E08.FASTSUB.VOSTFR.HDTV.XviD-ATeam.avi

2013-02-12 10:20 - 2013-02-12 10:20 - 00014886 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E08_FASTSUB_VOSTFR_HDTV_XviD-ATeam.torrent

2013-02-12 10:19 - 2013-02-12 10:19 - 00002626 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E07_FASTSUB_VOSTFR_HDTV_XViD-KP (1).torrent

2013-02-12 08:31 - 2013-02-12 09:39 - 368275456 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E07.FASTSUB.VOSTFR.HDTV.XViD-KP.avi

2013-02-12 08:29 - 2013-02-12 08:29 - 00002626 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E07_FASTSUB_VOSTFR_HDTV_XViD-KP.torrent

2013-02-11 14:25 - 2013-02-11 14:26 - 00000000 ____D C:\Users\Vanessa\Downloads\[www.Cpasbien.com] Pretty.Little.Liars.S03E06.FASTSUB.VOSTFR.HDTV.XviD-Xtrem

2013-02-11 14:23 - 2013-02-11 14:23 - 00029473 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E06_FASTSUB_VOSTFR_HDTV_XviD-Xtrem.torrent

2013-02-11 13:50 - 2013-02-11 13:57 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E05 HDTV XviD-AuX[ettv]

2013-02-11 13:48 - 2013-02-11 13:48 - 00028981 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E05_HDTV_XviD-AuX(ettv).torrent

2013-02-11 10:43 - 2013-02-17 09:18 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E04.HDTV.XviD-AFG

2013-02-11 10:41 - 2013-02-11 10:41 - 00029619 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E04_HDTV_XviD_AFG(ettv).torrent

2013-02-10 16:22 - 2013-02-17 09:18 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E03.HDTV.XviD-AFG

2013-02-10 16:22 - 2013-02-10 16:26 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E02 HDTV x264-LOL[ettv]

2013-02-10 16:21 - 2013-02-10 16:30 - 268666694 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E01.HDTV.x264-LOL.mp4

2013-02-10 16:21 - 2013-02-10 16:21 - 00020995 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E02_HDTV_x264-LOL(ettv).torrent

2013-02-10 16:20 - 2013-02-10 16:20 - 00029545 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E03_HDTV_XviD_AFG(ettv).torrent

2013-02-10 16:19 - 2013-02-10 16:19 - 00011066 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E01_HDTV_x264-LOL_(eztv).torrent

2013-02-10 16:16 - 2013-02-17 11:01 - 00000378 ___AH C:\Windows\Tasks\MagniPicUpdaterTask{426A1871-5951-41E3-B551-1B94030C11F1}.job

2013-02-10 16:16 - 2013-02-17 09:18 - 00000000 ____D C:\ProgramData\Premium

2013-02-10 16:16 - 2013-02-10 16:16 - 00000000 ____D C:\Program Files (x86)\MagniPic

2013-02-10 16:15 - 2013-02-17 09:18 - 00000000 ____D C:\ProgramData\MagniPic

2013-02-10 16:15 - 2013-02-17 09:18 - 00000000 ____D C:\ProgramData\InstallMate

2013-02-10 16:08 - 2013-02-10 16:08 - 00846256 ____A (PrivitizeVPN) C:\Users\Vanessa\Downloads\Pretty_Little_Liars_Season_3_EP_1-7_secure.exe

2013-02-10 15:58 - 2013-02-10 15:58 - 00000901 ____A C:\Users\Public\Desktop\BitTorrent.lnk

2013-02-10 15:56 - 2013-02-17 09:18 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\BitTorrent

2013-02-10 15:56 - 2013-02-10 15:56 - 01053520 ____A (BitTorrent Inc.) C:\Users\Vanessa\Downloads\BitTorrent.exe

2013-01-25 16:50 - 2013-01-12 01:30 - 00095648 ____A (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll

2013-01-25 16:50 - 2013-01-12 01:26 - 00174496 ____A (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe

2013-01-25 16:50 - 2013-01-12 01:24 - 00174496 ____A (Oracle Corporation) C:\Windows\SysWOW64\java.exe

2013-01-25 16:49 - 2013-01-25 16:50 - 00004611 ____A C:\Windows\SysWOW64\jupdate-1.7.0_11-b21.log

2013-01-19 07:31 - 2013-01-19 07:31 - 00000000 ____D C:\Users\Vanessa\AppData\Local\kinoma

2013-01-19 06:25 - 2013-01-19 06:25 - 00029184 ____A C:\Users\Vanessa\Downloads\16 (1).wiz

==================== One Month Modified Files and Folders =======

2013-02-17 13:07 - 2013-02-17 13:07 - 00000000 ____D C:\FRST

2013-02-17 11:01 - 2013-02-10 16:16 - 00000378 ___AH C:\Windows\Tasks\MagniPicUpdaterTask{426A1871-5951-41E3-B551-1B94030C11F1}.job

2013-02-17 11:01 - 2011-12-12 14:44 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-02-17 11:01 - 2011-07-13 09:43 - 00000000 ____D C:\ProgramData\PDFC

2013-02-17 11:00 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-02-17 11:00 - 2009-07-13 20:51 - 00069829 ____A C:\Windows\setupact.log

2013-02-17 10:58 - 2011-07-14 09:44 - 01655481 ____A C:\Windows\WindowsUpdate.log

2013-02-17 10:53 - 2013-02-17 10:53 - 01464401 ____A (Farbar) C:\Users\Vanessa\Downloads\FRST64 (1).exe

2013-02-17 10:53 - 2013-02-17 10:52 - 01464401 ____A (Farbar) C:\Users\Vanessa\Downloads\FRST64.exe

2013-02-17 10:22 - 2013-02-17 10:22 - 00001115 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2013-02-17 10:22 - 2013-02-17 10:21 - 10156344 ____A (Malwarebytes Corporation ) C:\Users\Vanessa\Downloads\mbam-setup-1.70.0.1100.exe

2013-02-17 10:22 - 2013-02-16 15:04 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-17 09:41 - 2013-02-17 09:39 - 00026488 ____A C:\Users\Vanessa\Desktop\dds.txt

2013-02-17 09:41 - 2013-02-17 09:39 - 00019030 ____A C:\Users\Vanessa\Desktop\attach.txt

2013-02-17 09:37 - 2013-02-17 09:37 - 00688992 ____R (Swearware) C:\Users\Vanessa\Downloads\dds.com

2013-02-17 09:20 - 2011-12-01 14:30 - 00000000 ____D C:\users\Vanessa

2013-02-17 09:18 - 2013-02-11 10:43 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E04.HDTV.XviD-AFG

2013-02-17 09:18 - 2013-02-10 16:22 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E03.HDTV.XviD-AFG

2013-02-17 09:18 - 2013-02-10 16:16 - 00000000 ____D C:\ProgramData\Premium

2013-02-17 09:18 - 2013-02-10 16:15 - 00000000 ____D C:\ProgramData\MagniPic

2013-02-17 09:18 - 2013-02-10 16:15 - 00000000 ____D C:\ProgramData\InstallMate

2013-02-17 09:18 - 2013-02-10 15:56 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\BitTorrent

2013-02-17 09:18 - 2012-11-24 09:49 - 00000000 ____D C:\AllShare Play

2013-02-17 09:18 - 2012-07-23 10:42 - 00000000 ___SD C:\Users\Vanessa\Google Drive

2013-02-17 09:18 - 2012-01-18 06:43 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\ArcSoft

2013-02-17 09:18 - 2011-12-09 09:26 - 00000000 ____D C:\Program Files (x86)\Yontoo Layers Runtime

2013-02-17 09:18 - 2011-12-09 09:22 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\OpenCandy

