avon4u Posted February 9, 2013 ID:645118 Share Posted February 9, 2013 Why does GOOGLE CHROME - unresposive? How do I solve this problem. Also, plugg ins are always unresponsive too!Windows Xp Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 9, 2013 Root Admin ID:645122 Share Posted February 9, 2013 Please run the following scanner and send back the logs.Download DDS from one of the locations below and save to your Desktopdds.scrdds.comTemporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware ProgramsOnce downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administratorClick the Run button if prompted with an Open File - Security Warning dialog box.A black DOS console should open and run for a moment. When done, DDS will open two (2) logs:DDS.txtAttach.txtSave both reports to your desktopPlease include the following logs in your next reply: DDS.txt and Attach.txtYou can ignore the note about zipping the Attach.txt file in most cases. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 9, 2013 ID:645123 Share Posted February 9, 2013 Is Chrome the only one giving you this "unresponsive" issue?While in Chrome, Press & hold SHIFT+CTRL+Del keys to get menu for clearing browing data:Check Empty the cacheDelete cookies and other site and plug-in dataand press Clear browsing data buttonStill in Chrome, press ALT+F then SettingsClick Extensions on the left.Closely review the browser extensions that are listed. Disable any that you are not familiar with or that you do not trust. Link to post Share on other sites More sharing options...
RJGoodhouse Posted February 9, 2013 ID:645164 Share Posted February 9, 2013 The How To Geek just published an article on How To Trouble Shoot Google Chome and 2 Other Browser and I found it very helpful. I hope it finds some help for you. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 9, 2013 ID:645344 Share Posted February 9, 2013 (edited) <kibbitz>@Avon4uIf you are still having issues, do do what Ron outlined and post your logs.I want to add the following, if Chrome is still "freezing" in standard mode:You can force Chrome to start in reduced mode, called Incognito mode, by putting a parameter at startup.First, close any prior instances of Chrome via Task Manager.Then press Windows-key+R for the RUN option and then put a command line similar to this {adjusting for -your- Login account}C:\Users\<your-login>\AppData\Local\Google\Chrome\Application\chrome.exe -incognitoThis is valid for Vista, Win 7, Win 8. {Win XP will be slightly different}.You'll need to verify this for Windows XP and make appropriate modification. It "should be" like thisC:\Documents and Settings\<your-login>\Local Settings\Application Data\Google\Chrome\Application\chrome.exe -incognitoStarting Chrome in Incognito mode may work for you, and allow you to make "changes" or tweaks in it.Note also, Incognito mode is also an option in the Chrome menu {as long as it can start}. Edited February 9, 2013 by Maurice Naggar Link to post Share on other sites More sharing options...
avon4u Posted February 9, 2013 Author ID:645412 Share Posted February 9, 2013 Please run the following scanner and send back the logs.Download DDS from one of the locations below and save to your Desktopdds.scrdds.comTemporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware ProgramsOnce downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administratorClick the Run button if prompted with an Open File - Security Warning dialog box.A black DOS console should open and run for a moment. When done, DDS will open two (2) logs:DDS.txtAttach.txtSave both reports to your desktopPlease include the following logs in your next reply: DDS.txt and Attach.txtYou can ignore the note about zipping the Attach.txt file in most cases..UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows XP Home EditionBoot Device: \Device\HarddiskVolume2Install Date: 5/23/2003 7:33:21 PMSystem Uptime: 2/9/2013 10:52:12 AM (1 hours ago).Motherboard: MICRO-STAR INTERNATIONAL CO., LTD | | MS-6577Processor: Intel® Pentium® 4 CPU 2.66GHz | Socket 478 | 2666/133mhz.==== Disk Partitions =========================.A: is RemovableC: is FIXED (NTFS) - 107 GiB total, 72.379 GiB free.D: is FIXED (FAT32) - 5 GiB total, 0.92 GiB free.E: is CDROM ()F: is CDROM (CDFS)G: is RemovableH: is Removable.==== Disabled Device Manager Items =============.