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Hello, Microsoft Security Essentials has quarantined Medfos.B almost 10 times today. A week ago Seedabutor.B was quarantined twice and hasn't popped back up since. Immediately after being quarantined, I would delelte the threat but Medfos.B always comes back. I use MBAM religiously as well as Window Firewall and nothing has been detected. Thank you for your help.

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.9.2

Run by Tim at 14:55:48 on 2013-01-26

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3292.2064 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe

C:\Program Files\SWS\SWSAgent\Sws.Agent.Service.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://www.dell.com

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRunOnce: [JavaInstallRetry] RUNONCE=1 SPONSORS=0

mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtDCpl.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [stanley-H_XRX_S2P] c:\program files\xerox\xerox workcentre 3220\psu\Scan2pc.exe

mRun: [MSC] "c:\program files\microsoft security client\mssecex.exe" -hide -runkey

uPolicies-Explorer: HideSCAHealth = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} - hxxps://reports.igrs-ips.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{C85F13B5-D13E-4D87-9657-4D0BAD3BAE29} : DHCPNameServer = 192.168.1.1

Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\intuit\quickbooks 2011\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]

R1 MpKsl015ddbc0;MpKsl015ddbc0;c:\programdata\microsoft\microsoft antimalware\definition updates\{9cefcca0-c3f4-49de-abe3-1ce3f3e7f430}\MpKsl015ddbc0.sys [2013-1-26 29904]

R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 99272]

R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2011-3-5 1257760]

R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.SYS [2008-10-27 5120]

R2 Sws.Agent.Service;Sws.Agent.Service;c:\program files\sws\swsagent\Sws.Agent.Service.exe [2012-4-24 50272]

R3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-6-20 273448]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-1-26 40776]

R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-9-12 287824]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-12-1 1343400]

.

=============== Created Last 30 ================

.

2013-01-26 19:49:45 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-01-26 18:43:54 60872 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9cefcca0-c3f4-49de-abe3-1ce3f3e7f430}\offreg.dll

2013-01-26 18:43:54 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9cefcca0-c3f4-49de-abe3-1ce3f3e7f430}\MpKsl015ddbc0.sys

2013-01-26 18:43:24 6991832 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9cefcca0-c3f4-49de-abe3-1ce3f3e7f430}\mpengine.dll

2013-01-25 18:21:42 6991832 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-01-09 15:12:59 46592 ----a-w- c:\windows\system32\fpb.rs

2013-01-03 00:47:22 -------- d-----w- c:\users\tim\appdata\local\Programs

.

==================== Find3M ====================

.

2013-01-09 18:11:09 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-09 18:11:09 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-10 18:47:02 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-12-10 18:46:59 821736 ----a-w- c:\windows\system32\npDeployJava1.dll

2012-12-07 12:26:17 308736 ----a-w- c:\windows\system32\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- c:\windows\system32\gameux.dll

2012-11-30 04:53:34 169984 ----a-w- c:\windows\system32\winsrv.dll

2012-11-30 04:47:45 293376 ----a-w- c:\windows\system32\KernelBase.dll

2012-11-30 02:55:25 271360 ----a-w- c:\windows\system32\conhost.exe

2012-11-30 02:38:59 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll

2012-11-23 02:56:23 2345984 ----a-w- c:\windows\system32\win32k.sys

2012-11-23 02:48:41 49152 ----a-w- c:\windows\system32\taskhost.exe

2012-11-22 04:45:03 626688 ----a-w- c:\windows\system32\usp10.dll

2012-11-20 04:51:09 220160 ----a-w- c:\windows\system32\ncrypt.dll

2012-11-12 11:52:18 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:43:04 492032 ----a-w- c:\windows\system32\win32spl.dll

2012-11-09 04:42:49 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-08 16:29:12 1402312 ----a-w- c:\windows\system32\msxml4.dll

2012-11-02 05:11:31 376832 ----a-w- c:\windows\system32\dpnet.dll

2012-11-01 04:47:54 1389568 ----a-w- c:\windows\system32\msxml6.dll

.

============= FINISH: 14:55:56.17 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 12/1/2011 12:51:52 PM

System Uptime: 1/26/2013 1:39:19 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0HN7XN

Processor: Intel® Core2 Duo CPU E7600 @ 3.06GHz | CPU | 3066/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 298 GiB total, 264.335 GiB free.

