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Can't get rid of Trojan:js/medfos.b


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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Hi, Gringo -

I ran the three tests you recommended and here are the three reports:

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is disabled!)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

McAfee VirusScan Enterprise

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

JavaFX 2.1.0

Java 6 Update 33

Java 7 Update 4

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

Mozilla Firefox 10.0.2 Firefox out of Date!

Google Chrome 23.0.1271.97

Google Chrome 24.0.1312.52

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes Anti-Malware mbam.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

Common Files Microsoft Shared Microsoft Online Services MSOIDSVC.EXE

Common Files Microsoft Shared Microsoft Online Services MSOIDSvcm.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\.autoreg

Folder Deleted : C:\ProgramData\APN

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v10.0.2 (en-US)

File : C:\Users\Renata\AppData\Roaming\Mozilla\Firefox\Profiles\69nhy6m0.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v24.0.1312.52

File : C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [1042 octets] - [17/01/2013 14:12:58]

########## EOF - C:\AdwCleaner[s1].txt - [1102 octets] ##########

RogueKiller V8.4.3 [Jan 10 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback :

http://www.geekstogo.com/forum/files/file/413-

roguekiller/

Website :

http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service

Pack 1) 64 bits version

Started in : Normal mode

User : Renata [Admin rights]

Mode : Remove -- Date : 01/17/2013 14:34:44

¤¤¤ Bad processes : 4 ¤¤¤

[DLL] rundll32.exe -- C:\Windows

\System32\rundll32.exe : C:\Users\Renata\AppData

\Roaming\asafvi.dll -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows

\System32\rundll32.exe : C:\Users\Renata\AppData

\Roaming\dmntmi.dll -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows

\SysWOW64\rundll32.exe : C:\Users\Renata\AppData

\Roaming\asafvi.dll -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows

\SysWOW64\rundll32.exe : C:\Users\Renata\AppData

\Roaming\dmntmi.dll -> KILLED [TermProc]

¤¤¤ Registry Entries : 15 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Run : asafvi ("C:

\Windows\System32\rundll32.exe" "C:\Users\Renata

\AppData\Roaming\asafvi.dll",NewGetSet) -> DELETED

[RUN][sUSP PATH] HKLM\[...]\Run : dmntmi ("C:

\Windows\System32\rundll32.exe" "C:\Users\Renata

\AppData\Roaming\dmntmi.dll",_InputHook) ->

DELETED

[TASK][sUSP PATH] {5F6010C8-60E5-41f3-BF5B-

C3AF5DBE12D4} : "C:\ProgramData\Carbonite

\Carbonite Backup\CarboniteUpgrade.exe" /silent ->

DELETED

[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) ->

DELETED

[HJPOL] HKCU\[...]\System : DisableRegistryTools

(0) -> DELETED

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) ->

DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools

(0) -> DELETED

[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED

(1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames

(0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic

(0) -> REPLACED (1)

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47

-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-

3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-

3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-

3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32

: (C:\$Recycle.Bin\S-1-5-18\

$ed0c7ed8ec95a10939e2f34b2728add7\n.) -> REPLACED

(C:\Windows\system32\wbem\fastprox.dll)

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5

-21-4116334204-1159934975-1055942539-1000\

$ed0c7ed8ec95a10939e2f34b2728add7\U --> REMOVED

[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5

-21-4116334204-1159934975-1055942539-1000\

$ed0c7ed8ec95a10939e2f34b2728add7\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS725050A9A364 +++

++

--- User ---

[MBR] c69c5b70bba1844b30ad786d80e56663

[bSP] 8bb11807f8851e8df2238124aff2e5c1 : Windows

Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset

(sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset

(sectors): 409600 | Size: 205656 Mo

2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset

(sectors): 421593795 | Size: 271082 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_01172013_02d1434.txt

>>

RKreport[1]_S_01172013_02d1433.txt ; RKreport[2]

_D_01172013_02d1434.txt

Thank you for your help!

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Gringo -

I ran Combofix - here's the log:

ComboFix 13-01-17.04 - Renata 01/17/2013 20:58:22.1.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3894.1842 [GMT -7:00]

Running from: c:\users\Renata\Desktop\ComboFix.exe

AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

FW: McAfee Host Intrusion Prevention Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Renata\AppData\Local\6o4v7yr6ikfw18072u

c:\users\Renata\AppData\Local\assembly\tmp

c:\users\Renata\AppData\Roaming\asafvi.dll

c:\users\Renata\AppData\Roaming\dmntmi.dll

c:\users\Renata\g2mdlhlpx.exe

c:\users\Renata\WINDOWS

c:\windows\SysWow64\URTTemp

c:\windows\SysWow64\URTTemp\regtlib.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-12-18 to 2013-01-18 )))))))))))))))))))))))))))))))

.

.

2013-01-18 04:11 . 2013-01-18 04:11 -------- d-----w- c:\users\Renata at HP\AppData\Local\temp

2013-01-18 04:11 . 2013-01-18 04:11 -------- d-----w- c:\users\GoldenR\AppData\Local\temp

2013-01-18 04:11 . 2013-01-18 04:11 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-17 19:22 . 2013-01-17 21:27 76232 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{591317EE-994D-4D26-A59E-6439BF811550}\offreg.dll

2013-01-17 19:19 . 2013-01-15 09:45 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{591317EE-994D-4D26-A59E-6439BF811550}\mpengine.dll

2013-01-16 16:06 . 2013-01-16 16:06 -------- d-----w- c:\windows\ERUNT

2013-01-16 16:06 . 2013-01-16 16:06 -------- d-----w- C:\JRT

2013-01-16 16:04 . 2013-01-15 09:45 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-09 17:25 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll

2013-01-09 17:25 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-01-09 17:23 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2013-01-09 17:22 . 2012-11-23 03:13 68608 ----a-w- c:\windows\system32\taskhost.exe

2013-01-09 17:22 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2013-01-08 20:40 . 2013-01-08 20:40 15739912 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe

2012-12-22 06:00 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-22 06:00 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-22 06:00 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-22 06:00 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-19 04:50 . 2013-01-15 19:51 1610 ----a-w- c:\windows\system32\fixvss.bat

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-08 20:41 . 2012-04-02 20:51 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-08 20:41 . 2012-03-04 23:44 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-17 00:31 . 2012-02-20 15:34 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-14 23:49 . 2012-12-04 01:10 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-30 04:45 . 2013-01-09 17:23 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-11-19 08:01 . 2013-01-18 04:25 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{11CC9BB9-67D6-465B-BCFD-041620CDBA09}\mpengine.dll

2012-11-14 07:06 . 2012-12-13 03:29 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-13 03:29 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-13 03:29 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-13 03:29 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-13 03:29 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-13 03:29 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-13 03:29 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-13 03:29 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-13 03:29 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-13 03:29 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-13 03:29 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-13 03:29 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-13 03:29 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-13 03:29 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-13 03:29 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-13 03:29 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-13 03:29 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-13 03:29 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-13 03:29 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-13 03:29 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-13 03:29 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-13 03:29 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 11:21 . 2012-11-02 23:41 143040 ----a-w- c:\windows\SysWow64\KevlarSigs.dll

2012-11-09 05:45 . 2012-12-12 15:12 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-12 15:12 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-02 05:59 . 2012-12-12 15:11 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-12 15:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ISUSPM"="c:\programdata\Macrovision\FLEXnet Connect\6\ISUSPM.exe" [2008-10-20 210208]

"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-21 719672]

"Akamai NetSession Interface"="c:\users\Renata\AppData\Local\Akamai\netsession_win.exe" [2012-10-09 4441920]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-22 98304]

"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]

"Carbonite Backup"="c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-02-03 1059472]

"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]

"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2012-07-31 41944]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2012-07-30 640480]

"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-08-28 2305912]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"Communicator"="c:\program files (x86)\Microsoft Lync\communicator.exe" [2012-09-29 12105344]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2011-06-14 587320]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

ActivClient Agent.lnk - c:\program files\ActivIdentity\ActivClient\acsagent.exe [2009-6-3 164904]

