trojan.agent needs taking care of!

THEUNKNOWN666 · January 27, 2013

Ok so over 2 years ago i was on a chat site and clicked a link some gave me (the link has now been changed to this ITS A DANGEROUS SITE) http://free-streamin...aming-video.php and downloaded a thing called vidcodec.464783 which now on the new link is called vidcodec.51829.exe but when I downloaded it I thought nothing of it until a year later so I scanned my pc but came up with nothing and with no luck on finding out what this was the link and vidcodec had changed name so i downloaded it again to see if I could see if it would come up with anything which it did and came back on malwarebytes as Trojan.agent but I want to know if this trojan i downloaded vidcodec.464783 actually did anything to my computer because its still on my pc and cant find anything.

and thank you

plus I did accidentally post this in the pc help forum so i posted it back here on this forum.

gringo_pr · January 27, 2013

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

Please download

DeFogger to your desktop.
Double click DeFogger to run the tool.

The application window will appear
Click the Disable button to disable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
Click OK
DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

Please download DDS from one of the links below and save it to your desktop:

Download DDS and save it to your desktop

Link1
Link2
Link3

Double-Click on dds.scr and a command window will appear. This is normal.
Shortly after two logs will appear:
- DDS.txt
- Attach.txt
[*]A window will open instructing you save & post the logs
[*]Save the logs to a convenient place such as your desktop
[*]Copy the contents of both logs & post in your next reply

information and logs

In your next post I need the following

both reports from DDS
report from security check
let me know of any problems you may have had

Gringo

THEUNKNOWN666 · January 28, 2013

okay I will do this asap thanks, just so u know I have had a little help before on the bleeping computer forums but after a while the topic got closed and now im kinda stuck but I still have the scanning documents on notepad so did u want them or not if they will help?

gringo_pr · January 28, 2013

no lets go ahead and use new reports as things do change and it could be dangerous to use old reports

THEUNKNOWN666 · January 28, 2013

ok I will do this as soon as I get home tommorow also not sure if you read the previous forum but I did system restore back to my 2 OTL scan by accident but this was when I still had the virus on my pc just fought i would let u know

THEUNKNOWN666 · January 28, 2013

CHECK UP

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2012

Webroot SecureAnywhere

Antivirus up to date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

Spyware Terminator 2012

Spybot - Search & Destroy

McAfee SiteAdvisor

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 30

Java version out of Date!

Adobe Flash Player 11.5.502.146

Mozilla Firefox (15.0)

Google Chrome 21.0.1180.89

Google Chrome 24.0.1312.56

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

AVG avgtray.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

Symantec Norton Online Backup NOBuAgent.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

THEUNKNOWN666 · January 28, 2013

DDS

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16448

Run by Jake Taylor at 20:28:45 on 2013-01-28

Microsoft Windows 7 Starter 6.1.7601.1.1252.44.1033.18.1012.242 [GMT 0:00]

.

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

AV: Webroot SecureAnywhere *Disabled/Updated* {9C0666FC-6C7D-3E97-3C40-0C6B33FC7401}

SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Webroot SecureAnywhere *Disabled/Updated* {27678718-4A47-3119-06F0-3719487B3EBC}

FW: AVG Internet Security 2012 *Disabled* {621CC794-9486-F902-D092-0484E8EA828B}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2012\avgrsx.exe

C:\Program Files\AVG\AVG2012\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Launch Manager\dsiwmis.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files\Launch Manager\LMutilps32.exe

C:\Program Files\Acer\Registration\GREGsvc.exe

C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

c:\PROGRA~1\mcafee\SITEAD~1\McSACore.exe

C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe

C:\Windows\system32\rundll32.exe

C:\Program Files\Acer\Acer VCM\RS_Service.exe

C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe

C:\Program Files\AVG\AVG2012\avgnsx.exe

C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\AVG\AVG2012\avgemcx.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\Explorer.EXE

C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe

C:\Program Files\EgisTec IPS\PmmUpdate.exe

C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Acer\Android Manager\iSync.exe

C:\Program Files\Acer\Updater\iUpdate.exe

C:\Program Files\Launch Manager\LMworker.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Ask.com\Updater\Updater.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\AVG\AVG2012\avgtray.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files\EgisTec IPS\EgisUpdate.exe

