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DDS (Ver_2012-11-20.01)


Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 2/12/2013 4:01:59 AM

System Uptime: 2/12/2013 5:20:42 AM (2 hours ago)


Motherboard: Hewlett-Packard | | 165C

Processor: AMD Athlon II P360 Dual-Core Processor | Socket S1G4 | 782/200mhz


==== Disk Partitions =========================


C: is FIXED (NTFS) - 284 GiB total, 254.902 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.738 GiB free.

E: is CDROM ()

F: is Removable


==== Disabled Device Manager Items =============


==== System Restore Points ===================


RP1: 2/12/2013 4:03:39 AM - First_User_Boot

RP2: 2/12/2013 4:08:32 AM - Windows Update

RP3: 2/12/2013 4:16:00 AM - Installed Microsoft Office Professional 2010 Trial


==== Installed Programs ======================


ActiveCheck component for HP Active Support Library

Adobe Flash Player 10 ActiveX

Adobe Reader 9.3.3 MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

AMD Fuel

ATI Catalyst Install Manager

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3


Bounce Symphony

Broadcom 802.11 Wireless LAN Adapter

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All



CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

Chuzzle Deluxe

CyberLink DVD Suite

CyberLink YouCam


Definition update for Microsoft Office 2010 (KB982726)

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy


Final Drive Nitro

Google Chrome

Google Update Helper

Heroes of Hellas 2 - Olympia

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP Game Console

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

HP Wireless Assistant

HPAsset component for HP Active Support Library

IDT Audio

Java Auto Updater

Java 6 Update 22

Java 6 Update 22 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update


Malwarebytes Anti-Malware version

Mesh Runtime

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime



Mystery P.I. - The London Caper

Norton Internet Security



Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer


Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

Recovery Manager

RoxioNow Player

Synaptics Pointing Device Driver

Virtual Families

Virtual Villagers 4 - The Tree of Life

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WMV9/VC-1 Video Playback

Zuma Deluxe


==== Event Viewer Messages From Past Week ========


2/12/2013 5:19:43 AM, Error: Microsoft-Windows-DistributedCOM [10009] - DCOM was unable to communicate with the computer WIN-AQPV4T7HV4B using any of the configured protocols.

2/12/2013 4:10:51 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.

2/12/2013 4:09:22 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

2/12/2013 4:04:31 AM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.


==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16671

Run by Alex Kim at 7:21:02 on 2013-02-12

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.880 [GMT -5:00]


AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}


============== Running Processes ===============



C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS


C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService



C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe


C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted



C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe



C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe


C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe



C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Windows Media Player\wmpnetwk.exe


C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe


C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe


C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe



============== Pseudo HJT Report ===============


mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\\ips\ipsbho.dll

BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\\coieplg.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: NameServer =

TCP: Interfaces\{7147274D-773D-4DAB-87CD-A640C1865B3A} : DHCPNameServer =

TCP: Interfaces\{D542C7DD-2E2B-4FBC-9643-8C66E697AAF1} : DHCPNameServer =

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>


============= SERVICES / DRIVERS ===============


R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2010-5-15 73856]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2010-5-15 28800]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1207000.00D\symds64.sys [2013-2-12 450680]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1207000.00D\symefa64.sys [2013-2-12 912504]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20100810.004\BHDrvx64.sys [2011-3-8 945200]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20130209.002\IDSviA64.sys [2013-2-9 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1207000.00D\ironx64.sys [2013-2-12 171128]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-12-10 203776]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

R2 AMD Reservation Manager;AMD Reservation Manager;C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-6-17 194496]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-11-3 92216]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-12 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-12 682344]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\\ccsvchst.exe [2013-2-12 130008]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-3-8 46136]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-12-11 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-12 138912]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-12 24176]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-3-8 329832]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-8 349800]

R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1206000.01D\symnets.sys [2013-2-12 382584]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-3-8 38528]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]


=============== Created Last 30 ================


2013-02-12 12:05:46 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Google

2013-02-12 12:05:35 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Apps

2013-02-12 12:05:34 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Deployment

2013-02-12 12:03:59 20480 ----a-w- C:\Windows\svchost.exe

2013-02-12 11:10:13 912504 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\symefa64.sys

