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Is the google redirect virus still on my computer?

cheryl0029

By cheryl0029
in Resolved Malware Removal Logs

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cheryl0029

cheryl0029

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Posted

Hello this is the first time I'm posting on this forum.

Just a few weeks ago my google searches were infected when I was using Internet Explorer and Google Chrome.

Norton wasn't able to find the reason why this happened so I used Malwarebytes and it had the following put into quarantine: Trojan.Tracur (File), PUM.Hijack.StartMenu, Trojan.Happili, and Trojan.Tracur (Registry Value).

I used a tutorial to remove the google redirect virus for google chrome, which required me to use FixZeroAccess and Avast aswMBR

So far when I ran the quick scan recently (after reinstalling Malwarebytes again) the scan results show that there were no malicious items detected and my google searches are no longer redirected.

The quarantied items' names are still in the quarantine tab since I haven't pressed on the delete button yet... Though I would like to make sure if I got rid of these viruses.

Thank you very much in advance for your time and consideration.

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MrCharlie

MrCharlie

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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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cheryl0029

cheryl0029

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DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.5.1

Run by Owner at 14:47:03 on 2013-01-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.1534 [GMT -8:00]

.

AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}

SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe

c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\Pen_Tablet.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Windows\system32\WTablet\Pen_TabletUser.exe

C:\Windows\system32\Pen_Tablet.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\klwtblfs.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\notepad.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearch Bar = Preserve

uURLSearchHooks: {e8de9422-3b2c-4243-bf6f-235da84d8ef8} - <orphaned>

uURLSearchHooks: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: MRI_DISABLED - <orphaned>

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll

BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

uRun: [NCsoft Launcher] C:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /Minimized

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized

mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MRI_DI~1\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:28

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm

IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab

DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} - hxxps://anyconnect.ucr.edu/CACHE/stc/6/binaries/vpnweb.cab

DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.16.0.cab

DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

TCP: NameServer = 138.23.146.213 138.23.201.101

TCP: Interfaces\{5BB74B8A-2EF1-4631-BF95-D240FBCF5ABA}\34F6D666F627470294E6E6 : DHCPNameServer = 8.8.4.4 68.94.157.1 8.8.8.8

TCP: Interfaces\{5BB74B8A-2EF1-4631-BF95-D240FBCF5ABA}\83733383 : DHCPNameServer = 10.248.8.37 10.8.21.34

TCP: Interfaces\{5BB74B8A-2EF1-4631-BF95-D240FBCF5ABA}\C41405C4D2055726C69636 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{5BB74B8A-2EF1-4631-BF95-D240FBCF5ABA}\C49626271627977457563747 : DHCPNameServer = 138.23.146.213 138.23.201.101

TCP: Interfaces\{5BB74B8A-2EF1-4631-BF95-D240FBCF5ABA}\E4544574541425 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{9BE1DCA7-EA50-49D0-B2CF-7D9B9EAE8FD1} : DHCPNameServer = 138.23.146.213 138.23.201.101

TCP: Interfaces\{EC334FBB-55C1-4D24-B068-F65AD944D6A6} : NameServer = 0.0.0.0

TCP: Interfaces\{FD9895A5-A7D4-447E-923A-9CB001667FC4} : DHCPNameServer = 192.168.42.129

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll

x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray

x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll

x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-2 55280]

R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2010-6-2 18792]

R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]

R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-6-8 54104]

R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178008]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-17 98208]

R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe [2012-8-17 356376]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-6-2 60928]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-20 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-20 682344]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-11-29 38608]

R2 TabletServicePen;TabletServicePen;C:\Windows\System32\Pen_Tablet.exe [2010-7-24 3589416]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-6-2 2320920]

R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2012-6-7 478712]

R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2009-7-23 23912]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-6-2 172704]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-16 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-10 158720]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-1-7 271872]

R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-10-25 29016]

R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-10-25 29528]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-1-20 24176]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-1-3 349800]

R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-4-5 39832]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]

S3 acsock;acsock;C:\Windows\System32\drivers\acsock64.sys [2012-6-7 107432]

S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-6-2 35104]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-1-19 315664]

S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-12-13 19456]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-7-16 220672]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-12-13 57856]

S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]

S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2010-7-24 18216]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-14 1255736]

S4 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\DELL\DellComms\bin\sprtsvc.exe [2009-5-5 206064]

.

=============== Created Last 30 ================

.