Google Calendar Sync.lnk - c:\program files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe [2011-4-8 542264]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 4 (0x4)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"dontdisplaylockeduserid"= 1 (0x1)

"DisableNT4Policy"= 1 (0x1)

"LogonType"= 0 (0x0)

"HideFastUserSwitching"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"NoWebServices"= 1 (0x1)

"NoPublishingWizard"= 1 (0x1)

"NoAutorun"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp msoidssp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 enterceptAgent;McAfee Host Intrusion Prevention Service;c:\program files (x86)\McAfee\Host Intrusion Prevention\FireSvc.exe [x]

R2 hips;McAfee HIPSCore Service;c:\program files (x86)\McAfee\Host Intrusion Prevention\HIPSCore\x64\HIPSvc.exe [x]

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]

R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-09-01 158832]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]

R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2011-05-13 36328]

R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [x]

R3 Firehk;McAfee NDIS Intermediate Filter;c:\windows\system32\DRIVERS\firehk.sys [x]

R3 FirehkMP;FirehkMP;c:\windows\system32\DRIVERS\firehk.sys [x]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-02-24 1038088]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-31 128456]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-13 368896]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-01-11 232992]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-07-16 333928]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 157672]

R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 16872]

R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 177640]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-02-19 1255736]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2008-02-06 54480]

S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2010-01-30 20056]

S2 ac.sharedstore;ActivIdentity Shared Store Service;c:\program files\Common Files\ActivIdentity\ac.sharedstore.exe [2009-06-03 277032]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe [2009-03-03 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-01-22 202752]

S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

S2 Carbonite-Mirror-Image-Svc;Carbonite Mirror Image Service;c:\program files\Carbonite\Carbonite Mirror Image\CarboniteMirrorImage.exe [2012-11-20 6399040]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-01-16 127984]

S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-02-09 338168]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-06-14 26680]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE [2010-08-17 2024864]

S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-12-06 1248256]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-01-06 2184496]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2009-10-26 151936]

S3 intelkmd;intelkmd;c:\windows\system32\DRIVERS\igdpmd64.sys [2010-01-22 8034368]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [2012-02-25 7680512]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-18 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 20:41]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26 14:40]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26 14:40]

.

2013-01-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000Core.job

- c:\users\Renata\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-23 16:56]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000UA.job

- c:\users\Renata\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-23 16:56]

.

2013-01-01 c:\windows\Tasks\HPCeeScheduleForRenata.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-01-22 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-01-22 390680]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-01-22 410136]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-01-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-21 611896]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-03-04 172032]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2009-12-16 8192]

"HPRAService"="c:\program files\RA2HP\HPRAService.exe" [2010-04-01 126464]

"acevents"="c:\program files\ActivIdentity\ActivClient\acevents.exe" [2009-06-03 196648]

"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2009-06-03 483880]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.nytimes.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>

IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

Trusted Zone: air.org\its2

Trusted Zone: azfcu.org\www

Trusted Zone: google.com\maps

Trusted Zone: hp.com

Trusted Zone: hp.com\bpapprover.external

Trusted Zone: hp.com\bpuser.external

Trusted Zone: hp.com\digitalbadge.external

Trusted Zone: hp.com\pracs.external

Trusted Zone: hp.com\userreg.external

Trusted Zone: hp.com\www.rooms

Trusted Zone: nytimes.com\www

Trusted Zone: prometric.com\secureshare

TCP: DhcpNameServer = 192.168.0.1 205.171.3.25

FF - ProfilePath - c:\users\Renata\AppData\Roaming\Mozilla\Firefox\Profiles\69nhy6m0.default\

FF - prefs.js: browser.startup.homepage - hxxp://nytimes.com/

FF - prefs.js: network.proxy.type - 2

FF - ExtSQL: !HIDDEN! 2013-01-17 14:27; {15dd4b6e-d4a0-45a8-b594-0e092e77c0aa}; c:\users\Renata\AppData\Roaming\Mozilla\Firefox\Profiles\69nhy6m0.default\extensions\{15dd4b6e-d4a0-45a8-b594-0e092e77c0aa}.xpi

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKCU-Run-AdobeBridge - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

Wow6432Node-HKLM-Run-McAfee Host Intrusion Prevention Tray - c:\program files (x86)\McAfee\Host Intrusion Prevention\FireTray.exe

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

c:\program files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

.

**************************************************************************

.

Completion time: 2013-01-17 21:38:28 - machine was rebooted

ComboFix-quarantined-files.txt 2013-01-18 04:38

.

Pre-Run: 118,060,670,976 bytes free

Post-Run: 117,853,503,488 bytes free

.

- - End Of File - - 3292B4C039298B2C92793433E1A00E5E

The only problem I had was when Combofix told me the following security programs were still running:

AV: McAfee VirusScan Enterprise

AV: Microsoft Security Essentials

antispyware: Microsoft Security Essentials

antispyware: McAfee VirusScan Enterprise Antispyware Module

I had turned off real-time protection in Security Essentials, so it shouldn't have thought that it was still active. McAfee is another story. I have tried everything to remove everything McAfee from my machine, but evidently there are still remnants of the antivirus program. The firewall might still be a problem - when I try to enable Windows firewall on this machine, I get a 0x80070424 error and can't enable the firewall. I think the machine thinks the McAfee firewall is enabled, although I have uninstalled the McAfee antivirus program and deleted all references to McAfee from the registry.

I ran Combofix anyway and didn't see any false positives.

So far so good - I don't see any traces of the Trojan:js/Medfos.b virus. Thank you!

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Gringo -

I ran Combofix again - here is the log:

ComboFix 13-01-17.04 - Renata 01/18/2013 8:39.2.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3894.1873 [GMT -7:00]

Running from: c:\users\Renata\Desktop\ComboFix.exe

Command switches used :: c:\users\Renata\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-18 to 2013-01-18 )))))))))))))))))))))))))))))))

.

.

2013-01-18 15:53 . 2013-01-18 15:53 -------- d-----w- c:\users\Renata at HP\AppData\Local\temp

2013-01-18 15:53 . 2013-01-18 15:53 -------- d-----w- c:\users\GoldenR\AppData\Local\temp

2013-01-18 15:53 . 2013-01-18 15:53 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-18 04:46 . 2013-01-15 09:45 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0A2F8385-F124-4189-A231-EA494813EA36}\mpengine.dll

2013-01-18 04:28 . 2013-01-18 04:28 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{11CC9BB9-67D6-465B-BCFD-041620CDBA09}\offreg.dll

2013-01-18 04:25 . 2012-11-19 08:01 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{11CC9BB9-67D6-465B-BCFD-041620CDBA09}\mpengine.dll

2013-01-16 16:06 . 2013-01-16 16:06 -------- d-----w- c:\windows\ERUNT

2013-01-16 16:06 . 2013-01-16 16:06 -------- d-----w- C:\JRT

2013-01-16 16:04 . 2013-01-15 09:45 9161176 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-09 17:25 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll

2013-01-09 17:25 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-01-09 17:23 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2013-01-09 17:22 . 2012-11-23 03:13 68608 ----a-w- c:\windows\system32\taskhost.exe

2013-01-09 17:22 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2013-01-08 20:40 . 2013-01-08 20:40 15739912 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe

2012-12-22 06:00 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-22 06:00 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-22 06:00 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-22 06:00 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-15 19:51 . 2012-12-19 04:50 1610 ----a-w- c:\windows\system32\fixvss.bat

2013-01-08 20:41 . 2012-04-02 20:51 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-08 20:41 . 2012-03-04 23:44 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-17 00:31 . 2012-02-20 15:34 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-14 23:49 . 2012-12-04 01:10 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-30 04:45 . 2013-01-09 17:23 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-11-14 07:06 . 2012-12-13 03:29 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-13 03:29 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-13 03:29 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-13 03:29 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-13 03:29 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-13 03:29 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-13 03:29 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-13 03:29 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-13 03:29 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-13 03:29 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-13 03:29 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-13 03:29 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-13 03:29 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-13 03:29 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-13 03:29 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-13 03:29 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-13 03:29 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-13 03:29 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-13 03:29 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-13 03:29 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-13 03:29 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-13 03:29 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 11:21 . 2012-11-02 23:41 143040 ----a-w- c:\windows\SysWow64\KevlarSigs.dll