E: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMTSSTCORP_DVD+-RW_TS-H653H_______________D800____\5&645AB4&0&1.0.0

Manufacturer: (Standard CD-ROM drives)

Name: TSSTcorp DVD+-RW TS-H653H ATA Device

PNP Device ID: IDE\CDROMTSSTCORP_DVD+-RW_TS-H653H_______________D800____\5&645AB4&0&1.0.0

Service: cdrom

.

==== System Restore Points ===================

.

RP195: 12/20/2012 10:35:29 AM - Windows Update

RP196: 12/22/2012 3:00:20 AM - Windows Update

RP197: 12/26/2012 10:45:12 AM - Windows Update

RP198: 12/29/2012 3:26:04 PM - Windows Update

RP199: 1/3/2013 7:12:18 AM - Windows Update

RP201: 1/4/2013 9:05:02 AM - Configured StoneRiver Life Portraits® ES

RP202: 1/7/2013 10:28:35 AM - Windows Update

RP203: 1/9/2013 1:45:01 PM - Windows Update

RP204: 1/12/2013 4:58:17 PM - Windows Update

RP205: 1/15/2013 7:22:16 PM - Windows Update

RP206: 1/16/2013 3:00:20 AM - Windows Update

RP207: 1/20/2013 10:29:37 AM - Windows Update

RP208: 1/24/2013 10:08:45 AM - Windows Update

RP209: 1/26/2013 1:47:57 PM - Removed Java 7 Update 9

RP210: 1/26/2013 1:48:59 PM - Removed Java 7 Update 9

RP211: 1/26/2013 1:51:09 PM - Removed Java 7 Update 9

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.5)

BioAPI Framework

BlackBerry Desktop Software 7.1

BlackBerry Device Software Updater

Broadcom NetXtreme-I Netlink Driver and Management Installer

CCleaner

Cisco Connect

Compatibility Pack for the 2007 Office system

Corporate Records Forms

CSS Cost Basis Client 7.0.1104

CSS Cost Basis Reporting Services 7.0.1114

CSS Framework 1.0.36.6

CSS Framework 2.0.30

CSS LOPR Client

CSS Mutual Funds Client

CSS Obligation Warehouse Client 7.0.1079

CSS Omgeo Access

CSS Omgeo Alert STP - Client

CSS Review and Release Client

CSS Segregation Management

CSS Stock Record Viewer

Dell Resource CD

Dell Security Device Driver Pack

ESET Online Scanner v3

Incorporation Forms

Java 7 Update 9

Java Auto Updater

LPES Desktop - ANICO

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Office 2003 Primary Interop Assemblies

Microsoft Office File Validation Add-In

Microsoft Office Professional Edition 2003

Microsoft Security Client

Microsoft Security Essentials

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual Studio 2005 Tools for Office Runtime

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MSXML 4.0 SP3 Parser (KB973685)

Mutual of Omaha

Mutual of Omaha - Health

QuickBooks

QuickBooks Pro 2011

Realtek High Definition Audio Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Southwest Securities Inc. - Q

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

UPEK TouchChip Fingerprint Reader

Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5)

WinFlex 6

Xerox WorkCentre 3220

.

==== Event Viewer Messages From Past Week ========

.

1/26/2013 12:12:56 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

1/26/2013 12:12:56 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

1/26/2013 10:25:24 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

1/26/2013 10:25:24 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/26/2013 10:25:24 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/26/2013 1:39:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom

1/26/2013 1:05:30 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

1/26/2013 1:03:45 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

1/26/2013 1:03:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/26/2013 1:03:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

1/26/2013 1:03:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/26/2013 1:03:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

1/26/2013 1:03:30 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom discache MpFilter spldr Wanarpv6

1/26/2013 1:03:30 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

1/26/2013 1:00:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

1/23/2013 10:05:32 AM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

1/21/2013 1:58:28 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user TSR\Tim SID (S-1-5-21-2371214144-1427845669-1413801427-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

 

 

 

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

CCleaner

Java 7 Update 9

Java version out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbam.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

