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Need help with removal of ads from lower left and right corners of browser


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Hello -- would appreciate your help with this removal. I've tried a number of things (including some of your earlier forum threads) with no success yet. Here are the logs you requested:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.11.2

Run by John at 11:37:12 on 2013-01-26

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3839.1555 [GMT -6:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE

C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\DELL\OSD\OSDSvr.exe

C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\MozyHome\mozystat.exe

C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe

C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe

C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

uRun: [CAHeadless] C:\Program Files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe

uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe

uRun: [Facebook Update] "C:\Users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"

mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"

mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"

mRun: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [FAStartup] <no file>

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\John\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\John\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MOZYHO~1.LNK - C:\Program Files\MozyHome\mozystat.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB

DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.254 192.168.0.1

TCP: Interfaces\{198C848F-3170-4FFC-BAB5-C76E3A4CF090} : DHCPNameServer = 192.168.1.254 192.168.0.1

TCP: Interfaces\{EEB14C6B-9B40-47CE-BA27-37F8E48A2B0B} : DHCPNameServer = 192.168.1.254 192.168.0.1

TCP: Interfaces\{EEB14C6B-9B40-47CE-BA27-37F8E48A2B0B}\34963736F60393933363 : DHCPNameServer = 192.168.1.254 192.168.0.1

TCP: Interfaces\{EEB14C6B-9B40-47CE-BA27-37F8E48A2B0B}\370716E676 : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{EEB14C6B-9B40-47CE-BA27-37F8E48A2B0B}\C696E6B6379737 : DHCPNameServer = 209.18.47.61 209.18.47.62

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

LSA: Notification Packages = scecli FAPassSync

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.56\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

Hosts: 72.29.93.243 www.google-analytics.com.

Hosts: 72.29.93.243 ad-emea.doubleclick.net.

Hosts: 72.29.93.243 www.statcounter.com.

Hosts: 64.27.10.42 www.google-analytics.com.

Hosts: 64.27.10.42 ad-emea.doubleclick.net.

.

Note: multiple HOSTS entries found. Please refer to Attach.txt

.

============= SERVICES / DRIVERS ===============

.

R0 FXOSDDRV;DELL ACPI BIOS Simulator Driver;C:\Windows\System32\drivers\FxOSDdrv64.sys [2010-4-12 15448]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]

R0 nvamacpi;NVIDIA Away Mode System;C:\Windows\System32\drivers\nvamacpi.sys [2009-11-24 28264]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-4-12 55856]

R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]

R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-14 169624]

R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-9 169312]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2012-1-17 98208]

R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2011-10-16 168448]

R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2011-10-16 131072]

R2 EpsonCustomerParticipation;EpsonCustomerParticipation;C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-3-17 552832]

R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-4-4 2409800]

R2 FOXOSDService;Dell OSD Service;C:\Program Files (x86)\DELL\OSD\OSDSvr.exe [2010-4-12 68696]

R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-7-31 517632]

R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-18 1153368]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824]

R3 NW1950;NextWindow 1950 Touch Screen;C:\Windows\System32\drivers\NW1950.sys [2009-7-29 24568]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch10;Roxio Hard Drive Watcher 10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2009-6-10 166384]

S2 SessionLauncher;SessionLauncher;C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-24 238848]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 128456]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2011-6-23 20992]

S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-6-10 1124848]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-23 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-29 1255736]

S4 RoxLiveShare10;LiveShare P2P Server 10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2009-6-10 309744]

.

=============== Created Last 30 ================

.

2013-01-26 17:17:01 -------- d-----w- C:\Users\John\AppData\Local\Programs

2013-01-26 17:13:48 -------- d-sh--w- C:\$RECYCLE.BIN

2013-01-26 17:12:28 -------- d-----w- C:\Program Files\CCleaner

2013-01-26 17:11:06 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-26 16:41:38 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D49D3B2A-7CD9-4AF8-B729-FCC57D082A59}\mpengine.dll

2013-01-24 16:17:40 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-19 18:02:41 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-19 18:02:41 -------- d-----w- C:\Program Files\iTunes

2013-01-19 18:02:41 -------- d-----w- C:\Program Files\iPod

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-01-19 17:56:56 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-01-19 16:09:26 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-01-14 16:55:22 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll

2013-01-14 16:54:59 -------- d-----w- C:\Program Files (x86)\Realtime Landscaping Architect 2012 Trial

