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Google Redirect Virus

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I have what I believe is the Google redirect virus. I am also experiencing the blue screen crash dump very often. I'm hoping it is because of this virus. Can anyone help?

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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Logs are:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.9.2

Run by user at 9:36:27 on 2013-02-04

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2975.1394 [GMT -5:00]

.

AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\AVG SafeGuard toolbar\vprot.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.0.1\ToolbarUpdater.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe

C:\Windows\notepad.exe

C:\Windows\system32\msiexec.exe

C:\Program Files\AVG\AVG2013\avgcfgex.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\svchost.exe -k HPService

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\05C6164796E657D6 : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\140707C656265656723702755637470213234786 : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\2456C6B696E6F5561336363663 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\3756475707 : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\94D60294E60255270234F6D60757475627 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\C696E6B6379737 : DHCPNameServer = 192.168.1.1 209.18.47.61 209.18.47.62

TCP: Interfaces\{546064FF-B885-450B-9399-B740DE7073C7}\E4544574541425 : DHCPNameServer = 192.168.1.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.0.1\ViProtocol.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\qmvpi506.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\14.0.1\npsitesafety.dll

FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\users\user\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\users\user\appdata\roaming\mozilla\firefox\profiles\qmvpi506.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll

FF - plugin: c:\windows\system32\adobe\director\np32dsw_1167637.dll

FF - plugin: c:\windows\system32\adobe\director\np32dsw_1168638.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll

FF - ExtSQL: 2013-02-01 19:15; avg@toolbar; c:\programdata\avg safeguard toolbar\firefoxext\14.0.0.14

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-15 94048]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-2-1 31576]

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSrv.exe [2009-3-2 81920]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

R2 vToolbarUpdater14.0.1;vToolbarUpdater14.0.1;c:\program files\common files\avg secure search\vtoolbarupdater\14.0.1\ToolbarUpdater.exe [2013-2-1 945328]

R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2011-9-23 59904]

R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2010-1-13 6755840]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-3-1 139776]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-10-7 49664]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-9-12 1512448]

S3 NETw1v32;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw1v32.sys [2011-9-23 5958656]

S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-9-24 52224]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-9-23 1343400]

S4 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2011-5-13 26168]

S4 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S4 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-11-19 1831024]

.

=============== Created Last 30 ================

.

2013-02-02 21:58:12 -------- d-----w- c:\windows\system32\wbem\repositoryTempBackup.0

2013-02-02 00:58:12 -------- d-----w- c:\users\user\appdata\roaming\AVG

2013-02-02 00:56:24 -------- d-----w- c:\programdata\AVG

2013-02-02 00:56:17 -------- d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-02-02 00:22:41 -------- d-----w- c:\users\user\appdata\roaming\AVG2013

2013-02-02 00:15:21 -------- d-----w- c:\users\user\appdata\local\AVG SafeGuard toolbar

2013-02-02 00:15:17 -------- d-----w- c:\users\user\appdata\roaming\TuneUp Software

2013-02-02 00:15:04 -------- d-----w- c:\programdata\AVG SafeGuard toolbar

2013-02-02 00:14:45 31576 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2013-02-02 00:14:38 -------- d-----w- c:\program files\common files\AVG Secure Search

2013-02-02 00:14:35 -------- d-----w- c:\program files\AVG SafeGuard toolbar

2013-02-02 00:10:45 -------- d-----w- c:\programdata\AVG2013

2013-02-02 00:02:20 -------- d-----w- c:\users\user\appdata\local\MFAData

2013-02-02 00:02:20 -------- d-----w- c:\users\user\appdata\local\Avg2013

2013-02-01 15:15:47 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-02-01 15:08:12 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2013-02-01 15:07:13 -------- d-----w- c:\program files\iPod

2013-02-01 15:07:12 -------- d-----w- c:\program files\iTunes

2013-02-01 14:09:59 -------- d-----w- c:\users\user\appdata\local\ElevatedDiagnostics

2013-02-01 13:15:07 -------- d-----w- c:\users\user\appdata\local\Programs

2013-01-21 14:41:49 -------- d-----w- c:\programdata\AVG January 2013 Campaign

2013-01-09 00:14:00 626688 ----a-w- c:\windows\system32\usp10.dll

2013-01-09 00:13:59 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-01-09 00:13:57 492032 ----a-w- c:\windows\system32\win32spl.dll

2013-01-09 00:13:26 1389568 ----a-w- c:\windows\system32\msxml6.dll

2013-01-09 00:11:58 46592 ----a-w- c:\windows\system32\fpb.rs

.