C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe

C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\McAfee Security Scan\3.0.207\SSScheduler.exe

C:\Users\Jake Taylor\AppData\Local\Google\Update\1.3.21.129\GoogleCrashHandler.exe

C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\notepad.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Windows\System32\svchost.exe -k WerSvcGroup

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.co.uk/

mStart Page = hxxp://acer.msn.com

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - <orphaned>

BHO: {2EECD738-5844-4a99-B4B6-146BF802613B} - <orphaned>

BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - c:\program files\avg\avg2012\avgdtiex.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\12.2.5.32\AVG Secure Search_toolbar.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

BHO: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: {D4027C7F-154A-4066-A1AD-4243D8127440} - <orphaned>

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\12.2.5.32\AVG Secure Search_toolbar.dll

uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

uRun: [Google Update] "c:\users\jake taylor\appdata\local\google\update\GoogleUpdate.exe" /c

mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s

mRun: [suiteTray] "c:\program files\egistec mywinlockersuite\x86\SuiteTray.exe"

mRun: [EgisTecPMMUpdate] "c:\program files\egistec ips\PmmUpdate.exe"

mRun: [EgisUpdate] "c:\program files\egistec ips\EgisUpdate.exe" -d

mRun: [Norton Online Backup] c:\program files\symantec\norton online backup\NOBuClient.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [LManager] c:\program files\launch manager\LManager.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [Power Management] c:\program files\acer\acer epower management\ePowerTray.exe

mRun: [iSyncData] c:\program files\acer\android manager\iSync.exe

mRun: [AndroidManager] c:\program files\acer\android manager\AML.exe

mRun: [iPatchData] c:\program files\acer\updater\iUpdate.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"

mRun: [vProt] "c:\program files\avg secure search\vprot.exe"

mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"

mRun: [spywareTerminatorShield] c:\program files\spyware terminator\SpywareTerminatorShield.exe

mRun: [spywareTerminatorUpdater] c:\program files\spyware terminator\SpywareTerminatorUpdate.exe

mRun: [HF_G_Jul] "c:\program files\avg secure search\HF_G_Jul.exe" /DoAction

mRun: [ROC_ROC_JULY_P1] "c:\program files\avg secure search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1

mRun: [AntiLogger] "c:\program files\antilogger\AntiLogger.exe" /minimized

dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.207\SSScheduler.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Crawler Search - tbr:iemenu

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: NameServer = 194.168.4.100 194.168.8.100

TCP: Interfaces\{0DB89397-BE7B-4481-8EB0-7C24C3DE1702} : DHCPNameServer = 194.168.4.100 194.168.8.100

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} -

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\12.2.6\ViProtocol.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\jake taylor\appdata\roaming\mozilla\firefox\profiles\spuqm7h4.default\

FF - prefs.js: keyword.URL - hxxps://isearch.avg.com/search?cid=%7B42a65f97-24a2-413b-b976-be6cd57e8ae5%7D&mid=5a812a37512147d1a99939d3c949c4ff-913753df0c16864e81df211f786d0c2f28dd749d&ds=AVG&v=12.2.5.32〈=en&pr=fr&d=2012-02-24%2020%3A06%3A47&sap=ku&q=

FF - plugin: c:\progra~1\mif5ba~1\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\12.2.6\npsitesafety.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\1\NP_wtapp.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\users\jake taylor\appdata\local\google\update\1.3.21.129\npGoogleUpdate3.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll

FF - ExtSQL: 2013-01-27 18:20; {F53C93F1-07D5-430c-86D4-C9531B27DFAF}; c:\program files\avg\avg2012\firefox\DoNotTrack

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 31952]

R1 AntiLog32;AntiLog32;c:\windows\system32\drivers\AntiLog32.sys [2012-9-1 80696]

R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2011-5-23 47968]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-7-26 237408]

R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-12-23 41040]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-8-24 301920]

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-5 27496]

R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2011-7-26 21600]

R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2011-7-26 16936]

R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2011-7-26 62240]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2011-10-12 5167736]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]

R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-5-12 249648]

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]

R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2011-7-26 353360]

R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2011-9-2 739944]