2012-11-09 05:45 . 2012-12-12 15:12 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-12 15:12 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-02 05:59 . 2012-12-12 15:11 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-12 15:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-02-03 23:24 1005712 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ISUSPM"="c:\programdata\Macrovision\FLEXnet Connect\6\ISUSPM.exe" [2008-10-20 210208]

"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-21 719672]

"Akamai NetSession Interface"="c:\users\Renata\AppData\Local\Akamai\netsession_win.exe" [2012-10-09 4441920]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-22 98304]

"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]

"Carbonite Backup"="c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-02-03 1059472]

"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]

"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2012-07-31 41944]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2012-07-30 640480]

"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-08-28 2305912]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"Communicator"="c:\program files (x86)\Microsoft Lync\communicator.exe" [2012-09-29 12105344]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2011-06-14 587320]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

ActivClient Agent.lnk - c:\program files\ActivIdentity\ActivClient\acsagent.exe [2009-6-3 164904]

Google Calendar Sync.lnk - c:\program files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe [2011-4-8 542264]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 4 (0x4)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"dontdisplaylockeduserid"= 1 (0x1)

"DisableNT4Policy"= 1 (0x1)

"LogonType"= 0 (0x0)

"HideFastUserSwitching"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"NoWebServices"= 1 (0x1)

"NoPublishingWizard"= 1 (0x1)

"NoAutorun"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp msoidssp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 enterceptAgent;McAfee Host Intrusion Prevention Service;c:\program files (x86)\McAfee\Host Intrusion Prevention\FireSvc.exe [x]

R2 hips;McAfee HIPSCore Service;c:\program files (x86)\McAfee\Host Intrusion Prevention\HIPSCore\x64\HIPSvc.exe [x]

R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-09-01 158832]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]

R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2011-05-13 36328]

R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [x]

R3 Firehk;McAfee NDIS Intermediate Filter;c:\windows\system32\DRIVERS\firehk.sys [x]

R3 FirehkMP;FirehkMP;c:\windows\system32\DRIVERS\firehk.sys [x]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-02-24 1038088]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-31 128456]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-13 368896]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-01-11 232992]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-07-16 333928]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 157672]

R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 16872]

R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 177640]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-02-19 1255736]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2008-02-06 54480]

S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2010-01-30 20056]

S2 ac.sharedstore;ActivIdentity Shared Store Service;c:\program files\Common Files\ActivIdentity\ac.sharedstore.exe [2009-06-03 277032]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe [2009-03-03 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-01-22 202752]

S2 Carbonite-Mirror-Image-Svc;Carbonite Mirror Image Service;c:\program files\Carbonite\Carbonite Mirror Image\CarboniteMirrorImage.exe [2012-11-20 6399040]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-01-16 127984]

S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-02-09 338168]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-06-14 26680]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE [2010-08-17 2024864]

S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-12-06 1248256]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-01-06 2184496]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2009-10-26 151936]

S3 intelkmd;intelkmd;c:\windows\system32\DRIVERS\igdpmd64.sys [2010-01-22 8034368]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [2012-02-25 7680512]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-18 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 20:41]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26 14:40]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26 14:40]

.

2013-01-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000Core.job

- c:\users\Renata\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-23 16:56]

.

2013-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000UA.job

- c:\users\Renata\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-23 16:56]

.

2013-01-01 c:\windows\Tasks\HPCeeScheduleForRenata.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-02-03 23:18 1271440 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-01-22 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-01-22 390680]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-01-22 410136]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-01-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-21 611896]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-03-04 172032]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2009-12-16 8192]

"HPRAService"="c:\program files\RA2HP\HPRAService.exe" [2010-04-01 126464]

"acevents"="c:\program files\ActivIdentity\ActivClient\acevents.exe" [2009-06-03 196648]

"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2009-06-03 483880]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.nytimes.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>

IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

Trusted Zone: air.org\its2

Trusted Zone: azfcu.org\www

Trusted Zone: google.com\maps

Trusted Zone: hp.com

Trusted Zone: hp.com\bpapprover.external

Trusted Zone: hp.com\bpuser.external

Trusted Zone: hp.com\digitalbadge.external

Trusted Zone: hp.com\pracs.external

Trusted Zone: hp.com\userreg.external

Trusted Zone: hp.com\www.rooms

Trusted Zone: nytimes.com\www

Trusted Zone: prometric.com\secureshare

TCP: DhcpNameServer = 192.168.0.1 205.171.3.25

FF - ProfilePath - c:\users\Renata\AppData\Roaming\Mozilla\Firefox\Profiles\69nhy6m0.default\

FF - prefs.js: browser.startup.homepage - hxxp://nytimes.com/

FF - prefs.js: network.proxy.type - 2

FF - ExtSQL: !HIDDEN! 2013-01-17 14:27; {15dd4b6e-d4a0-45a8-b594-0e092e77c0aa}; c:\users\Renata\AppData\Roaming\Mozilla\Firefox\Profiles\69nhy6m0.default\extensions\{15dd4b6e-d4a0-45a8-b594-0e092e77c0aa}.xpi

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-18 09:18:04

ComboFix-quarantined-files.txt 2013-01-18 16:17

ComboFix2.txt 2013-01-18 04:38

.

Pre-Run: 117,518,057,472 bytes free

Post-Run: 117,470,879,744 bytes free

.

- - End Of File - - B745D4C275E3F3AA6854CAECC98D9E14

The good news is that McAfee seems to be gone. Also, no sign of Trojan:js/Medfos.b.

The only problems I had were that the Windows firewall blocks the Akamai Netsession Client, which I continue to block. Can I just delete this file to make that message stop appearing? c:\users\Renata\AppData\Local\Akamai\netsession_win.exe

The other problem is that when I open an IE browser, the name on the tab that opens starts with "Boingo" (I was in an airport recently). Also, when I click the back arrow in IE, there are several google ad pages in between the page I am on and the page I am returning to. It requires several clicks to get back to the page I just left. I don't know where these pages are coming from, and I would like it to stop and I would like to get rid of Boingo.

Thank you for all your help.

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Bing Bar
      Java 6 Update 17 (64-bit)
      Java 6 Update 33
      Java 7 Update 4
      JavaFX 2.1.0

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Here is the log from MBAM:

Malwarebytes Anti-Malware (PRO) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.19.01

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Renata :: GOLDENR1 [administrator]

Protection: Enabled

1/18/2013 7:14:14 PM

mbam-log-2013-01-18 (19-34-14).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 259808

Time elapsed: 2 minute(s), 45 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Here is the log from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:24:29 PM, on 1/18/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files (x86)\FileZilla FTP Client\filezilla.exe

C:\Users\Renata\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Renata\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Renata\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Renata\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Renata\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/'>http://www.nytimes.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Lync add-on BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

O4 - HKLM\..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Communicator] "C:\Program Files (x86)\Microsoft Lync\communicator.exe" /fromrunkey

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKCU\..\Run: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe"

O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe

O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

O9 - Extra 'Tools' menuitem: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://www.nytimes.com

O16 - DPF: {00000035-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms35 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall35.cab

O16 - DPF: {AB01FF2E-A848-410C-B47B-CB467C476AD9} (HPPKI Control) - https://digitalbadge.external.hp.com/hp/HPPKI.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O18 - Protocol: intu-help-qb5 - {867FCB77-9823-4CD6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: ActivIdentity Shared Store Service (ac.sharedstore) - ActivIdentity - C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe

O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Carbonite Mirror Image Service (Carbonite-Mirror-Image-Svc) - Carbonite, Inc. - C:\Program Files\Carbonite\Carbonite Mirror Image\CarboniteMirrorImage.exe

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: McAfee Host Intrusion Prevention Service (enterceptAgent) - Unknown owner - C:\Program Files (x86)\McAfee\Host Intrusion Prevention\FireSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: McAfee HIPSCore Service (hips) - Unknown owner - C:\Program Files (x86)\McAfee\Host Intrusion Prevention\HIPSCore\x64\HIPSvc.exe (file missing)

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O24 - Desktop Component 0: (no name) - (no file)

--

End of file - 17884 bytes

I see that McAfee is not gone after all. Also, while I was running the programs and gathering the logs, Windows Security Essentials blocked an attack from Trojan:js/Medfos.A. I'm surprised it's still happening, although this was "A" and not "B".

