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Need help making sure that my computer is clean

dianerupp

By dianerupp
in Resolved Malware Removal Logs

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dianerupp

dianerupp

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I have been having problems with malware on my computer and also had one of my credit card numbers nabbed. It was suggested that I run mbam and it found some problems (trojan.agnet.nix, rogue.livesecurityplatinum, pum.userWload) I removed all with mbam and then follwed the directions I found here under the tolic "I'm infected - What do I do now?" I would really like to know if the problems are fixed! Thank you so much for your help.

Here is the contecnt of dds.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.13.2

Run by Diane at 10:26:42 on 2013-02-11

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5880.3992 [GMT -5:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

C:\Program Files (x86)\APC\APC PowerChute Personal Edition\mainserv.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Soda PDF\ConversionService.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\APC\APC PowerChute Personal Edition\dataserv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

C:\Program Files (x86)\Upromise\dca-ua.exe

C:\Program Files (x86)\Upromise\UpromiseTray.exe

C:\Windows\System32\StikyNot.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

C:\Program Files (x86)\SelectRebates\SelectRebates.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\wbem\wmiprvse.exe

c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\sppsvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Windows\system32\taskeng.exe

C:\Windows\servicing\TrustedInstaller.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindows: Run = C:\Users\Diane\AppData\Roaming\WT082122\WT082122.com

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Soda PDF Helper: {5CFCAFF6-5BB0-4864-B626-021C99ED82E5} - C:\Program Files (x86)\Soda PDF\PDFIEHelper.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: DCA BHO: {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files (x86)\Upromise\dca-bho.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

BHO: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

BHO: Upromise TurboSaver: {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll

TB: Soda PDF Toolbar: {980EB9EC-6EB5-4258-BDDB-EFE25C5F99EF} - C:\Program Files (x86)\Soda PDF\PDFIEPlugin.dll

TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1

uRun: [upromise Update] C:\Program Files (x86)\Upromise\dca-ua.exe

uRun: [upromise Tray] C:\Program Files (x86)\Upromise\UpromiseTray.exe

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

mRun: [Display] C:\Program Files (x86)\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe

mRun: [selectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files (x86)\Amazon\Add to Wish List IE Extension\run.htm

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 172.16.0.1

TCP: Interfaces\{B88DF14F-6747-4A7A-8970-817D58FF2604} : DHCPNameServer = 172.16.0.1

TCP: Interfaces\{DEB3DFE0-F6CE-4F40-9D3F-2139FBB35FE6} : DHCPNameServer = 172.16.0.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 199.193.118.246 www.google-analytics.com.

Hosts: 199.193.118.246 ad-emea.doubleclick.net.

Hosts: 199.193.118.246 www.statcounter.com.

Hosts: 199.193.118.246 connect.facebook.net.

Hosts: 93.115.241.27 www.google-analytics.com.

.

Note: multiple HOSTS entries found. Please refer to Attach.txt

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]

R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2011-6-14 401920]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-5-17 202752]

R2 APC Data Service;APC Data Service;C:\Program Files (x86)\APC\APC PowerChute Personal Edition\dataserv.exe [2010-9-14 21880]

R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]

R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-9 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-9 682344]

R2 Soda PDF Service;Soda PDF Service;C:\Program Files (x86)\Soda PDF\ConversionService.exe [2011-4-28 889176]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2011-11-13 24176]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-5-17 852256]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-5-17 346144]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-5-17 39480]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]

S3 InventoriaService;Inventoria Stock Manager;C:\Program Files (x86)\NCH Software\Inventoria\inventoria.exe [2011-7-14 1363460]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 128456]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]

S3 Soda PDF Helper Service;Soda PDF Helper Service;C:\Program Files (x86)\Soda PDF\HelperService.exe [2011-4-28 813400]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-6 59392]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-5-16 1255736]

.

=============== Created Last 30 ================

.

2013-02-11 14:07:37 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C5FEB4FD-E14D-4FBB-A1DC-B618B3948023}\mpengine.dll

2013-02-10 13:27:35 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-02-09 15:11:30 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-09 15:11:14 -------- d-----w- C:\Users\Diane\AppData\Local\Programs

2013-02-07 15:32:27 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-22 18:45:03 -------- d-sh--w- C:\Users\Diane\AppData\Roaming\WT082122

.