R2 GREGService;GREGService;c:\program files\acer\registration\GREGsvc.exe [2011-1-18 29696]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2011-7-26 13336]

R2 IconMan_R;IconMan_R;c:\program files\realtek\realtek pcie card reader\RIconMan.exe [2011-7-26 1755136]

R2 Live Updater Service;Live Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2012-8-28 255376]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-11 398184]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-11 682344]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\McSACore.exe [2012-8-26 95232]

R2 NOBU;Norton Online Backup;c:\program files\symantec\norton online backup\NOBuAgent.exe [2010-6-1 2057560]

R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2011-7-26 260640]

R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-7-15 1153368]

R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 139856]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-6-23 21104]

R3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2011-7-26 7435264]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\drivers\RtsPStor.sys [2011-7-26 252520]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-7-26 327784]

R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]

R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]

R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]

R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]

R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]

S2 0094541347707842mcinstcleanup;McAfee Application Installer Cleanup (0094541347707842);c:\users\jaketa~1\appdata\local\temp\009454~1.exe -cleanup -nolog --> c:\users\jaketa~1\appdata\local\temp\009454~1.EXE -cleanup -nolog [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-6-7 191752]

S3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files\common files\egistec\services\EgisTicketService.exe [2011-4-2 173424]

S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.207\McCHSvc.exe [2011-6-17 237008]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]

.

=============== Created Last 30 ================

.

2013-01-27 17:56:42 -------- d-----w- c:\users\jake taylor\appdata\local\Programs

.

==================== Find3M ====================

.

2013-01-27 19:09:38 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-27 19:09:38 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-12-14 16:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 20:30:05.40 ===============

THEUNKNOWN666 · January 28, 2013

ATTACH

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Starter

Boot Device: \Device\HarddiskVolume3

Install Date: 25/12/2011 09:28:45

System Uptime: 28/01/2013 18:42:36 (2 hours ago)

.

Motherboard: Acer | | JE06_PT

Processor: Intel® Atom CPU N570 @ 1.66GHz | CPU | 1666/667mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 216 GiB total, 167.997 GiB free.

D: is FIXED (FAT32) - 4 GiB total, 0.004 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: A2 Direct Disk Access Support Driver

Device ID: ROOT\LEGACY_A2DDA\0000

Manufacturer:

Name: A2 Direct Disk Access Support Driver

PNP Device ID: ROOT\LEGACY_A2DDA\0000

Service: A2DDA

.

==== System Restore Points ===================

.

RP53: 02/09/2012 20:07:18 - Windows Update

RP54: 02/09/2012 20:13:40 - Windows Backup

RP55: 05/09/2012 17:16:33 - Windows Update

RP56: 09/09/2012 16:29:06 - Windows Update

RP57: 09/09/2012 17:29:02 - Windows Backup

RP58: 09/09/2012 18:18:43 - Windows Update

RP59: 09/09/2012 19:00:33 - Windows Backup

RP60: 09/09/2012 19:06:48 - OTL Restore Point - 09/09/2012 19:06:48

RP61: 09/09/2012 19:43:18 - Windows Update

RP62: 10/09/2012 14:59:38 - Windows Update

RP63: 11/09/2012 16:30:01 - Windows Update

RP64: 15/09/2012 09:43:27 - Windows Update

RP65: 16/09/2012 12:05:31 - Windows Update

RP66: 18/09/2012 15:40:40 - Windows Update

RP67: 18/09/2012 15:47:09 - Windows Backup

RP68: 18/09/2012 15:55:42 - OTL Restore Point - 18/09/2012 15:55:41

RP69: 18/09/2012 16:29:04 - OTL Restore Point - 18/09/2012 16:29:02

RP70: 18/09/2012 18:08:21 - OTL Restore Point - 18/09/2012 18:08:16

RP71: 20/09/2012 16:37:54 - Windows Update

RP72: 20/09/2012 20:22:37 - Restore Operation

RP73: 20/09/2012 20:32:25 - Windows Update

RP74: 27/01/2013 17:53:01 - Windows Update

RP75: 27/01/2013 18:00:12 - Windows Backup

RP76: 27/01/2013 19:00:14 - Windows Backup

RP77: 27/01/2013 20:31:37 - Windows Update

.

==== Installed Programs ======================

.