==================== Find3M ====================

.

2013-01-09 23:53:48 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-09 23:53:48 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-07 12:26:17 308736 ----a-w- c:\windows\system32\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- c:\windows\system32\gameux.dll

2012-11-30 04:53:34 169984 ----a-w- c:\windows\system32\winsrv.dll

2012-11-30 04:47:45 293376 ----a-w- c:\windows\system32\KernelBase.dll

2012-11-30 02:55:25 271360 ----a-w- c:\windows\system32\conhost.exe

2012-11-30 02:38:59 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll

2012-11-23 02:48:41 49152 ----a-w- c:\windows\system32\taskhost.exe

2012-11-20 04:51:09 220160 ----a-w- c:\windows\system32\ncrypt.dll

2012-11-19 01:31:16 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-11-19 01:31:12 746984 ----a-w- c:\windows\system32\deployJava1.dll

2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:42:49 2048 ----a-w- c:\windows\system32\tzres.dll

.

============= FINISH: 9:37:36.14 ===============

AND:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 9/23/2011 5:43:52 PM

System Uptime: 2/4/2013 2:47:24 AM (7 hours ago)

.

Motherboard: Quanta | | 3627

Processor: Intel® Core2 Duo CPU T6600 @ 2.20GHz | CPU | 1188/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 112 GiB total, 46.916 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart C4700 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart C4700 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

32 Bit HP CIO Components Installer

Adobe AIR

Adobe Download Assistant

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4)

Adobe Shockwave Player 11.6

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2013

AviSynth 2.5

Bonjour

Coupon Printer for Windows

CyberLink DVD Suite

D3DX10

ENE CIR Receiver Driver

GIMP

Google Chrome

HP 3D DriveGuard

HP Photosmart C4700 All-in-One Driver 14.0 Rel. 6

HP Product Detection

HP Update

IDT Audio

InstallIQ Updater

iTunes

Java 7 Update 9

Java Auto Updater

Java 6 Update 27

JavaFX 2.1.1

Junk Mail filter update

LabelPrint

LiveUpdate 3.3 (Symantec Corporation)

LSI HDA Modem

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SkyDrive

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Movie Maker

Mozilla Firefox 6.0.2 (x86 en-US)

MSVCRT

MSVCRT110

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Network

Photo Common

Photo Gallery

Power2Go

PowerDirector

PS_AIO_06_C4700_SW_Min

QuickTime

Realtek USB 2.0 Card Reader

Scan

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype™ 5.10

swMSM

Symantec Endpoint Protection

Synaptics Pointing Device Driver

Toolbox

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Videora iPod touch Converter 6

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

YouTube Downloader App 3.00

.

==== Event Viewer Messages From Past Week ========

.

2/4/2013 9:36:26 AM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

2/4/2013 9:36:10 AM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.

2/4/2013 9:03:44 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

2/4/2013 12:15:43 AM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.

2/3/2013 6:48:05 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Modules Installer service to connect.

2/3/2013 6:48:05 PM, Error: Service Control Manager [7000] - The Windows Modules Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/3/2013 6:45:35 PM, Error: Service Control Manager [7031] - The Windows Modules Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/3/2013 6:36:31 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

2/2/2013 5:02:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.

2/2/2013 5:01:35 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.

2/2/2013 5:01:35 PM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 5:01:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Spooler service.

2/2/2013 5:01:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.

