Stevenator21 Posted January 21, 2013 ID:637385 Share Posted January 21, 2013 Hey Guys!I am new at this forum and need some help. I am getting random explicit audio ads and I need some help getting rid of them.I will install programs and post the logs.Any help would be GREATLY appreciated! Link to post Share on other sites More sharing options...
Staff CatByte Posted January 21, 2013 Staff ID:637396 Share Posted January 21, 2013 what operating system are you using? Link to post Share on other sites More sharing options...
Stevenator21 Posted January 21, 2013 Author ID:637421 Share Posted January 21, 2013 what operating system are you using?Windows 7 Link to post Share on other sites More sharing options...
Staff CatByte Posted January 21, 2013 Staff ID:637440 Share Posted January 21, 2013 Please do the following:Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive. (Choose the correct version depending on which architecture operating system you are using, 32bit (x86) or 64 (x64) bit)Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.[*]When the tool opens click Yes to the disclaimer.[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there[*]Press Scan button.[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:services.exe[*]now press the search button[*]when the search is complete, search.txt will also be written to your USB[*]type exit and reboot the computer normally[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt) Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 3, 2013 ID:643023 Share Posted February 3, 2013 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts