Houston We Have a Problem...website blocking being disabled

[lapetite66]

Hi:

My name is lapetite66 and I'm new to your forum.

I have Malwarebytes and it was working perfectly fine but since I've upgraded to the latest version my website blocking works fine some days and other days it doesn't. The most recent event was yesterday evening around 6:34pm(it was working fine until that point)

I open Malwarebytes and attempt to enable the website blocking and unfortunately I am unable to do so.

Can someone please tell me why this keeps happening and what can be done to fix this issue???

Any help would be appreciated.

[Maniac]

Hello lapetite66 and ! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  

Please follow the instructions here and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

[lapetite66]

Hi Maniac:

Thanks for replying to my post.

I have downloaded the software you suggested and will post the logs in the new topic once I'm done.

[Maurice Naggar]

Lapetite,

Please do any new posts to your other thread, in MBAM General at this link http://forums.malwarebytes.org/index.php?showtopic=121886

"this" thread is now closed; since you got the all clear from Nasdaq at BC.