2/2/2013 5:00:14 PM, Error: Service Control Manager [7022] - The HP Network Devices Support service hung on starting.

2/2/2013 4:55:49 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

2/2/2013 4:54:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.

2/2/2013 4:49:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.

2/2/2013 4:49:31 PM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 4:47:48 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the vToolbarUpdater14.0.1 service to connect.

2/2/2013 4:47:48 PM, Error: Service Control Manager [7000] - The vToolbarUpdater14.0.1 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 4:46:58 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVG WatchDog service to connect.

2/2/2013 4:46:58 PM, Error: Service Control Manager [7000] - The AVG WatchDog service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 4:46:26 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVGIDSAgent service to connect.

2/2/2013 4:46:26 PM, Error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 4:21:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

2/2/2013 4:21:14 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.

2/2/2013 4:21:14 PM, Error: Service Control Manager [7000] - The Windows Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 12:04:03 PM, Error: Service Control Manager [7034] - The AVG WatchDog service terminated unexpectedly. It has done this 1 time(s).

2/2/2013 12:02:07 PM, Error: Microsoft-Windows-Application-Experience [205] - The Program Compatibility Assistant service failed to perform the phase two initialization.

2/2/2013 12:00:14 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc045ccc8, 0xc0000185, 0x7cbe6860, 0x8b999294). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020213-96829-01.

2/2/2013 11:55:05 AM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 11:55:05 AM, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 11:55:05 AM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 11:36:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

2/2/2013 11:26:15 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

2/2/2013 11:20:40 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

2/2/2013 11:20:40 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:20:40 PM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:20:40 PM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:13:15 PM, Error: Service Control Manager [7022] - The Security Center service hung on starting.

2/2/2013 11:13:10 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.

2/2/2013 11:12:51 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Audiosrv service.

2/2/2013 11:12:40 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.

2/2/2013 11:12:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

2/2/2013 11:12:12 PM, Error: Service Control Manager [7000] - The TCP/IP NetBIOS Helper service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:11:42 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

2/2/2013 11:11:40 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service.

2/2/2013 11:11:40 PM, Error: Service Control Manager [7000] - The Application Information service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:11:10 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EapHost service.

2/2/2013 11:11:10 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

2/2/2013 11:11:10 PM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/2/2013 11:10:09 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc046daf8, 0xc0000185, 0x20cc3be0, 0x8db5f000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020213-85675-01.

2/2/2013 1:21:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

2/2/2013 1:21:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.

2/2/2013 1:20:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.

2/2/2013 1:19:42 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/2/2013 1:19:40 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 9:52:35 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 9:51:15 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 9:35:32 PM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\C:\Users\user\ntuser.dat'.

2/1/2013 9:32:32 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc05799d0, 0xc0000185, 0x913e58c0, 0xaf33a330). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-91276-01.

2/1/2013 9:22:20 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

2/1/2013 9:20:23 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc0468ff8, 0xc0000185, 0x79509be0, 0x8d1ff000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-90901-01.

2/1/2013 8:45:02 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc056b4e0, 0xc0000185, 0x305ba820, 0xad69cf16). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-87797-01.

2/1/2013 7:39:43 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc0486468, 0xc0000185, 0x2f0018c0, 0x90c8d00c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-88202-01.

2/1/2013 7:18:11 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc05ae748, 0xc0000185, 0x5f2468c0, 0xb5ce9000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-88733-01.

2/1/2013 6:42:30 PM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753639.

2/1/2013 11:28:10 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc04791a8, 0xc0000185, 0x82692be0, 0x8f235000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-114083-01.

2/1/2013 10:49:04 PM, Error: Service Control Manager [7034] - The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).

2/1/2013 10:48:26 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc046d710, 0xc0000185, 0x6d87ebe0, 0x8dae2000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020113-88780-01.

2/1/2013 10:45:19 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.