2013-02-17 09:18 - 2011-12-08 08:22 - 00000000 ____D C:\ProgramData\HP

2013-02-17 09:18 - 2011-07-13 09:49 - 00000000 ____D C:\ProgramData\Norton

2013-02-17 09:18 - 2011-07-13 09:34 - 00000000 ____D C:\ProgramData\RoxioNow

2013-02-17 09:18 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\AppCompat

2013-02-17 09:18 - 2009-07-13 19:20 - 00000000 ____D C:\Program Files\Common Files\Microsoft Shared

2013-02-17 09:17 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\registration

2013-02-17 09:15 - 2011-12-09 10:32 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\Dropbox

2013-02-17 09:14 - 2011-12-12 15:57 - 00000000 ____D C:\Program Files (x86)\Plex

2013-02-17 09:14 - 2011-12-08 11:11 - 00000000 ____D C:\Program Files (x86)\Java

2013-02-16 18:30 - 2011-07-13 15:13 - 00000000 ____D C:\ProgramData\Recovery

2013-02-16 18:29 - 2010-11-20 23:16 - 00000000 ___RD C:\Users\Public\Recorded TV

2013-02-16 18:21 - 2013-02-16 18:21 - 00001149 ____A C:\AdwCleaner[R3].txt

2013-02-16 18:21 - 2013-02-16 18:21 - 00000345 ____A C:\AdwCleaner[s2].txt

2013-02-16 18:20 - 2013-02-16 18:20 - 00001089 ____A C:\AdwCleaner[R2].txt

2013-02-16 18:05 - 2013-02-16 18:04 - 00004494 ____A C:\AdwCleaner[s1].txt

2013-02-16 18:02 - 2013-02-16 18:02 - 00004368 ____A C:\AdwCleaner[R1].txt

2013-02-16 16:42 - 2009-07-13 20:45 - 00016976 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-02-16 16:42 - 2009-07-13 20:45 - 00016976 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-02-16 15:04 - 2013-02-16 15:04 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\Malwarebytes

2013-02-16 15:04 - 2013-02-16 15:04 - 00000000 ____D C:\ProgramData\Malwarebytes

2013-02-16 03:51 - 2011-12-10 12:39 - 00000000 ____D C:\Users\Vanessa\AppData\Local\SugarSync

2013-02-15 09:24 - 2009-07-13 21:32 - 00000000 ____D C:\Windows\System32\FxsTmp

2013-02-14 23:32 - 2011-12-09 18:58 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\HP Support Assistant

2013-02-14 23:32 - 2011-12-02 15:07 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\HpUpdate

2013-02-13 16:09 - 2013-02-13 15:52 - 280714089 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E19.HDTV.x264-LOL.mp4

2013-02-13 15:49 - 2013-02-13 15:49 - 00011133 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E19_HDTV_x264-LOL_(eztv).torrent

2013-02-13 13:54 - 2011-12-23 07:02 - 00000000 ____D C:\Users\Vanessa\AppData\Local\CrashDumps

2013-02-13 12:28 - 2013-02-13 12:23 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E18 HDTV x264-LOL[ettv]

2013-02-13 12:21 - 2013-02-13 12:21 - 00022235 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E18_HDTV_x264-LOL(ettv).torrent

2013-02-13 11:48 - 2013-02-13 11:37 - 279660780 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E17.HDTV.x264-LOL.mp4

2013-02-13 11:35 - 2013-02-13 11:35 - 00011093 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E17_HDTV_x264-LOL_(eztv).torrent

2013-02-13 10:57 - 2013-02-13 10:47 - 268427589 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E16.HDTV.x264-LOL.mp4

2013-02-13 10:44 - 2013-02-13 10:44 - 00010653 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E16_HDTV_x264-LOL_(eztv).torrent

2013-02-13 10:33 - 2013-02-13 10:26 - 251001348 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E15.HDTV.x264-LOL.mp4

2013-02-13 10:23 - 2013-02-13 10:23 - 00009992 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E15_HDTV_x264-LOL_(eztv).torrent

