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Hello,

Even after running Norton 360 (updated) and Malwarebytes Pro (updated) my search engine keeps redirecting me. Super frustrating...I'd like to see if I can't remove this off of my computer for good. Also, my system seems to be extremely slow.

Here are my dds logs:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.7.2

Run by Chris at 22:44:04 on 2013-01-15

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4093.1845 [GMT -6:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\system32\Ati2evxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Ati2evxx.exe

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Windows\system32\AERTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\lxbkcoms.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\System32\WUDFHost.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\RAVCpl64.exe

C:\Program Files (x86)\Lexmark X1100 Series\LXBKbmgr.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmon.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Windows Media Player\wmplayer.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\Rhapsody\rhaphlpr.exe

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\splwow64.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\notepad.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.foxnews.com/

uWindow Title = Internet Explorer provided by Dell

uSearch Bar = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc

uSearch Page = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc

uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6081213

uSearchURL,(Default) = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0

mSearchAssistant = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ips\ipsbho.dll

BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\IBM\Java50\jre\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files (x86)\Dell\BAE\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coieplg.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

uRun: [Adobe] rundll32 "C:\Users\Chris\AppData\Local\Apple Computer\Adobe\qlggqkm.dll",DllRegisterServerW

uRunOnce: [shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; WOW64; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.primarygames.com/arcade/sports/sewerrun/"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

mRun: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab

DPF: {1ACECAFE-0015-0000-0000-ABCDEFFEDCBA} - hxxp://

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab

DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} - hxxp://198.209.97.177/viewer/activeXViewer/activexviewer.cab

DPF: {CAFEEFAC-0014-0002-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_18-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://

DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://webmail.shelterinsurance.com/dwa7W.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1 192.168.1.1

TCP: Interfaces\{2608DB79-698D-44CF-B8FB-270EE18BB8FC} : DHCPNameServer = 192.168.1.1 192.168.1.1

TCP: Interfaces\{D86E26A6-8662-4C68-A6F3-E5AFBBD3CD64} : DHCPNameServer = 192.168.0.1

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

mASetup: {9C450606-ED24-4958-92BA-B8940C99D441} - C:\Program Files (x86)\PixiePack Codec Pack\InstallerHelper.exe

x64-BHO: McAfee Phishing Filter: {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} -

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide

x64-Run: [RtHDVCpl] RAVCpl64.exe

x64-Run: [skytel] Skytel.exe

x64-Run: [lxbkbmgr.exe] "C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmgr.exe"

x64-mPolicies-Explorer: NoActiveDesktop = dword:1

x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1

x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

x64-mPolicies-System: EnableUIADesktopToggle = dword:0

x64-DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2008-12-12 53488]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604000.009\symds64.sys [2012-10-1 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604000.009\symefa64.sys [2012-10-1 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.3.0.14\Definitions\BASHDefs\20130111.001\BHDrvx64.sys [2013-1-15 1384608]

R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604000.009\ccsetx64.sys [2012-10-1 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.3.0.14\Definitions\IPSDefs\20130115.001\IDSviA64.sys [2013-1-15 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604000.009\ironx64.sys [2012-10-1 190072]

R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\0604000.009\symtdiv.sys [2012-10-1 445560]

R2 AERTFilters;Andrea RT Filters Service;C:\Windows\System32\AERTSr64.exe [2008-12-13 86016]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-9-23 155648]

R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]

R2 lxbk_device;lxbk_device;C:\Windows\System32\lxbkcoms.exe -service --> C:\Windows\System32\lxbkcoms.exe -service [?]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-22 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-22 682344]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccsvchst.exe [2012-10-1 138272]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-14 138912]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-12-22 24176]

R3 USB_RNDIS_VISTA;Westell USB Network Interface;C:\Windows\System32\drivers\usb8023.sys [2009-9-17 19456]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]

S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-17 89920]

.

=============== File Associations ===============

.

FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

.

=============== Created Last 30 ================

.

.

==================== Find3M ====================

.