2/1/2013 10:45:19 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/1/2013 10:43:33 PM, Error: Service Control Manager [7022] - The AVGIDSAgent service hung on starting.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The Security Center service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The HomeGroup Provider service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/1/2013 10:12:27 PM, Error: Service Control Manager [7031] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

1/31/2013 7:15:43 AM, Error: Service Control Manager [7034] - The HP Network Devices Support service terminated unexpectedly. It has done this 1 time(s).

1/31/2013 4:19:42 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc07fdac8, 0xc0000185, 0xa73a88c0, 0xffb59024). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 013113-92461-01.

1/30/2013 6:52:27 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc04bbed0, 0xc0000185, 0x463678c0, 0x977da000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 013013-107859-01.

1/28/2013 7:12:08 AM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

1/28/2013 7:11:28 AM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).

1/28/2013 7:11:17 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Bonjour Service service.

1/28/2013 3:50:12 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

.

==== End Of File ===========================

Will run roguekiller and post next....

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RogueKiller V8.4.4 [Feb 4 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : user [Admin rights]

Mode : Scan -- Date : 02/04/2013 09:44:56

| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[59] : ExpInterlockedPopEntrySListResume @ 0x834CBF59 -> HOOKED (Unknown @ 0x86B01008)

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9120822AS ATA Device +++++

--- User ---

[MBR] da515a478f31d544c46ac8d2e086817a

[bSP] 0fba82b037a701bd2e188beca8cc2b17 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 114371 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_02042013_02d0944.txt >>

RKreport[1]_S_02042013_02d0944.txt

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What browser is being redirected??

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

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It's still redirecting, I think it's only FireFox. I ran the anti root kit twice and it found nothing! I also tried to do a backup to a cd, but it failed saying something about an I/O error. Haven't had the crash dump blue screen in a little while, but I haven't done much on the internet. Think it could be related?

Logs:

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.01.0.1017

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_27

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3119710208, free: 1491685376

------------ Kernel report ------------

02/04/2013 10:49:58

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\halmacpi.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\system32\DRIVERS\hpdskflt.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\avgrkx86.sys

\SystemRoot\system32\DRIVERS\avglogx.sys

\SystemRoot\system32\DRIVERS\avgmfx86.sys

\SystemRoot\system32\DRIVERS\avgidshx.sys

\SystemRoot\system32\drivers\cdrom.sys

\??\C:\Windows\system32\Drivers\SYMEVENT.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\Windows\system32\drivers\avgtpx86.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\Drivers\SYMTDI.SYS

\??\C:\Windows\system32\drivers\wpsdrvnt.sys

\SystemRoot\system32\DRIVERS\avgtdix.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\avgldx86.sys

\SystemRoot\system32\DRIVERS\avgidsshimx.sys

\SystemRoot\system32\DRIVERS\avgidsdriverx.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\igdkmd32.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\NETw5s32.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt86win7.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\DRIVERS\enecir.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\DRIVERS\Accelerometer.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\teefer2.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\drivers\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\stwrt.sys

\SystemRoot\system32\DRIVERS\portcls.sys

\SystemRoot\system32\DRIVERS\drmk.sys

\SystemRoot\system32\DRIVERS\AGRSM.sys

\SystemRoot\system32\drivers\modem.sys

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\DRIVERS\hidir.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\System32\Drivers\SRTSPX.SYS

\SystemRoot\System32\Drivers\SRTSP.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVEX15.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVENG.SYS

\??\C:\Users\user\AppData\Local\Temp\mbr.sys

\??\C:\Windows\system32\drivers\TrueSight.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\system32\DRIVERS\serscan.sys

\SystemRoot\system32\DRIVERS\cdfs.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff86939030

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\

Lower Device Object: 0xffffffff86833030

Lower Device Driver Name: \Driver\atapi\

Driver name found: atapi

Initialization returned 0x0

Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)

Load Function returned 0x0

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.01.0.1017

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_27

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3119710208, free: 1536516096

------------ Kernel report ------------

02/04/2013 10:52:33

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\halmacpi.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\system32\DRIVERS\hpdskflt.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\avgrkx86.sys