2013-01-14 16:33:37 -------- d-----w- C:\Users\John\AppData\Roaming\GetRightToGo

2013-01-14 12:31:57 -------- d-----r- C:\Users\John\Dropbox

2013-01-14 12:29:10 -------- d-----w- C:\Users\John\AppData\Roaming\Dropbox

2013-01-13 07:53:43 750592 ----a-w- C:\Windows\System32\win32spl.dll

2013-01-13 07:53:42 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2013-01-13 07:53:24 2002432 ----a-w- C:\Windows\System32\msxml6.dll

2013-01-13 07:53:24 1882624 ----a-w- C:\Windows\System32\msxml3.dll

2013-01-13 07:53:23 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll

2013-01-13 07:53:23 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2013-01-13 07:53:17 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2013-01-13 07:53:17 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2013-01-13 07:52:46 68608 ----a-w- C:\Windows\System32\taskhost.exe

2013-01-13 07:52:45 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-12-31 18:21:57 -------- d-----w- C:\Users\John\AppData\Local\Facebook

.

==================== Find3M ====================

.

2013-01-26 17:11:02 859552 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-01-26 17:11:02 780192 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-01-19 16:09:26 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-14 22:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 02:41:02 1393736 ----a-w- C:\Users\John\gotomypc_635.exe

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-11-08 17:29:12 1402312 ----a-w- C:\Windows\SysWow64\msxml4.dll

2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll

2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll

.

============= FINISH: 11:37:37.20 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Ultimate

Boot Device: \Device\HarddiskVolume2

Install Date: 5/27/2010 5:28:33 PM

System Uptime: 1/26/2013 10:38:58 AM (1 hours ago)

.

Motherboard: Dell Inc. | | 0K837J

Processor: Intel® Core2 Duo CPU E8400 @ 3.00GHz | CPU 1 | 1981/333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 689 GiB total, 257.389 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

H: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}

Description: facap, FastAccess Video Capture

Device ID: ROOT\IMAGE\0000

Manufacturer: Sensible Vision

Name: facap, FastAccess Video Capture

PNP Device ID: ROOT\IMAGE\0000

Service: FACAP

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Broadcom NetLink Fast Ethernet

Device ID: PCI\VEN_14E4&DEV_1713&SUBSYS_02B61028&REV_02\4&142AD2EE&0&00B8

Manufacturer: Broadcom

Name: Broadcom NetLink Fast Ethernet

PNP Device ID: PCI\VEN_14E4&DEV_1713&SUBSYS_02B61028&REV_02\4&142AD2EE&0&00B8

Service: b57nd60a

.

==== System Restore Points ===================

.

RP265: 1/20/2013 1:37:27 AM - Windows Update

RP266: 1/23/2013 10:17:37 AM - Windows Update

RP267: 1/26/2013 9:57:55 AM - Removed LogMeIn Hamachi

RP268: 1/26/2013 9:58:43 AM - Removed Steam

RP269: 1/26/2013 11:05:47 AM - Removed Java 6 Update 14 (64-bit)

RP270: 1/26/2013 11:06:52 AM - Removed Java 6 Update 30

RP271: 1/26/2013 11:07:29 AM - Removed JavaFX 2.1.1

RP272: 1/26/2013 11:10:30 AM - Installed Java 7 Update 11

.

==== Hosts File Hijack ======================

.

Hosts: 72.29.93.243 www.google-analytics.com.

Hosts: 72.29.93.243 ad-emea.doubleclick.net.

Hosts: 72.29.93.243 www.statcounter.com.

Hosts: 64.27.10.42 www.google-analytics.com.

Hosts: 64.27.10.42 ad-emea.doubleclick.net.

Hosts: 64.27.10.42 www.statcounter.com.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

ABBYY FineReader 9.0 Sprint

Acrobat.com

Adobe AIR

Adobe Community Help

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Photoshop Elements 10

Adobe Photoshop Elements 8.0

Adobe Photoshop.com Inspiration Browser

Adobe Photoshop.com Uploader

Adobe Premiere Elements 10

Adobe Premiere Elements 8.0

Adobe Premiere Elements 8.0 Templates

Adobe Reader 9.5.3

Adobe Shockwave Player 11.6

Akamai NetSession Interface

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Print Creations

ATT-PRT22

Audible Download Manager

Bonjour

BookSmart® 3.2.2 3.2.2

Bridge Baron 21

Broadcom Wireless Utility

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

CCleaner

Cisco Connect

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Compatibility Pack for the 2007 Office system