2013-01-21 04:49:52 -------- d-----w- C:\Users\Owner\AppData\Local\{DC6EC573-A5F9-4AAE-A48B-F643B032E9D9}

2013-01-21 04:10:26 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-01-21 04:10:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-01-20 02:44:57 -------- d-----w- C:\Users\Owner\AppData\Local\{D8CAA81A-D4F4-4C5E-8A48-F280DF08B39E}

2013-01-19 06:18:12 -------- d-----w- C:\Users\Owner\AppData\Local\{31ECED32-EE1F-4B9E-BE20-C8074A9DA0A6}

2013-01-18 22:20:26 9161176 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DD2D0D54-CB77-44C9-A394-3C868371CEBA}\mpengine.dll

2013-01-14 03:45:21 -------- d-----w- C:\Users\Owner\AppData\Local\{6ADEAFC2-2817-41C8-97B5-FFCE511DE827}

2013-01-13 02:53:09 -------- d-----w- C:\Users\Owner\AppData\Local\{38DA912D-ECC5-4D3E-8CD8-4DA14BCF7E5E}

2013-01-12 02:28:01 -------- d-----w- C:\Users\Owner\AppData\Local\{DC966939-B833-4D47-AB5F-7FE511EF467C}

2013-01-09 20:42:00 750592 ----a-w- C:\Windows\System32\win32spl.dll

2013-01-09 20:42:00 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2013-01-09 20:40:53 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-01-06 02:39:57 -------- d-----w- C:\Users\Owner\AppData\Local\{F9517A85-7CCC-4C7F-8530-2859E0ADB7D2}

2013-01-05 03:54:31 -------- d-----w- C:\Users\Owner\AppData\Local\{77A28E98-3486-4931-A170-A22CE415C812}

2013-01-04 02:57:14 -------- d-----w- C:\Users\Owner\AppData\Local\{D9565F13-9D64-45FB-B042-D4DCA6611888}

2013-01-03 03:31:46 -------- d-----w- C:\Users\Owner\AppData\Local\{D1F8E538-0B70-454B-ABD4-4D6DB4DA2E3B}

2013-01-02 01:55:13 -------- d-----w- C:\Users\Owner\AppData\Local\{3813776D-DE95-47BA-926F-BBCBC8AF9BFE}

2013-01-01 20:57:14 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys

2013-01-01 09:05:28 95184 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-01-01 05:42:47 -------- d-----w- C:\Users\Owner\AppData\Local\{902C1DCC-B018-44C4-92D4-4481339F7D72}

2012-12-31 23:20:29 64856 ----a-w- C:\Windows\System32\klfphc.dll

2012-12-31 23:19:28 -------- d-----w- C:\Windows\ELAMBKUP

2012-12-31 23:19:21 -------- d-----w- C:\Program Files (x86)\Kaspersky Lab

2012-12-31 23:18:35 89432 ----a-w- C:\Windows\System32\drivers\klflt.sys

2012-12-31 22:29:07 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes

2012-12-31 22:28:28 -------- d-----w- C:\ProgramData\Malwarebytes

2012-12-31 22:28:05 -------- d-----w- C:\Users\Owner\AppData\Local\Programs

2012-12-31 02:04:06 -------- d-----w- C:\Users\Owner\AppData\Local\{2D142757-ECE2-4820-BDAC-F97546556FAA}

2012-12-30 03:55:10 -------- d-----w- C:\Users\Owner\AppData\Local\{714E71C8-C187-4580-B3BE-575EF67B5853}

2012-12-29 10:46:10 -------- d-----w- C:\Users\Owner\AppData\Local\{F6201E52-D343-4DF3-8BAD-0C6967B1562A}

2012-12-28 22:45:58 -------- d-----w- C:\Users\Owner\AppData\Local\{B67D8381-E986-426A-808A-D0FF722D45A9}

2012-12-28 06:12:17 -------- d-----w- C:\Program Files (x86)\KeyScrambler

2012-12-27 23:06:14 -------- d-----w- C:\Users\Owner\AppData\Local\{3B0E652D-A751-4B4C-9B39-3FC4EEBEA1BC}

2012-12-27 22:38:58 -------- d-----w- C:\Users\Owner\AppData\Roaming\Tific

2012-12-27 22:38:52 -------- d-----w- C:\Users\Owner\AppData\Local\Symantec

2012-12-27 21:13:19 -------- d-----w- C:\ProgramData\Spyrix Free Keylogger

2012-12-27 21:12:37 -------- d-----w- C:\ProgramData\WeCareReminder

2012-12-27 21:12:08 -------- d-----w- C:\Users\Owner\AppData\Local\Wajam

2012-12-27 21:11:53 -------- d-----w- C:\Users\Owner\AppData\Local\Coupon Companion Plugin

2012-12-27 20:26:10 -------- d-----w- C:\Users\Owner\AppData\Local\{EAD7F803-6C3C-4FCA-A37E-E54144C25FC3}