\SystemRoot\system32\DRIVERS\avglogx.sys

\SystemRoot\system32\DRIVERS\avgmfx86.sys

\SystemRoot\system32\DRIVERS\avgidshx.sys

\SystemRoot\system32\drivers\cdrom.sys

\??\C:\Windows\system32\Drivers\SYMEVENT.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\Windows\system32\drivers\avgtpx86.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\Drivers\SYMTDI.SYS

\??\C:\Windows\system32\drivers\wpsdrvnt.sys

\SystemRoot\system32\DRIVERS\avgtdix.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\avgldx86.sys

\SystemRoot\system32\DRIVERS\avgidsshimx.sys

\SystemRoot\system32\DRIVERS\avgidsdriverx.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\igdkmd32.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\NETw5s32.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt86win7.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\DRIVERS\enecir.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\DRIVERS\Accelerometer.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\teefer2.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\drivers\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\stwrt.sys

\SystemRoot\system32\DRIVERS\portcls.sys

\SystemRoot\system32\DRIVERS\drmk.sys

\SystemRoot\system32\DRIVERS\AGRSM.sys

\SystemRoot\system32\drivers\modem.sys

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\DRIVERS\hidir.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\System32\Drivers\SRTSPX.SYS

\SystemRoot\System32\Drivers\SRTSP.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVEX15.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVENG.SYS

\??\C:\Users\user\AppData\Local\Temp\mbr.sys

\??\C:\Windows\system32\drivers\TrueSight.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\system32\DRIVERS\serscan.sys

\SystemRoot\system32\DRIVERS\cdfs.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff86939030

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\

Lower Device Object: 0xffffffff86833030

Lower Device Driver Name: \Driver\atapi\

Device already Exists: 0xffffffff8693bf08

Downloaded database version: v2013.02.04.06

Downloaded database version: v2013.01.23.01

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff86939030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff86939d10, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff86939030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff869384f8, DeviceName: Unknown, DriverName: \Driver\hpdskflt\

DevicePointer: 0xffffffff86832c10, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xffffffff86833030, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\

------------ End ----------

Upper DeviceData: 0xffffffffcdd398d8, 0xffffffff86939030, 0xffffffffe914eac8

Lower DeviceData: 0xffffffffbac87880, 0xffffffff86833030, 0xffffffff8693bf08

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: BCE191A0

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 204800

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 206848 Numsec = 234231808

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 120034123776 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-234421648-234441648)...

Done!

Performing system, memory and registry scan...

Done!

Scan finished

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.01.0.1017

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_27

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3119710208, free: 1490956288

------------ Kernel report ------------

02/04/2013 11:16:06

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\halmacpi.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\system32\DRIVERS\hpdskflt.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\avgrkx86.sys

\SystemRoot\system32\DRIVERS\avglogx.sys

\SystemRoot\system32\DRIVERS\avgmfx86.sys

\SystemRoot\system32\DRIVERS\avgidshx.sys

\SystemRoot\system32\drivers\cdrom.sys

\??\C:\Windows\system32\Drivers\SYMEVENT.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\Windows\system32\drivers\avgtpx86.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\Drivers\SYMTDI.SYS

\??\C:\Windows\system32\drivers\wpsdrvnt.sys

\SystemRoot\system32\DRIVERS\avgtdix.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\avgldx86.sys

\SystemRoot\system32\DRIVERS\avgidsshimx.sys

\SystemRoot\system32\DRIVERS\avgidsdriverx.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\igdkmd32.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\NETw5s32.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt86win7.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\DRIVERS\enecir.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\DRIVERS\Accelerometer.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\teefer2.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\drivers\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\stwrt.sys

\SystemRoot\system32\DRIVERS\portcls.sys

\SystemRoot\system32\DRIVERS\drmk.sys

\SystemRoot\system32\DRIVERS\AGRSM.sys

\SystemRoot\system32\drivers\modem.sys

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\DRIVERS\hidir.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\System32\Drivers\SRTSPX.SYS

\SystemRoot\System32\Drivers\SRTSP.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVEX15.SYS

