Site Won't Let Me Buy Pro (+)

[anonymouswuzzawoman]

Please help. (Two questions)

1) A long-time MBAM devotee (is on all my PCs), I just finished the Pro free trial & want to buy Pro for "Big Lenny" (my new Lenovo ;-D). I also have a coupon code (I've yet to try--not the prob--yet) I'd like try to use, BUT--.

The (consumer) "BUY" page has a big red "X" for Pro, where (I think) "ADD" should be. The other offers, the bundle, CD, etc all have "ADD" but the red "X" remains on Pro @ the top.

I already tried uninstalling the prior "Pro" version (that had reverted to free), thinking it the prob, but no go. The red "X" is still there. (I quickly downloaded MBAM free, when it didn't.)

LSS: What should I do?

2) I make all my Net purchases via a friend's debit card. (Long story.)

PayPal, on ebay, lets one be a "PayPal Guest" (i.e., debit card, no prob) & hope the same option w/b given here (read somewhere onsite, I'd be taken to PayPal, for pyt).

Can anyone tell me if this (the "Guest" option) is the case here? If not, and there isn't the (PayPal) "Guest" option, what other pyt type should I try? Credit card? Check? "D: None of the above"?

Thx for your help in advance & congrats on such a fine product. (Have been "nasty-free" since finding my "magic combo": Panda Pro + MBAM.)

Love & Light!

Silver

[daledoc1]

Hi:

Sorry you're having trouble with your PRO purchase.

Until an MBAM staffer stops by in this topic....

1) Here is the link to the purchase page: https://store.malwar...tion=index_page It's not entirely intuitive, but the purchase page is "pre-populated" to buy 1 license. The "red x" is the "delete"/"remove" button, which you can ignore, unless you need to change/remove the number of licenses in your cart. (This is similar to any other web form for purchasing any items.)

FYI, there is a discount when buying multiple licenses at the SAME transaction. Consumer licenses are valid only for 1 computer at a time. So, if you have more than one rig, now is the time to purchase licenses for each of them, in order to get the discount (it will be calculated automatically if you change the number from "1").

2) Yes, PayPal is accepted. No idea about the "Guest" thing, though. However several different payment options are listed. If you want to check with the reseller, cleverbridge, about the "Guest" purchase option, here is their contact info:

https://store.malwar...2/?scope=cuseco

cs@cleverbridge.com

Phone: +1-866-522-6855

Monday - Friday: 8:00 AM - 8:00 PM (CST)

Also, their contact info can be found here.

HTH,

daledoc1

[anonymouswuzzawoman]

Thx for replying, Spam Hunters. (Fighting giggles. Keep hearing the "Spam" song.)

The link you sent is the page I went to -- the prob is, where do I CLICK to "put it in my cart" ? Have moved my cursor everywhere -- can access "more: and "info", no probs.

Maybe I'm a "cyber-idjit" (tho' once upon a time I spoke DOS), but how the heck do I get it into my cart?<???> (Am prepped to play the fool, btw. Not a role I'm used to, mind you, but...)

*I'll deal w/ the PayPal guest thingie, when I hit pyt time.

Thx again! (How about you "five alive"? See you're lurking... ;-))

Anyone?

[anonymouswuzzawoman]

Sorry, forgot (RE: multi-licenses). Coz I bought each 'puter over time, each MBAM was paid for separately. "Big Lenny" is the only one (almost) "naked." (Re-installed MBAM free when the uninstall proved of no help.)

PS: You went to SUCH great pains in your reply to me, "SH". Truly appreciated!

[daledoc1]

Hi:

I'm actually "daledoc1" -- "Spam Hunters" is the member group.

But anyway...

As I said, AFAIK you don't need to add anything to your cart because the cart is already pre-populated with 1 license.

So, AFAIK, you just need to complete all the required fields on that page to complete the transaction (I didn't include the entire page as a screen grab b/c it would be too large an image to upload, and it loses a bit of resolution when it's reduced to a very small size).

So, you already have 1 license (for one computer) in your cart "by default".

IOW, if you only want 1 consumer license, there's nothing to add, as the cart already contains 1 license, by default.

If you need more than one, use the little "up" arrow to increase from "1" to the number you need; the discounted price will be calculated automatically.

Unfortunately, to qualify for the multi-license discount, all the licenses need to be purchased at the same transaction.

Forget about the red x - that's only to empty your cart.

Sorry I'm not explaining it clearly enough.

Perhaps another member or staffer can provide a better explanation....

Cheers,

daledoc1

[anonymouswuzzawoman]

No, DaleDoc1 (much better--lol), you did fine w/ your explanation--I just came back from the "BUY" page (b4 your reply) only to discover I AM a cyber-idjit! LOL (Tho' almost wanna SWEAR I tried doing the same before.)

You're right, of course. MBAM is already IN one's cart upon arrrival (D'OH!) Couldn't find anywhere to use the coupon (20% off) but was so happy to actually get the transaction to go thru... I didn't care! ($5 more for protection thruout a PC's lifetime? S'all good.)

For future reference to others wishing use the PayPal "Guest" option, as offered by the ebay PayPal -- was a no go. (One need open or use an existing PayPal acc't.)

BUT-- it did accept the debit card as a credit card! (YAY!)

Am a happy camper now (as is Big Lenny). MBAM + Panda? "Bring on the nasties! We're ready for ya!"

Seriously now, DaleDoc1, I cannot thank you enough! (Needed get it taken care of asap, coz if anything happened to "Big Lenny," the highest-end computer I've ever purchased... Well, I hate to even think about what I'd do!)

You're my (new) hero, DaleDoc1! Thank you for "rescuing this 'damsel in distress'!"

Love & Light and GRATITUDE!

*Silver

*Looks like I blew my "cover," RE: "Anonymouswuzzawoman," eh? ROTFL

[anonymouswuzzawoman]

*An add'l note: the Panda am referring to is PandaCloud, anti-vi, NOT "regular" (Global?) Panda. "Cloud" protection w/b the next wave of anti-vi, imo. (And their tech support is incomparable!) Keep an eye on the rating-rankings, yearly. (The developer is determined to make PandaCloud #1 or <almost> die, trying.)

Cheers, to all fellow MBAM-aficionados & happy (& safe) 'puting!

[daledoc1]

Glad it's all sorted for you now.

Last tip: Since you have multiple computers and licenses, I would humbly suggest making a list of which license is installed on which computer. It could save a bit of confusion and aggravation later, if you ever need to reinstall MBAM or transfer a license.

Cheers,

daledoc1