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Need help removing shopping sidekick

kea

By kea
in Resolved Malware Removal Logs

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kea

kea

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Posted

I ran the DDS and here are the two logs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457

Run by Kea at 21:26:26 on 2013-02-07

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3895.2034 [GMT -6:00]

.

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\windows\system32\Dwm.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\windows\Explorer.EXE

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\windows\system32\SearchIndexer.exe

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Users\Kea\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\windows\system32\igfxext.exe

C:\windows\system32\igfxsrvc.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\windows\system32\wuauclt.exe

C:\windows\notepad.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\windows\system32\taskeng.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://start.toshiba.com/g/

uDefault_Search_URL = hxxp://www.google.com/ie

uProxyOverride = <local>;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

uRun: [spotify Web Helper] "C:\Users\Kea\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED

mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{278E8AFC-C0FB-4D61-9999-A3663B6A7627} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{278E8AFC-C0FB-4D61-9999-A3663B6A7627}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D528ADE9-EA90-4F59-A923-3B6FA9979A85} : DHCPNameServer = 192.168.1.1

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [smartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [smoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe

x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1207020.003\symds64.sys [2012-6-11 450680]

R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1207020.003\symefa64.sys [2012-6-11 912504]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110114.001\BHDrvx64.sys [2010-11-22 953904]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110225.001\IDSviA64.sys [2011-2-26 476792]

R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1207020.003\ironx64.sys [2012-6-11 171128]

R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1207020.003\symnets.sys [2012-6-11 386168]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-7 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-7 682344]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [2012-6-11 130008]

R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe [2010-12-14 115056]

R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe [2010-12-14 126392]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-14 2320920]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-2-26 132656]

R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2010-12-14 9216]

R3 HECIx64;Intel® Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2010-12-14 56344]

R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-2-10 158720]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-3-4 75816]

R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-2-7 24176]

R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-12-14 35008]

R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-12-14 51512]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-12-14 232992]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-1-29 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-02-08 03:03:21 -------- d-----w- C:\Users\Kea\AppData\Roaming\Malwarebytes

2013-02-08 03:03:14 -------- d-----w- C:\ProgramData\Malwarebytes

2013-02-08 03:03:13 24176 ----a-w- C:\windows\System32\drivers\mbam.sys

2013-02-08 03:03:13 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-08 03:02:56 -------- d-----w- C:\Users\Kea\AppData\Local\Programs

2013-02-07 23:25:57 -------- d-----w- C:\Users\Kea\AppData\Local\Updater21802

2013-02-07 23:25:55 -------- d-----w- C:\Users\Kea\AppData\Local\Shopping Sidekick Plugin

2013-02-07 23:25:53 -------- d-----w- C:\Program Files (x86)\Shopping Sidekick Plugin

2013-02-07 23:24:52 -------- d-----w- C:\Users\Kea\AppData\Local\CRE

2013-02-05 21:49:02 9161176 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A68BB947-BC4B-49A9-8B76-94E490D2C32B}\mpengine.dll

.

==================== Find3M ====================

.

