Jump to content

Yoog -- tried everything


Recommended Posts

Can't get rid of it, Malwarebytes says clean, I changed the prefs.js file, deleted registry entries etc, but it keeps coming back. Want my machine truly clean; please help

Malwarebytes' Anti-Malware 1.34

Database version: 1825

Windows 6.0.6001 Service Pack 1

3/6/2009 11:35:10 PM

mbam-log-2009-03-06 (23-35-10).txt

Scan type: Quick Scan

Objects scanned: 62614

Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

---

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:39:44 PM, on 3/6/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Citrix\GoToMeeting\320\g2mstart.exe

C:\Program Files (x86)\HP\QuickPlay\QPService.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files (x86)\Java\jre6\bin\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\VMware\VMware Player\hqtray.exe

C:\Program Files (x86)\IBM\SQLLIB\BIN\db2systray.exe

C:\Program Files (x86)\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files (x86)\IBM\SQLLIB\BIN\db2fmp.exe

C:\Program Files (x86)\Citrix\GoToMeeting\320\g2mcomm.exe

C:\Program Files (x86)\Citrix\GoToMeeting\320\g2mlauncher.exe

C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.onespring.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?

LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6

\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)

\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital

Imaging\Smart Web Printing\hpswp_BHO.dll

O4 - HKLM\..\Run: [uCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program

Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"

O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health

Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"

O4 - HKLM\..\Run: [DB2COPY1 - db2systray.exe DB2] C:\PROGRA~2\IBM\SQLLIB\BIN\db2systray.exe DB2

O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files (x86)\Citrix\GoToMeeting\320\g2mstart.exe "/Trigger RunAtLogon"

O4 - HKCU\..\Run: [EPSON WorkForce 600 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKA.EXE /FU

"C:\Windows\TEMP\E_S4A0D.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL

SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-672086244-3249351021-3384768796-1007\..\Run: [sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'db2admin')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12

\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2

\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital

Imaging\Smart Web Printing\hpswp_BHO.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll

O13 - Gopher Prefix:

O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-

Aware\aawservice.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32

\DriverStore\FileRepository\stwrt64.inf_3c6572ef\AESTSr64.exe (file missing)

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe

(file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file

missing)

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files

(x86)\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files

(x86)\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP

Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: DB2 - DB2COPY1 - DB2 (DB2) - International Business Machines Corporation - C:\PROGRA~2

\IBM\SQLLIB\bin\db2syscs.exe

O23 - Service: DB2DAS - DB2DAS00 (DB2DAS00) - International Business Machines Corporation - C:\Program Files (x86)

\IBM\SQLLIB_01\\bin\db2dasrrm.exe

O23 - Service: DB2 Governor (DB2COPY1) (DB2GOVERNOR_DB2COPY1) - International Business Machines Corporation -

C:\Program Files (x86)\IBM\SQLLIB\BIN\db2govds.exe

O23 - Service: DB2 Governor (DB2COPY2) (DB2GOVERNOR_DB2COPY2) - International Business Machines Corporation -

C:\Program Files (x86)\IBM\SQLLIB_01\BIN\db2govds.exe

O23 - Service: DB2 License Server (DB2COPY1) (DB2LICD_DB2COPY1) - International Business Machines Corporation -

C:\Program Files (x86)\IBM\SQLLIB\BIN\db2licd.exe

O23 - Service: DB2 Management Service (DB2COPY1) (DB2MGMTSVC_DB2COPY1) - International Business Machines

Corporation - C:\Program Files (x86)\IBM\SQLLIB\BIN\db2mgmtsvc.exe

O23 - Service: DB2 Management Service (DB2COPY2) (DB2MGMTSVC_DB2COPY2) - International Business Machines

Corporation - C:\Program Files (x86)\IBM\SQLLIB_01\BIN\db2mgmtsvc.exe

O23 - Service: DB2 Remote Command Server (DB2COPY1) (DB2REMOTECMD_DB2COPY1) - International Business Machines

Corporation - C:\Program Files (x86)\IBM\SQLLIB\BIN\db2rcmd.exe

O23 - Service: DB2 Remote Command Server (DB2COPY2) (DB2REMOTECMD_DB2COPY2) - International Business Machines

Corporation - C:\Program Files (x86)\IBM\SQLLIB_01\BIN\db2rcmd.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game

Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health

Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-

Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common

Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company -

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: lxdn_device - Unknown owner - C:\Windows\system32\lxdncoms.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe

(file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32

\lsass.exe (file missing)

O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)

\HP\QuickPlay\Kernel\TV\QPCapSvc.exe

O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)

\HP\QuickPlay\Kernel\TV\QPSched.exe

O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)

\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9

\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9

\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio

Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0

\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio

Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe

(file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file

missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)

\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file

missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe

(file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe

(file missing)

O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32

\DriverStore\FileRepository\stwrt64.inf_8adfd0a8\STacSV64.exe (file missing)

O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware

Player\vmware-ufad.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32

\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file

missing)

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files (x86)

\Viewpoint\Common\ViewpointService.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware

Player\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file

missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32

\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program

Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 14343 bytes

Link to post
Share on other sites

  • Staff

Hi,

I changed the prefs.js file, deleted registry entries etc, but it keeps coming back. Want my machine truly clean; please help
The main problem lies in the %firefoxprofile%\user.js file and not the prefs.js file. The user.js file is not present by default anyway, so if you didn't create it, then delete it. If you did create it, then manually edit the file.

Also see here for more info.

Whatever is present in the prefs.js file can be changed easily via the Firefox settings.

