bks81 Posted January 19, 2013 ID:636567 Share Posted January 19, 2013 Hello, I am new here and not for sure where to post my first post that will explain my problem. So a little bit about me and my computer. I built my computer in 2009, Asus p5ld2, duo core intel processor, 500gb hd w/2 250 partitions. I have been my own IT guy for almost 20 years, built 4-5 computers. I know enough to get me by, but I do not know enough to feel comfortable editing the registry without instructions. My computer has worked fine from 2009 until Jan. 8 2013. It has vista premium, avg free, windows defender, firewall, ect on it. I have an antenna wireless internet and a wrt54g router and a wireless adapter on the computer. I am proud to say my computer almost never has any problems. I got a new Epson scanner for christmas and installed it and all the software that came with it. I then left for the holidays and left my computer on as I use it as a DVR. I have a hauppauge digital tv tuner installed hooked to my tv antenna, and record my favorite tv shows onto the D partition of my hd. When I got back home on the 8th, the computer was not the same. Now my wife and daughter were still at home and I dont know for sure if they used it while I was gone. First thing I noticed was Win. Media Center lost all its settings, and I had to search for channels again, ect. Then I noticed my computer was real slow sometimes. I checked Taskmanager and it showed almost no cpu usage, no odd programs running, so I restarted it a couple times, scanned with avg, found nothing, still was slow. And it seemed the more I do to diagnose it the slower it got. I checked windows update and no updates were done while I was gone. I then was going to restore to a point when I left on vacation, but I had no restore points. WTH?? at this point I am thinking I must have malware that deleted my restore points. So I downloaded and ran MWB-AMW and it found PUP.BundleInstaller.sol?? and removed it. the computer is still slow, So I downloaded and ran avg pc tune-up, didnt help. then I downloaded and ran Glary system tune-up, didnt help. Then I downloaded and ran combo fix, and then my computer wouldnt even boot anymore. I swear the more I did the worse the computer got. I then played with it for way too many hours to copy the registry backups to replace the corrupt registry's in system repair command prompt. Finally got it to boot, but I have only booted in safe mode the majority of the time thru all this.BTW, I disabled the internet and AVG while I did the scans with the other programs. And booting in safe mode now, I cant even create system restore point, no restore points available. So now I am here. I dont know what to do next, and tired of trying stuff and it making the problem worse. so Please tell me my next steps. I have never done a hijack this log, so I will need instructions. Thank you in advance. Link to post Share on other sites More sharing options...
bks81 Posted January 19, 2013 Author ID:636571 Share Posted January 19, 2013 by the way, I am using my laptop to be online while my desktop has the problem. And I will be busy for several hours from now, but will check when I get back for any replies. Link to post Share on other sites More sharing options...
daledoc1 Posted January 19, 2013 ID:636572 Share Posted January 19, 2013 Hello and welcome, bks81: It does sound as if you may be infected.We can't work on malware diagnostics and removal in this sub-section of the forum.So, for expert help cleaning your computer, please carefully follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.Thanks,daledoc1 Link to post Share on other sites More sharing options...
bks81 Posted January 20, 2013 Author ID:636758 Share Posted January 20, 2013 (edited) Oh, something to add .. I am on the internet with my laptop, can download to a thumb drive ffrom it and transfer between the 2 computers. Also, I have had moments when I thought my computer had a hardware problem, and other times that it is malware. When I was using the command prompt in windows repair trying to copy the registry files from backup, many times it would try to copy for 10 mins or so then come up and say 0 files copied because of an I|O error. But I finally did get them to copy eventually. It seems the longer my computer is on, the worse it runs. like once it warms up, it gets hot and then it drags along instead of doing things that are normally instant. I have checked to make sure the cpu heatsink is clean, and it is. I am at my wits end on how to procede, so thats why I am here.Thank you, bks81 Edited January 22, 2013 by Maurice Naggar highlights Link to post Share on other sites More sharing options...
daledoc1 Posted January 20, 2013 ID:636790 Share Posted January 20, 2013 Hi, again:There's definitely quite a bit going on with this computer.Could be hardware or software or malware.Generally, it's not a good idea to run specialized tools such as Combofix without expert guidance -- doing so can severely damage your system.So, please see the instructions in my earlier reply for options getting help.Thanks!Hello and welcome, bks81: It does sound as if you may be infected.We can't work on malware diagnostics and removal in this sub-section of the forum.So, for expert help cleaning your computer, please carefully follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.Thanks,daledoc1 Link to post Share on other sites More sharing options...
bks81 Posted January 22, 2013 Author ID:637902 Share Posted January 22, 2013 well its been 48 hours since I posted in the "Hijack this logs" section of the forums and I have no replies yet. I have followed the instructions and not even turned my computer on since then. I hope someone will give me some assistence soon. Link to post Share on other sites More sharing options...
David H. Lipman Posted January 22, 2013 ID:637920 Share Posted January 22, 2013 That was the weekend and you are not the only person seeking assistance.Please... be patient. Someone will attend to you as soon as they can. Link to post Share on other sites More sharing options...
Maurice Naggar Posted January 22, 2013 ID:637941 Share Posted January 22, 2013 @ bks81You mention a hardware overheating issue, which must be cleared up first, and foremost.You have run Combofix on your own and gotten bit. Stop running specialized tools on your own You have apparently been hacking away at the registry, and also used Glary software to again hack away.See my reply to you in the Malware-removal-help forum.I am closing this thread in the meantime. Link to post Share on other sites More sharing options...
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