2013-01-10 04:39:14 67599240 ----a-w- C:\Windows\System32\mrt.exe

2013-01-09 13:38:36 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-09 13:38:36 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-12-16 13:31:20 48128 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 13:12:54 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-16 11:08:21 368128 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 10:50:29 293376 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-14 22:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-11-23 01:54:35 2770432 ----a-w- C:\Windows\System32\win32k.sys

2012-11-22 04:22:38 456192 ----a-w- C:\Windows\System32\shlwapi.dll

2012-11-22 03:54:36 353280 ----a-w- C:\Windows\SysWow64\shlwapi.dll

2012-11-20 04:22:50 204288 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-11-20 04:21:04 253952 ----a-w- C:\Windows\System32\ncrypt.dll

2012-11-14 07:06:18 17811968 ----a-w- C:\Windows\System32\mshtml.dll

2012-11-14 06:32:33 10925568 ----a-w- C:\Windows\System32\ieframe.dll

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:44 1346048 ----a-w- C:\Windows\System32\urlmon.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 06:02:04 237056 ----a-w- C:\Windows\System32\url.dll

2012-11-14 05:59:52 85504 ----a-w- C:\Windows\System32\jsproxy.dll

2012-11-14 05:58:36 816640 ----a-w- C:\Windows\System32\jscript.dll

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:55:45 2144768 ----a-w- C:\Windows\System32\iertutil.dll

2012-11-14 05:55:26 729088 ----a-w- C:\Windows\System32\msfeeds.dll

2012-11-14 05:53:22 96768 ----a-w- C:\Windows\System32\mshtmled.dll

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 05:46:25 248320 ----a-w- C:\Windows\System32\ieui.dll

2012-11-14 02:48:26 12320256 ----a-w- C:\Windows\SysWow64\mshtml.dll

2012-11-14 02:14:59 9738240 ----a-w- C:\Windows\SysWow64\ieframe.dll

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:44 1103872 ----a-w- C:\Windows\SysWow64\urlmon.dll

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:55:46 231936 ----a-w- C:\Windows\SysWow64\url.dll

2012-11-14 01:51:44 65024 ----a-w- C:\Windows\SysWow64\jsproxy.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:49:19 717824 ----a-w- C:\Windows\SysWow64\jscript.dll

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:47:20 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll

2012-11-14 01:46:38 1793024 ----a-w- C:\Windows\SysWow64\iertutil.dll

2012-11-14 01:45:01 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-11-14 01:41:30 176640 ----a-w- C:\Windows\SysWow64\ieui.dll

2012-11-13 01:45:48 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-11-13 01:29:51 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-11-02 10:47:16 1869824 ----a-w- C:\Windows\System32\msxml3.dll

2012-11-02 10:47:16 1794560 ----a-w- C:\Windows\System32\msxml6.dll

2012-11-02 10:45:52 477696 ----a-w- C:\Windows\System32\dpnet.dll

2012-11-02 10:45:51 68096 ----a-w- C:\Windows\System32\dpnathlp.dll

2012-11-02 10:19:34 1400832 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-11-02 10:19:33 1248768 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-11-02 10:18:17 376320 ----a-w- C:\Windows\SysWow64\dpnet.dll

2012-11-02 08:59:56 26112 ----a-w- C:\Windows\System32\dpnsvr.exe

2012-11-02 08:26:06 23040 ----a-w- C:\Windows\SysWow64\dpnsvr.exe

2012-10-25 09:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2012-10-25 09:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

.

============= FINISH: 22:44:48.49 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume3

Install Date: 12/12/2008 5:02:07 PM

System Uptime: 1/11/2013 6:44:32 AM (112 hours ago)

.

Motherboard: Dell Inc. | | 0K068D

Processor: Intel® Core2 Quad CPU Q6600 @ 2.40GHz | Socket 775 | 1600/266mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 581 GiB total, 368.54 GiB free.