2013-01-17 07:28:58 273840 ------w- C:\windows\System32\MpSigStub.exe

2012-12-16 16:52:02 46080 ----a-w- C:\windows\System32\atmlib.dll

2012-12-16 14:40:45 367616 ----a-w- C:\windows\System32\atmfd.dll

2012-12-16 14:25:27 295424 ----a-w- C:\windows\SysWow64\atmfd.dll

2012-12-16 14:25:19 34304 ----a-w- C:\windows\SysWow64\atmlib.dll

2012-12-07 05:41:16 441856 ----a-w- C:\windows\System32\Wpc.dll

2012-12-07 05:35:34 2745856 ----a-w- C:\windows\System32\gameux.dll

2012-12-07 05:04:20 308736 ----a-w- C:\windows\SysWow64\Wpc.dll

2012-12-07 04:57:38 2576384 ----a-w- C:\windows\SysWow64\gameux.dll

2012-12-07 03:21:08 45568 ----a-w- C:\windows\SysWow64\oflc-nz.rs

2012-11-30 05:50:00 362496 ----a-w- C:\windows\System32\wow64win.dll

2012-11-30 05:50:00 243200 ----a-w- C:\windows\System32\wow64.dll

2012-11-30 05:50:00 13312 ----a-w- C:\windows\System32\wow64cpu.dll

2012-11-30 05:49:28 215040 ----a-w- C:\windows\System32\winsrv.dll

2012-11-30 05:46:35 16384 ----a-w- C:\windows\System32\ntvdm64.dll

2012-11-30 05:43:53 424960 ----a-w- C:\windows\System32\KernelBase.dll

2012-11-30 05:06:50 5120 ----a-w- C:\windows\SysWow64\wow32.dll

2012-11-30 05:06:49 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll

2012-11-30 03:33:03 338432 ----a-w- C:\windows\System32\conhost.exe

2012-11-30 02:56:36 25600 ----a-w- C:\windows\SysWow64\setup16.exe

2012-11-30 02:56:35 7680 ----a-w- C:\windows\SysWow64\instnm.exe

2012-11-30 02:56:34 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll

2012-11-30 02:56:33 2048 ----a-w- C:\windows\SysWow64\user.exe

2012-11-30 02:51:41 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:51:41 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:51:41 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:51:41 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-11-23 03:45:35 3147264 ----a-w- C:\windows\System32\win32k.sys

2012-11-22 10:32:45 801280 ----a-w- C:\windows\System32\usp10.dll

2012-11-22 09:33:26 627712 ----a-w- C:\windows\SysWow64\usp10.dll

2012-11-20 05:55:59 307200 ----a-w- C:\windows\System32\ncrypt.dll

2012-11-20 05:10:07 219136 ----a-w- C:\windows\SysWow64\ncrypt.dll

2012-11-14 06:11:44 2312704 ----a-w- C:\windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb

.

============= FINISH: 21:27:05.03 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 1/25/2011 10:04:46 PM

System Uptime: 2/7/2013 9:08:47 PM (0 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Intel® Core i3 CPU M 380 @ 2.53GHz | CPU | 1849/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 286 GiB total, 215.404 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP246: 1/15/2013 8:13:14 PM - Windows Update

RP247: 1/22/2013 10:10:07 PM - Windows Update

RP248: 1/26/2013 10:45:05 PM - Windows Update

RP249: 2/1/2013 2:26:42 PM - Windows Update

RP250: 2/5/2013 3:48:22 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX 64-bit

Adobe Reader 9.3.4

Amazon Links

Amazon MP3 Downloader 1.0.12

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Atheros Driver Installation Program

Bejeweled 2 Deluxe

Bonjour

Cake Mania - Lights, Camera, Action!

Chuzzle Deluxe

Conexant HD Audio

D3DX10

FATE - The Traitor Soul

Google Chrome

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Governor of Poker 2 Premium Edition

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

iTunes

Java 6 Update 17

Jewel Quest - Heritage

Junk Mail filter update

Label@Once 1.0

Malwarebytes Anti-Malware version 1.70.0.1100

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft PowerPoint Viewer

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSVCRT_amd64

Mystery P.I. - The London Caper

Norton Internet Security

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

Polar Bowler

QuickTime

Realtek USB 2.0 Card Reader

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Shopping Sidekick Plugin

Skype Click to Call

Skype Launcher

Skype™ 5.10

Slingo Supreme

Spotify

Synaptics Pointing Device Driver

Toshiba App Place

TOSHIBA Application Installer

TOSHIBA Assist

Toshiba Book Place

TOSHIBA Bulletin Board

TOSHIBA Disc Creator

TOSHIBA Face Recognition

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

Toshiba Laptop Checkup

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

Toshiba Online Backup

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA Web Camera Application

ToshibaRegistration

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

WildTangent Games

WildTangent ORB Game Console

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

.

==== End Of File ===========================

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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Maurice Naggar

Maurice Naggar

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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