haleighdoty Posted January 24, 2013 ID:638803 Share Posted January 24, 2013 I have tried several scans to remove the redirect virus but I am not having any luck! I get redirected most everytime I click on a link through google search using firefox. I have also tried uninstaling and reinstalling firefox. Any help would be great! Thank you.dds.txtattach.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted January 24, 2013 Staff ID:638817 Share Posted January 24, 2013 Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.[*]Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.[*]Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.[*]Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.-Security Check-Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.-AdwCleaner-Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[s1].txt as well.--RogueKiller-- Download & SAVE to your Desktop RogueKiller or from here Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start. Wait until Prescan has finished ... Then Click on "Scan" button Wait until the Status box shows "Scan Finished"click on "delete" Wait until the Status box shows "Deleting Finished" Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+Gringo Link to post Share on other sites More sharing options...
haleighdoty Posted January 24, 2013 Author ID:638868 Share Posted January 24, 2013 Security Check: Results of screen317's Security Check version 0.99.57 Windows 7 Service Pack 1 x64 Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Webroot SecureAnywhere Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Spybot - Search & Destroy Malwarebytes Anti-Malware version 1.70.0.1100 Java 7 Update 11 Adobe Flash Player 11.5.502.146 Adobe Reader XI Mozilla Firefox (18.0.1)````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe Spybot Teatimer.exe is disabled! Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 2%````````````````````End of Log``````````````````````Adwcleaner:# AdwCleaner v2.107 - Logfile created 01/24/2013 at 13:26:52# Updated 21/01/2013 by Xplode# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)# User : Haleigh - HALEIGH-PC# Boot Mode : Normal# Running from : C:\Users\Haleigh\Desktop\adwcleaner.exe# Option [Delete]***** [services] ********** [Files / Folders] *****File Deleted : C:\Users\Haleigh\AppData\Local\Temp\Uninstall.exeFile Deleted : C:\Users\Haleigh\AppData\Roaming\Mozilla\Firefox\Profiles\1bb1vqpj.default\searchplugins\Askcom.xmlFile Deleted : C:\Users\Haleigh\AppData\Roaming\Mozilla\Firefox\Profiles\1bb1vqpj.default\searchplugins\Conduit.xmlFolder Deleted : C:\ProgramData\AskFolder Deleted : C:\ProgramData\WeCareReminderFolder Deleted : C:\Users\Haleigh\AppData\LocalLow\ConduitFolder Deleted : C:\Users\Haleigh\AppData\Roaming\Mozilla\Firefox\Profiles\1bb1vqpj.default\ConduitCommon***** [Registry] *****Key Deleted : HKCU\Software\AppDataLow\Software\ConduitKey Deleted : HKCU\Software\AppDataLow\ToolbarKey Deleted : HKCU\Software\Default TabKey Deleted : HKCU\Software\InstallCoreKey Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}Key Deleted : HKLM\Software\BabylonKey Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}Key Deleted : HKLM\SOFTWARE\Classes\Prod.capKey Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}Key Deleted : HKLM\Software\Default TabKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCSKey Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahlaKey Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}***** [internet Browsers] *****-\\ Internet Explorer v9.0.8112.16457Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={C424E2D8-4E4D-47EB-A59E-2919F3FE6B33}&mid=75df25487e6247d184bcd1e980e4e9f3-b602d594afd2b0b327e07a06f36ca6a7e42546d0〈=en&ds=ts024&pr=sa&d=2012-02-17 20:13:52&v=9.0.0.23&sap=nt --> hxxp://www.google.com-\\ Mozilla Firefox v18.0.1 (en-US)File : C:\Users\Haleigh\AppData\Roaming\Mozilla\Firefox\Profiles\1bb1vqpj.default\prefs.jsC:\Users\Haleigh\AppData\Roaming\Mozilla\Firefox\Profiles\1bb1vqpj.default\user.js ... 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user_pref("extensions.BabylonToolbar_i.tlbrId", "tb9");Deleted : user_pref("extensions.BabylonToolbar_i.vrsn", "1.5.3.17");Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.5.3.1714:26:14");Deleted : user_pref("extensions.BabylonToolbar_i.vrsni", "1.5.3.17");Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=2&q=[...]-\\ Google Chrome v [unable to get version]File : C:\Users\Haleigh\AppData\Local\Google\Chrome\User Data\Default\PreferencesDeleted [l.1] : icon_url ={"backup":{"_signature":"H1/ViPbWE2NSSKeAY8uUL1FF6/qxBTk1RknoOS3v0fo=","_version":4,"extensions":{"i[...]*************************AdwCleaner[s1].txt - [18099 octets] - [24/01/2013 13:26:52]########## EOF - C:\AdwCleaner[s1].txt - [18160 octets] ##########Rkreport:RogueKiller V8.4.3 [Jan 24 2013] by Tigzymail : tigzyRK<at>gmail<dot>comFeedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/Website : http://tigzy.geekstogo.com/roguekiller.phpBlog : http://tigzyrk.blogspot.com/Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits versionStarted in : Normal modeUser : Haleigh [Admin rights]Mode : Remove -- Date : 01/24/2013 13:34:23| ARK || MBR |¤¤¤ Bad processes : 0 ¤¤¤¤¤¤ Registry Entries : 2 ¤¤¤[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)¤¤¤ Particular Files / Folders: ¤¤¤¤¤¤ Driver : [NOT LOADED] ¤¤¤¤¤¤ HOSTS File: ¤¤¤--> C:\Windows\system32\drivers\etc\hosts127.0.0.1 localhost¤¤¤ MBR Check: ¤¤¤+++++ PhysicalDrive0: SAMSUNG HM500JJ +++++--- User ---[MBR] db616c05ce9e5ce941e18369cb3afc37[bSP] 888a7217d02d737b16d2143a8ae17cbf : Windows 7/8 MBR CodePartition table:0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 MoUser = LL1 ... OK!User = LL2 ... OK!Finished : << RKreport[2]_D_01242013_02d1334.txt >>RKreport[1]_S_01242013_02d1334.txt ; RKreport[2]_D_01242013_02d1334.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted January 25, 2013 Staff ID:638950 Share Posted January 25, 2013 Hello I Would like you to do the following.Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stallNote 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
Staff gringo_pr Posted January 27, 2013 Staff ID:640187 Share Posted January 27, 2013 GreetingsI have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our toolsGringo Link to post Share on other sites More sharing options...
Staff gringo_pr Posted January 30, 2013 Staff ID:641215 Share Posted January 30, 2013 Hello48 Hour bumpIt has been more than 48 hours since my last post.do you still need help with this?do you need more time?are you having problems following my instructions?if after 48hrs you have not replied to this thread then it will have to be closed!Gringo Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 2, 2013 ID:642648 Share Posted February 2, 2013 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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