???? ??? Windows Live

???? Windows Live

????? Windows Live

?????? ??????? ?? Windows Live

???????? ?????????? Windows Live

?????????? Windows Live

??????????? ?? Windows Live

Acer Crystal Eye Webcam

Acer ePower Management

Acer eRecovery Management

Acer Games

Acer Registration

Acer ScreenSaver

Acer Updater

Acer VCM

Adobe AIR

Adobe DNG Codec

Adobe Download Assistant

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X MUI

Agatha Christie - Death on the Nile

AndroidInstaller

AntiLogger

Ask Toolbar

AVG 2012

Babylon toolbar on IE

Bejeweled 2 Deluxe

Bing Bar

Chuzzle Deluxe

D3DX10

eBay Worldwide

FATE

Final Drive: Nitro

Fotogalerija Windows Live

Galeria de Fotografias do Windows Live

Galeria fotografii uslugi Windows Live

Galeria fotogràfica del Windows Live

Galerie de photos Windows Live

Galerie foto Windows Live

Galería fotográfica de Windows Live

Google Chrome

Identity Card

Insaniquarium Deluxe

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 30

Jewel Match 3

Jewel Quest Solitaire

Junk Mail filter update

Launch Manager

Malwarebytes Anti-Malware version 1.70.0.1100

McAfee Security Scan Plus

McAfee SiteAdvisor

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mozilla Firefox 15.0 (x86 en-US)

Mozilla Firefox 15.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MyWinLocker 4

MyWinLocker Suite

newsXpresso

Norton Online Backup

Penguins!

Plants vs. Zombies - Game of the Year

Poczta uslugi Windows Live

Podstawowe programy Windows Live

Polar Bowler

Pošta Windows Live

PriceGong 2.5.0

Raccolta foto di Windows Live

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

Realtek PCIE Card Reader

S?????? f?t???af??? t?? Windows Live

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Shredder

Skip-Bo - Castaway Caper

Skype™ 5.10

Slingo Deluxe

Spybot - Search & Destroy

Spyware Terminator 2012

Synaptics Pointing Device Driver

Torchlight

Tradewinds Legends

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update Installer for WildTangent Games App

uTorrentBar Toolbar

Virtual Villagers 4 - The Tree of Life

VLC media player 1.1.11

Web Security Guard with Crawler Toolbar

Wedding Dash

Welcome Center

WildTangent Games App (Acer Games)

Windows Live

Windows Live ???

Windows Live ????

Windows Live Argazki Galeria

Windows Live Communications Platform

Windows Live Essentials

Windows Live Fotótár

Windows Live Fotogalerie

Windows Live Fotogalleri

Windows Live Fotogaléria

Windows Live Fotograf Galerisi

Windows Live Galeria de Fotos

Windows Live Galerija fotografija

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Temel Parçalar

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Liven asennustyökalu

Windows Liven sähköposti

Windows Liven valokuvavalikoima

Wizard101(UK)

Xubuntu

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

28/01/2013 19:39:15, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UxSms service.

28/01/2013 16:17:00, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom

27/01/2013 20:32:52, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800736b3: Security Update for Windows 7 (KB2712808).

27/01/2013 20:28:53, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

27/01/2013 20:28:53, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service.

27/01/2013 18:12:58, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.

27/01/2013 17:49:46, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

27/01/2013 17:49:46, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

.

==== End Of File ===========================

gringo_pr · January 29, 2013

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove
- Ask Toolbar
  Babylon toolbar on IE
  Bing Bar
  Java™ 6 Update 30
  McAfee Security Scan Plus
  PriceGong 2.5.0
  uTorrentBar Toolbar

Please download and install Revo Uninstaller Free

Double click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here http://www.ccleaner.com/
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. default settings are fine
- Click Run Cleaner.
- Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

Double-click mbam icon
go to the update tab at the top
click on check for updates
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

Go Here to download HijackThis program
Save HijackThis to your desktop.
Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
copy and paste hijackthis report into the topic

"information and logs"

In your next post I need the following

Log From MBAM
report from Hijackthis
let me know of any problems you may have had
How is the computer doing now?