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  • Staff

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

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Gringo -

Here is the OTL log:

OTL logfile created on: 1/19/2013 12:23:04 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Renata\Downloads

64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 1.65 Gb Available Physical Memory | 43.52% Memory free

7.60 Gb Paging File | 4.87 Gb Available in Paging File | 64.08% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 200.84 Gb Total Space | 109.92 Gb Free Space | 54.73% Space Free | Partition Type: NTFS

Drive D: | 21.06 Gb Total Space | 3.07 Gb Free Space | 14.56% Space Free | Partition Type: NTFS

Drive G: | 98.99 Mb Total Space | 84.18 Mb Free Space | 85.04% Space Free | Partition Type: FAT32

Drive I: | 243.56 Gb Total Space | 177.20 Gb Free Space | 72.76% Space Free | Partition Type: NTFS

Computer Name: GOLDENR1 | User Name: Renata | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Renata\Downloads\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

PRC - C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe (Akamai Technologies, Inc.)

PRC - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe (Intuit)

PRC - C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe (Adobe Systems Inc.)

PRC - C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)

PRC - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe (Intuit Inc.)

PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)

PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)

PRC - C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe (Google)

PRC - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe (DeviceVM, Inc.)

PRC - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe (CinemaNow, Inc.)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

PRC - C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe (Acresso Corporation)

========== Modules (No Company Name) ==========

MOD - C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\ppGoogleNaClPluginChrome.dll ()

MOD - C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\pdf.dll ()

MOD - C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\libglesv2.dll ()

MOD - C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\libegl.dll ()

MOD - C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\ffmpegsumo.dll ()

MOD - C:\Program Files (x86)\FileZilla FTP Client\fzshellext.dll ()

MOD - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF ()

MOD - C:\Program Files (x86)\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (Carbonite-Mirror-Image-Svc) -- C:\Program Files\Carbonite\Carbonite Mirror Image\CarboniteMirrorImage.exe (Carbonite, Inc.)

SRV:64bit: - (NisSrv) -- C:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation)

SRV:64bit: - (MsMpSvc) -- C:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation)

SRV:64bit: - (FLEXnet Licensing Service 64) -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe (Acresso Software Inc.)

SRV:64bit: - (CarboniteService) -- C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe (Carbonite, Inc. (www.carbonite.com))

SRV:64bit: - (mfevtp) -- C:\Windows\SysNative\mfevtps.exe (McAfee, Inc.)

SRV:64bit: - (DpHost) -- C:\Program Files\DigitalPersona\Bin\DpHostW.exe (DigitalPersona, Inc.)

SRV:64bit: - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD)

SRV:64bit: - (STacSV) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\stacsv64.exe (IDT, Inc.)

SRV:64bit: - (vcsFPService) -- C:\Windows\SysNative\vcsFPService.exe (Validity Sensors, Inc.)

SRV:64bit: - (HP Wireless Assistant Service) -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe (Hewlett-Packard)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)

SRV:64bit: - (AppMgmt) -- C:\Windows\SysNative\appmgmts.dll (Microsoft Corporation)

SRV:64bit: - (hpsrv) -- C:\Windows\SysNative\hpservice.exe (Hewlett-Packard)

SRV:64bit: - (ac.sharedstore) -- C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe (ActivIdentity)

SRV:64bit: - (AESTFilters) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe (Andrea Electronics Corporation)

SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)

SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe (Hewlett-Packard Company)

SRV - (QBCFMonitorService) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe (Intuit)

SRV - (SkypeUpdate) -- C:\Program Files (x86)\Skype\Updater\Updater.exe (Skype Technologies)

SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)

SRV - (QBVSS) -- C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe (Intuit Inc.)

SRV - (QBFCService) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe (Intuit Inc.)

SRV - (HPWMISVC) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)

SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)

SRV - (DvmMDES) -- C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe (DeviceVM, Inc.)

SRV - (CinemaNow Service) -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe (CinemaNow, Inc.)

SRV - (STacSV) -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe (IDT, Inc.)

SRV - (vcsFPService) -- C:\Windows\SysWOW64\vcsFPService.exe (Validity Sensors, Inc.)

SRV - (GameConsoleService) -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (WildTangent, Inc.)

SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

SRV - (AESTFilters) -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe (Andrea Electronics Corporation)

SRV - (Adobe Version Cue CS4) -- C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe (Adobe Systems Incorporated)

========== Driver Services (SafeList) ==========

DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)

DRV:64bit: - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation)

DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (NETw5s64) -- C:\Windows\SysNative\drivers\NETw5s64.sys (Intel Corporation)

DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)

DRV:64bit: - (NETwNs64) -- C:\Windows\SysNative\drivers\NETwNs64.sys (Intel Corporation)

DRV:64bit: - (Point64) -- C:\Windows\SysNative\drivers\point64.sys (Microsoft Corporation)

DRV:64bit: - (ssadmdm) -- C:\Windows\SysNative\drivers\ssadmdm.sys (MCCI Corporation)

DRV:64bit: - (ssadbus) -- C:\Windows\SysNative\drivers\ssadbus.sys (MCCI Corporation)

DRV:64bit: - (androidusb) -- C:\Windows\SysNative\drivers\ssadadb.sys (Google Inc)

DRV:64bit: - (ssadmdfl) -- C:\Windows\SysNative\drivers\ssadmdfl.sys (MCCI Corporation)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (vpcvmm) -- C:\Windows\SysNative\drivers\vpcvmm.sys (Microsoft Corporation)

DRV:64bit: - (vpcbus) -- C:\Windows\SysNative\drivers\vpchbus.sys (Microsoft Corporation)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (vpcusb) -- C:\Windows\SysNative\drivers\vpcusb.sys (Microsoft Corporation)

DRV:64bit: - (vpcnfltr) -- C:\Windows\SysNative\drivers\vpcnfltr.sys (Microsoft Corporation)

DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)

DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)

DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)

DRV:64bit: - (DVMIO) -- C:\Windows\SysNative\drivers\dvmio.sys (DeviceVM, Inc.)

DRV:64bit: - (amdkmdag) -- C:\Windows\SysNative\drivers\atipmdag.sys (ATI Technologies Inc.)

DRV:64bit: - (intelkmd) -- C:\Windows\SysNative\drivers\igdpmd64.sys (Intel Corporation)

DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)

DRV:64bit: - (amdkmdap) -- C:\Windows\SysNative\drivers\atikmpag.sys (Advanced Micro Devices, Inc.)

DRV:64bit: - (STHDA) -- C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)

DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)

DRV:64bit: - (Impcd) -- C:\Windows\SysNative\drivers\Impcd.sys (Intel Corporation)

DRV:64bit: - (AtiHdmiService) -- C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.)

DRV:64bit: - (HECIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)

DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)

DRV:64bit: - (WSDScan) -- C:\Windows\SysNative\drivers\WSDScan.sys (Microsoft Corporation)

DRV:64bit: - (Dot4Scan) -- C:\Windows\SysNative\drivers\Dot4Scan.sys (Microsoft Corporation)

DRV:64bit: - (hpdskflt) -- C:\Windows\SysNative\drivers\hpdskflt.sys (Hewlett-Packard)

DRV:64bit: - (Accelerometer) -- C:\Windows\SysNative\drivers\Accelerometer.sys (Hewlett-Packard)

DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)

DRV:64bit: - (SrvHsfV92) -- C:\Windows\SysNative\drivers\VSTDPV6.SYS (Conexant Systems, Inc.)

DRV:64bit: - (SrvHsfWinac) -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS (Conexant Systems, Inc.)

DRV:64bit: - (SrvHsfHDA) -- C:\Windows\SysNative\drivers\VSTAZL6.SYS (Conexant Systems, Inc.)