2013-02-13 10:16 - 2013-02-13 07:58 - 258432621 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E14.HDTV.x264-LOL.mp4

2013-02-13 07:56 - 2013-02-13 07:56 - 00010272 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E14_HDTV_x264-LOL_(eztv).torrent

2013-02-12 23:07 - 2013-02-12 22:30 - 319981979 ____A C:\Users\Vanessa\Downloads\pretty.little.liars.313.hdtv-lol.mp4

2013-02-12 22:28 - 2013-02-12 22:28 - 00003708 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E13_HDTV_x264_LOL_mp4.torrent

2013-02-12 21:33 - 2013-02-12 21:25 - 259701181 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E12.HDTV.x264-LOL.mp4

2013-02-12 21:23 - 2013-02-12 21:23 - 00010725 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E12_HDTV_x264-LOL_(eztv).torrent

2013-02-12 20:51 - 2013-02-12 20:41 - 306458776 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E11.HDTV.x264-LOL.mp4

2013-02-12 20:38 - 2013-02-12 20:38 - 00012506 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E11_HDTV_x264-LOL_(eztv).torrent

2013-02-12 20:00 - 2013-02-12 19:54 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E10 HDTV x264-LOL[ettv]

2013-02-12 19:53 - 2013-02-12 19:53 - 00022095 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E10_HDTV_x264-LOL(ettv).torrent

2013-02-12 19:07 - 2013-02-12 19:00 - 267944555 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E09.HDTV.x264-LOL.mp4

2013-02-12 18:58 - 2013-02-12 18:58 - 00011046 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E09_HDTV_x264-LOL_(eztv).torrent

2013-02-12 18:54 - 2011-12-07 19:21 - 00000916 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1617474927-1116081613-3671628581-1000UA.job

2013-02-12 18:53 - 2011-12-09 10:35 - 00000000 ___RD C:\Users\Vanessa\Dropbox

2013-02-12 18:52 - 2011-07-13 09:49 - 00000000 ____D C:\Windows\System32\Drivers\NISx64

2013-02-12 18:49 - 2012-12-31 00:34 - 00000340 ____A C:\Windows\Tasks\HPCeeScheduleForVanessa.job

2013-02-12 18:49 - 2011-12-15 01:22 - 00002503 ____A C:\Users\Public\Desktop\Norton Internet Security.lnk

2013-02-12 18:48 - 2011-12-10 12:39 - 00000000 ____D C:\Program Files (x86)\SugarSync

2013-02-12 18:48 - 2010-11-20 19:47 - 01799852 ____A C:\Windows\PFRO.log

2013-02-12 18:16 - 2011-12-12 14:44 - 00000900 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-02-12 18:10 - 2012-04-09 10:09 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-02-12 17:48 - 2011-12-08 08:34 - 00000328 ____A C:\Windows\Tasks\HP Photo Creations Communicator.job

2013-02-12 17:32 - 2012-03-06 08:22 - 00000936 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1617474927-1116081613-3671628581-1000UA.job

2013-02-12 14:32 - 2012-03-06 08:22 - 00000914 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1617474927-1116081613-3671628581-1000Core.job

2013-02-12 11:53 - 2013-02-12 10:22 - 366606336 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E08.FASTSUB.VOSTFR.HDTV.XviD-ATeam.avi

2013-02-12 10:20 - 2013-02-12 10:20 - 00014886 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E08_FASTSUB_VOSTFR_HDTV_XviD-ATeam.torrent

2013-02-12 10:19 - 2013-02-12 10:19 - 00002626 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E07_FASTSUB_VOSTFR_HDTV_XViD-KP (1).torrent

2013-02-12 09:39 - 2013-02-12 08:31 - 368275456 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E07.FASTSUB.VOSTFR.HDTV.XViD-KP.avi

2013-02-12 08:29 - 2013-02-12 08:29 - 00002626 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E07_FASTSUB_VOSTFR_HDTV_XViD-KP.torrent