\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20121210.024\NAVENG.SYS

\??\C:\Users\user\AppData\Local\Temp\mbr.sys

\??\C:\Windows\system32\drivers\TrueSight.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\system32\DRIVERS\serscan.sys

\SystemRoot\system32\DRIVERS\cdfs.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff86939030

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\

Lower Device Object: 0xffffffff86833030

Lower Device Driver Name: \Driver\atapi\

Device already Exists: 0xffffffff8693bf08

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff86939030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff86939d10, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff86939030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff869384f8, DeviceName: Unknown, DriverName: \Driver\hpdskflt\

DevicePointer: 0xffffffff86832c10, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xffffffff86833030, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\

------------ End ----------

Upper DeviceData: 0xffffffff89fbf128, 0xffffffff86939030, 0xffffffffe914eac8

Lower DeviceData: 0xffffffffd2c06e88, 0xffffffff86833030, 0xffffffff8693bf08

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: BCE191A0

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 204800

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 206848 Numsec = 234231808

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 120034123776 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-234421648-234441648)...

Done!

Performing system, memory and registry scan...

Done!

Scan finished

=======================================

And:

Malwarebytes Anti-Rootkit BETA 1.01.0.1017

www.malwarebytes.org

Database version: v2013.02.04.06

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 9.0.8112.16421

user :: USER-PC [administrator]

2/4/2013 11:29:40 AM

mbar-log-2013-02-04 (11-29-40).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 28911

Time elapsed: 13 minute(s), 1 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Oh, also since it didn't remove anything, I'm assuming there is no need to run the fixdamage.exe correct?

By the way, thanks so much for your help!

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If you have problems with these run it, if not then don't:

Internet access

Windows Update

Windows Firewall

-----------------------------------

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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ComboFix 13-02-03.03 - user 02/04/2013 20:51:53.1.2 - x86

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2975.1939 [GMT -5:00]

Running from: c:\users\user\Desktop\ComboFix.exe

AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

* Created a new restore point

.

.

((((((((((((((((((((((((( Files Created from 2013-01-05 to 2013-02-05 )))))))))))))))))))))))))))))))

.

.

2013-02-05 02:13 . 2013-02-05 02:13 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-02 21:58 . 2013-02-02 21:58 -------- d-----w- c:\windows\system32\wbem\repositoryTempBackup.0

2013-02-02 00:58 . 2013-02-02 00:58 -------- d-----w- c:\users\user\AppData\Roaming\AVG

2013-02-02 00:56 . 2013-02-02 01:00 -------- d-----w- c:\programdata\AVG

2013-02-02 00:56 . 2013-02-02 00:56 -------- d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-02-02 00:15 . 2013-02-02 00:15 -------- d-----w- c:\users\user\AppData\Local\AVG SafeGuard toolbar

2013-02-02 00:15 . 2013-02-02 00:15 -------- d-----w- c:\users\user\AppData\Roaming\TuneUp Software

2013-02-02 00:15 . 2013-02-02 00:15 -------- d-----w- c:\programdata\AVG SafeGuard toolbar

2013-02-02 00:14 . 2013-02-02 00:14 31576 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2013-02-02 00:14 . 2013-02-02 00:14 -------- d-----w- c:\program files\Common Files\AVG Secure Search

2013-02-02 00:14 . 2013-02-02 00:14 -------- d-----w- c:\program files\AVG SafeGuard toolbar

2013-02-02 00:02 . 2013-02-02 21:29 -------- d-----w- c:\users\user\AppData\Local\Avg2013

2013-02-02 00:02 . 2013-02-02 00:02 -------- d-----w- c:\users\user\AppData\Local\MFAData

2013-02-01 15:15 . 2013-02-01 15:16 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-02-01 15:08 . 2012-08-21 18:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2013-02-01 15:07 . 2013-02-01 15:07 -------- d-----w- c:\program files\iPod