DRV:64bit: - (yukonw7) -- C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)

DRV:64bit: - (netw5v64) -- C:\Windows\SysNative\drivers\netw5v64.sys (Intel Corporation)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)

DRV:64bit: - (adfs) -- C:\Windows\SysNative\drivers\adfs.sys (Adobe Systems, Inc.)

DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)

DRV - (dgderdrv) -- C:\Windows\SysWOW64\drivers\dgderdrv.sys (Devguru Co., Ltd)

DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

DRV - (adfs) -- C:\Windows\SysWow64\drivers\adfs.sys (Adobe Systems, Inc.)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =

IE:64bit: - HKLM\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

IE:64bit: - HKLM\..\SearchScopes\{9AF04FC3-AD1A-42E7-8BF7-7F4D08DF6713}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

IE - HKLM\..\SearchScopes\{9AF04FC3-AD1A-42E7-8BF7-7F4D08DF6713}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes,DefaultScope = {5BAABFCC-CD81-4FFE-A57C-978BA496FDD5}

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{080E9984-2985-424C-93F8-BF08657F62D3}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{5BAABFCC-CD81-4FFE-A57C-978BA496FDD5}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}&rlz='>http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}&rlz=

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{86C3CB72-FA83-4AD3-A9F4-5C94B4D7F90A}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{9AF04FC3-AD1A-42E7-8BF7-7F4D08DF6713}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://nytimes.com/"

FF - prefs.js..extensions.enabledAddons: otis@digitalpersona.com:5.0.0.4490

FF - prefs.js..extensions.enabledItems: otis@digitalpersona.com:5.0.0.4248

FF - prefs.js..network.proxy.autoconfig_url: "http://autocache.hp.com/"

FF - prefs.js..network.proxy.no_proxies_on: "*.local"

FF - prefs.js..network.proxy.type: 2

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.4.1: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll File not found

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.4.1: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll File not found

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@rooms.hp.com: C:\Program Files (x86)\Hewlett-Packard\HP Virutal Rooms Client Launcher Plugin\nphpvrl.dll ( )

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\Adobe Acrobat: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKCU\Software\MozillaPlugins\@hulu.com/Hulu Desktop: C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.11.1\npHDPlg.dll ()

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Renata\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Renata\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\otis@digitalpersona.com: C:\Program Files (x86)\DigitalPersona\Bin\FirefoxExt\ [2012/02/25 14:19:08 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0.2\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/12/07 08:18:05 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0.2\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/01/09 08:37:26 | 000,000,000 | ---D | M]

[2012/02/24 11:16:44 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Renata\AppData\Roaming\mozilla\Extensions

[2013/01/18 17:46:00 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Renata\AppData\Roaming\mozilla\Firefox\Profiles\69nhy6m0.default\extensions

[2013/01/17 14:27:44 | 000,002,366 | ---- | M] () (No name found) -- C:\Users\Renata\AppData\Roaming\mozilla\firefox\profiles\69nhy6m0.default\extensions\{15dd4b6e-d4a0-45a8-b594-0e092e77c0aa}.xpi

[2013/01/18 18:10:28 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2012/02/25 14:19:08 | 000,000,000 | ---D | M] (DigitalPersona Extension) -- C:\PROGRAM FILES (X86)\DIGITALPERSONA\BIN\FIREFOXEXT

[2012/02/24 12:08:02 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll

[2012/09/28 20:39:06 | 000,031,872 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll

[2012/02/24 12:07:59 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

[2012/02/24 12:07:59 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - homepage: http://www.google.com/

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter},

CHR - homepage: http://www.google.com/

CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Disabled) = C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\pdf.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Renata\AppData\Local\Google\Chrome\Application\24.0.1312.52\gcswf32.dll

CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll

CHR - plugin: Kaspersky Anti-Virus (Enabled) = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\dchlnpcodkpfdpacogkljefecpegganj\12.0.1.288_0\plugin/npUrlAdvisor.dll

CHR - plugin: Kaspersky Anti-Virus (Enabled) = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\jagncdcchgajhfhijbbhecadmaiegcmh\12.0.1.288_0\plugin/npVKPlugin.dll

CHR - plugin: Kaspersky Anti-Virus (Enabled) = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjldcfjmnllhmgjclecdnfampinooman\12.0.1.288_0\plugin/npABPlugin.dll

CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll

CHR - plugin: Microsoft Lync 2010 Meeting Join Plug-in (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

CHR - plugin: HP Virtual Room Client Launcher Plugin (Enabled) = C:\Program Files (x86)\Hewlett-Packard\HP Virutal Rooms Client Launcher Plugin\nphpvrl.dll

CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll

CHR - plugin: Java Platform SE 7 U4 (Enabled) = C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll

CHR - plugin: Java Deployment Toolkit 7.0.40.255 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll

CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: Google Update (Enabled) = C:\Users\Renata\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll

CHR - plugin: Hulu Desktop (Enabled) = C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.11.1\npHDPlg.dll

CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

CHR - Extension: YouTube = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\

CHR - Extension: Google Search = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\

CHR - Extension: Google Maps = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\lneaknkopdijkpnocmklfnjbeapigfbh\5.2.7_0\

CHR - Extension: Gmail = C:\Users\Renata\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2013/01/17 21:19:33 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2:64bit: - BHO: (SnagIt Toolbar Loader) - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitBHO64.dll (TechSmith Corporation)

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2 - BHO: (SnagIt Toolbar Loader) - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll (TechSmith Corporation)

O2 - BHO: (ContributeBHO Class) - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll ()

O2 - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll (Microsoft Corporation)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)

O2 - BHO: (SmartSelect Class) - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3:64bit: - HKLM\..\Toolbar: (Snagit) - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitIEAddin64.dll (TechSmith Corporation)

O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O3 - HKLM\..\Toolbar: (Contribute Toolbar) - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll ()

O3 - HKLM\..\Toolbar: (Snagit) - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll (TechSmith Corporation)

O3 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O4:64bit: - HKLM..\Run: [accrdsub] C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe (ActivIdentity)

O4:64bit: - HKLM..\Run: [acevents] C:\Program Files\ActivIdentity\ActivClient\acevents.exe (ActivIdentity)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [HPRAService] C:\Program Files\RA2HP\HPRAService.exe (Hewlett-Packard Company)

O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()

O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [intelliPoint] C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)

O4:64bit: - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()

O4:64bit: - HKLM..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [Acrobat Assistant 8.0] C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe (Adobe Systems Inc.)

O4 - HKLM..\Run: [Adobe Acrobat Speed Launcher] C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [Adobe_ID0ENQBO] C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4Tray.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [AdobeCS4ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)

O4 - HKLM..\Run: [Communicator] C:\Program Files (x86)\Microsoft Lync\communicator.exe (Microsoft Corporation)

O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)

O4 - HKLM..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)

O4 - HKLM..\Run: [startCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)

O4 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000..\Run: [Akamai NetSession Interface] C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe (Akamai Technologies, Inc.)

O4 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000..\Run: [iSUSPM] C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe (Acresso Corporation)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Feeds present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Main present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWebServices = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoInternetOpenWith = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoPublishingWizard = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoAutorun = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 4

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: disablecad = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylockeduserid = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableNT4Policy = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonType = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideFastUserSwitching = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\kerberos\parameters: supportedencryptiontypes = 2147483644

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O8:64bit: - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8:64bit: - Extra context menu item: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8:64bit: - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8:64bit: - Extra context menu item: Convert link target to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8:64bit: - Extra context menu item: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Convert link target to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)

O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)

O9 - Extra Button: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll (Microsoft Corporation)

O13 - gopher Prefix: missing

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: air.org ([its2] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: azfcu.org ([www] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: google.com ([maps] http in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: grandmasters.biz ([sharepoint] http in Local intranet)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([]https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([bpapprover.external] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([bpuser.external] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([digitalbadge.external] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([pracs.external] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([userreg.external] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: hp.com ([www.rooms] https in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: localhost ([]* in Local intranet)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: nytimes.com ([www] http in Trusted sites)

O15 - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..Trusted Domains: prometric.com ([secureshare] https in Trusted sites)

O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)

O16:64bit: - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)

O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)

O16 - DPF: {00000035-9593-4264-8B29-930B3E4EDCCD} https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall35.cab (HPVirtualRooms35 Class)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab (Reg Error: Key error.)