CyberLink YouPaint

D3DX10

Dell Driver Download Manager

Dell Edoc Viewer

Dell Support Center (Support Software)

Dell Touch Zone

Dell TouchCam

Dell Wireless WLAN Card Utility

DIRECTV Player

DirectXInstallService

Dropbox

Elements 10 Organizer

EMCGadgets64

EPSON Artisan 837 Series Printer Uninstall

Epson Connect

Epson Connect Printer Setup

Epson Customer Participation

Epson Download Navigator

Epson Event Manager

Epson FAX Utility

Epson PC-FAX Driver

Epson Print CD

EPSON Printer Software

EPSON Scan

EpsonNet Print

Facebook Video Calling 1.2.0.287

FastAccess

Garmin Training Center

Garmin USB Drivers

Garmin WebUpdater

Google Chrome

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Guild Wars 2

Hello World 0.1

HijackThis 2.0.2

Image Desktop

iTunes

Java 7 Update 11

Java Auto Updater

JumpStart Art Club

Junk Mail filter update

League of Legends

LEGO MINDSTORMS NXT - English Language Pack

LEGO MINDSTORMS NXT Driver for x64

LEGO MINDSTORMS NXT Migration Package

LEGO MINDSTORMS NXT Software v2.0

Logitech Harmony Remote Software 7

LTCM Client

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Search Enhancement Pack

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft UI Engine

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

Movie Maker

MozyHome

MSN Toolbar

MSN Toolbar Platform

MSVCRT

MSVCRT_amd64

MSVCRT110

MSVCRT110_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MSXML 4.0 SP3 Parser (KB973685)

NextWindow TSA

Notepad++

NVIDIA 3D Vision Controller Driver 285.62

NVIDIA 3D Vision Driver 306.97

NVIDIA Control Panel 306.97

NVIDIA Display Control Panel

NVIDIA Drivers

NVIDIA Graphics Driver 306.97

NVIDIA Install Application

NVIDIA PhysX

NVIDIA PhysX System Software 9.11.0621

NVIDIA Stereoscopic 3D Driver

NVIDIA Update 1.10.8

NVIDIA Update Components

OSD

Outlook Setup Tool

Pando Media Booster

Photo Common

Photo Gallery

PMB

PowerDVD DX

PRE10STI64Installer

PSE10 STI Installer

Python 2.5 Numeric-24.2

Python 2.5 pygame-1.7.1release

Python 2.5 PythonCard-0.8.2

Python 2.5.1

Python 3.2.2 (64-bit)

Quicken 2010

Quicken WillMaker Plus 2004

QuickTime

Realtek High Definition Audio Driver

Realtime Landscaping Architect 2012 Trial

Remote Control USB Driver

RollerCoaster Tycoon 3

Roxio Activation Module

Roxio CinePlayer Decoder Pack

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator Premier

Roxio Creator Premier 10

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Shutterfly Express Uploader

Skype Toolbars

Skype™ 5.10

SmartSound Common Data

SmartSound Premiere Elements 10 x64 Plugin

SmartSound Quicktracks for Premiere Elements 8.0

SmartSound Sonicfire Pro 5

SPE

Spelling Dictionaries Support For Adobe Reader 9

Spotify

Spybot - Search & Destroy

swMSM

System Requirements Lab

TurboCAD Designer 17

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VD64Inst

VoiceOver Kit

Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Mobile Device Updater Component

wxPython 2.8.7.1 (unicode) for Python 2.5

Yahoo! Detect

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

1/26/2013 11:00:17 AM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

1/26/2013 10:49:30 AM, Error: Service Control Manager [7034] - The EPSON V3 Service4(01) service terminated unexpectedly. It has done this 1 time(s).

1/26/2013 10:42:01 AM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

1/26/2013 10:42:01 AM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure.

1/26/2013 10:39:54 AM, Error: Service Control Manager [7000] - The SessionLauncher service failed to start due to the following error: The system cannot find the file specified.

1/19/2013 12:01:09 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: An instance of the service is already running.

1/19/2013 12:00:09 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

1/19/2013 11:59:53 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

.

==== End Of File ===========================

attach.txt

dds.txt

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

 

 

 

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Results of the logs you requested are posted here:

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Out of date HijackThis installed!