2013-02-01 15:07 . 2013-02-01 15:08 -------- d-----w- c:\program files\iTunes

2013-02-01 14:09 . 2013-02-01 14:12 -------- d-----w- c:\users\user\AppData\Local\ElevatedDiagnostics

2013-02-01 13:15 . 2013-02-01 13:15 -------- d-----w- c:\users\user\AppData\Local\Programs

2013-01-30 23:48 . 2013-01-30 23:48 -------- d-----w- c:\users\Default\AppData\Roaming\TuneUp Software

2013-01-21 14:41 . 2013-01-21 14:43 -------- d-----w- c:\programdata\AVG January 2013 Campaign

2013-01-09 00:14 . 2012-11-22 04:45 626688 ----a-w- c:\windows\system32\usp10.dll

2013-01-09 00:13 . 2012-11-23 02:56 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-01-09 00:13 . 2012-11-09 04:43 492032 ----a-w- c:\windows\system32\win32spl.dll

2013-01-09 00:13 . 2012-11-01 04:47 1389568 ----a-w- c:\windows\system32\msxml6.dll

2013-01-09 00:11 . 2012-12-07 10:46 43520 ----a-w- c:\windows\system32\csrr.rs

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-09 23:53 . 2012-08-25 13:01 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-09 23:53 . 2011-09-24 15:46 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-16 14:13 . 2012-12-21 12:24 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-21 12:24 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49 . 2012-04-10 20:36 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-19 01:31 . 2012-11-19 01:31 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-11-19 01:31 . 2011-09-24 15:02 746984 ----a-w- c:\windows\system32\deployJava1.dll

2012-11-16 04:33 . 2012-11-16 04:33 94048 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2012-11-14 02:09 . 2012-12-15 16:23 1800704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 01:58 . 2012-12-15 16:23 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 01:57 . 2012-12-15 16:23 1129472 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 01:49 . 2012-12-15 16:23 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 01:48 . 2012-12-15 16:23 420864 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 01:44 . 2012-12-15 16:23 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:42 . 2012-12-14 08:15 2048 ----a-w- c:\windows\system32\tzres.dll

2011-09-03 06:01 . 2011-09-24 16:29 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]

@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"

[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]

2012-10-07 15:43 220632 ----a-w- c:\users\user\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]

@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"

[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]

2012-10-07 15:43 220632 ----a-w- c:\users\user\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]

@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"

[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]

2012-10-07 15:43 220632 ----a-w- c:\users\user\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-05-28 1721640]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-03-23 495708]

"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]

"vProt"="c:\program files\AVG SafeGuard toolbar\vprot.exe" [2013-02-02 1101488]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

"Z1"="c:\users\user\Documents\mbar-1.01.0.1017\mbar\mbar.exe" [2013-02-04 1358408]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-07-27 20:51 919008 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]

2012-11-28 19:13 59280 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]

2010-11-19 14:42 115560 ----a-w- c:\program files\Common Files\Symantec Shared\ccApp.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2012-12-12 18:57 152544 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2011-10-24 18:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-07-03 14:04 252848 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"HP Software Update"=c:\program files\Hp\HP Software Update\HPWuSchd2.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2013\avgidsagent.exe [x]

R3 NETw1v32;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw1v32.sys [x]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]

R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R4 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]

R4 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]

S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [x]

S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [x]

S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [x]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [x]

S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [x]

S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [x]

S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [x]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [x]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe [x]

S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2013\avgwdsvc.exe [x]

S2 vToolbarUpdater14.0.1;vToolbarUpdater14.0.1;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\14.0.1\ToolbarUpdater.exe [x]

S3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys [x]

S3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - TRUESIGHT

*Deregistered* - TrueSight

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

HPService REG_MULTI_SZ HPSLPSVC

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-05 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-25 23:53]

.

2013-02-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2605895353-1704087372-682808040-1000Core.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-04-06 17:43]

.

2013-02-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2605895353-1704087372-682808040-1000UA.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-04-06 17:43]

.