O16 - DPF: {AB01FF2E-A848-410C-B47B-CB467C476AD9} https://digitalbadge.external.hp.com/hp/HPPKI.cab (HPPKI Control)

O16 - DPF: {CAFEEFAC-0017-0000-0004-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab (Reg Error: Key error.)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab (Reg Error: Key error.)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 205.171.3.25

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{445A50A7-DDC9-4F73-AE8D-3DD859EE2A43}: DhcpNameServer = 192.168.0.1 205.171.3.25

O18:64bit: - Protocol\Handler\intu-help-qb5 - No CLSID value found

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\qbwc - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O18 - Protocol\Handler\intu-help-qb5 {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O24 - Desktop Components:0 () -

O30:64bit: - LSA: Security Packages - (msoidssp) - C:\Windows\SysNative\msoidssp.dll (Microsoft Corp.)

O30 - LSA: Security Packages - (msoidssp) - C:\Windows\SysWow64\msoidssp.dll (Microsoft Corp.)

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/18 19:08:02 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN

[2013/01/18 18:02:40 | 000,000,000 | ---D | C] -- C:\Users\Renata\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller

[2013/01/18 18:02:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\VS Revo Group

[2013/01/18 09:18:29 | 000,000,000 | ---D | C] -- C:\Windows\temp

[2013/01/18 08:37:36 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe

[2013/01/17 20:56:23 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe

[2013/01/17 20:56:23 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe

[2013/01/17 20:53:51 | 005,023,971 | R--- | C] (Swearware) -- C:\Users\Renata\Desktop\ComboFix.exe

[2013/01/17 20:49:52 | 000,000,000 | ---D | C] -- C:\Qoobox

[2013/01/17 20:49:24 | 000,000,000 | ---D | C] -- C:\Windows\erdnt

[2013/01/17 14:32:06 | 000,000,000 | ---D | C] -- C:\Users\Renata\Desktop\RK_Quarantine

[2013/01/16 09:06:32 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT

[2013/01/16 09:06:11 | 000,000,000 | ---D | C] -- C:\JRT

[2013/01/10 22:40:55 | 000,000,000 | ---D | C] -- C:\Users\Renata\Desktop\Google Calendar_files

[2013/01/09 10:25:36 | 000,750,592 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\win32spl.dll

[2013/01/09 10:25:36 | 000,492,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\win32spl.dll

[2013/01/09 10:24:19 | 000,307,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ncrypt.dll

[2013/01/09 10:24:17 | 000,800,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\usp10.dll

[2013/01/09 10:24:12 | 000,046,592 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\fpb.rs

[2013/01/09 10:24:12 | 000,046,592 | ---- | C] (Microsoft) -- C:\Windows\SysNative\fpb.rs

[2013/01/09 10:24:12 | 000,045,568 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\oflc-nz.rs

[2013/01/09 10:24:12 | 000,045,568 | ---- | C] (Microsoft) -- C:\Windows\SysNative\oflc-nz.rs

[2013/01/09 10:24:12 | 000,044,544 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\pegibbfc.rs

[2013/01/09 10:24:12 | 000,044,544 | ---- | C] (Microsoft) -- C:\Windows\SysNative\pegibbfc.rs

[2013/01/09 10:24:12 | 000,043,520 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\csrr.rs

[2013/01/09 10:24:12 | 000,043,520 | ---- | C] (Microsoft) -- C:\Windows\SysNative\csrr.rs

[2013/01/09 10:24:12 | 000,040,960 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\cob-au.rs

[2013/01/09 10:24:12 | 000,040,960 | ---- | C] (Microsoft) -- C:\Windows\SysNative\cob-au.rs

[2013/01/09 10:24:11 | 002,746,368 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\gameux.dll

[2013/01/09 10:24:11 | 002,576,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\gameux.dll

[2013/01/09 10:24:11 | 000,441,856 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Wpc.dll

[2013/01/09 10:24:11 | 000,030,720 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\usk.rs

[2013/01/09 10:24:11 | 000,030,720 | ---- | C] (Microsoft) -- C:\Windows\SysNative\usk.rs

[2013/01/09 10:24:11 | 000,021,504 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\grb.rs

[2013/01/09 10:24:11 | 000,021,504 | ---- | C] (Microsoft) -- C:\Windows\SysNative\grb.rs

[2013/01/09 10:24:11 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\pegi-pt.rs

[2013/01/09 10:24:11 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysNative\pegi-pt.rs

[2013/01/09 10:24:11 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\pegi.rs

[2013/01/09 10:24:11 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysNative\pegi.rs

[2013/01/09 10:24:11 | 000,015,360 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\djctq.rs

[2013/01/09 10:24:11 | 000,015,360 | ---- | C] (Microsoft) -- C:\Windows\SysNative\djctq.rs

[2013/01/09 10:24:10 | 000,308,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Wpc.dll

[2013/01/09 10:24:09 | 000,055,296 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\cero.rs

[2013/01/09 10:24:09 | 000,055,296 | ---- | C] (Microsoft) -- C:\Windows\SysNative\cero.rs

[2013/01/09 10:24:09 | 000,051,712 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\esrb.rs

[2013/01/09 10:24:09 | 000,051,712 | ---- | C] (Microsoft) -- C:\Windows\SysNative\esrb.rs

[2013/01/09 10:24:09 | 000,023,552 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\oflc.rs

[2013/01/09 10:24:09 | 000,023,552 | ---- | C] (Microsoft) -- C:\Windows\SysNative\oflc.rs

[2013/01/09 10:24:09 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\pegi-fi.rs

[2013/01/09 10:24:09 | 000,020,480 | ---- | C] (Microsoft) -- C:\Windows\SysNative\pegi-fi.rs

[2013/01/09 10:23:13 | 000,424,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\KernelBase.dll

[2013/01/09 10:23:11 | 001,161,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kernel32.dll

[2013/01/09 10:23:09 | 000,362,496 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64win.dll

[2013/01/09 10:23:09 | 000,338,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\conhost.exe

[2013/01/09 10:23:09 | 000,243,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64.dll

[2013/01/09 10:23:09 | 000,215,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winsrv.dll

[2013/01/09 10:23:09 | 000,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64cpu.dll

[2013/01/09 10:23:08 | 000,016,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntvdm64.dll

[2013/01/09 10:23:08 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntvdm64.dll

[2013/01/09 10:23:08 | 000,005,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wow32.dll

[2013/01/09 10:23:07 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-string-l1-1-0.dll

[2013/01/09 10:23:06 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-file-l1-1-0.dll

[2013/01/09 10:23:06 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-file-l1-1-0.dll

[2013/01/09 10:23:06 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll

[2013/01/09 10:23:06 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll

[2013/01/09 10:23:06 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-delayload-l1-1-0.dll

[2013/01/09 10:23:05 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-security-base-l1-1-0.dll

[2013/01/09 10:23:05 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-threadpool-l1-1-0.dll

[2013/01/09 10:23:05 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll

[2013/01/09 10:23:05 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-sysinfo-l1-1-0.dll

[2013/01/09 10:23:05 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll

[2013/01/09 10:23:05 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-synch-l1-1-0.dll

[2013/01/09 10:23:05 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-rtlsupport-l1-1-0.dll

[2013/01/09 10:23:05 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-xstate-l1-1-0.dll

[2013/01/09 10:23:05 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-util-l1-1-0.dll

[2013/01/09 10:23:05 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-string-l1-1-0.dll

[2013/01/09 10:23:04 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll

[2013/01/09 10:23:04 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-processthreads-l1-1-0.dll

[2013/01/09 10:23:04 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll

[2013/01/09 10:23:04 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll

[2013/01/09 10:23:04 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-localregistry-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-processenvironment-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-namedpipe-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-misc-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-memory-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-libraryloader-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-profile-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-io-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-io-l1-1-0.dll

[2013/01/09 10:23:04 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-interlocked-l1-1-0.dll

[2013/01/09 10:23:03 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

[2013/01/09 10:23:03 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-heap-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-handle-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-fibers-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-errorhandling-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-debug-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll

[2013/01/09 10:23:03 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-datetime-l1-1-0.dll

[2013/01/09 10:23:02 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\setup16.exe

[2013/01/09 10:23:02 | 000,007,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\instnm.exe

[2013/01/09 10:23:02 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll

[2013/01/09 10:23:02 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-localization-l1-1-0.dll

[2013/01/09 10:23:01 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-console-l1-1-0.dll

[2013/01/09 10:23:01 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-console-l1-1-0.dll

[2013/01/09 10:23:01 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\user.exe

[2013/01/09 10:22:41 | 000,068,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\taskhost.exe

[2013/01/08 13:40:42 | 015,739,912 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerInstaller.exe

[2012/12/21 23:00:30 | 000,367,616 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\SysNative\atmfd.dll

[2012/12/21 23:00:30 | 000,046,080 | ---- | C] (Adobe Systems) -- C:\Windows\SysNative\atmlib.dll

[2012/12/21 23:00:30 | 000,034,304 | ---- | C] (Adobe Systems) -- C:\Windows\SysWow64\atmlib.dll

[2012/12/21 23:00:29 | 000,295,424 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\atmfd.dll

========== Files - Modified Within 30 Days ==========

[2013/01/19 12:17:00 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000UA.job

[2013/01/19 11:51:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013/01/19 11:40:12 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/01/19 11:17:01 | 000,000,860 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4116334204-1159934975-1055942539-1000Core.job

[2013/01/19 10:40:12 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013/01/19 08:09:09 | 000,024,448 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2013/01/19 08:09:09 | 000,024,448 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2013/01/19 08:00:17 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013/01/19 07:58:19 | 3062,255,616 | -HS- | M] () -- C:\hiberfil.sys

[2013/01/18 18:02:40 | 000,001,268 | ---- | M] () -- C:\Users\Renata\Desktop\Revo Uninstaller.lnk

[2013/01/17 21:19:33 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts

[2013/01/17 20:54:23 | 005,023,971 | R--- | M] (Swearware) -- C:\Users\Renata\Desktop\ComboFix.exe

[2013/01/15 12:51:25 | 000,001,610 | ---- | M] () -- C:\Windows\SysNative\fixvss.bat

[2013/01/14 17:37:33 | 000,797,882 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013/01/14 17:37:33 | 000,674,448 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013/01/14 17:37:33 | 000,127,428 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013/01/11 11:49:59 | 000,061,959 | RHS- | M] () -- C:\ProgramData\ntuser.pol

[2013/01/10 22:40:55 | 000,347,027 | ---- | M] () -- C:\Users\Renata\Desktop\Google Calendar.htm

[2013/01/10 06:21:44 | 003,071,272 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013/01/09 21:35:03 | 000,794,352 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI

[2013/01/08 13:41:00 | 000,697,864 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe

[2013/01/08 13:41:00 | 000,074,248 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

[2013/01/08 13:40:43 | 015,739,912 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerInstaller.exe

[2013/01/06 12:12:19 | 013,004,800 | ---- | M] () -- C:\Users\Renata\Desktop\Golden Ink (Backup Jan 06,2013 12 11 PM).QBB

[2013/01/02 09:12:48 | 000,060,928 | ---- | M] () -- C:\Users\Renata\Desktop\FW Image Quality in ILT Courseware.msg

[2013/01/02 09:00:01 | 000,002,004 | ---- | M] () -- C:\Users\Public\Desktop\FileZilla Client.lnk

[2013/01/01 20:59:41 | 000,182,827 | ---- | M] () -- C:\Users\Renata\Desktop\HP Storage Product Naming Structure 16 July 2012.pdf

[2013/01/01 08:03:14 | 000,000,336 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForRenata.job

========== Files Created - No Company Name ==========

[2013/01/18 18:02:40 | 000,001,268 | ---- | C] () -- C:\Users\Renata\Desktop\Revo Uninstaller.lnk

[2013/01/17 20:56:23 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe

[2013/01/17 20:56:23 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe

[2013/01/17 20:56:23 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe

[2013/01/17 20:56:23 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe

[2013/01/17 20:56:23 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe

[2013/01/10 22:40:55 | 000,347,027 | ---- | C] () -- C:\Users\Renata\Desktop\Google Calendar.htm

[2013/01/06 12:11:55 | 013,004,800 | ---- | C] () -- C:\Users\Renata\Desktop\Golden Ink (Backup Jan 06,2013 12 11 PM).QBB

[2013/01/01 20:59:40 | 000,182,827 | ---- | C] () -- C:\Users\Renata\Desktop\HP Storage Product Naming Structure 16 July 2012.pdf

[2013/01/01 19:42:51 | 000,060,928 | ---- | C] () -- C:\Users\Renata\Desktop\FW Image Quality in ILT Courseware.msg

[2012/12/03 18:00:39 | 000,008,144 | -HS- | C] () -- C:\ProgramData\6o4v7yr6ikfw18072u

[2012/11/02 15:56:56 | 000,061,959 | RHS- | C] () -- C:\ProgramData\ntuser.pol

[2012/08/28 09:46:55 | 000,000,094 | ---- | C] () -- C:\Users\Renata\AppData\Local\fusioncache.dat

[2012/06/19 10:17:40 | 000,000,000 | ---- | C] () -- C:\Users\Renata\AppData\Roaming\wklnhst.dat

[2012/05/17 14:20:22 | 000,007,619 | ---- | C] () -- C:\Users\Renata\AppData\Local\Resmon.ResmonCfg

[2012/05/04 21:33:03 | 000,017,408 | ---- | C] () -- C:\Users\Renata\AppData\Local\WebpageIcons.db

[2012/03/24 14:25:03 | 000,000,462 | ---- | C] () -- C:\Users\Renata\AppData\Roaming\Poladroid prefs.plist

[2012/03/06 08:58:21 | 000,000,090 | ---- | C] () -- C:\Windows\QBChanUtil_Trigger.ini

[2012/02/20 09:33:59 | 000,000,171 | ---- | C] () -- C:\Windows\QUICKEN.INI

[2012/02/17 16:58:47 | 000,794,352 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

[2012/02/17 16:06:23 | 000,001,035 | ---- | C] () -- C:\Windows\SysWow64\atipblup.dat

[2012/02/17 16:04:53 | 000,000,299 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog2.ini

[2012/02/17 16:04:53 | 000,000,240 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog.ini

[2012/02/17 15:15:47 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin

[2010/01/21 08:09:59 | 000,000,000 | ---- | C] () -- C:\Users\Renata\arp

========== ZeroAccess Check ==========

[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 22:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 21:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 05:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

Thank you.

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  • Staff

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTL
    FF - user.js - File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll File not found
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.4.1: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O4 - HKLM..\Run: [] File not found
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0017-0000-0004-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
    O18:64bit: - Protocol\Handler\intu-help-qb5 - No CLSID value found
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\qbwc - No CLSID value found
    O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    IE:64bit: - HKLM\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
    IE - HKLM\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
    IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{2118266E-DDB3-4B00-8D36-1EFBD84E4059}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
    IE - HKU\S-1-5-21-4116334204-1159934975-1055942539-1000\..\SearchScopes\{86C3CB72-FA83-4AD3-A9F4-5C94B4D7F90A}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
    [2012/12/03 18:00:39 | 000,008,144 | -HS- | C] () -- C:\ProgramData\6o4v7yr6ikfw18072u
    :Files
    ipconfig /flushdns /c
    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]


  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo

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I ran the script, the machine rebooted, but no report appeared.

While I had a Chrome browser window open (IE was not open), Security Essentials blocked two trojans: Trojan:Win32/Medfos.A amd Trojan:Win32/Medfos.X

These are new viruses that I have not seen before.

In addition, a new folder has appeared on my desktop with my name on it. In the folder are several more folders, mostly copying files and folders from my C: drive, plus about six files named NTUSER.dat. Two of them are dated today,with a timestamp from when I ran the script.

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  • Staff

Hello

First I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome

Gringo

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Evidently there was an error with this database. I got an error message about the database being unavailable when I logged in to send you the message I just sent - now, obviously, I can reply to this thread.