# AdwCleaner v2.108 - Logfile created 01/26/2013 at 15:09:21

# Updated 24/01/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)

# User : Tim - TSR

# Boot Mode : Normal

# Running from : C:\Users\Tim\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

*************************

AdwCleaner[s2].txt - [506 octets] - [26/01/2013 15:09:21]

########## EOF - C:\AdwCleaner[s2].txt - [565 octets] ##########

RogueKiller V8.4.3 [Jan 26 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : Tim [Admin rights]

Mode : Scan -- Date : 01/26/2013 15:11:33

| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HD322GJ ATA Device +++++

--- User ---

[MBR] a6f2675f7f78c2ffafad3882aa437f27

[bSP] ababdee26d814f85065096f0c35edfec : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 305143 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_01262013_02d1511.txt >>

RKreport[1]_S_01262013_02d1511.txt

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Share on other sites

No problems with Combofix.

The computer seems fine but I haven't done much of anything since Combofix rebooted the machine.

Log below:

ComboFix 13-01-26.02 - Tim 01/26/2013 15:32:45.1.2 - x86

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3292.2495 [GMT -5:00]

Running from: c:\users\Tim\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\users\Tim\g2mdlhlpx.exe

c:\windows\$NtUninstallKB24664$

c:\windows\$NtUninstallKB24664$\1829991231

.

c:\windows\system32\drivers\cdrom.sys was missing

Restored copy from - c:\windows\System32\DriverStore\FileRepository\cdrom.inf_x86_neutral_6381e09675524225\cdrom.sys

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Service_.cdrom

.

.

((((((((((((((((((((((((( Files Created from 2012-12-26 to 2013-01-26 )))))))))))))))))))))))))))))))

.

.

2013-01-26 20:36 . 2013-01-26 20:37 -------- d-----w- c:\users\Tim\AppData\Local\temp

2013-01-26 18:43 . 2013-01-08 04:57 6991832 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9CEFCCA0-C3F4-49DE-ABE3-1CE3F3E7F430}\mpengine.dll

2013-01-25 18:21 . 2013-01-08 04:57 6991832 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-09 15:12 . 2012-12-07 12:20 2576384 ----a-w- c:\windows\system32\gameux.dll

2013-01-03 00:47 . 2013-01-03 00:47 -------- d-----w- c:\users\Tim\AppData\Local\Programs

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-09 18:11 . 2012-03-29 18:05 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-09 18:11 . 2011-12-01 20:12 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-16 14:13 . 2012-12-22 08:00 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-22 08:00 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49 . 2011-12-01 20:10 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-10 18:47 . 2012-12-10 18:47 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-12-10 18:46 . 2012-12-10 18:47 821736 ----a-w- c:\windows\system32\npDeployJava1.dll

2012-11-28 17:06 . 2012-11-28 17:06 740840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2936B494-2B6C-4C2E-9FED-65273CF1A707}\gapaengine.dll

2012-11-12 11:52 . 2012-12-12 13:00 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:42 . 2012-12-12 13:00 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-08 16:29 . 2012-11-08 16:29 1402312 ----a-w- c:\windows\system32\msxml4.dll

2012-11-02 05:11 . 2012-12-12 13:00 376832 ----a-w- c:\windows\system32\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtDCpl.exe" [2009-08-26 2691072]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]

"Stanley-H_XRX_S2P"="c:\program files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe" [2010-01-26 253952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Intuit Data Protect.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk

backup=c:\windows\pss\Intuit Data Protect.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk

backup=c:\windows\pss\QuickBooks Update Agent.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks_Standard_21.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk

backup=c:\windows\pss\QuickBooks_Standard_21.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-12-03 07:35 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]

2012-10-08 17:45 2643320 ----a-w- c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]

2011-11-02 07:00 90448 ----a-w- c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-07-03 14:04 252848 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [x]

S2 Sws.Agent.Service;Sws.Agent.Service;c:\program files\SWS\SWSAgent\Sws.Agent.Service.exe [x]

S3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [x]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 18:11]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} - hxxps://reports.igrs-ips.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab

.

- - - - ORPHANS REMOVED - - - -

.