==== System Restore Points ===================.RP318: 12/12/2012 7:25:51 PM - Installed AVG 2013RP319: 12/12/2012 7:27:09 PM - Installed AVG 2013RP320: 12/13/2012 11:55:10 AM - Software Distribution Service 3.0RP321: 12/14/2012 12:42:22 PM - System CheckpointRP322: 12/14/2012 10:32:08 PM - Installed HP Photo and Imaging 2.0 - ScannersRP323: 12/14/2012 10:53:39 PM - Removed HP Memories DiscRP324: 12/14/2012 10:54:38 PM - Installed HP Memories DiscRP325: 12/15/2012 11:17:20 PM - System CheckpointRP326: 12/16/2012 10:23:54 AM - Software Distribution Service 3.0RP327: 12/17/2012 10:38:27 AM - System CheckpointRP328: 12/18/2012 1:32:25 PM - System CheckpointRP329: 12/19/2012 2:12:21 PM - System CheckpointRP330: 12/20/2012 2:35:48 AM - Software Distribution Service 3.0RP331: 12/21/2012 2:02:19 AM - Software Distribution Service 3.0RP332: 12/22/2012 10:00:22 AM - System CheckpointRP333: 12/23/2012 10:45:47 AM - System CheckpointRP334: 12/24/2012 11:20:23 AM - System CheckpointRP335: 12/25/2012 12:23:56 PM - System CheckpointRP336: 12/26/2012 2:10:55 PM - System CheckpointRP337: 12/27/2012 2:25:53 PM - System CheckpointRP338: 12/28/2012 9:00:21 PM - System CheckpointRP339: 12/30/2012 12:31:36 AM - System CheckpointRP340: 12/31/2012 2:04:34 PM - System CheckpointRP341: 1/1/2013 4:01:26 PM - System CheckpointRP342: 1/2/2013 4:05:02 PM - System CheckpointRP343: 1/3/2013 4:33:22 PM - System CheckpointRP344: 1/4/2013 10:57:20 AM - Software Distribution Service 3.0RP345: 1/5/2013 1:35:16 PM - System CheckpointRP346: 1/6/2013 4:26:47 PM - System CheckpointRP347: 1/7/2013 4:32:07 PM - System CheckpointRP348: 1/8/2013 5:09:38 PM - System CheckpointRP349: 1/9/2013 1:57:47 AM - Software Distribution Service 3.0RP350: 1/10/2013 2:31:25 PM - System CheckpointRP351: 1/11/2013 2:44:48 PM - System CheckpointRP352: 1/12/2013 3:51:18 PM - System CheckpointRP353: 1/13/2013 3:53:21 PM - System CheckpointRP354: 1/14/2013 9:37:30 PM - System CheckpointRP355: 1/15/2013 12:45:36 AM - Software Distribution Service 3.0RP356: 1/16/2013 12:47:53 AM - System CheckpointRP357: 1/16/2013 12:02:56 PM - Removed Java 6 Update 20RP358: 1/16/2013 12:06:38 PM - Installed Java 6 Update 38RP359: 1/16/2013 12:09:09 PM - Installed Java Runtime EnvironmentRP360: 1/17/2013 12:02:16 PM - Removed Ask Toolbar.RP361: 1/18/2013 1:13:07 PM - System CheckpointRP362: 1/19/2013 3:03:45 PM - System CheckpointRP363: 1/20/2013 4:27:26 PM - System CheckpointRP364: 1/21/2013 5:50:13 PM - System CheckpointRP365: 1/23/2013 5:21:47 PM - System CheckpointRP366: 1/24/2013 6:45:06 PM - System CheckpointRP367: 1/25/2013 10:25:00 PM - System CheckpointRP368: 1/26/2013 10:36:51 PM - System CheckpointRP369: 1/28/2013 6:21:55 PM - System CheckpointRP370: 1/29/2013 6:47:35 PM - System CheckpointRP371: 1/30/2013 7:19:21 PM - System CheckpointRP372: 1/31/2013 8:40:09 PM - System CheckpointRP373: 2/1/2013 9:23:18 PM - System CheckpointRP374: 2/3/2013 12:45:30 AM - System CheckpointRP375: 2/4/2013 3:49:07 PM - System CheckpointRP376: 2/5/2013 4:48:19 PM - System CheckpointRP377: 2/6/2013 5:12:22 PM - System CheckpointRP378: 2/7/2013 6:16:49 PM - System CheckpointRP379: 2/8/2013 6:26:47 PM - System Checkpoint.==== Installed Programs ======================.Ad-Aware SE PersonalAdobe Flash Player 11 ActiveXAdobe Flash Player 11 PluginAdobe Reader XI (11.0.01)AiO_Scan_CDAAiOSoftwareNPIAmazing Windows XP Screen Saver 1.2Anark Client 1.0Apple QuickTime InstallerArcSoft Software SuiteATI - Software Uninstall UtilityATI Catalyst Control CenterATI Display DriverAVG 2013AVG Security ToolbarBUFFALO TurboUSB for FLASH/HDDBufferChmCCleanerCD Label Design SoftwareCP_CalendarTemplates1cp_OnlineProjectsConfigCP_Package_Basic1CP_Panorama1Configcp_PosterPrintConfigCritical Update for Windows Media Player 11 (KB959772)CueTourCustomerResearchQFolderDestinationsDetto IntelliMover DemoDeviceManagementQFolderDocProcDocProcQFolderDocumentViewerDocumentViewerQFolderEarthLink MDACeasy Internet sign-upEnhanced Multimedia Keyboard SolutionESET Online ScannerESET Online Scanner v3eSupportQFolderFax_CDAFullDPAppQFolderGo PDF ReaderGoogle ChromeGoogle EarthGoogle Update HelperGoogle UpdaterHighMAT Extension to Microsoft Windows XP CD Writing WizardHijackThis 2.0.2Holiday Snowflakes Screen Saver 1.2Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)Hotfix for Windows Media Format 11 SDK (KB929399)Hotfix for Windows Media Player 11 (KB939683)Hotfix for Windows XP (KB2158563)Hotfix for Windows XP (KB2443685)Hotfix for Windows XP (KB2570791)Hotfix for Windows XP (KB2633952)Hotfix for Windows XP (KB2779562)Hotfix for Windows XP (KB952287)Hotfix for Windows XP (KB954550-v5)Hotfix for Windows XP (KB961118)Hotfix for Windows XP (KB970653-v3)Hotfix for Windows XP (KB976098-v2)Hotfix for Windows XP (KB979306)Hotfix for Windows XP (KB981793)hp centerHP Customer Participation Program 7.0HP Digital Imaging Album Printing 1.0HP Document Viewer 7.0HP Imaging Device Functions 7.0HP Instant SupportHP Memories DiscHP Photo and Imaging 1.1 - Photosmart CamerasHP Photo and Imaging 1.2 - Scanjet 4570c SeriesHP Photo and Imaging 2.0 - ScannersHP Photosmart EssentialHP Photosmart Premier Software 6.5HP Photosmart, Officejet and Deskjet 7.0.AHP Product AssistantHP Solution Center 7.0hp toolkitHP UpdateHPPhotoSmartExpressHPProductAssistantIHA_MessageCenterInactive HP Printer Drivers (Remove only)Indeo® SoftwareInstantShareDevicesInstantShareDevicesMFCIntel® 82845G Graphics Driver SoftwareInterVideo WinDVD 4iTunesJava Auto UpdaterJava DB 10.5.3.0Java 6 Update 38Java SE Development Kit 6 Update 20KODAK Picture CDKorean Fonts Support For Adobe Reader 9LEGO RacersLernout & Hauspie TruVoice American English TTS