2013-02-12 00:54 - 2011-12-07 19:21 - 00000864 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1617474927-1116081613-3671628581-1000Core.job

2013-02-11 14:26 - 2013-02-11 14:25 - 00000000 ____D C:\Users\Vanessa\Downloads\[www.Cpasbien.com] Pretty.Little.Liars.S03E06.FASTSUB.VOSTFR.HDTV.XviD-Xtrem

2013-02-11 14:23 - 2013-02-11 14:23 - 00029473 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E06_FASTSUB_VOSTFR_HDTV_XviD-Xtrem.torrent

2013-02-11 14:11 - 2009-07-13 21:13 - 00779724 ____A C:\Windows\System32\PerfStringBackup.INI

2013-02-11 13:57 - 2013-02-11 13:50 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E05 HDTV XviD-AuX[ettv]

2013-02-11 13:48 - 2013-02-11 13:48 - 00028981 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E05_HDTV_XviD-AuX(ettv).torrent

2013-02-11 10:41 - 2013-02-11 10:41 - 00029619 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E04_HDTV_XviD_AFG(ettv).torrent

2013-02-10 16:30 - 2013-02-10 16:21 - 268666694 ____A C:\Users\Vanessa\Downloads\Pretty.Little.Liars.S03E01.HDTV.x264-LOL.mp4

2013-02-10 16:26 - 2013-02-10 16:22 - 00000000 ____D C:\Users\Vanessa\Downloads\Pretty Little Liars S03E02 HDTV x264-LOL[ettv]

2013-02-10 16:21 - 2013-02-10 16:21 - 00020995 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E02_HDTV_x264-LOL(ettv).torrent

2013-02-10 16:20 - 2013-02-10 16:20 - 00029545 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E03_HDTV_XviD_AFG(ettv).torrent

2013-02-10 16:19 - 2013-02-10 16:19 - 00011066 ____A C:\Users\Vanessa\Downloads\[monova.org] Pretty_Little_Liars_S03E01_HDTV_x264-LOL_(eztv).torrent

2013-02-10 16:16 - 2013-02-10 16:16 - 00000000 ____D C:\Program Files (x86)\MagniPic

2013-02-10 16:08 - 2013-02-10 16:08 - 00846256 ____A (PrivitizeVPN) C:\Users\Vanessa\Downloads\Pretty_Little_Liars_Season_3_EP_1-7_secure.exe

2013-02-10 15:58 - 2013-02-10 15:58 - 00000901 ____A C:\Users\Public\Desktop\BitTorrent.lnk

2013-02-10 15:56 - 2013-02-10 15:56 - 01053520 ____A (BitTorrent Inc.) C:\Users\Vanessa\Downloads\BitTorrent.exe

2013-02-10 01:28 - 2012-12-12 01:28 - 00000346 ____A C:\Windows\Tasks\HPCeeScheduleForVANESSA-HP$.job

2013-02-07 23:29 - 2011-12-23 08:12 - 00000000 ____A C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt

2013-02-07 23:29 - 2011-12-09 18:59 - 00000052 ____A C:\Windows\SysWOW64\DOErrors.log

2013-02-07 21:11 - 2012-04-09 10:08 - 00697712 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2013-02-07 21:11 - 2011-12-10 12:54 - 00074096 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2013-02-05 14:50 - 2011-12-16 07:33 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\Mozilla

2013-02-01 15:50 - 2011-12-07 19:22 - 00002384 ____A C:\Users\Vanessa\Desktop\Google Chrome.lnk

2013-01-25 16:50 - 2013-01-25 16:49 - 00004611 ____A C:\Windows\SysWOW64\jupdate-1.7.0_11-b21.log

2013-01-22 10:19 - 2011-12-12 16:24 - 00000000 ____D C:\Users\Vanessa\AppData\Local\Plex

2013-01-22 06:39 - 2011-12-13 11:48 - 00000000 ____D C:\Users\Vanessa\AppData\Roaming\SoftGrid Client