HKLM-Run-MSC - c:\program files\Microsoft Security Client\mssecex.exe

SafeBoot-28992163.sys

SafeBoot-77587963.sys

MSConfigStartUp-Deployment - c:\users\Tim\AppData\Local\Diagnostics\Deployment\hcmbgmm.dll

MSConfigStartUp-LifeLink Corporation - c:\users\Tim\AppData\Local\LifeLink Corporation\vcxxyqjm.dll

MSConfigStartUp-mwifgr - c:\users\Tim\AppData\Roaming\mwifgr.dll

MSConfigStartUp-napsv - c:\users\Tim\AppData\Roaming\napsv.dll

MSConfigStartUp-Research In Motion - c:\users\Tim\AppData\Local\VirtualStore\Research In Motion\jgthd.dll

MSConfigStartUp-svdwui - c:\users\Tim\AppData\Roaming\svdwui.dll

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Microsoft Security Client\MsMpEng.exe

c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

c:\windows\system32\taskhost.exe

c:\windows\system32\conhost.exe

c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

c:\program files\Windows Media Player\wmpnetwk.exe

.

**************************************************************************

.

Completion time: 2013-01-26 15:39:18 - machine was rebooted

ComboFix-quarantined-files.txt 2013-01-26 20:39

.

Pre-Run: 283,747,250,176 bytes free

Post-Run: 283,452,850,176 bytes free

.

- - End Of File - - 5E784C104D3393C05A9ECF193E1D9157

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So far so good. Thank you for your help. I appreciate it.

Since running everything, I have updated Java and Adobe and turned real time protection for MSE back on.

There are a few new desktop icons...in addition to the programs you had me download. There is now a user folder with title as my username as well as a folder titled RK_Quarantine. I'm guessing those were a result of running Combofix?

Is there anything else you recommend I do?

If not, thank you again.

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

Link to post
Share on other sites

ComboFix 13-01-26.02 - Tim 01/26/2013 16:08:21.2.2 - x86

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3292.2248 [GMT -5:00]

Running from: c:\users\Tim\Desktop\ComboFix.exe

Command switches used :: c:\users\Tim\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-26 to 2013-01-26 )))))))))))))))))))))))))))))))

.

.

2013-01-26 20:36 . 2010-11-20 21:29 108544 ----a-w- c:\windows\system32\drivers\cdrom.sys

2013-01-09 15:12 . 2012-12-07 12:20 2576384 ----a-w- c:\windows\system32\gameux.dll

2013-01-03 00:47 . 2013-01-03 00:47 -------- d-----w- c:\users\Tim\AppData\Local\Programs

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-26 20:49 . 2012-12-10 18:47 859552 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-01-09 18:11 . 2012-03-29 18:05 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-09 18:11 . 2011-12-01 20:12 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-16 14:13 . 2012-12-22 08:00 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-22 08:00 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49 . 2011-12-01 20:10 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-10 18:46 . 2011-12-01 20:12 746984 ----a-w- c:\windows\system32\deployJava1.dll

2012-11-28 17:06 . 2012-11-28 17:06 740840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2936B494-2B6C-4C2E-9FED-65273CF1A707}\gapaengine.dll

2012-11-12 11:52 . 2012-12-12 13:00 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:42 . 2012-12-12 13:00 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-08 16:29 . 2012-11-08 16:29 1402312 ----a-w- c:\windows\system32\msxml4.dll

2012-11-02 05:11 . 2012-12-12 13:00 376832 ----a-w- c:\windows\system32\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtDCpl.exe" [2009-08-26 2691072]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]

"Stanley-H_XRX_S2P"="c:\program files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe" [2010-01-26 253952]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Intuit Data Protect.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk

backup=c:\windows\pss\Intuit Data Protect.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk

backup=c:\windows\pss\QuickBooks Update Agent.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks_Standard_21.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk

backup=c:\windows\pss\QuickBooks_Standard_21.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-12-18 19:08 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]

2012-10-08 17:45 2643320 ----a-w- c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]

2011-11-02 07:00 90448 ----a-w- c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-07-03 14:04 252848 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [x]

S2 Sws.Agent.Service;Sws.Agent.Service;c:\program files\SWS\SWSAgent\Sws.Agent.Service.exe [x]

S3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [x]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 18:11]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} - hxxps://reports.igrs-ips.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-26 16:12:02

ComboFix-quarantined-files.txt 2013-01-26 21:12

ComboFix2.txt 2013-01-26 20:39

.