EngineMacromedia Flash Media Server 2Malwarebytes Anti-Malware version 1.70.0.1100MarketBrowserMarketResearchMedic Patch 6.0.0.8Microsoft .NET Framework (English)Microsoft .NET Framework (English) v1.0.3705Microsoft .NET Framework 1.0 Hotfix (KB928367)Microsoft .NET Framework 1.1Microsoft .NET Framework 1.1 Security Update (KB2698023)Microsoft .NET Framework 1.1 Security Update (KB2742597)Microsoft .NET Framework 1.1 Security Update (KB979906)Microsoft .NET Framework 2.0 Service Pack 2Microsoft .NET Framework 3.0 Service Pack 2Microsoft .NET Framework 3.5 SP1Microsoft Compression Client Pack 1.0 for Windows XPMicrosoft Data Access Components KB870669Microsoft Internationalized Domain Names Mitigation APIsMicrosoft National Language Support Downlevel APIsMicrosoft Office 2000 ProfessionalMicrosoft SilverlightMicrosoft User-Mode Driver Framework Feature Pack 1.0Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Microsoft Web Publishing Wizard 1.52Mozilla Firefox 8.0 (x86 en-US)MSN Gaming ZoneMSXML 4.0 SP2 (KB927978)MSXML 4.0 SP2 (KB936181)MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)MyDVDNewCopy_CDANVIDIA Windows 2000/XP Display DriversOCR Software by I.R.I.S 7.0PanoStandAlonePC-Doctor for WindowsPhotoGalleryPrintMaster 7.00ProductContextNPIPS2Python 2.2 combined Win32 extensionsPython 2.2.1QFolderQuicken 2003 New User EditionQuickTimeRandMapReadmeRealDownloaderRealNetworks - Microsoft Visual C++ 2008 RuntimeRealNetworks - Microsoft Visual C++ 2010 RuntimeRealPlayerRealUpgrade 1.1RecordNowRoad Runner Medic 6.1RoadRunnerS3DisplayS3Gamma2S3Info2S3OverlayScanScannerCopySecurity Update for CAPICOM (KB931906)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)Security Update for Microsoft Windows (KB2564958)Security Update for Step By Step Interactive Training (KB898458)Security Update for Step By Step Interactive Training (KB923723)Security Update for Windows Internet Explorer 7 (KB938127)Security Update for Windows Internet Explorer 7 (KB950759)Security Update for Windows Internet Explorer 7 (KB953838)Security Update for Windows Internet Explorer 7 (KB956390)Security Update for Windows Internet Explorer 7 (KB958215)Security Update for Windows Internet Explorer 7 (KB960714)Security Update for Windows Internet Explorer 7 (KB961260)Security Update for Windows Internet Explorer 7 (KB963027)Security Update for Windows Internet Explorer 8 (KB2183461)Security Update for Windows Internet Explorer 8 (KB2360131)Security Update for Windows Internet Explorer 8 (KB2416400)Security Update for Windows Internet Explorer 8 (KB2482017)Security Update for Windows Internet Explorer 8 (KB2497640)Security Update for Windows Internet Explorer 8 (KB2510531)Security Update for Windows Internet Explorer 8 (KB2530548)Security Update for Windows Internet Explorer 8 (KB2544521)Security Update for Windows Internet Explorer 8 (KB2559049)Security Update for Windows Internet Explorer 8 (KB2586448)Security Update for Windows Internet Explorer 8 (KB2618444)Security Update for Windows Internet Explorer 8 (KB2647516)Security Update for Windows Internet Explorer 8 (KB2761465)Security Update for Windows Internet Explorer 8 (KB2799329)Security Update for Windows Internet Explorer 8 (KB969897)Security Update for Windows Internet Explorer 8 (KB971961)Security Update for Windows Internet Explorer 8 (KB972260)Security Update for Windows Internet Explorer 8 (KB974455)Security Update for Windows Internet Explorer 8 (KB976325)Security Update for Windows Internet Explorer 8 (KB978207)Security Update for Windows Internet Explorer 8 (KB981332)Security Update for Windows Internet Explorer 8 (KB982381)Security Update for Windows Media Player (KB2378111)Security Update for Windows Media Player (KB911564)Security Update for Windows Media Player (KB952069)Security Update for Windows Media Player (KB954155)Security Update for Windows Media Player (KB968816)Security Update for Windows Media Player (KB973540)Security Update for Windows Media Player (KB975558)Security Update for Windows Media Player (KB978695)Security Update for Windows Media Player 11 (KB936782)Security Update for Windows Media Player 11 (KB954154)Security Update for Windows Media Player 6.4 (KB925398)Security Update for Windows Media Player 9 (KB911565)Security Update for Windows XP (KB2079403)Security Update for Windows XP (KB2115168)Security Update for Windows XP (KB2121546)Security Update for Windows XP (KB2160329)Security Update for Windows XP (KB2229593)Security Update for Windows XP (KB2259922)Security Update for Windows XP (KB2279986)Security Update for Windows XP (KB2286198)Security Update for Windows XP (KB2296011)Security Update for Windows XP (KB2296199)Security Update for Windows XP (KB2347290)Security Update for Windows XP (KB2360937)Security Update for Windows XP (KB2387149)Security Update for Windows XP (KB2393802)Security Update for Windows XP (KB2412687)Security Update for Windows XP (KB2419632)Security Update for Windows XP (KB2423089)Security Update for Windows XP (KB2436673)Security Update for