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  • Root Admin

Please create an mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post

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  • Root Admin

The computer is either currently infected or damaged from an infection as the BFE (Base Filtering Engine) is not running. In either case please follow the directions from this topic: Available Assistance for Possibly Infected Computers and one of the Experts will assist you with cleaning your computer.

Thanks

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