2013-01-22 c:\windows\Tasks\ROC_REG_JAN_DELETE.job

- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-21 21:16]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\14.0.1\ViProtocol.dll

FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\qmvpi506.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com

FF - ExtSQL: 2013-02-01 19:15; avg@toolbar; c:\programdata\AVG SafeGuard toolbar\FireFoxExt\14.0.0.14

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)

SafeBoot-Symantec Antvirus

AddRemove-LSI Soft Modem - c:\windows\agrsmdel

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-02-04 21:22:05

ComboFix-quarantined-files.txt 2013-02-05 02:22

.

Pre-Run: 49,861,185,536 bytes free

Post-Run: 50,271,096,832 bytes free

.

- - End Of File - - 2BA03356834283253A87263D77F6D4D9

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Is FF still redirecting??

-------------------------

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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# AdwCleaner v2.111 - Logfile created 02/05/2013 at 16:59:46

# Updated 05/02/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (32 bits)

# User : user - USER-PC

# Boot Mode : Normal

# Running from : C:\Users\user\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Program Files\Common Files\AVG Secure Search

Folder Found : C:\ProgramData\InstallMate

Folder Found : C:\ProgramData\Premium

***** [Registry] *****

Key Found : HKLM\Software\AVG Secure Search

Key Found : HKLM\Software\AVG Security Toolbar

Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe

Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Found : HKLM\Software\Freeze.com

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094

Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v6.0.2 (en-US)

-\\ Google Chrome v24.0.1312.57

*************************

AdwCleaner[R1].txt - [3270 octets] - [05/02/2013 16:59:46]

########## EOF - C:\AdwCleaner[R1].txt - [3330 octets] ##########

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Some adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

MrC

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# AdwCleaner v2.111 - Logfile created 02/06/2013 at 10:15:49

# Updated 05/02/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (32 bits)

# User : user - USER-PC

# Boot Mode : Normal

# Running from : C:\Users\user\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search

Folder Deleted : C:\ProgramData\InstallMate

Folder Deleted : C:\ProgramData\Premium

***** [Registry] *****

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\Software\Freeze.com

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v6.0.2 (en-US)

-\\ Google Chrome v24.0.1312.57

*************************

AdwCleaner[R1].txt - [3399 octets] - [05/02/2013 16:59:46]

AdwCleaner[R2].txt - [3459 octets] - [06/02/2013 10:15:29]

AdwCleaner[s1].txt - [3461 octets] - [06/02/2013 10:15:49]

########## EOF - C:\AdwCleaner[s1].txt - [3521 octets] ##########

AND:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.6.2 (02.02.2013:2)

OS: Windows 7 Professional x86

Ran by user on Wed 02/06/2013 at 10:21:45.13

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\w3i"

Successfully deleted: [Folder] "C:\Users\user\AppData\Roaming\red kawa"

Successfully deleted: [Folder] "C:\Program Files\coupons"

Successfully deleted: [Folder] "C:\Program Files\red kawa"

Successfully deleted: [Folder] "C:\Program Files\w3i"

Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"

~~~ FireFox

Successfully deleted: [File] C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\qmvpi506.default\extensions\tdtuwlblxf@tdtuwlblxf.org.xpi [Tracur]

Emptied folder: C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\qmvpi506.default\minidumps [42 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 02/06/2013 at 10:24:14.94

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Seems to be working fine now, thanks! Can/should I uninstall all things you've had me download?

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Not yet...........

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2013

Antivirus out of date!

`````````Anti-malware/Other Utilities Check:`````````

JavaFX 2.1.1

Java 6 Update 27

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.5.502.146

Adobe Reader 10.1.4 Adobe Reader out of Date!

Mozilla Firefox (6.0.2)

Google Chrome 24.0.1312.56

Google Chrome 24.0.1312.57

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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AVG Anti-Virus Free Edition 2013

Antivirus out of date! <---check for an update if available

Java™ 6 Update 27 <---uninstall from add/remove programs

Java 7 Update 9 <---should be Update 13

Java version out of Date!

Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Adobe Reader 10.1.4 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe.

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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