Windows XP (KB2440591)Security Update for Windows XP (KB2443105)Security Update for Windows XP (KB2476490)Security Update for Windows XP (KB2476687)Security Update for Windows XP (KB2478960)Security Update for Windows XP (KB2478971)Security Update for Windows XP (KB2479628)Security Update for Windows XP (KB2479943)Security Update for Windows XP (KB2481109)Security Update for Windows XP (KB2483185)Security Update for Windows XP (KB2485376)Security Update for Windows XP (KB2485663)Security Update for Windows XP (KB2491683)Security Update for Windows XP (KB2503658)Security Update for Windows XP (KB2503665)Security Update for Windows XP (KB2506212)Security Update for Windows XP (KB2506223)Security Update for Windows XP (KB2507618)Security Update for Windows XP (KB2507938)Security Update for Windows XP (KB2508272)Security Update for Windows XP (KB2508429)Security Update for Windows XP (KB2509553)Security Update for Windows XP (KB2511455)Security Update for Windows XP (KB2524375)Security Update for Windows XP (KB2535512)Security Update for Windows XP (KB2536276-v2)Security Update for Windows XP (KB2536276)Security Update for Windows XP (KB2544893-v2)Security Update for Windows XP (KB2544893)Security Update for Windows XP (KB2555917)Security Update for Windows XP (KB2562937)Security Update for Windows XP (KB2566454)Security Update for Windows XP (KB2567053)Security Update for Windows XP (KB2567680)Security Update for Windows XP (KB2570222)Security Update for Windows XP (KB2570947)Security Update for Windows XP (KB2584146)Security Update for Windows XP (KB2585542)Security Update for Windows XP (KB2592799)Security Update for Windows XP (KB2598479)Security Update for Windows XP (KB2603381)Security Update for Windows XP (KB2618451)Security Update for Windows XP (KB2619339)Security Update for Windows XP (KB2620712)Security Update for Windows XP (KB2621440)Security Update for Windows XP (KB2624667)Security Update for Windows XP (KB2631813)Security Update for Windows XP (KB2633171)Security Update for Windows XP (KB2639417)Security Update for Windows XP (KB2641653)Security Update for Windows XP (KB2646524)Security Update for Windows XP (KB2647518)Security Update for Windows XP (KB2653956)Security Update for Windows XP (KB2655992)Security Update for Windows XP (KB2659262)Security Update for Windows XP (KB2676562)Security Update for Windows XP (KB2686509)Security Update for Windows XP (KB2691442)Security Update for Windows XP (KB2698365)Security Update for Windows XP (KB2705219-v2)Security Update for Windows XP (KB2712808)Security Update for Windows XP (KB2719985)Security Update for Windows XP (KB2723135-v2)Security Update for Windows XP (KB2724197)Security Update for Windows XP (KB2727528)Security Update for Windows XP (KB2753842-v2)Security Update for Windows XP (KB2753842)Security Update for Windows XP (KB2757638)Security Update for Windows XP (KB2758857)Security Update for Windows XP (KB2770660)Security Update for Windows XP (KB2779030)Security Update for Windows XP (KB923561)Security Update for Windows XP (KB938464-v2)Security Update for Windows XP (KB938464)Security Update for Windows XP (KB941569)Security Update for Windows XP (KB946648)Security Update for Windows XP (KB950759)Security Update for Windows XP (KB950760)Security Update for Windows XP (KB950762)Security Update for Windows XP (KB950974)Security Update for Windows XP (KB951066)Security Update for Windows XP (KB951376-v2)Security Update for Windows XP (KB951376)Security Update for Windows XP (KB951698)Security Update for Windows XP (KB951748)Security Update for Windows XP (KB952004)Security Update for Windows XP (KB952954)Security Update for Windows XP (KB953839)Security Update for Windows XP (KB954211)Security Update for Windows XP (KB954459)Security Update for Windows XP (KB954600)Security Update for Windows XP (KB955069)Security Update for Windows XP (KB956391)Security Update for Windows XP (KB956572)Security Update for Windows XP (KB956744)Security Update for Windows XP (KB956802)Security Update for Windows XP (KB956803)Security Update for Windows XP (KB956841)Security Update for Windows XP (KB956844)Security Update for Windows XP (KB957095)Security Update for Windows XP (KB957097)Security Update for Windows XP (KB958644)Security Update for Windows XP (KB958687)Security Update for Windows XP (KB958690)Security Update for Windows XP (KB958869)Security Update for Windows XP (KB959426)Security Update for Windows XP (KB960225)Security Update for Windows XP (KB960715)Security Update for Windows XP (KB960803)Security Update for Windows XP (KB960859)Security Update for Windows XP (KB961371)Security Update for Windows XP (KB961373)Security Update for Windows XP (KB961501)Security Update for Windows XP (KB968537)Security Update for Windows XP (KB969059)Security Update for Windows XP (KB969898)Security Update for Windows XP (KB969947)Security Update for Windows XP (KB970238)Security Update for Windows XP (KB970430)Security Update for Windows XP (KB971468)Security Update for Windows XP (KB971486)Security Update for Windows XP (KB971557)Security Update for Windows XP (KB971633)Security Update for Windows XP (KB971657)Security Update for Windows XP (KB972270)Security Update for Windows XP (KB973346)Security Update for Windows XP (KB973354)Security Update for Windows XP (KB973507)Security Update for Windows XP (KB973525)Security Update for Windows XP (KB973869)Security Update for Windows XP (KB973904)Security Update for Windows XP (KB974112)Security Update for Windows XP (KB974318)Security Update for Windows XP (KB974392)Security Update for Windows XP (KB974571)Security Update for Windows XP (KB975025)Security Update for Windows XP (KB975467)Security Update for Windows XP (KB975560)Security Update for Windows XP (KB975561)Security Update for Windows XP (KB975562)Security Update for Windows XP (KB975713)Security Update for Windows XP (KB977165)Security Update for Windows XP (KB977816)Security Update for Windows XP (KB977914)Security Update for Windows XP (KB978037)Security Update for Windows XP (KB978251)Security Update for Windows XP (KB978262)Security Update for Windows XP (KB978338)Security Update for Windows XP (KB978542)Security Update for Windows XP (KB978601)Security Update for Windows XP (KB978706)Security Update for Windows XP (KB979309)Security Update for Windows XP (KB979482)Security Update for Windows XP (KB979559)Security Update for Windows XP (KB979683)Security Update for Windows XP (KB979687)Security Update for Windows XP (KB980195)Security Update for Windows XP (KB980218)Security Update for Windows XP (KB980232)Security Update for Windows XP (KB980436)Security Update for Windows XP (KB981322)Security Update for Windows XP (KB981852)Security Update for Windows XP (KB981957)Security Update for Windows XP (KB981997)Security Update for Windows XP (KB982132)Security Update for Windows XP (KB982214)Security Update for Windows XP (KB982665)Security Update for Windows XP (KB982802)Serif DrawPlus 3.0ShareInsShowBizSimple Backup for My PicturesSimple Installer - Multilanguage VersionSkinsHP1SlideShowSolutionCenterSonic Update ManagerSonic_PrimoSDKSpybot - Search & DestroySpybot - Search & Destroy 1.3SpywareBlaster 4.3StartNow ToolbarStatusToolboxTrayAppUnloadUpdate for Microsoft .NET Framework 3.5 SP1 (KB963707)Update for Windows Internet Explorer 8 (KB971180)Update for Windows Internet Explorer 8 (KB976662)Update for Windows Internet Explorer 8 (KB976749)Update for Windows Internet Explorer 8 (KB980182)Update for Windows XP (KB2141007)Update for Windows XP (KB2345886)Update for Windows XP (KB2467659)Update for Windows XP (KB2541763)Update for Windows XP (KB2607712)Update for Windows XP (KB2616676-v2)Update for Windows XP (KB2641690)Update for Windows XP (KB2661254-v2)Update for Windows XP (KB2736233)Update for Windows XP (KB2749655)Update for Windows XP (KB951072-v2)Update for Windows XP (KB951978)Update for Windows XP (KB955759)Update for Windows XP (KB955839)Update for Windows XP (KB967715)Update for Windows XP (KB968389)Update for Windows XP (KB971029)Update for Windows XP (KB971737)Update for Windows XP (KB973687)Update for Windows XP (KB973815)Verizon Download ManagerVerizon Help and Support ToolVirtual Earth 3D (Beta)Vz In Home AgentWebFldrs XPWebRegWinamp3 (remove only)Windows Easy Transfer for Windows 7Windows Genuine Advantage Notifications (KB905474)Windows Genuine Advantage v1.3.0254.0Windows Internet Explorer 7Windows Internet Explorer 8Windows Media Format 11 runtimeWindows Media Player 11Windows Media Player Firefox PluginWindows XP Service Pack 3Windows XP Winter Fun Pack ScreensaversWordPerfect Productivity Pack.==== Event Viewer Messages From Past Week ========.2/9/2013 11:04:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.2/9/2013 11:04:40 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.2/9/2013 11:00:02 AM, error: Service Control Manager [7034] - The Updater Service for StartNow Toolbar service terminated unexpectedly. It has done this 1 time(s).2/9/2013 10:57:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.2/9/2013 10:57:01 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.2/9/2013 10:56:03 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.2/9/2013 10:56:03 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified..==== End Of File ===========================DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_38Run by Owner at 11:31:47 on 2013-02-09.============== Running Processes ================.C:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\HP\KBD\KBD.EXEC:\windows\system\hpsysdrv.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Verizon\McciTrayApp.exeC:\Program Files\VERIZONDM\bin\sprtcmd.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\Program Files\AVG\AVG2013\avgui.exeC:\Program Files\AVG Secure Search\vprot.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exeC:\program files\real\realone player\update\realsched.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\America Online 7.0\aoltray.