In any event, please let me know how you would like me to proceed, now that I have uninstalled and reinstalled Chrome.

Thank you.

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  • Staff

Greetings,

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE

Gringo

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Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box


C:\Qoobox\Add-Remove Programs.txt

  • click ok

copy and paste the report into this topic for me to review

Gringo

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Here is that report:

Adobe Acrobat 9 Pro - English, Français, Deutsch

Adobe Acrobat 9.5.2 - CPSID_83708

Adobe After Effects CS4 Third Party Content

Adobe AIR

Adobe Anchor Service CS4

Adobe Asset Services CS4

Adobe Bridge CS4

Adobe CMaps CS4

Adobe Color - Photoshop Specific CS4

Adobe Color EU Extra Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Recommended Settings CS4

Adobe Color Video Profiles CS CS4

Adobe Contribute CS4

Adobe Creative Suite 4 Master Collection

Adobe CSI CS4

Adobe Default Language CS4

Adobe Device Central CS4

Adobe Download Assistant

Adobe Dreamweaver CS4

Adobe Drive CS4

Adobe Dynamiclink Support

Adobe Encore CS4

Adobe Encore CS4 Codecs

Adobe Encore CS4 Library

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS4

Adobe Fireworks CS4

Adobe Flash CS4

Adobe Flash CS4 Extension - Flash Lite STI en

Adobe Flash CS4 STI-en

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Fonts All

Adobe Illustrator CS4

Adobe InDesign CS4

Adobe InDesign CS4 Application Feature Set Files (Roman)

Adobe InDesign CS4 Common Base Files

Adobe InDesign CS4 Icon Handler

Adobe Linguistics CS4

Adobe Media Encoder CS4

Adobe Media Encoder CS4 Additional Exporter

Adobe Media Encoder CS4 Exporter

Adobe Media Encoder CS4 Importer

Adobe Media Player

Adobe Output Module

Adobe PDF Library Files CS4

Adobe Photoshop CS4

Adobe Photoshop CS4 Support

Adobe Premiere Pro CS4 Third Party Content

Adobe Reader X (10.1.5)

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe SGM CS4

Adobe Shockwave Player

Adobe SING CS4

Adobe Soundbooth CS4 Codecs

Adobe Type Support CS4

Adobe Update Manager CS4

Adobe Version Cue CS4 Server

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

Akamai NetSession Interface

AnswerWorks 5.0 English Runtime

Bejeweled 2 Deluxe

Bing Bar

Blackhawk Striker 2

Blasterball 3

Build-a-lot 2

Cake Mania

Carbonite

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

CinemaNow Media Manager

Compatibility Pack for the 2007 Office system

Connect

CyberLink DVD Suite

DealFinder

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

Dora's Carnival Adventure

DVD Menu Pack for HP MediaSmart Video

Escape Rosecliff Island

ESU for Microsoft Windows 7

Faerie Solitaire

FATE

FileZilla Client 3.6.0.2

Google Calendar Sync

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

GoToMeeting 5.0.0.799

Hewlett-Packard ACLM.NET v1.2.1.1

HP Advisor

HP Customer Experience Enhancements

HP DVB-T TV Tuner 8.0.64.43

HP Game Console

HP Games

HP MediaSmart CinemaNow 2.0

HP MediaSmart DVD

HP MediaSmart Internet TV

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart Video

HP MediaSmart Webcam

HP MediaSmart/TouchSmart Netflix

HP Photo Creations

HP Quick Launch

HP QuickWeb Installer

HP Setup

HP Software Framework

HP Support Assistant

HP Update

HP User Guides 0176

HP Virtual Rooms 8.0

HP Virtual Rooms Client Launcher Plugin

Hulu Desktop

IDT Audio

Intel® Management Engine Components

Intel® Rapid Storage Technology

Intel® Turbo Boost Technology Driver

Java Auto Updater

Java 6 Update 33

Java 7 Update 4

JavaFX 2.1.0

Jewel Quest 3

Jewel Quest Solitaire 2

Junk Mail filter update

Kies mini

kuler

LabelPrint

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 1.1

Microsoft Choice Guard

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Business 2010

Microsoft Office Live Meeting 2007

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft WSE 3.0 Runtime

Movie Theme Pack for HP MediaSmart Video

Mozilla Firefox 10.0.2 (x86 en-US)

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Mystery P.I. - The New York Fortune

PDF Settings CS4

Penguins!

PhotoNow!

Photoshop Camera Raw

Pixel Bender Toolkit

Plants vs. Zombies

Poker Superstars III

Poladroid

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

PX Profile Update

QuickBooks

QuickBooks Pro 2012

Quicken 2008

Quicken 2009

Realtek Ethernet Controller Driver For Windows 7

Realtek USB 2.0 Card Reader

Recovery Manager

Roxio CinemaNow 2.0

Saba Content Manager

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Skype™ 5.10

Snagit 10.0.2

Suite Shared Configuration CS4

TextTwist 2

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Virtual Families

Virtual Villagers - The Secret City

Wheel of Fortune 2

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Zuma's Revenge

Thank you.

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Bing Bar
      Java™ 6 Update 33
      Java™ 7 Update 4
      JavaFX 2.1.0

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

 

 

 

 

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Gringo -

From the list of programs, Revo Uninstaller didn't see any of them. Control Panel > Programs and Features listed Java 6 Update 17, which I uninstalled.

Here is the log from MBAM:

Malwarebytes Anti-Malware (PRO) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.23.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Renata :: GOLDENR1 [administrator]

Protection: Enabled

1/22/2013 7:49:27 PM

mbam-log-2013-01-22 (19-49-27).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 260431

Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Here is the log from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 8:03:49 PM, on 1/22/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE

C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe

C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe

C:\Program Files (x86)\TechSmith\Snagit 10\Snagit32.exe

C:\Program Files (x86)\TechSmith\Snagit 10\TSCHelp.exe

C:\Program Files (x86)\TechSmith\Snagit 10\snagiteditor.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\Renata\Downloads\HijackThis (1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/'>http://www.nytimes.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

O4 - HKLM\..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Communicator] "C:\Program Files (x86)\Microsoft Lync\communicator.exe" /fromrunkey

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKCU\..\Run: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe"

O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

O9 - Extra 'Tools' menuitem: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://www.nytimes.com

O16 - DPF: {00000035-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms35 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall35.cab

O16 - DPF: {AB01FF2E-A848-410C-B47B-CB467C476AD9} (HPPKI Control) - https://digitalbadge.external.hp.com/hp/HPPKI.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: ActivIdentity Shared Store Service (ac.sharedstore) - ActivIdentity - C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe

O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Carbonite Mirror Image Service (Carbonite-Mirror-Image-Svc) - Carbonite, Inc. - C:\Program Files\Carbonite\Carbonite Mirror Image\CarboniteMirrorImage.exe

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: McAfee Host Intrusion Prevention Service (enterceptAgent) - Unknown owner - C:\Program Files (x86)\McAfee\Host Intrusion Prevention\FireSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: McAfee HIPSCore Service (hips) - Unknown owner - C:\Program Files (x86)\McAfee\Host Intrusion Prevention\HIPSCore\x64\HIPSvc.exe (file missing)

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O24 - Desktop Component 0: (no name) - (no file)

--

End of file - 15119 bytes

Thank you.

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  • Staff

 

 

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
      O4 - HKLM\..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
      O4 - HKCU\..\Run: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
      O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
      O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Renata\AppData\Local\Akamai\netsession_win.exe"
      O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

 

 

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<p>Gringo - </p>

<p> </p>

<p>I ran HijackThis and deleted most - not all - of the files listed. </p>

<p> </p>

<p>I ran ESET and here are the twwo threats found:</p>

<p> </p>

<p> </p>

<div>C:\Data\7zip_installer_d162802.exe<span class="Apple-tab-span" style="white-space:pre"> </span>probably a variant of Win32/InstallIQ application</div>

<div>C:\Users\Renata\Downloads\FinalMediaPlayer2011Setup.exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/InstallIQ application</div>

<div> </div>

<div>Thank you.</div>

<div> </div>

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