D: is FIXED (NTFS) - 15 GiB total, 7.792 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1670: 12/24/2012 12:37:41 AM - Scheduled Checkpoint

RP1671: 12/25/2012 12:00:03 AM - Scheduled Checkpoint

RP1672: 12/26/2012 12:00:05 AM - Scheduled Checkpoint

RP1673: 12/27/2012 12:00:02 AM - Scheduled Checkpoint

RP1674: 12/28/2012 12:00:04 AM - Scheduled Checkpoint

RP1675: 12/29/2012 12:00:02 AM - Scheduled Checkpoint

RP1676: 12/29/2012 3:28:55 PM - Scheduled Checkpoint

RP1677: 12/31/2012 7:57:22 AM - Scheduled Checkpoint

RP1678: 1/1/2013 8:12:03 PM - Scheduled Checkpoint

RP1679: 1/3/2013 8:28:44 AM - Scheduled Checkpoint

RP1680: 1/4/2013 12:00:03 AM - Scheduled Checkpoint

RP1681: 1/5/2013 12:45:42 AM - Scheduled Checkpoint

RP1682: 1/6/2013 8:05:41 PM - Scheduled Checkpoint

RP1683: 1/7/2013 7:12:03 PM - Scheduled Checkpoint

RP1684: 1/9/2013 12:00:02 AM - Scheduled Checkpoint

RP1685: 1/9/2013 10:35:23 PM - Windows Update

RP1686: 1/11/2013 12:53:47 AM - Scheduled Checkpoint

RP1687: 1/12/2013 12:00:02 AM - Scheduled Checkpoint

RP1688: 1/13/2013 12:00:05 AM - Scheduled Checkpoint

RP1689: 1/14/2013 4:50:29 AM - Scheduled Checkpoint

RP1690: 1/15/2013 12:00:02 AM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Acrobat.com

Adobe AIR

Adobe Digital Editions

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.5)

Adobe Shockwave Player 11.6

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Print Creations

ArcSoft Print Creations - Album Page

ArcSoft Print Creations - Funhouse

ArcSoft Print Creations - Greeting Card

ArcSoft Print Creations - Photo Book

ArcSoft Print Creations - Photo Calendar

ArcSoft Print Creations - Scrapbook

ArcSoft Print Creations - Slimline Card

ATI Catalyst Control Center

AudibleManager

Bonjour

Browser Address Error Redirector

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center Localization Chinese Standard

Catalyst Control Center Localization Chinese Traditional

Catalyst Control Center Localization French

Catalyst Control Center Localization German

Catalyst Control Center Localization Hungarian

Catalyst Control Center Localization Italian

Catalyst Control Center Localization Japanese

Catalyst Control Center Localization Korean

Catalyst Control Center Localization Portuguese

Catalyst Control Center Localization Spanish

Catalyst Control Center Localization Turkish

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help English

CCC Help French

CCC Help German

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Portuguese

CCC Help Spanish

CCC Help Turkish

CCScore

Coupon Printer for Windows

Creative Memories Memory Manager 3

Dell-eBay

Dell Best of Web

Dell Dock

Dell Driver Download Manager

Dell Getting Started Guide

DELL0604

ESSBrwr

ESSCDBK

ESScore

ESSgui

ESSini

ESSPCD

ESSPDock

ESSTOOLS

essvatgt

FATE - The Traitor Soul

Freac

Google Chrome

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

IBM 32-bit Runtime Environment for Java 2, v5.0

IBM Lotus Sametime Connect 7.5.1 CF2

iCloud

iTunes

Java 2 Runtime Environment, SE v1.4.2_18

Java 7 Update 7

Java Auto Updater

Kodak EasyShare software

LAME v3.99.3 (for Windows)

Lexmark X1100 Series

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

netbrdg

Norton 360

OfotoXMI

OverDrive Media Console

PixiePack Codec Pack

QuickTime

Realtek High Definition Audio Driver

Rhapsody

RollerCoaster Tycoon 3 Platinum

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Sansa Updater

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

SFR

SHASTA

skin0001

Skins

SKINXSDK

Smilebox

Spelling Dictionaries Support For Adobe Reader 9

staticcr

swMSM

tooltips

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

VPRINTOL

WildTangent Games

WildTangent Games App (Dell Games)

WinX Free DVD Ripper 4.5.10

WIRELESS

.

==== Event Viewer Messages From Past Week ========

.

1/8/2013 6:30:53 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

1/12/2013 5:47:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

1/12/2013 5:47:55 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/12/2013 5:47:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/10/2013 3:19:10 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd

.