==================== Find3M ====================

.

2013-02-09 15:56:13 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-02-09 15:56:12 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-02-07 15:32:10 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-02-07 15:32:10 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-01-30 10:53:22 273840 ------w- C:\Windows\System32\MpSigStub.exe

2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll

2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll

2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll

2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs

2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs

2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs

2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs

2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs

2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs

2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs

2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs

2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs

2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs

2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs

2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs

2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs

2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs

2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe

2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll

2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll

2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

.

============= FINISH: 10:27:50.03 ===============

And attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/16/2011 9:45:20 AM

System Uptime: 2/11/2013 10:19:29 AM (0 hours ago)

.

Motherboard: FOXCONN | | 2A92

Processor: AMD Athlon II X4 635 Processor | CPU 1 | 783/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 920 GiB total, 774.942 GiB free.

D: is FIXED (NTFS) - 11 GiB total, 1.401 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

J: is Removable

L: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP393: 1/21/2013 3:57:28 PM - Windows Update

RP394: 1/25/2013 3:57:30 PM - Windows Update

RP395: 1/29/2013 3:49:49 PM - Windows Update

RP396: 2/2/2013 3:18:33 PM - Windows Update

RP397: 2/5/2013 6:35:22 PM - Windows Update

RP398: 2/7/2013 9:32:27 AM - Removed Java 7 Update 6

RP399: 2/7/2013 9:37:26 AM - Removed Java 6 Update 25

RP400: 2/7/2013 10:07:22 AM - Removed WeatherBug

RP401: 2/7/2013 10:31:57 AM - Installed Java 7 Update 13

RP402: 2/9/2013 5:57:49 AM - Windows Update

.

==== Hosts File Hijack ======================

.

Hosts: 199.193.118.246 www.google-analytics.com.

Hosts: 199.193.118.246 ad-emea.doubleclick.net.

Hosts: 199.193.118.246 www.statcounter.com.

Hosts: 199.193.118.246 connect.facebook.net.

Hosts: 93.115.241.27 www.google-analytics.com.

Hosts: 93.115.241.27 ad-emea.doubleclick.net.

Hosts: 93.115.241.27 www.statcounter.com.

Hosts: 93.115.241.27 connect.facebook.net.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.5)

Adobe Shockwave Player 11.5

Amazon Add to Wish List IE Extension 1.1

Amazon Games & Software Downloader

AMD USB Filter Driver

APC PowerChute Personal Edition 3.0

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

AudibleManager

Bejeweled 2 Deluxe

Bejeweled 3

Best Recipes Ever Vol.21,Num.9

Big Fish Games: Game Manager

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Bonjour

BookCAT

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Central Methodist University

Chuzzle Deluxe

CinemaNow Media Manager

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

CyberLink DVD Suite Deluxe

D3DX10

Diner Dash 2 Restaurant Rescue

Dora's Carnival Adventure

DVD Menu Pack for HP MediaSmart Video

e-Sword

Escape Rosecliff Island

Faerie Solitaire

FATE

GIMP 2.6.11

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Hardware Diagnostic Tools

Hewlett-Packard ACLM.NET v1.2.1.1

HP Advisor

HP Customer Experience Enhancements

HP Game Console

HP Games

HP MediaSmart CinemaNow 2.0

HP MediaSmart DVD

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart/TouchSmart Netflix

HP Odometer

HP Setup

HP Support Assistant

HP Support Information

HP Update

Hulu Desktop

Inspiration 9

Inspiration 9 PDF Driver (novaPDF 7.0 printer)

Internet Explorer (Enable DEP)

Inventoria Stock Manager

iTunes

Java 7 Update 13

Java Auto Updater

Jewel Quest 3

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

LightScribe System Software

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Runtime (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office Home and Student 60 day trial

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Ultimate 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft WSE 3.0 Runtime

Moneydance 2010

Movie Theme Pack for HP MediaSmart Video

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The New York Fortune

OneClickdigital Media Manager

OpenAL

OverDrive Media Console

Penguins!

PhotoNow!