2013-02-12 11:10:13 744568 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\srtsp64.sys

2013-02-12 11:10:13 450680 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\symds64.sys

2013-02-12 11:10:13 40568 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\srtspx64.sys

2013-02-12 11:10:13 386168 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\symnets.sys

2013-02-12 11:10:13 171128 ----a-w- C:\Windows\System32\drivers\NISx64\1207000.00D\ironx64.sys

2013-02-12 11:09:59 -------- d-----w- C:\Windows\System32\drivers\NISx64\1207000.00D

2013-02-12 10:08:14 382584 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symnets.sys

2013-02-12 10:08:13 912504 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symefa64.sys

2013-02-12 10:08:13 744568 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\srtsp64.sys

2013-02-12 10:08:13 450680 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symds64.sys

2013-02-12 10:08:13 40568 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\srtspx64.sys

2013-02-12 10:08:13 171128 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\ironx64.sys

2013-02-12 10:08:05 -------- d-----w- C:\Windows\System32\drivers\NISx64\1206000.01D

2013-02-12 10:03:54 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared

2013-02-12 09:18:08 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services

2013-02-12 09:17:42 -------- d-----w- C:\Windows\SHELLNEW

2013-02-12 09:17:09 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Microsoft Help

2013-02-12 09:12:28 -------- d-----w- C:\Users\Alex Kim\AppData\Roaming\Tific

2013-02-12 09:12:25 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Symantec

2013-02-12 09:11:28 -------- d-----w- C:\Users\Alex Kim\AppData\Roaming\Malwarebytes

2013-02-12 09:11:21 -------- d-----w- C:\ProgramData\Malwarebytes

2013-02-12 09:11:20 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-02-12 09:11:20 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-12 09:11:08 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Programs

2013-02-12 09:09:57 -------- d-----w- C:\Users\Alex Kim\AppData\Local\AMD

2013-02-12 09:09:41 -------- d-----w- C:\Users\Alex Kim\AppData\Local\ATI

2013-02-12 09:09:40 -------- d-----w- C:\Users\Alex Kim\AppData\Roaming\PictureMover

2013-02-12 09:08:42 -------- d-----w- C:\Users\Alex Kim\AppData\Roaming\hpqLog

2013-02-12 09:08:37 -------- d-----w- C:\Users\Alex Kim\AppData\Roaming\Synaptics

2013-02-12 09:07:50 826368 ----a-w- C:\Windows\SysWow64\rdpcore.dll

2013-02-12 09:07:50 204800 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2013-02-12 09:07:50 1031680 ----a-w- C:\Windows\System32\rdpcore.dll

2013-02-12 09:07:49 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys

2013-02-12 09:06:41 -------- d-----w- C:\Users\Alex Kim\AppData\Local\RemEngine

2013-02-12 09:04:51 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Hewlett-Packard

2013-02-12 09:04:30 -------- d-----w- C:\Users\Alex Kim\AppData\Local\Hewlett-Packard_Company

2013-02-12 09:03:05 -------- d-----w- C:\Users\Alex Kim\AppData\Local\VirtualStore


==================== Find3M ====================


2013-02-12 10:08:15 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS


============= FINISH: 7:21:55.51 ===============


Malwarebytes Anti-Malware (Trial)


Database version: v2013.02.12.03

Windows 7 x64 NTFS

Internet Explorer 8.0.7600.16385

Alex Kim :: ALEXKIM-HP [administrator]

Protection: Enabled

2/12/2013 7:14:34 AM

mbam-log-2013-02-12 (07-14-34).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 208640

Time elapsed: 2 minute(s), 54 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.


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Please download the latest version of TDSSKiller from here:

http://support.kaspersky.com/downloads/utils/tdsskiller.exe and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan will be quick.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


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Good result, continue please:

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from the following link :-


  • Ensure that Combofix is saved directly to the Desktop <--- Very important
  • Disable all security programs as they will have a negative effect on Combofix, instructions available here http://www.bleepingcomputer.com/forums/topic114351.html if required. Be aware the list may not have all programs listed, if you need more help please ask.
  • Close any open browsers and any other programs you might have running
  • Double click the combofix.gif icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
  • Instructions for running Combofix available here http://www.bleepingcomputer.com/combofix/how-to-use-combofix if required.
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.

Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read here http://thespykiller.co.uk/index.php?page=20 why disabling autoruns is recommended.


  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...


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ComboFix 13-02-12.01 - Alex Kim 02/12/2013 8:35.2.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.1314 [GMT -5:00]

Running from: c:\users\Alex Kim\Desktop\PCHelpForum.exe.exe

AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}



((((((((((((((((((((((((( Files Created from 2013-01-12 to 2013-02-12 )))))))))))))))))))))))))))))))



2013-02-12 12:56 . 2013-02-12 12:56 -------- d-----w- C:\TDSSKiller_Quarantine

2013-02-12 12:05 . 2013-02-12 12:06 -------- d-----w- c:\program files (x86)\Google

2013-02-12 11:09 . 2013-02-12 12:31 -------- d-----w- c:\windows\system32\drivers\NISx64\1207000.00D

2013-02-12 10:03 . 2013-02-12 10:03 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared

2013-02-12 09:21 . 2013-02-12 13:21 -------- d-----w- c:\program files (x86)\Microsoft.NET

2013-02-12 09:18 . 2013-02-12 09:18 -------- d-----w- c:\program files\Microsoft Office

2013-02-12 09:18 . 2013-02-12 09:18 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services

2013-02-12 09:17 . 2013-02-12 09:22 -------- d-----w- c:\windows\SHELLNEW

2013-02-12 09:17 . 2013-02-12 09:41 -------- d-----w- c:\programdata\Microsoft Help

2013-02-12 09:16 . 2013-02-12 09:16 -------- d-----r- C:\MSOCache

2013-02-12 09:11 . 2013-02-12 09:11 -------- d-----w- c:\programdata\Malwarebytes

2013-02-12 09:11 . 2013-02-12 09:11 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-02-12 09:11 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-12 09:07 . 2012-02-15 06:27 1031680 ----a-w- c:\windows\system32\rdpcore.dll

2013-02-12 09:07 . 2012-02-15 05:44 826368 ----a-w- c:\windows\SysWow64\rdpcore.dll

2013-02-12 09:07 . 2012-02-15 04:47 204800 ----a-w- c:\windows\system32\drivers\rdpwd.sys

2013-02-12 09:07 . 2012-02-15 04:46 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys

2013-02-12 09:05 . 2013-02-12 09:05 -------- d-----w- c:\users\Public\Symantec

2013-02-12 09:02 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll

2013-02-12 09:02 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe

2013-02-12 09:02 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll

2013-02-12 09:02 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll

2013-02-12 09:02 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll

2013-02-12 09:02 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll

2013-02-12 09:02 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll

2013-02-12 09:02 . 2012-06-02 20:19 186752 ----a-w- c:\windows\system32\wuwebv.dll

2013-02-12 09:02 . 2012-06-02 20:15 36864 ----a-w- c:\windows\system32\wuapp.exe

2013-02-12 09:02 . 2013-02-12 09:08 -------- d-----w- c:\users\Alex Kim




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2013-02-12 10:08 . 2011-03-08 09:57 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS

2013-02-12 09:03 . 2010-06-24 19:33 19696 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown




"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-12-10 336384]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2010-12-13 318520]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]


c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-11-18 1040952]



"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)


R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-07-09 123856]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

R3 76199889;76199889; [x]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2010-05-15 73856]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2010-05-15 28800]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207000.00D\SYMDS64.SYS [2011-01-27 450680]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207000.00D\SYMEFA64.SYS [2011-03-15 912504]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20100810.004\BHDrvx64.sys [2010-08-09 945200]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20130209.002\IDSvia64.sys [2013-02-09 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207000.00D\Ironx64.SYS [2011-01-27 171128]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207000.00D\SYMNETS.SYS [2011-04-21 386168]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-12-10 203776]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

S2 AMD Reservation Manager;AMD Reservation Manager;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-06-17 194496]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-11-04 92216]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe [2011-04-17 130008]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-12-11 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-02-12 138912]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2010-12-08 329832]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-09-03 349800]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-04-29 38528]