==== End Of File ===========================

Thanks for any help

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

 

 

 

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Thanks Gringo! I'm looking forward to working this out with you.

I got the SecurityCheck program to work alright.

I got the AdwCleaner to work alright.

RogueKiller did not work. First of all Norton 360 didn't like the .exe file and then when I bypassed norton's warning and downloaded it anyway I got this message when I tried to run it:

RogueKiller.exe is not a valid win32 application

I have no idea what that means...but there ya have it. If you have any suggestions for me I'll glady try them out.

Anyway, here are my Securtiycheck and AdwCleaner logs:

Security Check:

Results of screen317's Security Check version 0.99.57

Windows Vista Service Pack 2 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

Norton 360

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

IBM 32-bit Runtime Environment for Java 2, v5.0

Java 7 Update 7

IBM 32-bit Runtime Environment for Java 2, v5.0

Java 2 Runtime Environment, SE v1.4.2_18

Java version out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 23.0.1271.97

Google Chrome 24.0.1312.52

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

AdwCleaner:

# AdwCleaner v2.105 - Logfile created 01/16/2013 at 00:00:30

# Updated 08/01/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (64 bits)

# User : Chris - HOME-PC

# Boot Mode : Normal

# Running from : C:\Users\Chris\Desktop\Redirect problem\Adwcleaner\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Free Offers from Freeze.com

Deleted on reboot : C:\ProgramData\Trymedia

***** [Registry] *****

Key Deleted : HKLM\Software\Freeze.com

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc --> hxxp://www.google.com

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc --> hxxp://www.google.com

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0 --> hxxp://www.google.com

-\\ Google Chrome v24.0.1312.52

File : C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [1350 octets] - [16/01/2013 00:00:30]

########## EOF - C:\AdwCleaner[s1].txt - [1410 octets] ##########

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Thanks Gringo!

First of all, I used your links above to see how to turn off my Norton 360 and Malewarebytes software. I think those links might be a tad outdated. I followed those instructions but when I ran Combofix it still said that Norton anitspyware was active and running. I ended up opening the Norton 360 console and getting into the 'settings' tab...where there were options to disable everything. I did so and told Combofix to continue (even though it STILL said that Norton 360 was active). Fortunately, combofix ran to completion. See the log below.

After running combofix I went to Bing.com and Google.com to do some searches. I didn't get any more redirects! So, it looks good right now. (I turned back on my Norton 360 and Malewarebytes).

ComboFix 13-01-16.01 - Chris 01/16/2013 21:07:45.1.4 - x64

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4093.2101 [GMT -6:00]

Running from: c:\users\Chris\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Chris\AppData\Local\Apple Computer\Adobe\qlggqkm.dll

c:\users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool

.

.

((((((((((((((((((((((((( Files Created from 2012-12-17 to 2013-01-17 )))))))))))))))))))))))))))))))

.

.

2013-01-17 03:17 . 2013-01-17 03:17 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-17 03:17 . 2013-01-17 03:17 -------- d-----w- c:\users\Chris\AppData\Local\temp

2013-01-09 10:33 . 2012-11-20 04:22 204288 ----a-w- c:\windows\SysWow64\ncrypt.dll

2013-01-09 10:33 . 2012-11-20 04:21 253952 ----a-w- c:\windows\system32\ncrypt.dll

2013-01-09 10:33 . 2012-11-23 01:54 2770432 ----a-w- c:\windows\system32\win32k.sys

2013-01-09 10:33 . 2012-11-02 10:47 1869824 ----a-w- c:\windows\system32\msxml3.dll

2013-01-09 10:33 . 2012-11-02 10:47 1794560 ----a-w- c:\windows\system32\msxml6.dll

2013-01-09 10:33 . 2012-11-02 10:19 1400832 ----a-w- c:\windows\SysWow64\msxml6.dll

2013-01-09 10:33 . 2012-11-02 10:19 1248768 ----a-w- c:\windows\SysWow64\msxml3.dll

2013-01-09 10:33 . 2012-11-22 04:22 456192 ----a-w- c:\windows\system32\shlwapi.dll

2013-01-04 20:13 . 2013-01-04 20:13 -------- d-----w- c:\program files\iPod

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\program files\iTunes

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\program files (x86)\iTunes

2012-12-22 15:57 . 2012-12-22 15:57 -------- d-----w- c:\users\Chris\AppData\Roaming\Malwarebytes

2012-12-22 15:57 . 2012-12-22 15:57 -------- d-----w- c:\programdata\Malwarebytes

2012-12-22 15:57 . 2012-12-29 19:29 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-12-22 15:57 . 2012-12-14 22:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-22 09:00 . 2012-12-16 13:31 48128 ----a-w- c:\windows\system32\atmlib.dll

2012-12-22 09:00 . 2012-12-16 13:12 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-22 09:00 . 2012-12-16 11:08 368128 ----a-w- c:\windows\system32\atmfd.dll

2012-12-22 09:00 . 2012-12-16 10:50 293376 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-18 14:28 . 2012-12-18 14:28 186584 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-10 04:39 . 2006-11-02 12:35 67599240 ----a-w- c:\windows\system32\mrt.exe

2013-01-09 13:38 . 2012-04-28 14:58 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-09 13:38 . 2011-05-24 17:27 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-11-14 07:06 . 2012-12-13 09:02 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-13 09:02 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-13 09:02 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-13 09:02 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-13 09:02 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-13 09:02 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-13 09:02 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-13 09:02 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-13 09:02 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-13 09:02 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-13 09:02 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-13 09:02 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-13 09:02 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-13 09:02 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-13 09:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-13 09:02 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-13 09:02 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-13 09:02 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-13 09:02 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-13 09:02 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-13 09:02 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-13 09:02 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-13 01:45 . 2012-12-12 23:42 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-13 01:29 . 2012-12-12 23:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-02 10:45 . 2012-12-12 23:42 477696 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 10:45 . 2012-12-12 23:42 68096 ----a-w- c:\windows\system32\dpnathlp.dll

2012-11-02 10:18 . 2012-12-12 23:42 376320 ----a-w- c:\windows\SysWow64\dpnet.dll

2012-11-02 08:59 . 2012-12-12 23:42 26112 ----a-w- c:\windows\system32\dpnsvr.exe

2012-11-02 08:26 . 2012-12-12 23:42 23040 ----a-w- c:\windows\SysWow64\dpnsvr.exe

2012-10-25 09:12 . 2012-10-25 09:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx

2012-10-25 09:12 . 2012-10-25 09:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]

"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe [2008-07-28 86016]

.

.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs

Themes

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-01-13 17:24 1606760 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{9C450606-ED24-4958-92BA-B8940C99D441}]

2009-03-04 22:32 8192 ----a-w- c:\program files (x86)\PixiePack Codec Pack\InstallerHelper.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-16 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-28 13:38]

.

2013-01-12 c:\windows\Tasks\EasyShare Registration Task.job

- c:\windows\system32\rundll32.exe [2006-11-02 09:45]

.

2013-01-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 05:13]

.

2013-01-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 05:13]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RAVCpl64.exe" [2008-07-28 6431232]

"lxbkbmgr.exe"="c:\program files (x86)\Lexmark X1100 Series\lxbkbmgr.exe" [2008-02-28 74408]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.foxnews.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0

mSearchAssistant = hxxp://www.google.com

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

Trusted Zone: rhapsody.com\rhap-app-4-0

Trusted Zone: rhapsody.com\rhapreg

TCP: DhcpNameServer = 192.168.0.1

DPF: {1ACECAFE-0015-0000-0000-ABCDEFFEDCBA} - hxxp://

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKCU-Run-MobileDocuments - c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe

Wow6432Node-HKCU-Run-WMPNSCFG - c:\program files (x86)\Windows Media Player\WMPNSCFG.exe

SafeBoot-WudfPf

SafeBoot-WudfRd

HKLM-Run-Skytel - Skytel.exe

.

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]

@Denied: (A 2) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]

@="Shockwave Flash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]

@Denied: (A 2) (Everyone)

@=""

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]

@="FlashBroker"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]

"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\

.

Completion time: 2013-01-16 21:19:31

ComboFix-quarantined-files.txt 2013-01-17 03:19

.

Pre-Run: 400,420,372,480 bytes free

Post-Run: 400,304,058,368 bytes free

.

- - End Of File - - 653A771BE8334DE79AD27DAE41EC9385

Link to post
Share on other sites

  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Share on other sites

Thanks Gringo,

I ran the script and everything appeared to work just fine. I am no longer getting the redirect problem (tested in Bing.com and Google.com). Here is the Combofix log:

ComboFix 13-01-17.03 - Chris 01/17/2013 12:15:02.2.4 - x64

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4093.1858 [GMT -6:00]

Running from: c:\users\Chris\Desktop\ComboFix.exe

Command switches used :: c:\users\Chris\Desktop\CFScript.txt

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-12-17 to 2013-01-17 )))))))))))))))))))))))))))))))

.

.

2013-01-17 18:24 . 2013-01-17 18:24 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-17 18:24 . 2013-01-17 18:24 -------- d-----w- c:\users\Chris\AppData\Local\temp

2013-01-09 10:33 . 2012-11-20 04:22 204288 ----a-w- c:\windows\SysWow64\ncrypt.dll

2013-01-09 10:33 . 2012-11-20 04:21 253952 ----a-w- c:\windows\system32\ncrypt.dll

2013-01-09 10:33 . 2012-11-23 01:54 2770432 ----a-w- c:\windows\system32\win32k.sys

2013-01-09 10:33 . 2012-11-02 10:47 1869824 ----a-w- c:\windows\system32\msxml3.dll

2013-01-09 10:33 . 2012-11-02 10:47 1794560 ----a-w- c:\windows\system32\msxml6.dll

2013-01-09 10:33 . 2012-11-02 10:19 1400832 ----a-w- c:\windows\SysWow64\msxml6.dll

2013-01-09 10:33 . 2012-11-02 10:19 1248768 ----a-w- c:\windows\SysWow64\msxml3.dll

2013-01-09 10:33 . 2012-11-22 04:22 456192 ----a-w- c:\windows\system32\shlwapi.dll

2013-01-04 20:13 . 2013-01-04 20:13 -------- d-----w- c:\program files\iPod

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\program files\iTunes

2013-01-04 20:13 . 2013-01-04 20:14 -------- d-----w- c:\program files (x86)\iTunes

2012-12-22 15:57 . 2012-12-22 15:57 -------- d-----w- c:\users\Chris\AppData\Roaming\Malwarebytes

2012-12-22 15:57 . 2012-12-22 15:57 -------- d-----w- c:\programdata\Malwarebytes

2012-12-22 15:57 . 2012-12-29 19:29 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-12-22 15:57 . 2012-12-14 22:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-22 09:00 . 2012-12-16 13:31 48128 ----a-w- c:\windows\system32\atmlib.dll

2012-12-22 09:00 . 2012-12-16 13:12 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-22 09:00 . 2012-12-16 11:08 368128 ----a-w- c:\windows\system32\atmfd.dll

2012-12-22 09:00 . 2012-12-16 10:50 293376 ----a-w- c:\windows\SysWow64\atmfd.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-10 04:39 . 2006-11-02 12:35 67599240 ----a-w- c:\windows\system32\mrt.exe

2013-01-09 13:38 . 2012-04-28 14:58 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-09 13:38 . 2011-05-24 17:27 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-11-14 07:06 . 2012-12-13 09:02 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-13 09:02 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-13 09:02 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-13 09:02 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-13 09:02 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-13 09:02 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-13 09:02 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-13 09:02 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-13 09:02 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-13 09:02 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-13 09:02 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-13 09:02 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-13 09:02 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-13 09:02 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-13 09:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-13 09:02 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-13 09:02 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-13 09:02 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-13 09:02 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-13 09:02 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-13 09:02 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-13 09:02 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-13 01:45 . 2012-12-12 23:42 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-13 01:29 . 2012-12-12 23:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-02 10:45 . 2012-12-12 23:42 477696 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 10:45 . 2012-12-12 23:42 68096 ----a-w- c:\windows\system32\dpnathlp.dll

2012-11-02 10:18 . 2012-12-12 23:42 376320 ----a-w- c:\windows\SysWow64\dpnet.dll

2012-11-02 08:59 . 2012-12-12 23:42 26112 ----a-w- c:\windows\system32\dpnsvr.exe

2012-11-02 08:26 . 2012-12-12 23:42 23040 ----a-w- c:\windows\SysWow64\dpnsvr.exe

2012-10-25 09:12 . 2012-10-25 09:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx

2012-10-25 09:12 . 2012-10-25 09:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]

"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe [2008-07-28 86016]

.

