Jump to content

Ukash virus disabled safe mode and task manager


Paji

Recommended Posts

My laptop has been infected with the UKASH virus and I unable to boot into Safe Mode at all. I have tried to use puppy linux and the kaspersky rescue disk and it won't boot from either of this. Puppy Linux does not load, complains about a missing file. Kaspersky rescue disk starts to load but the CD ROM drive makes an awful sound and then evetually it fails to boot and once again reports a file is not found. Sounds to me like the virus is preventing the boot from the CD's.

I can boot into windows normally but I don't want to do this as the virus is encrypting the files if I start windows normally.

Any ideas how I can remove the virus ?

Paji

Link to post
Share on other sites

Hello Paji and welcome to MalwareBytes forums.

What is the Windows version ??

When did this issue first appear?

Tell me, if you have the windows operating system cd/dvd ?

tell me, if this system has a USB port and you have a new (clean) USB-flash-thumb drive

If you have access to a clean system, where you can download the tools we need.

I would prefer that to insure clean/safe downloads.

IF this is running Vista or Windows 7, then .....

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

OR If you have the Windows o.s. DVD, then To enter System Recovery Options, by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt i_arrow-l.gif

    [*]Select Command Prompt

    [*]In the command window type in notepad and press Enter.

    [*]The notepad opens. Under File menu select Open.

    [*]Select "Computer" and find your flash drive letter and close the notepad.

    [*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

    Note: Replace letter e with the drive letter of your flash drive.

    [*]The tool will start to run.

    [*]When the tool opens click Yes to disclaimer.

    [*]Press Scan button.

    [*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.