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exec:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exeC:\Program Files\Google\Update\1.3.21.135\GoogleCrashHandler.exeC:\Program Files\AVG\AVG2013\avgwdsvc.exeC:\Program Files\Macromedia\Flash Media Server 2\FMSMaster.exeC:\Program Files\Macromedia\Flash Media Server 2\FMSAdmin.exeC:\Program Files\Macromedia\Flash Media Server 2\FMSEdge.exeC:\Program Files\Macromedia\Flash Media Server 2\FMSCore.exeC:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Common Files\Motive\McciCMService.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exeC:\Program Files\twc\medicsp2\bin\sprtsvc.exec:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqSTE08.exeC:\Program Files\VERIZONDM\bin\sprtsvc.exeC:\Program Files\VERIZONDM\bin\tgsrvc.exeC:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.0.1\ToolbarUpdater.exeC:\WINDOWS\wanmpsvc.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\Program Files\Common Files\Java\Java Update\jucheck.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\RealNetworks\RealDownloader\recordingmanager.exeC:\WINDOWS\system32\wscntfy.exec:\program files\real\realone player\RealPlay.exeC:\WINDOWS\system32\wbem\wmiprvse.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\System32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\System32\svchost.exe -k LocalServiceC:\WINDOWS\System32\svchost.exe -k imgsvc.============== Pseudo HJT Report ===============.uStart Page = hxxp://blekko.com/ws/?source=3971d482&tbp=homepage&u=6caad01b0000000000000010dca2de13mSearch Bar = hxxp://srch-us7.hpwis.com/BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dllBHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dllBHO: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - c:\program files\startnow toolbar\Toolbar32.dllBHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dllBHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dllBHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllTB: hp toolkit: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\hp\explorebar\HPTOOLKT.DLLTB: hp toolkit: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\hp\explorebar\HPTOOLKT.DLLTB: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - c:\program files\startnow toolbar\Toolbar32.dllEB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>EB: hp toolkit: {8F4902B6-6C04-4ADE-8052-AA58578A21BD} - c:\windows\system32\shdocvw.dlluRun: [ctfmon.exe] c:\windows\system32\ctfmon.exeuRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /backgroundmRun: [HotKeysCmds] c:\windows\system32\hkcmd.exemRun: [Recguard] c:\windows\sminst\RECGUARD.EXEmRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartupmRun: [nwiz] nwiz.exe /installmRun: [KBD] c:\hp\kbd\KBD.EXEmRun: [updateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /rmRun: [hpsysdrv] c:\windows\system\hpsysdrv.exemRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottimemRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"mRun: [VERIZONDM] "c:\program files\verizondm\bin\sprtcmd.exe" /P VERIZONDMmRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -DelaymRun: [startNowToolbarHelper] "c:\program files\startnow toolbar\ToolbarHelper.exe"mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLYmRun: [vProt] "c:\program files\avg secure search\vprot.exe"mRun: [share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exemRun: [igfxTray] c:\windows\system32\igfxtray.exemRun: [TkBellExe] "c:\program files\real\realone player\update\realsched.exe" -osbootmRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"uPolicies-Explorer: NoDriveTypeAutoRun = dword:323uPolicies-Explorer: NoDriveAutoRun = dword:67108863uPolicies-Explorer: NoDrives = dword:0mPolicies-Explorer: NoDriveTypeAutoRun = dword:323mPolicies-Explorer: NoDriveAutoRun = dword:67108863mPolicies-Explorer: NoDrives = dword:0mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1mPolicies-Explorer: NoDriveTypeAutoRun = dword:323mPolicies-Explorer: NoDriveAutoRun = dword:67108863IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dllIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe.INFO: HKCU has more than 50 listed domains.If you wish to scan all of them, select the 'Force scan all domains' option..DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cabDPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cabDPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cabDPF: {3BB1D69B-A780-4BE1-876E-F3D488877135} - hxxp://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cabDPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cabDPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cabDPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cabDPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/ultrashim.cabDPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37847.7197337963DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cabDPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cabDPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cabDPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabTCP: NameServer = 192.168.1.1TCP: Interfaces\{14F3A0CE-FA54-442E-8B26-04FDEE8E808E} : DHCPNameServer = 192.168.1.1Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.0.1\ViProtocol.dllNotify: AtiExtEvent - Ati2evxx.dllNotify: igfxcui - igfxsrvc.