Malware bytes has blocked access to a potentally malicious website

Unleashed_Pleasures · January 25, 2013

Hi guys after being away for a week I have come home and found my pc running very slow. Yesterday I started to notice a popup saying Malware bytes has blocked access to a potentally malicious website outgoing and incoming.

I did the usual disk cleanup defrag and removed a few old programs that had not been used in a long time. I do realise that the drives are pretty full but will cross that off the list after the pc is running better.

If anybody has any advice it would be greatly appreciated.

attach.txt

dds.txt

gringo_pr · January 26, 2013

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

Unleashed_Pleasures · January 26, 2013

Hi Gringo,

I have downloaded the 3 programs that you have mentioned. The first 2 seemed to run with no problems but when I go to run the 3rd program it keeps crashing when it comes to the area "SERVICE". I have attached a screen shot, not sure if it will help or not but might have some information there for you.

First 2 log files are attached

Thank you very much for your time in trying to help me out.

checkup.txt

AdwCleanerS1.txt

gringo_pr · January 26, 2013

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

Unleashed_Pleasures · January 26, 2013

Hi Gringo

I am posting on my phone

I have run combofix and it found zero access rootkit. The pc has restarted and it seems like combofix is doing its thing. 1 question is it has been running for 45 mins and seems like it is stuck at stage 3. Do I need to restart the program or does it just take a long time to go through its stages? Think I will leave it run through the night and check in the morning.

Thank You

gringo_pr · January 26, 2013

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.

If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

Unleashed_Pleasures · January 26, 2013

Ok got the combofix to almost finish, it got to the end and when it came up to deleting items a few secounds later I got the blue screen of death with the heading BAD_POOL_HEADER.

The PC restarted and I ran the program again and the same thing happened.

I cant seem to find a log file for combofix, or maybe it is just not there as the BSOD came up before it had finished.

The other thing I have noticed is when the PC first starts I get a ballon saying that the firewall is turned off and there is no way I can turn it on. After a few mins it seems to tuen itself on.

Thanks

gringo_pr · January 26, 2013

Greetings

I want you to run these next,

Please download the latest version of TDSSKiller from here and save it to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
Put a checkmark beside loaded modules.
A reboot will be needed to apply the changes. Do it.
TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
Then click on Change parameters in TDSSKiller.
Check all boxes then click OK.
Click the Start Scan button.
The scan should take no longer than 2 minutes.
If a suspicious object is detected, the default action will be Skip, click on Continue.
If malicious objects are found, they will show in the Scan results
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.

Double click the aswMBR.exe icon to run it
it will ask to download extra definitions - ALLOW IT
Click the Scan button to start the scan
On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo

Unleashed_Pleasures · January 26, 2013

Hi Gringo,

Please find the attached log files from TDSSKiller and aswMBR.

I must say I appreciate the quick responses and easy to follow guides in trying to help me.

Thanks

aswMBR.txt

TDSSKiller.2.8.15.0_27.01.2013_05.35.49_log.txt

gringo_pr · January 26, 2013

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

•Internet access
•Windows Update
•Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

Unleashed_Pleasures · January 27, 2013

Hi Gringo

I think everything seems to be back to normal thank you for your great help and fast responses.

Will be making a donation in your link.

Thank you

Unleashed_Pleasures · January 27, 2013

Hi Gringo,

I have restarted the PC a few times and it seems like there is a bit of a struggle with windows firewall. I get the same message each time that windows firewall is turned off and when i click on recomadations and select enable it says the action can not be done and to check firewall settings. If I click on firewall settings I get a message saying that this action can not be done at this time (or something along this line).

After say 2 mins the firewall changes and goes to green

Internet access seems fine and no strange links or popups opening.

Not sure if the firewall issue is related or a new issue?

Thanks

gringo_pr · January 27, 2013

Hello

Try and run combofix for me now please

Unleashed_Pleasures · January 28, 2013

Hi Gringo,

Took a couple of gos but got combofix to run through completly and save a logfile.

Still having the same issue with the firewall at startup but if i wait a few mins and it has not started if i remove the ethernet cable then windows firewall comes on straight away.

Thanks

ComboFix.txt

gringo_pr · January 29, 2013

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

Double click on OTL.exe to run it.
Under Output, ensure that Minimal Output is selected.
Under Extra Registry section, select Use SafeList.
Click the Scan All Users checkbox.
Click on Run Scan at the top left hand corner.
When done, two Notepad files will open.
- OTL.txt <-- Will be opened and the that I need posted back here
- Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
[*]Please post the contents of OTL.txt in your next reply.

Gringo

Unleashed_Pleasures · January 29, 2013

Hi Gringo please find attached file as requested

Thank You

OTL.Txt

gringo_pr · January 29, 2013

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

Double-click OTL.exe to start the program.

Copy and Paste the following code into the

text box.


:OTL
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2321:  File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1483:  File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3 - HKU\S-1-5-21-746137067-261478967-725345543-1003\..\Toolbar\WebBrowser: (no name) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No CLSID value found.
O4 - HKLM..\Run: [GEST] = File not found
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} http://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab (Reg Error: Key error.)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
IE - HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.vigrxplus.com/clicks/clickthrough.html?a=adx
IE - HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.vigrxplus.com/clicks/clickthrough.html?a=adx
[2010/07/02 21:01:22 | 000,004,985 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\ojvzdisj.xda
[2010/04/19 00:02:09 | 000,005,077 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\bltofzsb.qlf
 :Files
ipconfig /flushdns /c
:Commands
[PURITY]
[emptyjava]
[EMPTYFLASH]
[reboot]

Then click the Run Fix button at the top.
Click .
OTL may ask to reboot the machine. Please do so if asked.
The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo

Unleashed_Pleasures · February 2, 2013

Hi Gringo,

I did the steps that you said with OTL, the PC restarted but did not open a log file. I had a look through the PC but could only find the old .txt file that was made not a newer one.

Should I rerun OTL with the script that you supplied?

Thank You

gringo_pr · February 2, 2013

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

gringo_pr · February 4, 2013

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

Unleashed_Pleasures · February 5, 2013

I have tried to run this several times. It still comes up as Rootkit and after the pc restarts the scan restarts runs through and just hangs at the end with no result, PC just hangs for hours.

gringo_pr · February 5, 2013

Hello

I want you to uninstall utorrent and turn off skype and see if you still get those blocked messages

Unleashed_Pleasures · February 8, 2013

Yes the blocked messages had stopped before uninstalling utorrent and skype, The pc seems to be running well, only thing that is slightly concerning is when I have ran combo fix it keeps telling me that I still have a rootkit on my pc.

Thank you

gringo_pr · February 8, 2013

I have seen that on XP computers and have even talked to the author of combofix to try and find out what it see's and have not found out why it does it

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

Unleashed_Pleasures · February 10, 2013

The computer seems to be running fine. Each time i try to run combofix it starts then restarts the pc, on restart it seems to run all the way though but just hangs for hours. In the end I restart the pc but cant seem to find a logfile

Malware bytes has blocked access to a potentally malicious website

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