Gringo

THEUNKNOWN666 · January 29, 2013

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.29.10

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 9.0.8112.16421

Jake Taylor :: JAKETAYLOR-PC [administrator]

29/01/2013 21:02:07

mbam-log-2013-01-29 (21-02-07).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 202466

Time elapsed: 8 minute(s), 54 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 1

HKCU\SOFTWARE\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 2

C:\Program Files\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.

C:\Program Files\Funmoods\funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.

Files Detected: 0

(No malicious items detected)

(end)

THEUNKNOWN666 · January 29, 2013

i will post hijack this log tommorow

gringo_pr · January 30, 2013

No problem and I will be looking for the report

THEUNKNOWN666 · January 30, 2013

Here u go

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 16:21:11, on 30/01/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe

C:\Program Files\EgisTec IPS\PmmUpdate.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Acer\Android Manager\iSync.exe

C:\Program Files\Acer\Updater\iUpdate.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\Launch Manager\LMworker.exe

C:\Program Files\EgisTec IPS\EgisUpdate.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\AVG\AVG2012\avgtray.exe

C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Users\Jake Taylor\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Users\Jake Taylor\AppData\Local\Google\Update\1.3.21.129\GoogleCrashHandler.exe

C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Jake Taylor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O1 - Hosts: ÿþ127.0.0.1 localhost

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)

O2 - BHO: (no name) - {2EECD738-5844-4a99-B4B6-146BF802613B} - (no file)

O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)

O2 - BHO: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s

O4 - HKLM\..\Run: [suiteTray] "C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files\EgisTec IPS\PmmUpdate.exe"

O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files\EgisTec IPS\EgisUpdate.exe" -d

O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files\Symantec\Norton Online Backup\NOBuClient.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

O4 - HKLM\..\Run: [iSyncData] C:\Program Files\Acer\Android Manager\iSync.exe

O4 - HKLM\..\Run: [AndroidManager] C:\Program Files\Acer\Android Manager\AML.exe

O4 - HKLM\..\Run: [iPatchData] C:\Program Files\Acer\Updater\iUpdate.exe

O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"

O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"

O4 - HKLM\..\Run: [spywareTerminatorShield] C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe

O4 - HKLM\..\Run: [spywareTerminatorUpdater] C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe

O4 - HKLM\..\Run: [HF_G_Jul] "C:\Program Files\AVG Secure Search\HF_G_Jul.exe" /DoAction

O4 - HKLM\..\Run: [ROC_ROC_JULY_P1] "C:\Program Files\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1

O4 - HKLM\..\Run: [AntiLogger] "C:\Program Files\AntiLogger\AntiLogger.exe" /minimized

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Jake Taylor\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')

O4 - Global Startup: Acer VCM.lnk = ?

O8 - Extra context menu item: Crawler Search - tbr:iemenu

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (file missing)

O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.6\ViProtocol.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: McAfee Application Installer Cleanup (0094541347707842) (0094541347707842mcinstcleanup) - Unknown owner - C:\Users\JAKETA~1\AppData\Local\Temp\009454~1.EXE (file missing)

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe

O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files\Launch Manager\dsiwmis.exe

O23 - Service: EgisTec Ticket Service - Egis Technology Inc. - C:\Program Files\Common Files\EgisTec\Services\EgisTicketService.exe

O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files\WildTangent Games\App\GamesAppService.exe

O23 - Service: GREGService - Acer Incorporated - C:\Program Files\Acer\Registration\GREGsvc.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\McSACore.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe

O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: vToolbarUpdater13.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe

--

End of file - 11050 bytes

gringo_pr · January 31, 2013

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
  O4 - HKCU\..\Run: [Google Update] "C:\Users\Jake Taylor\AppData\Local\Google\Update\GoogleUpdate.exe" /c

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

NOTE**You can research each of those lines

>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
[*]When asked, allow the add/on to be installed
- Click Start
[*]Make sure that the option Remove found threats is unticked
[*]Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
[*]Click Scan
[*]wait for the virus definitions to be downloaded
[*]Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

THEUNKNOWN666 · January 31, 2013

How do I know which anti virus programs have the real time scanner and if so how do I turn it off

THEUNKNOWN666 · January 31, 2013

Okay big problem I did everything u asked started the scan it started but then all of a sudden my computer just went pitch black and shut down what should I do

THEUNKNOWN666 · January 31, 2013

Okay I came back to my computer after 2hours still a blank screen so decided to move the mouse and click a few buttons and all of a sudden everything came back on but I tried that when the computer first blacked out and nothing happened, so I put my password in and saw downloading the virus signature datebase had failed so ive started it again and this time it worked and is now scanning but why do you think my computer done that?