2012-12-26 21:57:40 -------- d-----w- C:\Users\Owner\AppData\Local\{CB97FD1F-B8B3-4BC5-81EF-30BF6FBB9ABB}

2012-12-26 05:58:02 -------- d-----w- C:\Users\Owner\AppData\Local\{B1EDA003-D6E7-421D-B3EC-D0986D3B78E2}

2012-12-25 08:28:01 -------- d-----w- C:\Users\Owner\AppData\Local\{94482CB3-D7FC-4347-AB3D-81857E745F68}

2012-12-24 20:12:56 -------- d-----w- C:\Users\Owner\AppData\Local\{8D43378A-AB64-4086-90DB-A67E3A15B039}

2012-12-24 01:49:30 -------- d-----w- C:\Users\Owner\AppData\Local\{06B694C3-86A3-4AFB-AD57-9B8A561D5E38}

2012-12-23 01:32:26 -------- d-----w- C:\Users\Owner\AppData\Local\{5B4013A6-B307-4692-8FE2-56E3F38FE310}

.

==================== Find3M ====================

.

2013-01-09 00:10:30 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-09 00:10:30 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-01-01 09:05:23 859072 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-01-01 09:05:23 779704 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-12-31 23:46:30 54104 ----a-w- C:\Windows\System32\drivers\kltdi.sys

2012-12-20 06:28:01 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll

2012-12-20 06:28:01 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll

2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll

2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll

2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll

2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs

2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs

2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs

2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs

2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs

2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs

2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs

2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs

2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs

2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs

2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs

2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs

2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs

2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs

2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe

2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll

2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll

2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll

2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll

2012-11-01 05:43:42 2002432 ----a-w- C:\Windows\System32\msxml6.dll

2012-11-01 05:43:42 1882624 ----a-w- C:\Windows\System32\msxml3.dll

2012-11-01 04:47:54 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-11-01 04:47:54 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-10-26 01:23:06 29528 ----a-w- C:\Windows\System32\drivers\klmouflt.sys

2012-10-26 01:23:06 29016 ----a-w- C:\Windows\System32\drivers\klkbdflt.sys

.

============= FINISH: 14:48:34.56 ===============

Attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 7/4/2010 2:18:13 PM

System Uptime: 1/21/2013 1:02:44 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0R225F

Processor: Intel® Core i5 CPU M 430 @ 2.27GHz | U2E1 | 1178/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 456 GiB total, 344.069 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

Device ID: ROOT\NET\0000

Manufacturer: Cisco Systems

Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

PNP Device ID: ROOT\NET\0000

Service: vpnva

.

==== System Restore Points ===================

.

RP192: 1/1/2013 12:53:25 AM - Installed Microsoft Fix it 50267

RP193: 1/1/2013 1:04:15 AM - Installed Java 7 Update 10

RP194: 1/1/2013 11:40:29 AM - Windows Update

RP195: 1/4/2013 11:53:58 AM - Windows Update

RP196: 1/4/2013 11:55:31 AM - Windows Update

RP197: 1/9/2013 12:38:58 PM - Windows Update

RP198: 1/9/2013 2:56:47 PM - Windows Update

RP199: 1/11/2013 11:25:12 AM - Windows Update

RP200: 1/15/2013 12:12:33 PM - Windows Update

RP201: 1/18/2013 2:19:02 PM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Accelerometer

Accidental Damage Services Agreement

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.5)

Adobe Shockwave Player 11.5

Advanced Audio FX Engine

Aleks 3.18

Apple Application Support

Apple Software Update

Banctec Service Agreement

Cisco AnyConnect Secure Mobility Client

Cisco AnyConnect Secure Mobility Client

Compatibility Pack for the 2007 Office system

Complete Care Business Service Agreement

Consumer In-Home Service Agreement

D3DX10

Dell Communications (Support Software)

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Dell Home Systems Service Agreement

Dell Support Center (Support Software)

Dell Touchpad

Dell Webcam Central

Download Updater (AOL LLC)

Google Chrome

Google Update Helper

GoToAssist 8.0.0.514

Intel PROSet Wireless

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® PROSet/Wireless WiFi Software

Intel® Turbo Boost Technology Monitor

Intel® Wireless Display

Java 7 Update 10

Java Auto Updater

Java 6 Update 18 (64-bit)

Java 6 Update 31

JavaFX 2.1.1

Junk Mail filter update

Kaspersky Internet Security 2013

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Office XP Professional

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

MSVCRT

MSVCRT_amd64

Nexon Game Manager

Pando Media Booster

Pen Tablet

Premium Service Agreement

QualxServ Service Agreement

Quickset64

RealDownloader

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealNetworks - Microsoft Visual C++ 2010 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

RealUpgrade 1.1

Roxio Burn

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype™ 6.0

Synthesia (remove only)

System Requirements Lab for Intel

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

WIDCOMM Bluetooth Software

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Movie Maker 2.6

Yahoo! Messenger

Yahoo! Software Update

.