Pre-Run: 282,942,472,192 bytes free

Post-Run: 283,142,455,296 bytes free

.

- - End Of File - - B96F5560D9091657F1A8851B36B037E4

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

Link to post
Share on other sites

ComboFix 13-01-26.02 - Tim 01/26/2013 16:27:47.3.2 - x86

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3292.2225 [GMT -5:00]

Running from: c:\users\Tim\Desktop\ComboFix.exe

Command switches used :: c:\users\Tim\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-26 to 2013-01-26 )))))))))))))))))))))))))))))))

.

.

2013-01-26 20:36 . 2010-11-20 21:29 108544 ----a-w- c:\windows\system32\drivers\cdrom.sys

2013-01-09 15:12 . 2012-12-07 12:20 2576384 ----a-w- c:\windows\system32\gameux.dll

2013-01-03 00:47 . 2013-01-03 00:47 -------- d-----w- c:\users\Tim\AppData\Local\Programs

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-26 20:49 . 2012-12-10 18:47 859552 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-01-09 18:11 . 2012-03-29 18:05 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-09 18:11 . 2011-12-01 20:12 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-16 14:13 . 2012-12-22 08:00 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-22 08:00 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 21:49 . 2011-12-01 20:10 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-10 18:46 . 2011-12-01 20:12 746984 ----a-w- c:\windows\system32\deployJava1.dll

2012-11-28 17:06 . 2012-11-28 17:06 740840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2936B494-2B6C-4C2E-9FED-65273CF1A707}\gapaengine.dll

2012-11-12 11:52 . 2012-12-12 13:00 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-09 04:42 . 2012-12-12 13:00 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-08 16:29 . 2012-11-08 16:29 1402312 ----a-w- c:\windows\system32\msxml4.dll

2012-11-02 05:11 . 2012-12-12 13:00 376832 ----a-w- c:\windows\system32\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtDCpl.exe" [2009-08-26 2691072]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]

"Stanley-H_XRX_S2P"="c:\program files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe" [2010-01-26 253952]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Intuit Data Protect.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk

backup=c:\windows\pss\Intuit Data Protect.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk

backup=c:\windows\pss\QuickBooks Update Agent.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks_Standard_21.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk

backup=c:\windows\pss\QuickBooks_Standard_21.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-12-18 19:08 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]

2012-10-08 17:45 2643320 ----a-w- c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]

2011-11-02 07:00 90448 ----a-w- c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-07-03 14:04 252848 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [x]

S2 Sws.Agent.Service;Sws.Agent.Service;c:\program files\SWS\SWSAgent\Sws.Agent.Service.exe [x]

S3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [x]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 18:11]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} - hxxps://reports.igrs-ips.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-26 16:31:12

ComboFix-quarantined-files.txt 2013-01-26 21:31

ComboFix2.txt 2013-01-26 21:12

ComboFix3.txt 2013-01-26 20:39

.

Pre-Run: 283,218,112,512 bytes free

Post-Run: 283,176,996,864 bytes free

.

- - End Of File - - 2DE7951E43AA37F662CC7177ACAFEA8B

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Java 7 Update 9

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

 

 

 

 

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Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.26.11

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 8.0.7601.17514

Tim :: TSR [administrator]

1/26/2013 6:23:31 PM

mbam-log-2013-01-26 (18-23-31).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 202630

Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 6:27:43 PM, on 1/26/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe

C:\Program Files\Intuit\QuickBooks 2011\qbw32.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Users\Tim\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [stanley-H_XRX_S2P] C:\Program Files\Xerox\Xerox WorkCentre 3220\PSU\Scan2pc.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} (Crystal ActiveX Report Viewer Control 10.0) - https://reports.igrs-ips.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab

O18 - Protocol: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe

O23 - Service: Sws.Agent.Service - Southwest Securities, Inc. - C:\Program Files\SWS\SWSAgent\Sws.Agent.Service.exe

--

End of file - 3806 bytes

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  • Staff

 

 

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe
      O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

 

 

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  • Staff

Hello

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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