PictureMover

Pippa Funnell Ranch Rescue

Planet Horse

Plants vs. Zombies

PlayReady PC Runtime amd64

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

QuickTime

Ralink RT2860 Wireless LAN Card

Realtek High Definition Audio Driver

Recovery Manager

Riding Academy 2

Roxio CinemaNow 2.0

ScienceMatrix Demo v1.05 Demo Version 1.05

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

ShopAtHome.com Toolbar

Soda PDF

TELL ME MORE

TextTwist 2

The Digital Field Trip To The Rainforest

The Digital Frog Demo

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Upromise TurboSaver (remove only)

Virtual Families

Virtual Villagers - The Secret City

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

2/7/2013 9:57:23 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/7/2013 9:57:23 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

2/7/2013 9:57:21 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

.

==== End Of File ===========================

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

http://tigzy.geeksto...ueKillerX64.exe <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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dianerupp

dianerupp

Posted
  • Author
Posted

MrCharlie:

Here is the report from roguekiller -- thank you for your help!

RogueKiller V8.5.0 [Feb 9 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Diane [Admin rights]

Mode : Scan -- Date : 02/11/2013 16:46:47

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 17 ¤¤¤

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowControlPanel (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

199.193.118.246 www.google-analytics.com.

199.193.118.246 ad-emea.doubleclick.net.

199.193.118.246 www.statcounter.com.

199.193.118.246 connect.facebook.net.

93.115.241.27 www.google-analytics.com.

93.115.241.27 ad-emea.doubleclick.net.

93.115.241.27 www.statcounter.com.

93.115.241.27 connect.facebook.net.

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10EADS-65M2B1 SCSI Disk Device +++++

--- User ---

[MBR] 4190ae34affd5af8e1adc43d52bd4961

[bSP] c2b5fc45f82c2066f8839a4c6ce079f9 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 941819 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1929052160 | Size: 11753 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1]_S_02112013_02d1646.txt >>

RKreport[1]_S_02112013_02d1646.txt

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MrCharlie

MrCharlie

Posted
Posted

Download and run Fixit to reset your host file:

http://support.microsoft.com/kb/972034

---------------------------

Please uninstall these form your add/remove programs:

Upromise TurboSaver (remove only)

SelectRebates

ShopAtHome.com Toolbar

--------------------------------------------------

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

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dianerupp

dianerupp

Posted
  • Author
Posted

MrC:

Thank you for your help! I ran Fixit. removed the files that were listed and ran MBAR. There were no threats found. I am attaching the 2 files. I still the issue when I use internet explorer there is a popup in the lower lefthand corner that varies -- the one that popped up just now was a pc speed test. Is this not a sign of a problem?

mbar-log-2013-02-12 (13-58-42).txt

system-log.txt

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MrCharlie

MrCharlie

Posted
Posted

The process is not instantaneous, it may take many scans and some time to resolve your problems, so please be patient.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

4. If ComboFix wants to update.....please allow it to.

File::

c:\windows\system32\drivers\jfxgqncx.sys

Driver::

jfxgqncx

ClearJavaCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Looks Good...How's the computer running??

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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MrCharlie

MrCharlie

Posted
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I do have icons on my desktop and programs in my start menu that haven't been there for awhile is that normal?

Do you recognize them???

-----------------------------------------------

Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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dianerupp

dianerupp

Posted
  • Author
Posted

MrCharlie

The extra icons and programs in my start menu -- i do recognize them. I remembered that I had a virus awhile ago that hid my files and icons. I had Microsoft Security Essentials remove it and then I unhid the files etc that I used frequently. Could these be recovered from that?

attached is the log from adwcleaner.

Here are the results from the security check:

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 7 Update 13

Java version out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 24.0.1312.56

Google Chrome 24.0.1312.57

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

AdwCleanerS2.txt

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MrCharlie

MrCharlie

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The extra icons and programs in my start menu -- i do recognize them. I remembered that I had a virus awhile ago that hid my files and icons. I had Microsoft Security Essentials remove it and then I unhid the files etc that I used frequently. Could these be recovered from that?

Yes

-------------------------

This is the current version of Java so please just ignore this:

Java 7 Update 13

Java version out of Date!

Please check for an update if available:

Adobe Reader 10.1.5 Adobe Reader out of Date!

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Maurice Naggar

Maurice Naggar

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Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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