2013-01-20 12:51 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache

2013-01-20 10:33 - 2011-12-22 16:02 - 00000000 ____D C:\Users\Vanessa\Desktop\kindle books

2013-01-20 10:29 - 2011-12-08 09:09 - 00000000 ____D C:\Program Files (x86)\Panasonic

2013-01-20 10:29 - 2011-07-13 09:27 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information

2013-01-20 10:24 - 2011-12-10 14:16 - 00000000 ____D C:\PFS6.1HD_TMP

2013-01-19 07:31 - 2013-01-19 07:31 - 00000000 ____D C:\Users\Vanessa\AppData\Local\kinoma

2013-01-19 06:25 - 2013-01-19 06:25 - 00029184 ____A C:\Users\Vanessa\Downloads\16 (1).wiz

==================== Known DLLs (Whitelisted) =================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-01-25 16:49:43

Restore point made on: 2013-02-01 22:00:12

Restore point made on: 2013-02-08 22:23:46

Restore point made on: 2013-02-12 19:04:57

Restore point made on: 2013-02-13 01:00:18

Restore point made on: 2013-02-15 10:57:01

==================== Memory info ===========================

Percentage of memory in use: 12%

Total physical RAM: 7935.29 MB

Available physical RAM: 6929.45 MB

Total Pagefile: 7933.48 MB

Available Pagefile: 6895.71 MB

Total Virtual: 8192 MB

Available Virtual: 8191.9 MB

==================== Partitions =============================

1 Drive c: (OS) (Fixed) (Total:920.41 GB) (Free:616.74 GB) NTFS ==>[system with boot components (obtained from reading drive)]

2 Drive e: (HP_RECOVERY) (Fixed) (Total:11 GB) (Free:1.34 GB) NTFS ==>[system with boot components (obtained from reading drive)]

4 Drive g: () (Removable) (Total:29.65 GB) (Free:20.39 GB) FAT32

9 Drive x: (Boot) (Fixed) (Total:0.06 GB) (Free:0.06 GB) NTFS

10 Drive y: (SYSTEM) (Fixed) (Total:0.09 GB) (Free:0.06 GB) NTFS ==>[system with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 931 GB 10 MB

Disk 1 Online 29 GB 0 B

Disk 2 No Media 0 B 0 B

Disk 3 No Media 0 B 0 B

Disk 4 No Media 0 B 0 B

Disk 5 No Media 0 B 0 B

Partitions of Disk 0:

===============

Disk ID: 7ECF8B17

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 90 MB 1024 KB

Partition 2 Primary 920 GB 94 MB

Partition 3 Primary 11 GB 920 GB

==================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 Y SYSTEM NTFS Partition 90 MB Healthy

=========================================================

Disk: 0

Partition 2

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 C OS NTFS Partition 920 GB Healthy

=========================================================

Disk: 0

Partition 3

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 E HP_RECOVERY NTFS Partition 11 GB Healthy

=========================================================

Partitions of Disk 1:

===============

Disk ID: C3072E18

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 29 GB 19 MB

==================================================================================

Disk: 1

Partition 1

Type : 0C

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 4 G FAT32 Removable 29 GB Healthy

=========================================================

Last Boot: 2013-02-12 23:39

==================== End Of Log =============================

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I can restore the registry back to this..which was the last good boot:

Last Boot: 2013-02-12 23:39

Did you use a restore point for that date??

Give this a try first:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now.

MrC

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 17-02-2013 01

Ran by SYSTEM at 2013-02-17 14:35:02 Run:1

Running from G:\

==============================================

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ Default Value restored successfully.

==== End of Fixlog ====

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OK, that answers my question.

The fact that Windows loads in safe mode but not in normal mode means something that's loading in normal mode is causing the problem.