--- Other Services/Drivers In Memory ---


*NewlyCreated* - WS2IFSL


[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-02-12 12:06 1607120 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe


Contents of the 'Scheduled Tasks' folder


2013-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-12 12:05]


2013-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-12 12:05]


2013-02-12 c:\windows\Tasks\HPCeeScheduleForALEXKIM-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]



--------- X64 Entries -----------






2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll





2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll





2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll





2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll





2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll



"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-12-02 524800]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]


------- Supplementary Scan -------


uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer =


- - - - ORPHANS REMOVED - - - -




HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-{9FEFA8C2-80EB-4B7A-BDE0-E077D94C36C4} - c:\program files (x86)\InstallShield Installation Information\{9FEFA8C2-80EB-4B7A-BDE0-E077D94C36C4}\setup.exe





"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\\diMaster.dll\" /prefetch:1"


--------------------- LOCKED REGISTRY KEYS ---------------------



@Denied: (A 2) (Everyone)














@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"













@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1"












@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"










@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1"












@Denied: (A 2) (Everyone)










[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)


[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]


"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"



@Denied: (Full) (Everyone)


------------------------ Other Running Processes ------------------------


c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

c:\program files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe




Completion time: 2013-02-12 08:49:18 - machine was rebooted

ComboFix-quarantined-files.txt 2013-02-12 13:49


Pre-Run: 271,874,912,256 bytes free

Post-Run: 271,537,614,848 bytes free


- - End Of File - - 0EFF68A70A13BB8A76D31FA253FCD7AE

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Thanks for log, continue:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the Codebox below into it:


Save this as CFScript.txt, and as Type: All Files (*.*) in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


Run Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page http://www.eset.com/home/products/online-scanner/ to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    Click Start
  • When asked, allow the add/on to be installed
    Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

If threats were found

  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish

close program

copy and paste the report here


Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop.

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Thank you,


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What is the current status, any issues or concerns?

Adobe Reader is outdated...

Visit http://get.adobe.com/uk/reader/otherversions/ and download the latest version of Acrobat Reader

Step 1 - Select your Operating System.

Step 2 - Select your Langauge.

Step 3 - Select latest version.

Untick the option for McAfee security scanner if offered.

Download and install.

Having the latest updates ensures there are no security vulnerabilities in your system.


Go here www.adobe.com/shockwave/welcome/ and have Adobe Flashplayer checked. Accept new version if required.

There maybe an offer of Google Chrome, untick those options if offered...


Your Java javaicon.gif is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

Go to http://java.com/en/ and click on "Do I have Java"

It will check your current version and then offer to update to the latest version

Watch for and make sure you untick the box next to whatever free program they prompt you to install during the installation, unless you want it.

***Note: Check in Start > Control Panel > Uninstall a program. Make sure old versions of Java are removed.

Let me know if those updates complete...

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adobes still installing. should i delete past adobes as well?

Malwarebytes Anti-Malware (Trial)


Database version: v2013.02.12.05

Windows 7 x64 NTFS

Internet Explorer 8.0.7600.16385

Alex Kim :: ALEXKIM-HP [administrator]

Protection: Enabled

2/12/2013 2:01:37 PM

mbam-log-2013-02-12 (14-01-37).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 213859

Time elapsed: 3 minute(s), 32 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)


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When Adobe installs the latest version it usually removes the old version, wait until the update completes. Also do this:

Remove Combofix now that we're done with it

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

The above procedure will delete the following:

  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.


Remove ESET online scanner (Only If installed):

  • Click Start, type Uninstall a Program into the Search programs and files box, and then press ENTER.
  • Click to select ESET Online Scanner from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks. Uninstall ESETonline Scanner, only re-boot if prompted.


  • Download OTC by OldTimer from here http://oldtimer.geekstogo.com/OTC.exe or here http://www.itxassociates.com/OT-Tools/OTC.exe and save to your Desktop.
  • Double click OTC_Icon.jpg icon to start the program.
    If you are using Vista or Windows 7 accept UAC
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • This will remove tools we have used and itself.

Any tools/logs remaining on the Desktop can be deleted.

Let me know if those steps complete, also if any remaining issues or concerns.


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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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