.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs

Themes

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-01-13 17:24 1606760 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{9C450606-ED24-4958-92BA-B8940C99D441}]

2009-03-04 22:32 8192 ----a-w- c:\program files (x86)\PixiePack Codec Pack\InstallerHelper.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-28 13:38]

.

2013-01-12 c:\windows\Tasks\EasyShare Registration Task.job

- c:\windows\system32\rundll32.exe [2006-11-02 09:45]

.

2013-01-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 05:13]

.

2013-01-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 05:13]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RAVCpl64.exe" [2008-07-28 6431232]

"Skytel"="Skytel.exe" [bU]

"lxbkbmgr.exe"="c:\program files (x86)\Lexmark X1100 Series\lxbkbmgr.exe" [2008-02-28 74408]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.foxnews.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0

mSearchAssistant = hxxp://www.google.com

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

Trusted Zone: rhapsody.com\rhap-app-4-0

Trusted Zone: rhapsody.com\rhapreg

TCP: DhcpNameServer = 192.168.0.1

DPF: {1ACECAFE-0015-0000-0000-ABCDEFFEDCBA} - hxxp://

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]

@Denied: (A 2) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]

@="Shockwave Flash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]

@Denied: (A 2) (Everyone)

@=""

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]

@="FlashBroker"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]

"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\

.

Completion time: 2013-01-17 12:26:44

ComboFix-quarantined-files.txt 2013-01-17 18:26

ComboFix2.txt 2013-01-17 03:19

.

Pre-Run: 399,253,442,560 bytes free

Post-Run: 399,211,200,512 bytes free

.

- - End Of File - - 15EEE29578A363FCF02EB6CF7F5ACCEB

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Coupon Printer for Windows
      Java 2 Runtime Environment, SE v1.4.2_18
      Java 7 Update 7

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Thanks Gringo!

The computer is still doing fine. I tested Bing.com and Google.com and didn't have any redirects.

I used Revo to uninstall the programs you listed. I really like that tool...I think I'll keep it. Thanks!

CCleaner worked like a charm and it looks like it found quite a bit of stuff to delete.

Did a system restart.

I updated Malwarebytes and ran a quick scan and no viruses were found. See the log below.

I then ran Hijackthis and produced the log below.

Malwarebytes Anti-Malware (PRO) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.18.04

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 9.0.8112.16421

Chris :: HOME-PC [administrator]

Protection: Enabled

1/18/2013 12:52:55 AM

mbam-log-2013-01-18 (00-52-55).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 212642

Time elapsed: 2 minute(s), 46 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:00:37 AM, on 1/18/2013

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

C:\Program Files (x86)\Lexmark X1100 Series\LXBKbmgr.exe

C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmon.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe

C:\Users\Chris\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.juno.com/search?action=minisearch&source=minisearch_cc&mn=0

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\IPS\IPSBHO.DLL

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files (x86)\Dell\BAE\BAE.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O11 - Options group: [JAVA_IBM] Java (IBM)

O16 - DPF: {1ACECAFE-0015-0000-0000-ABCDEFFEDCBA} (Java2 Runtime Environment 1.5.0) - http://

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo1.walgreens.com/WalgreensActivia.cab

O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB

O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Smart Viewer 7) - http://198.209.97.177/viewer/activeXViewer/activexviewer.cab

O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} (Java2 Runtime Environment 1.5.0) - http://

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Runtime Environment 1.5.0) - http://

O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://webmail.shelterinsurance.com/dwa7W.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea RT Filters Service (AERTFilters) - Unknown owner - C:\Windows\system32\AERTSr64.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: lxbk_device - - C:\Windows\system32\lxbkcoms.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9626 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Hello

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!


  • C:\Qoobox\Quarantine\<-- combofix

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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