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.70.0.1100

HijackThis 2.0.2

Java 7 Update 11

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Google Chrome 24.0.1312.52

Google Chrome 24.0.1312.56

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Spybot Teatimer.exe is disabled!

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

# AdwCleaner v2.108 - Logfile created 01/26/2013 at 13:46:48

# Updated 24/01/2013 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)

# User : John - JOHN-PC

# Boot Mode : Normal

# Running from : C:\Users\John\Downloads\adwcleaner (1).exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v24.0.1312.56

File : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [884 octets] - [26/01/2013 09:46:46]

AdwCleaner[s2].txt - [713 octets] - [26/01/2013 13:46:48]

########## EOF - C:\AdwCleaner[s2].txt - [772 octets] ##########

RogueKiller V8.4.3 [Jan 26 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : John [Admin rights]

Mode : Remove -- Date : 01/26/2013 13:56:05

| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

72.29.93.243 www.google-analytics.com.

72.29.93.243 ad-emea.doubleclick.net.

72.29.93.243 www.statcounter.com.

64.27.10.42 www.google-analytics.com.

64.27.10.42 ad-emea.doubleclick.net.

64.27.10.42 www.statcounter.com.

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST375052 8AS SCSI Disk Device +++++

--- User ---

[MBR] 94b963fc1cef746f548127796dd0671f

[bSP] 36980062a8f9247c97b77433f7e1859f : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 70 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 145408 | Size: 9842 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20301824 | Size: 705490 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

+++++ PhysicalDrive4: Imation Clip USB Device +++++

--- User ---

[MBR] 68c67a38526d4ec7771df448ebd221d1

[bSP] ef3177ea6997481f5647d45aa222b26f : MBR Code unknown

Partition table:

0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 8064 | Size: 7634 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[6]_D_01262013_02d1356.txt >>

RKreport[1]_S_01262013_02d1002.txt ; RKreport[2]_D_01262013_02d1003.txt ; RKreport[3]_S_01262013_02d1011.txt ; RKreport[4]_D_01262013_02d1011.txt ; RKreport[5]_S_01262013_02d1355.txt ;

RKreport[6]_D_01262013_02d1356.txt

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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ComboFix ran fine and the log is below. Other than the ads that appear in the bottom corners of the browser, computer is running fine. Verified that ads are still running.

ComboFix 13-01-26.02 - John 01/26/2013 14:20:24.5.2 - x64

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3839.2208 [GMT -6:00]

Running from: c:\users\John\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-26 to 2013-01-26 )))))))))))))))))))))))))))))))

.

.

2013-01-26 20:31 . 2013-01-26 20:31 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp

2013-01-26 20:31 . 2013-01-26 20:31 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-01-26 20:31 . 2013-01-26 20:31 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-26 17:51 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{069BFCEC-08AE-4698-9829-2157711FB5D8}\mpengine.dll

2013-01-26 17:17 . 2013-01-26 17:17 -------- d-----w- c:\users\John\AppData\Local\Programs

2013-01-26 17:12 . 2013-01-26 17:12 -------- d-----w- c:\program files\CCleaner

2013-01-26 17:11 . 2013-01-26 17:11 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-24 16:17 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-19 18:02 . 2013-01-19 18:03 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-19 18:02 . 2013-01-19 18:03 -------- d-----w- c:\program files\iTunes

2013-01-19 18:02 . 2013-01-19 18:02 -------- d-----w- c:\program files\iPod

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-01-19 16:09 . 2013-01-19 16:09 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-14 16:55 . 2009-09-04 23:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll

2013-01-14 16:54 . 2013-01-14 16:55 -------- d-----w- c:\program files (x86)\Realtime Landscaping Architect 2012 Trial

2013-01-14 16:33 . 2013-01-14 16:55 -------- d-----w- c:\users\John\AppData\Roaming\GetRightToGo

2013-01-14 12:31 . 2013-01-26 19:51 -------- d-----r- c:\users\John\Dropbox

2013-01-14 12:29 . 2013-01-26 19:51 -------- d-----w- c:\users\John\AppData\Roaming\Dropbox

2013-01-13 07:53 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll

2013-01-13 07:53 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-01-13 07:53 . 2012-11-01 05:43 2002432 ----a-w- c:\windows\system32\msxml6.dll

2013-01-13 07:53 . 2012-11-01 05:43 1882624 ----a-w- c:\windows\system32\msxml3.dll

2013-01-13 07:53 . 2012-11-01 04:47 1389568 ----a-w- c:\windows\SysWow64\msxml6.dll

2013-01-13 07:53 . 2012-11-01 04:47 1236992 ----a-w- c:\windows\SysWow64\msxml3.dll

2013-01-13 07:53 . 2012-11-20 05:48 307200 ----a-w- c:\windows\system32\ncrypt.dll

2013-01-13 07:53 . 2012-11-20 04:51 220160 ----a-w- c:\windows\SysWow64\ncrypt.dll

2013-01-13 07:52 . 2012-11-23 03:13 68608 ----a-w- c:\windows\system32\taskhost.exe

2013-01-13 07:52 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2012-12-31 18:21 . 2012-12-31 18:22 -------- d-----w- c:\users\John\AppData\Local\Facebook

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-26 17:11 . 2012-07-25 03:21 859552 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-01-26 17:11 . 2010-05-28 01:06 780192 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-01-19 16:09 . 2011-12-16 03:41 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-13 09:07 . 2010-06-03 10:21 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-16 17:11 . 2012-12-21 09:00 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 14:45 . 2012-12-21 09:00 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-21 09:00 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-16 14:13 . 2012-12-21 09:00 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-14 22:49 . 2012-07-30 22:29 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-29 00:43 . 2012-11-29 00:46 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{346FAE97-276D-4D5D-87C7-6E884095420B}\gapaengine.dll

2012-11-14 07:06 . 2012-12-12 09:01 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-12 09:01 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-12 09:02 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-12 09:02 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-12 09:02 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-12 09:02 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-12 09:02 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-12 09:02 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-12 09:02 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-12 09:02 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-12 09:02 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-12 09:02 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-12 09:02 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-12 09:02 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-12 09:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-12 09:02 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:41 . 2012-11-14 02:40 1393736 ----a-w- c:\users\John\gotomypc_635.exe

2012-11-14 02:09 . 2012-12-12 09:02 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-12 09:02 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-12 09:02 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-12 09:02 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-12 09:02 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-12 09:02 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 05:45 . 2012-12-12 06:42 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-12 06:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-08 17:29 . 2012-11-08 17:29 1402312 ----a-w- c:\windows\SysWow64\msxml4.dll

2012-11-02 05:59 . 2012-12-12 06:41 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-12 06:41 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-05-27 39408]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]

"CAHeadless"="c:\program files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe" [2011-09-15 835224]

"Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2012-12-21 3093624]

"Facebook Update"="c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-12-31 138096]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [2009-06-10 244208]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]

"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]

"FUFAXRCV"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]

"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]

"LTCM Client"="c:\program files (x86)\LTCM Client\ltcmClient.exe" [2009-08-05 1596096]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"FAStartup"="" [bU]

"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-04-04 95560]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-11-27 648032]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\John\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

MozyHome Status.lnk - c:\program files\MozyHome\mozystat.exe [2012-9-18 6275472]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]

2010-04-04 16:43 144712 ----a-w- c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux4"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ scecli FAPassSync

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2009-06-10 166384]

R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 cfwids83;McAfee Inc.;Device\cfwids83.sys [x]

R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-31 128456]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-13 368896]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]

R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-10 1124848]

R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]

R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-29 1255736]

R4 RoxLiveShare10;LiveShare P2P Server 10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2009-06-10 309744]

S0 FXOSDDRV;DELL ACPI BIOS Simulator Driver;c:\windows\system32\DRIVERS\FxOSDdrv64.sys [2009-03-18 15448]

S0 nvamacpi;NVIDIA Away Mode System;c:\windows\system32\DRIVERS\NVAMACPI.sys [2009-11-25 28264]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-05-14 759048]

S2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-09-15 169624]

S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-09 169312]

S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]

S2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2011-01-12 168448]

S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2011-01-12 131072]

S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-03-17 552832]

S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-04-04 2409800]

S2 FOXOSDService;Dell OSD Service;c:\program files (x86)\DELL\OSD\OSDSvr.exe [2009-06-01 68696]

S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2009-08-14 517632]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]

S3 NW1950;NextWindow 1950 Touch Screen;c:\windows\system32\DRIVERS\NW1950.sys [2009-07-29 24568]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-01-24 17:07 1607120 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.56\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-19 16:09]

.