Btw, your log looks OK :)

Link to post
Share on other sites

Hi,

The main problem lies in the %firefoxprofile%\user.js file and not the prefs.js file. The user.js file is not present by default anyway, so if you didn't create it, then delete it. If you did create it, then manually edit the file.

Also see here for more info.

Whatever is present in the prefs.js file can be changed easily via the Firefox settings.

Btw, your log looks OK B)

Same problem as all the rest of the fixes though. I deleted user.js, but it just comes back each time the browser is launched! Even cleaned up prefs.js after deleting user.js, and still when Firefox launched it re-established user.js and modified prefs.js again.

So something is still present. Any help very appreciated

Link to post
Share on other sites

Same problem as all the rest of the fixes though. I deleted user.js, but it just comes back each time the browser is launched! Even cleaned up prefs.js after deleting user.js, and still when Firefox launched it re-established user.js and modified prefs.js again.

So something is still present. Any help very appreciated

Also, in addition to those two things, deleted 'Yoog Search.xml' from searchplugins folder. Still, upon re-starting browser all 3 things return

Link to post
Share on other sites

  • Staff

Hi,

It's a component in Firefox that is still installed which is causing it, so look in the following folder:

c:\program files\Mozilla Firefox\components\

The file could be named nsBrowserOpt.dll or nsadsoftinc.dll, could be another one already, or just a random one. In most cases, it will start with ns****.dll.

I cannot tell you since logs won't show anything related with Firefox. If you find it, let me know and upload here

In anyway, if you perform a clean install of Firefox, the installer should be gone anyway. A clean install is... uninstall Firefox, then delete the Firefox profile folder (where user.js and prefs.js is located) and the Mozilla Firefox folder present in your Program Files.

Then reinstall your Firefox again. You can backup your bookmarks.htm first before uninstalling and deleting Firefox.

Link to post
Share on other sites

Hi,

It's a component in Firefox that is still installed which is causing it, so look in the following folder:

c:\program files\Mozilla Firefox\components\

The file could be named nsBrowserOpt.dll or nsadsoftinc.dll, could be another one already, or just a random one. In most cases, it will start with ns****.dll.

I cannot tell you since logs won't show anything related with Firefox. If you find it, let me know and upload here

In anyway, if you perform a clean install of Firefox, the installer should be gone anyway. A clean install is... uninstall Firefox, then delete the Firefox profile folder (where user.js and prefs.js is located) and the Mozilla Firefox folder present in your Program Files.

Then reinstall your Firefox again. You can backup your bookmarks.htm first before uninstalling and deleting Firefox.

Thanks, one question though, are you saying I have to reinstall Firefox, or can I just delete the .dll?

Link to post
Share on other sites

Hi,

It's a component in Firefox that is still installed which is causing it, so look in the following folder:

c:\program files\Mozilla Firefox\components\

The file could be named nsBrowserOpt.dll or nsadsoftinc.dll, could be another one already, or just a random one. In most cases, it will start with ns****.dll.

I cannot tell you since logs won't show anything related with Firefox. If you find it, let me know and upload here

In anyway, if you perform a clean install of Firefox, the installer should be gone anyway. A clean install is... uninstall Firefox, then delete the Firefox profile folder (where user.js and prefs.js is located) and the Mozilla Firefox folder present in your Program Files.

Then reinstall your Firefox again. You can backup your bookmarks.htm first before uninstalling and deleting Firefox.

There are no ns*.dll's, only browserdirprovider and brswrcmp

There are many ns*.js's, as seen in attached screenshot

post-10488-1236448876_thumb.jpg

post-10488-1236448876_thumb.jpg

Link to post
Share on other sites

  • Staff

As I said, it could be a newer variant already - previous ones started with ns... new variant can be different.

Please uninstall Firefox and delete its related folders. See here how to do this:

http://kb.mozillazine.org/Uninstalling_Firefox

Please make sure you do this correctly, because uninstalling Firefox doesn't remove its related folders, that's why you should delete them manually afterwards.

This means, the folders:

C:\Program files\Mozilla Firefox

C:\Users\<username>\AppData\Local\Mozilla\Firefox

C:\Users\<username>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox <== if exists

Once these folders are really gone, redownload Firefox (yes, redownload and don't use an older installer) and install it again.

Link to post
Share on other sites

Well those are all of them....

Uninstall is going to be hard for me, will lose valuable sessions, not to mention add ons and such. Am a bretty big browser user (SaaS apps, etc). Would strongly prefer finding this .dll, if that's really all that's left to fix

Link to post
Share on other sites

If there's still a dll present...

What does the user.js contain?

user_pref("google.toolbar.linkdoctor.enabled", false);

user_pref("browser.search.defaultenginename", "Yoog Search");

user_pref("browser.search.defaulturl", "http://www7.yoog.com/search.php?q=");

user_pref("browser.search.selectedEngine", "Yoog Search");

user_pref("keyword.URL", "http://www7.yoog.com/search.php?q=");

user_pref("keyword.enabled", true);

Link to post
Share on other sites

  • Staff

Ok, see my previous post.

In anyway, the user.js file should be deleted. Make sure your Firefox is closed when you delete the user.js file. But rename that other dll I mentioned first before you delete the user.js file.

Don't mind trying that, but note its time stamp. The problem definitely started yesterday.....
Don't count on time stamps.
Link to post
Share on other sites

Ok, see my previous post.

In anyway, the user.js file should be deleted. Make sure your Firefox is closed when you delete the user.js file. But rename that other dll I mentioned first before you delete the user.js file.

Don't count on time stamps.

And that, my friend, *appears* to have done it. Many, many thanks.

Let me know if I can provide any more info, this prob is all over the web and no good solutions show up in search engines....

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.