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dllmASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome.================= FIREFOX ===================.FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\3fr781te.default\FF - prefs.js: browser.search.selectedEngine - AVG Secure SearchFF - prefs.js: browser.startup.homepage - hxxp://isearch.avg.com/?cid={636D4184-F2E3-48B2-8A35-86FD7396573A}&mid=a536e8607aef47d0b611d1599a4637e0-64ff8c7b74c12b101ad4a817e4dcb5c121b96baf〈=en&ds=AVG&pr=fr&d=2012-12-12 19:36:56&v=14.0.2.14&pid=avg&sg=&sap=hpFF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dllFF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dllFF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dllFF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dllFF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dllFF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dllFF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\13.3.2\npsitesafety.dllFF - plugin: c:\program files\common files\motive\npMotive.dllFF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dllFF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dllFF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dllFF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dllFF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dllFF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dllFF - plugin: c:\program files\mozilla firefox\plugins\npImgCtl.dllFF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dllFF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dllFF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dllFF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dllFF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dllFF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dllFF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dllFF - plugin: c:\program files\real\realone player\netscape6\nprpplugin.dllFF - plugin: c:\program files\virtual earth 3d\npVE3D.dllFF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dllFF - plugin: c:\windows\system32\npdeployJava1.dllFF - plugin: c:\windows\system32\npmod32.dllFF - plugin: c:\windows\system32\npptools.dllFF - plugin: c:\windows\system32\npwmsdrm.dllFF - ExtSQL: 2012-12-12 19:37; avg@toolbar; c:\documents and settings\all users\application data\avg secure search\firefoxext\14.0.2.14FF - ExtSQL: 2013-01-16 12:08; {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}FF - ExtSQL: !HIDDEN! 2009-08-08 09:15; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension.---- FIREFOX POLICIES ----FF - user.js: yahoo.homepage.dontask - true);user_pref(extensions.spamfreesearch.autoRvrt, falseFF - user.js: extensions.spamfreesearch_i.hmpg - trueFF - user.js: extensions.spamfreesearch.hmpgUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=homepage&u=6caad01b0000000000000010dca2de13FF - user.js: extensions.spamfreesearch.dfltSrch - trueFF - user.js: extensions.spamfreesearch.srchPrvdr - blekkoFF - user.js: extensions.spamfreesearch.keyWordUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=rbox&u=6caad01b0000000000000010dca2de13&q=FF - user.js: extensions.spamfreesearch_i.dnsErr - trueFF - user.js: extensions.spamfreesearch_i.newTab - trueFF - user.js: extensions.spamfreesearch.newTabUrl - chrome://spamfreesearch/content/new browser tab.html?source=3971d482&tbp=tab&u=6caad01b0000000000000010dca2de13FF - user.js: extensions.spamfreesearch.tlbrSrchUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=main&u=6caad01b0000000000000010dca2de13&q=FF - user.js: extensions.spamfreesearch.id - 6caad01b0000000000000010dca2de13FF - user.js: extensions.spamfreesearch.appId - {1005247F-A178-490A-8DC3-6BAF09EA427B}FF - user.js: extensions.spamfreesearch.instlDay - 15711FF - user.js: extensions.spamfreesearch.vrsn - 1.8.3.9FF - user.js: extensions.spamfreesearch.vrsni - 1.8.3.9FF - user.js: extensions.spamfreesearch_i.vrsnTs - 1.8.3.912:36:01FF - user.js: extensions.spamfreesearch.prtnrId - blekkoFF - user.js: extensions.spamfreesearch.prdct - spamfreesearchFF - user.js: extensions.spamfreesearch.aflt - orgnlFF - user.js: extensions.spamfreesearch_i.smplGrp - noneFF - user.js: extensions.spamfreesearch.tlbrId - baseFF - user.js: extensions.spamfreesearch.instlRef - 3971d482FF - user.js: extensions.spamfreesearch.dfltLng - FF - user.js: extensions.spamfreesearch.excTlbr - falseFF - user.js: extensions.spamfreesearch.admin - false.