2013-01-26 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1780086458-1087386107-2264318814-1001Core.job

- c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-31 18:21]

.

2013-01-26 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1780086458-1087386107-2264318814-1001UA.job

- c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-31 18:21]

.

2013-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-30 21:13]

.

2013-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-30 21:13]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy2]

@="{747E722C-CB46-4a9d-BDFE-192AAD5099B1}"

[HKEY_CLASSES_ROOT\CLSID\{747E722C-CB46-4a9d-BDFE-192AAD5099B1}]

2012-09-18 20:51 6306192 ----a-w- c:\program files\MozyHome\mozyshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy3]

@="{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}"

[HKEY_CLASSES_ROOT\CLSID\{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}]

2012-09-18 20:51 6306192 ----a-w- c:\program files\MozyHome\mozyshell.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Broadcom Wireless Manager UI"="c:\program files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe" [2012-01-17 7142400]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-10-17 13307496]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mLocal Page = c:\windows\SYSTEM32\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 192.168.1.254 192.168.0.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-26 14:33:40

ComboFix-quarantined-files.txt 2013-01-26 20:33

ComboFix2.txt 2013-01-26 17:02

ComboFix3.txt 2013-01-26 16:36

ComboFix4.txt 2012-01-18 18:06

ComboFix5.txt 2013-01-26 20:19

.

Pre-Run: 276,112,490,496 bytes free

Post-Run: 275,809,898,496 bytes free

.

- - End Of File - - 067217A8F0ACC6A18565E4866E560104

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There was an error that occurred in the function Delete file. The message said "FindRemoteFileHandles returned null values". The file could note be deleted.

I restarted and I thought the ads had gone away for awhile. They only came back after about 20-30 min of use, but they came back.

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  • Staff

Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:

DeleteFile:
C:\Windows\system32\drivers\etc\hosts

  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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I haven't had any problems. the report from combofix is below. No ads at this point!

ComboFix 13-01-27.02 - John 01/26/2013 22:08:27.6.2 - x64

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3839.2003 [GMT -6:00]

Running from: c:\users\John\Downloads\ComboFix.exe

Command switches used :: c:\users\John\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-27 to 2013-01-27 )))))))))))))))))))))))))))))))

.

.

2013-01-27 04:18 . 2013-01-27 04:18 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp

2013-01-27 04:18 . 2013-01-27 04:18 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-01-27 04:18 . 2013-01-27 04:18 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-27 01:11 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E78F1355-6AAF-4C34-AB88-43D1E0919746}\mpengine.dll

2013-01-26 21:05 . 2013-01-26 21:05 -------- d-----w- c:\program files (x86)\FileASSASSIN

2013-01-26 17:17 . 2013-01-26 17:17 -------- d-----w- c:\users\John\AppData\Local\Programs

2013-01-26 17:12 . 2013-01-26 17:12 -------- d-----w- c:\program files\CCleaner

2013-01-26 17:11 . 2013-01-26 17:11 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-24 16:17 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-19 18:02 . 2013-01-19 18:03 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-19 18:02 . 2013-01-19 18:03 -------- d-----w- c:\program files\iTunes

2013-01-19 18:02 . 2013-01-19 18:02 -------- d-----w- c:\program files\iPod

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-01-19 17:56 . 2013-01-19 17:56 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-01-19 16:09 . 2013-01-19 16:09 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-14 16:55 . 2009-09-04 23:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll

2013-01-14 16:54 . 2013-01-14 16:55 -------- d-----w- c:\program files (x86)\Realtime Landscaping Architect 2012 Trial

2013-01-14 16:33 . 2013-01-14 16:55 -------- d-----w- c:\users\John\AppData\Roaming\GetRightToGo

2013-01-14 12:31 . 2013-01-27 00:41 -------- d-----r- c:\users\John\Dropbox

2013-01-14 12:29 . 2013-01-27 00:41 -------- d-----w- c:\users\John\AppData\Roaming\Dropbox

2013-01-13 07:53 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll

2013-01-13 07:53 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-01-13 07:53 . 2012-11-01 05:43 2002432 ----a-w- c:\windows\system32\msxml6.dll

2013-01-13 07:53 . 2012-11-01 05:43 1882624 ----a-w- c:\windows\system32\msxml3.dll

2013-01-13 07:53 . 2012-11-01 04:47 1389568 ----a-w- c:\windows\SysWow64\msxml6.dll

