onespartn Posted February 15, 2013 ID:647539 Share Posted February 15, 2013 I have some sort of virus, Trojan or Hijacker. Also unable to open WORD or IE. Firefx works. When I attempt to d/l MB, I get error messages and exceptions, as well as 'CoCreateInstance Failed. Code 0x80040154'. Then another msg box with 'Class Not Registered'.Kinda stumped here... Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 16, 2013 ID:647785 Share Posted February 16, 2013 Hello onespartn,We require a DDS log before going further.Make sure that you always Copy & Paste the logs directly into main-body of reply box.Download DDS and save it to your desktop from http://download.bleepingcomputer.com/sUBs/dds.com here or http://download.bleepingcomputer.com/sUBs/dds.scr or http://www.infospyware.net/sUBs/ddsDisable any script blocker if your antivirus/antimalware has it.On Vista/ Windows 7/ Windows 8 do a RIGHT-click on dds and select Run As Administrator On Windows XP double click dds to run the tool.DDS will run in a command prompt window and will take 3 to 4 minutes or so.Follow and answer the prompts as appropriate.When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Please Copy & Paste contents of the following logs in your next reply:DDS.txtAttach.txtDownload Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.What antivirus is installed on this system? Have you done a full scan with your Antivirus?What significant event happened before you got to be unable to start some programs?Was anyone doing some free-wheeling websurfing? Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 18, 2013 ID:648475 Share Posted February 18, 2013 {{ ping }} Are you still with us? Or have you resolved your issue ? Link to post Share on other sites More sharing options...
onespartn Posted February 19, 2013 Author ID:648892 Share Posted February 19, 2013 Yes, Im still trying to resolve the issue. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 19, 2013 ID:648898 Share Posted February 19, 2013 So.....could you manage to do as I asked and then copy/paste the DDS logs for review and analysis ....so we can move forward. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 21, 2013 ID:649579 Share Posted February 21, 2013 (edited) Would you provide a status update ? What about running DSS so I can have a log to review ?Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our toolsFor directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware ProgramsDo NOT turn off the firewallPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista or Windows 7, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.If your antivirus program gives a prompt message, respond positive to allow RKILL to run.If a malware-rogue gives a message regarding RKILL, proceed forward to running RKILLIF you still have a problem running RKILL, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.When all done, rkill.txt log file will be on your desktop. Copy & Paste contents of Rkill.txt into a reply.NEXT Download & SAVE to your Desktop >> Tigzy's RogueKillerfrom here << or >> from here << Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.For Windows XP, double-click to start. Wait until Prescan has finished ... Then Click on Scan button at upper right of screen. Wait until the Status box shows "Scan Finished" Click on Report and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your Desktop Do NOT press any Fix button.Exit/Close RogueKillerThen re-enable your antivirus program.More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Edited February 21, 2013 by Maurice Naggar Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 23, 2013 ID:650379 Share Posted February 23, 2013 {{ ping }} Are you still with me? If I do not hear back from you soon, I'll have to consider that you have abandoned this & will Close it. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 26, 2013 ID:651312 Share Posted February 26, 2013 Closed due to lack of response. Link to post Share on other sites More sharing options...
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