============= SERVICES / DRIVERS ===============.R? AVGIDSAgent;AVGIDSAgentR? bfturboh;BUFFALO TurboUSB for HD FilterR? bfturboo;BUFFALO TurboUSB for DVD FilterR? gupdate1c9e0e7f016fb78;Google Update Service (gupdate1c9e0e7f016fb78)R? mrtRate;mrtRateR? PCDRDRV;Pcdr Helper DriverR? Updater Service for StartNow Toolbar;Updater Service for StartNow ToolbarS? AVGIDSDriver;AVGIDSDriverS? AVGIDSHX;AVGIDSHXS? AVGIDSShim;AVGIDSShimS? Avgldx86;AVG AVI Loader DriverS? Avglogx;AVG Logging DriverS? Avgmfx86;AVG Mini-Filter Resident Anti-Virus ShieldS? Avgrkx86;AVG Anti-Rootkit DriverS? Avgtdix;AVG TDI DriverS? avgtp;avgtpS? avgwd;AVG WatchDogS? FMS;Flash Media Server (FMS)S? FMSAdmin;Flash Media Administration ServerS? IHA_MessageCenter;IHA_MessageCenterS? MBAMProtector;MBAMProtectorS? MBAMScheduler;MBAMSchedulerS? MBAMService;MBAMServiceS? RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver ServiceS? sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2)S? sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm)S? tgsrvc_verizondm;SupportSoft Repair Service (verizondm)S? vToolbarUpdater14.0.1;vToolbarUpdater14.0.1.=============== File Associations ===============.FileExt: .chm: CHM="c:\program files\go pdf reader\GoPDFReader.exe" "%1"ShellExec: mktbrws.exe: open=c:\program files\marketbrowser\lmt\mktbrws.exe.=============== Created Last 30 ================.2013-01-29 19:50:34 -------- d-----w- c:\windows\system32\cache2013-01-16 20:09:13 -------- d-----w- c:\documents and settings\all users\application data\Ask2013-01-16 20:08:21 73728 ----a-w- c:\windows\system32\javacpl.cpl2013-01-16 20:08:18 477168 ----a-w- c:\windows\system32\npdeployJava1.dll.==================== Find3M ====================.2013-02-09 19:31:15 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe2013-02-09 19:31:13 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl2013-01-29 19:47:07 31576 ----a-w- c:\windows\system32\drivers\avgtpx86.sys2013-01-16 20:07:24 473072 ----a-w- c:\windows\system32\deployJava1.dll2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll2012-12-15 00:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys.============= FINISH: 11:34:59.95 =============== Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 9, 2013 ID:645489 Share Posted February 9, 2013 Have you been able to start Chrome browser ? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 9, 2013 Root Admin ID:645500 Share Posted February 9, 2013 Why does GOOGLE CHROME - unresposive? Well #1 issue that I see is the followingInstall Date: 5/23/2003 7:33:21 PMProcessor: Intel® Pentium® 4 CPU 2.66GHz | Socket 478 | 2666/133mhzThen you appear to possibly be doing some type of programming or web creation on this computer.You have a ton of software that has been installed over the years as well some of which are either resource hogs or old that you may want to consider removing or updating and as a minimum stop the program from auto loading on startup even if you don't remove the program.Ad-Aware SE PersonalAVG 2013AVG Security ToolbarESET Online ScannerESET Online Scanner v3Google ChromeGoogle EarthGoogle Update HelperGoogle UpdaterHP Customer Participation Program 7.0HP Digital Imaging Album Printing 1.0HP Document Viewer 7.0HP Imaging Device Functions 7.0HP Instant SupportHP Memories DiscHP Photo and Imaging 1.1 - Photosmart CamerasHP Photo and Imaging 1.2 - Scanjet 4570c SeriesHP Photo and Imaging 2.0 - ScannersHP Photosmart EssentialHP Photosmart Premier Software 6.5HP Photosmart, Officejet and Deskjet 7.0.AHP Product AssistantHP Solution Center 7.0hp toolkitHP UpdateHPPhotoSmartExpressHPProductAssistantJava Auto UpdaterJava DB 10.5.3.0Java™ 6 Update 38Java™ SE Development Kit 6 Update 20MarketBrowserMarketResearchMozilla Firefox 8.0 (x86 en-US)PC-Doctor for WindowPython 2.2.1RealDownloaderRealPlayerRealUpgrade 1.1Spybot - Search & DestroySpybot - Search & Destroy 1.3Virtual Earth 3D (Beta)==== Event Viewer Messages From Past Week ========.2/9/2013 11:04:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.2/9/2013 11:04:40 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.2/9/2013 11:00:02 AM, error: Service Control Manager [7034] - The Updater Service for StartNow Toolbar service terminated unexpectedly. It has done this 1 time(s).2/9/2013 10:57:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.2/9/2013 10:57:01 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.2/9/2013 10:56:03 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.2/9/2013 10:56:03 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified..==== End Of File ===========================You can certainly disable the Application Layer Gateway Service but it appears to be enabled yet cannot start which is not the same thing.My recommendation would be to heavily reduce as many start up programs as possible. Uninstall as much software as is no longer needed or used.Uninstall ALL versions of JavaSave your bookmarks and fully uninstall Firefox, and Chrome and reinstall them again.If you want to go that route and want help reducing the overall resource usage let us know - though if you really want the computer to run a LOT faster you might consider reinstalling Windows from scratch after backing up all your data. Link to post Share on other sites More sharing options...
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