Logs for MrC

[ayojules]

Here are the logs as requested.

Thank you for your time. I look forward to hearing from you.

Julius

dds.txt

attach.txt

RKreport1_S_01152013_02d2025.txt

[MrCharlie]

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[sHELL][sUSP PATH] HKCU\[...]\Windows : Load (C:\Users\jules4419\Local Settings\Temp\mshrouve.com) -> FOUND

[sHELL][sUSP PATH] HKUS\S-1-5-21-3390497951-488155894-2313543945-1001[...]\Windows : Load (C:\Users\jules4419\Local Settings\Temp\mshrouve.com) -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Processes tab and put a check next to these and uncheck the rest. (if found)

[sVCHOST] svchost.exe -- C:\Windows\SysWOW64\svchost.exe -> KILLED [TermProc]

Now click Delete on the right hand column under Options

-------------

Next........

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[ayojules]

Hello MrC,

I followed these directions and deleted "[sHELL][sUSP PATH] HKUS\S-1-5-21-3390497951-488155894.." There was nothing else to delete under the processes tab due to "[sVCHOST] svchost.exe.." not being found.

I ran MWB Anti-RootKit and showed that no additional cleanup was required after the scan.

What should I do next to ensure my system is clean and running normally?

[MrCharlie]

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[ayojules]

Hello MrC,

I will do this tonight once I get out of class. Thank you again for your help.

[ayojules]

Hello again MrC,

Here is the attached log as request using ComboFix.

Let me know if this is ok and what to do next from this point.

Hope to hear from you soon.

Thank you,

Julius

ComboFix Log.txt

[MrCharlie]

Looks Good..........

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

[ayojules]

Hello MrC,

Here's the log as requested. Let me know what you think.

Thanks,

Julius

AdwCleanerR1.txt

[MrCharlie]

Clean......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[ayojules]

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 35

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.5.502.146

Adobe Reader 10.1.5 Adobe Reader out of Date!

Mozilla Firefox (18.0.1)

Google Chrome 24.0.1312.52

Google Chrome 24.0.1312.56

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Symantec Norton Online Backup NOBuAgent.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

[MrCharlie]

Java™ 6 Update 35 <----please uninstall from add/remove programs

Java 7 Update 9 <----please update, should be Update 11

Java version out of Date!

Go to control panel > Java > Update Tab > Update Now

Adobe Reader 10.1.5 Adobe Reader out of Date! <----check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

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