2013-01-13 07:53 . 2012-11-01 04:47 1236992 ----a-w- c:\windows\SysWow64\msxml3.dll

2013-01-13 07:53 . 2012-11-20 05:48 307200 ----a-w- c:\windows\system32\ncrypt.dll

2013-01-13 07:53 . 2012-11-20 04:51 220160 ----a-w- c:\windows\SysWow64\ncrypt.dll

2013-01-13 07:52 . 2012-11-23 03:13 68608 ----a-w- c:\windows\system32\taskhost.exe

2013-01-13 07:52 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2012-12-31 18:21 . 2012-12-31 18:22 -------- d-----w- c:\users\John\AppData\Local\Facebook

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-26 17:11 . 2012-07-25 03:21 859552 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-01-26 17:11 . 2010-05-28 01:06 780192 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-01-19 16:09 . 2011-12-16 03:41 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-13 09:07 . 2010-06-03 10:21 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-16 17:11 . 2012-12-21 09:00 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 14:45 . 2012-12-21 09:00 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-21 09:00 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-16 14:13 . 2012-12-21 09:00 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-14 22:49 . 2012-07-30 22:29 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-29 00:43 . 2012-11-29 00:46 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{346FAE97-276D-4D5D-87C7-6E884095420B}\gapaengine.dll

2012-11-14 07:06 . 2012-12-12 09:01 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-12 09:01 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-12 09:02 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-12 09:02 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-12 09:02 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-12 09:02 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-12 09:02 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-12 09:02 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-12 09:02 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-12 09:02 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-12 09:02 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-12 09:02 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-12 09:02 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-12 09:02 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-12 09:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-12 09:02 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:41 . 2012-11-14 02:40 1393736 ----a-w- c:\users\John\gotomypc_635.exe

2012-11-14 02:09 . 2012-12-12 09:02 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-12 09:02 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-12 09:02 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-12 09:02 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-12 09:02 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-12 09:02 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 05:45 . 2012-12-12 06:42 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-12 06:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-08 17:29 . 2012-11-08 17:29 1402312 ----a-w- c:\windows\SysWow64\msxml4.dll

2012-11-02 05:59 . 2012-12-12 06:41 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-12 06:41 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-05-27 39408]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]

"CAHeadless"="c:\program files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe" [2011-09-15 835224]

"Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2012-12-21 3093624]

"Facebook Update"="c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-12-31 138096]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [2009-06-10 244208]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]

"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]

"FUFAXRCV"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]

"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]

"LTCM Client"="c:\program files (x86)\LTCM Client\ltcmClient.exe" [2009-08-05 1596096]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"FAStartup"="" [bU]

"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-04-04 95560]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-11-27 648032]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\John\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

MozyHome Status.lnk - c:\program files\MozyHome\mozystat.exe [2012-9-18 6275472]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]

2010-04-04 16:43 144712 ----a-w- c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux4"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ scecli FAPassSync

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2009-06-10 166384]

R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 cfwids83;McAfee Inc.;Device\cfwids83.sys [x]

R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-31 128456]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-13 368896]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]

R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-10 1124848]

R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]

R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-29 1255736]

R4 RoxLiveShare10;LiveShare P2P Server 10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2009-06-10 309744]

S0 FXOSDDRV;DELL ACPI BIOS Simulator Driver;c:\windows\system32\DRIVERS\FxOSDdrv64.sys [2009-03-18 15448]

S0 nvamacpi;NVIDIA Away Mode System;c:\windows\system32\DRIVERS\NVAMACPI.sys [2009-11-25 28264]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-05-14 759048]

S2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-09-15 169624]

S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-09 169312]

S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]

S2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2011-01-12 168448]

S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2011-01-12 131072]

S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-03-17 552832]

S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-04-04 2409800]

S2 FOXOSDService;Dell OSD Service;c:\program files (x86)\DELL\OSD\OSDSvr.exe [2009-06-01 68696]

S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2009-08-14 517632]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]

S3 NW1950;NextWindow 1950 Touch Screen;c:\windows\system32\DRIVERS\NW1950.sys [2009-07-29 24568]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-01-24 17:07 1607120 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.56\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-27 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-19 16:09]

.

2013-01-26 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1780086458-1087386107-2264318814-1001Core.job

- c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-31 18:21]

.

2013-01-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1780086458-1087386107-2264318814-1001UA.job

- c:\users\John\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-31 18:21]

.

2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-30 21:13]

.