==== Event Viewer Messages From Past Week ========

.

1/20/2013 5:52:13 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Owner-PC\Owner SID (S-1-5-21-2925118070-2671359715-763210274-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

1/19/2013 9:50:09 PM, Error: Schannel [36887] - The following fatal alert was received: 80.

1/18/2013 5:05:22 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{9BE1DCA7-EA50-49D0-B2CF-7D9B9EAE8FD1} because another computer on the network has the same name. The server could not start.

1/18/2013 5:05:22 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 169.235.83.135. The computer with the IP address 169.235.87.211 did not allow the name to be claimed by this computer.

1/18/2013 5:05:13 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 169.235.83.135. The computer with the IP address 169.235.87.211 did not allow the name to be claimed by this computer.

1/14/2013 4:36:19 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 169.235.82.123. The computer with the IP address 169.235.86.238 did not allow the name to be claimed by this computer.

1/14/2013 4:36:16 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 169.235.82.123. The computer with the IP address 169.235.86.238 did not allow the name to be claimed by this computer.

.

==== End Of File ===========================

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cheryl0029

cheryl0029

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RKreport

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Owner [Admin rights]

Mode : Scan -- Date : 01/21/2013 15:02:36

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{EC334FBB-55C1-4D24-B068-F65AD944D6A6} : NameServer (0.0.0.0) -> FOUND

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{EC334FBB-55C1-4D24-B068-F65AD944D6A6} : NameServer (0.0.0.0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS725050A9A364 ATA Device +++++

--- User ---

[MBR] 527f7cb2cde60e1cc54db49c36256481

[bSP] 4dfe940696147ca91d91a77060e1c8c2 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 10000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20686848 | Size: 466838 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_01212013_02d1502.txt >>

RKreport[1]_S_01212013_02d1502.txt

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MrCharlie

MrCharlie

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Please read the directions carefully so you don't end up deleting something that is good!!

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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MrCharlie

MrCharlie

Posted
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That scan was clean.............

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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MrCharlie

MrCharlie

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Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

-----------------------------

Please also run this one:

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

MrC

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cheryl0029

cheryl0029

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AdwCleaner[s1].txt

# AdwCleaner v2.107 - Logfile created 01/23/2013 at 18:32:18

# Updated 21/01/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Owner - OWNER-PC

# Boot Mode : Normal

# Running from : C:\Users\Owner\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Deleted : C:\ProgramData\WeCareReminder

Folder Deleted : C:\Users\Owner\AppData\Local\Conduit

Folder Deleted : C:\Users\Owner\AppData\Local\Wajam

Folder Deleted : C:\Users\Owner\AppData\LocalLow\Conduit

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\Headlight

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v24.0.1312.52

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3030 octets] - [23/01/2013 18:19:18]

AdwCleaner[s1].txt - [3053 octets] - [23/01/2013 18:32:18]

########## EOF - C:\AdwCleaner[s1].txt - [3113 octets] ##########

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cheryl0029

cheryl0029

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JRT.txt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.5.0 (01.23.2013:2)

OS: Windows 7 Home Premium x64

Ran by Owner on Wed 01/23/2013 at 18:40:04.33

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\windows\currentversion\explorer\browser helper objects\{02478d38-c3f9-4efb-9b51-7695eca05670}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Owner\appdata\local\coupon companion plugin"

~~~ Chrome

Dumping contents of C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default

C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagfdddggdgbgfdfgcgcdjgfdedidbgf

C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagfdddggdgbgfdfgcgcdjgfdedidbgf\background.js

C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagfdddggdgbgfdfgcgcdjgfdedidbgf\ContentScript.js

C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagfdddggdgbgfdfgcgcdjgfdedidbgf\manifest.json

Successfully deleted: [Folder] C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 01/23/2013 at 18:49:57.91

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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MrCharlie

MrCharlie

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How is the computer running???

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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cheryl0029

cheryl0029

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Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Kaspersky Internet Security

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

JavaFX 2.1.1

Java 6 Update 31

Java 7 Update 10

Java version out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 23.0.1271.97

Google Chrome 24.0.1312.52

````````Process Check: objlist.exe by Laurent````````

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

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MrCharlie

MrCharlie

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Java™ 6 Update 31 <-----please uninstall from add/remove programs

Java 7 Update 10 <---please update, should be Update 11

Java version out of Date!

Control panel > Java > update Tab > Update now

Adobe Reader 10.1.5 Adobe Reader out of Date! <---please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Maurice Naggar

Maurice Naggar

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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