This is going to take a little work on your part but perform a "Clean Boot" to see if you can isolate the problem:

http://support.microsoft.com/kb/929135

Let me know....MrC

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Ok, I have a question. I started the clean boot with half of the boxes checked and the computer started up this time, but nothing still worked. And this kept popping up on the bottom of the screen:

Malwarebytes Anti-Malware has blocked and

quarantined a threat:

C:\ProgramData\Premium\MagniPic\MagniPic.exe

Trojan.Startpage

Click here to display quaratine

When I clicked on it nothing happened.

What should I do from here? Should I uninstall that program? Should I continue with the clean boot? And do I check more boxes or uncheck boxes?

Also, when I ran the Farbar Recovery Tool... when it asked me to login to an administrator account it not only had my name as an option but it had HomeGroupUser$ as another option. I know I didn't add that and I don't remember seeing that before. I don't know if that means anything?

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This is very time consuming, especially when I have 2 kids to take care of. That's why it is taking me so long, sorry. But here is an update. I'm kind of stuck and don't know what to do.

I thought I had it narrowed down to 10 possible Microsoft services. My computer booted up and everything was working except for the internet. I thought my wireless adapter broke so I plugged my computer directly into my router and went on. I thought I had it pegged to Windows remote management, but this time nothing worked. I unplugged my computer from the internet and tried again. This time it worked. So I rechecked all the Microsoft services and tried it again without connecting to the internet and the computer worked. So I don't know if I should start the whole process over without being connected to the internet or just continue on with the microsoft services being connected to the internet. Please advise.

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You can take as much time as needed, I'm not going anywhere.

If I was there I would be able to help you but I'm not so you'll just have to determine the problem by yourself by using this method.

Are you using this method to determine the problem, I think I've recreated it as best as possible for you.

It's about half way down at the link I gave you:

http://support.microsoft.com/kb/929135

----------------------

Here it is>>>>>>

How to determine what is causing the problem by clean boot

Windows Vista and Windows 7

2A: Log on to the computer by using an account that has administrator rights.

2B: Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility.

If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.

2440068.png

2C: Click the Services tab, and then click to select the Hide all Microsoft services check box.

2D: Click to select half of the check boxes in the Service list.

2E: Click OK, and then click Restart.

2F: After the computer finishes restarting, determine whether the problem still occurs.

<+>If the problem still occurs, repeat steps 2a through 2e, but clear half of the checked boxes in the
Service
list that you originally selected.

<+>If the problem does not occur, repeat steps 2a through 2e, selecting only half of the remaining check boxes that are cleared in the
Service
list. Repeat these steps until you have selected all the check boxes.

<+>If you still experience the problem after only one service is selected in the
Service
list, this means that the selected service causes the problem. Go to step
2j
. If no service causes this problem, go to step
2g

.

2G: step2g Perform a clean boot by repeating steps 2a and 2b.

Click the Startup tab, and then click to select half of the check boxes in the Startup Item list.

2758360.jpg

2I: Click OK, and then click Restart.

<+>If the problem still occurs, repeat steps 2g and 2h, but clear half of the checked boxes in the
Startup Item
list that you originally selected.

<+>If the problem does not occur, repeat steps 2g and 2h, selecting only half of the remaining check boxes that are cleared in the
Startup Item
list. Repeat these steps until you have selected all the check boxes.

<+>If you still experience the problem after only one Startup Item is selected in the
Startup Item
list, this means that theselected Startup Item causes theproblem. Go to Step 2j. If no Startup Item causes this problem, a Microsoft service probably causes the problem.To determine which Microsoft service may be causing the problem, repeat steps 2a through 2f without selecting the
Hide all Microsoft services
check box in either step.

2J: step2j After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Let me know.....MrC

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Okay, that is what I am doing. The problem I am seeing is that it doesn't seem to be one thing that is causing the problem, it seems to be several. Sometimes one thing will work and others do not. The farther I get through the items, more things start working. I am in the Microsoft items now. It seems everything is working, just not absolutely sure. I narrowed it down to "Print Spooler" which seems very odd, and makes me wonder if I am doing this properly.

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