2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-30 21:13]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\John\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy2]

@="{747E722C-CB46-4a9d-BDFE-192AAD5099B1}"

[HKEY_CLASSES_ROOT\CLSID\{747E722C-CB46-4a9d-BDFE-192AAD5099B1}]

2012-09-18 20:51 6306192 ----a-w- c:\program files\MozyHome\mozyshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy3]

@="{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}"

[HKEY_CLASSES_ROOT\CLSID\{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}]

2012-09-18 20:51 6306192 ----a-w- c:\program files\MozyHome\mozyshell.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Broadcom Wireless Manager UI"="c:\program files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe" [2012-01-17 7142400]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-10-17 13307496]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mLocal Page = c:\windows\SYSTEM32\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 192.168.1.254 192.168.0.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-26 22:20:55

ComboFix-quarantined-files.txt 2013-01-27 04:20

ComboFix2.txt 2013-01-26 20:33

ComboFix3.txt 2013-01-26 17:02

ComboFix4.txt 2013-01-26 16:36

ComboFix5.txt 2013-01-27 04:07

.

Pre-Run: 274,576,257,024 bytes free

Post-Run: 274,279,231,488 bytes free

.

- - End Of File - - 36B73A60389A81072C3C82C408E286BF

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader 9.5.3
      Java 7 Update 11

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Computer is running great! No more ads. Log from MBAM and HijackThis are below:

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.26.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

John :: JOHN-PC [administrator]

1/27/2013 8:04:22 AM

mbam-log-2013-01-27 (08-04-22).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 248631

Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:03:30 PM, on 1/18/2012

Platform: Unknown Windows (WinNT 6.01.3505 SP1)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe

C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111220214502.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"

O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"

O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"

O4 - HKLM\..\Run: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\\Phone\Skype.exe" /nosplash /minimized

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [skype] "C:\Program Files (x86)\Skype\\Phone\Skype.exe" /nosplash /minimized (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [Akamai NetSession Interface] "C:\Users\John\AppData\Local\Akamai\netsession_win.exe" (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [gStart] C:\Program Files (x86)\Garmin\Training Center\gStart.exe (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [CAHeadless] C:\Program Files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll

O20 - Winlogon Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll

O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Adobe Active File Monitor V10 (AdobeActiveFileMonitor10.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe

O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe

O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S30RP1.EXE

O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

O23 - Service: FAService - Sensible Vision - C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Dell OSD Service (FOXOSDService) - Unknown owner - C:\Program Files (x86)\DELL\OSD\OSDSvr.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe

O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: SessionLauncher - Unknown owner - C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 17744 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [Akamai NetSession Interface] "C:\Users\John\AppData\Local\Akamai\netsession_win.exe" (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\Run: [CAHeadless] C:\Program Files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-1780086458-1087386107-2264318814-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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<p>Completed the removal of startup entries.</p>

<p> </p>

<p>eset scan log is copied below -- some threats found.</p>

<p> </p>

<p> </p>

<div>C:\Users\John\Downloads\mplayer_Setup (1).exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/Adware.iBryte.D application</div>

<div>C:\Users\John\Downloads\mplayer_Setup (2).exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/Adware.iBryte.D application</div>

<div>C:\Users\John\Downloads\mplayer_Setup (3).exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/Adware.iBryte.D application</div>

<div>C:\Users\John\Downloads\mplayer_Setup (4).exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/Adware.iBryte.D application</div>

<div>C:\Users\John\Downloads\mplayer_Setup.exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/Adware.iBryte.D application</div>

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  • Staff

Hello

There are some minor things in your online scan that should be removed.

 

delete files

  • Copy all text in the quote box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\John\Downloads\mplayer_Setup (1).exe"
    del /f /s /q "C:\Users\John\Downloads\mplayer_Setup (2).exe"
    del /f /s /q "C:\Users\John\Downloads\mplayer_Setup (3).exe"
    del /f /s /q "C:\Users\John\Downloads\mplayer_Setup (4).exe"
    del /f /s /q "C:\Users\John\Downloads\mplayer_Setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

 

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

 

 

 

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

 

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
     
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

 

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

 

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

 

 

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I've followed the final instructions and believe I'm malware-free. I really appreciate your support -- this has by far been the most effective support experience I've had. I've made a donation as a small token of my thanks -- I've also used some social media vehicles for thanks. God Bless.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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