THEUNKNOWN666 · January 31, 2013

plus I thought I would mention my netbook did have a little drop down my stairs the other day but it only went down 4 steps and didn't hit the steps too hard,

not sure if that had anything to do with it

gringo_pr · January 31, 2013

sounds like a setting in the power management but other than that I don't have a clue

gringo

THEUNKNOWN666 · January 31, 2013

The only thing im worried about is if it effects the results?

gringo_pr · January 31, 2013

no it will not effect the results - it may turn black again if you are not at the computer

the computer is shutting down things to save power if you are not active on it (that is what I think is going on)

THEUNKNOWN666 · January 31, 2013

here u go

C:\Users\Jake Taylor\Desktop\infected\Unconfirmed 49995.crdownload a variant of Win32/Bundled.Toolbar.Ask application

C:\Users\Jake Taylor\Desktop\New folder\Unconfirmed 49995.crdownload a variant of Win32/Bundled.Toolbar.Ask application

C:\Users\Jake Taylor\Desktop\recycle bin\DTLite4451-0236.exe Win32/OpenCandy application

C:\Users\Jake Taylor\Desktop\temp folder\6AE84D4C-BAB0-7891-9F37-B21336A03D0B\MyBabylonTB.exe Win32/Toolbar.Babylon application

C:\Users\Jake Taylor\Desktop\temp folder\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbar4ie.exe Win32/Toolbar.Babylon application

C:\Users\Jake Taylor\Desktop\temp folder\is1598539481\10860396_Setup.DAT Win32/OpenCandy application

C:\Users\Jake Taylor\Desktop\temp folder\ApnStub.exe a variant of Win32/Bundled.Toolbar.Ask application

C:\Users\Jake Taylor\Doctor Web\DrWeb CureIt Quarantine\05\F05220D64498989B176717B5C186560CFFFB9C35694261A2D9A21177CFFC2BC3 a variant of Win32/InstallCore.D application

C:\Users\Jake Taylor\Downloads\System_Of_A_Down_-_Chop_Suey_downloader.exe Win32/Adware.MediaFinder application

THEUNKNOWN666 · January 31, 2013

again about my pc I only just clicked start scan when 5 seconds

later it just went pitch black do u still think it might be power saving?

gringo_pr · January 31, 2013

Hello

I have no idea about the black screen but has nothing to do with malware so you might ask in the windows forum

There are some minor things in your online scan that should be removed.

delete files

Copy all text in the quote box (below)...to Notepad.
@echo off
del /f /s /q "C:\Users\Jake Taylor\Desktop\infected\Unconfirmed 49995.crdownload:"
del /f /s /q "C:\Users\Jake Taylor\Desktop\New folder\Unconfirmed 49995.crdownload"
del /f /s /q "C:\Users\Jake Taylor\Desktop\recycle bin\DTLite4451-0236.exe"
del /f /s /q "C:\Users\Jake Taylor\Desktop\temp folder\6AE84D4C-BAB0-7891-9F37-B21336A03D0B\MyBabylonTB.exe"
del /f /s /q "C:\Users\Jake Taylor\Desktop\temp folder\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbar4ie.exe"
del /f /s /q "C:\Users\Jake Taylor\Desktop\temp folder\is1598539481\10860396_Setup.DAT"
del /f /s /q "C:\Users\Jake Taylor\Desktop\temp folder\ApnStub.exe"
del /f /s /q "C:\Users\Jake Taylor\Downloads\System_Of_A_Down_-_Chop_Suey_downloader.exe"
del %0
Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this: <--XP<--vista
Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal.
The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

turn off all active protection software
push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
please copy and past the following into the box ComboFix /Uninstall and click OK.
Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion
There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

THEUNKNOWN666 · February 1, 2013

Okay thank you for your help but what still want know is what this file or malware done to my computer cause I downloaded it and ran it?

trojan.agent needs taking care of!

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