Please help me with ZbotR.gen

[ihatezbotr]

Hello

Today was the first time i got a trojan. I checked the file with eset. Eset said it is no Virus so i installed it. After the installation esset said he has found a virus that can not be removed.

So i started Malwarebytes an it found ZbotR.Gen. I delated it, but im not sure if everything is alright.

Please can someone help me?

Thank you

dds.txt

attach.txt

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[ihatezbotr]

Thanks for helping me out!!

Ive done a scann with roquekiller!

Here is the result:

Time : 10/01/2013 18:52:24

--------------------------

[searchAnonymizerHelper.exe.vir] -> C:\Users\Birgit\AppData\Roaming\OCS\SM\SearchAnonymizerHelper.exe

[berkelium.exe.vir] -> C:\ProgramData\TVersity\Media Server\berkelium.exe

[searchAnonymizer.exe.vir] -> C:\Users\Birgit\AppData\Roaming\OCS\SM\SearchAnonymizer.exe

[MrCharlie]

That's not the log from RogueKiller.

Please post it or run the program gain, MrC

[ihatezbotr]

Sorry, here is the right Log:

RogueKiller V8.4.3 [Jan 10 2013] durch Tigzy

mail: tigzyRK<at>gmail<dot>com

mail : tigzyRK<at>gmail<dot>com

Kommentare : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Webseite : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Betriebssystem : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Gestartet in : Normaler Modus

Benutzer : Birgit [Admin Rechte]

Funktion : Scannen -- Datum : 01/10/2013 18:52:25

¤¤¤ Böswillige Prozesse : 2 ¤¤¤

[sUSP PATH] SearchAnonymizerHelper.exe -- C:\Users\Birgit\AppData\Roaming\OCS\SM\SearchAnonymizerHelper.exe -> GELÖSCHT [TermProc]

[sUSP PATH] berkelium.exe -- C:\ProgramData\TVersity\Media Server\berkelium.exe -> GELÖSCHT [TermProc]

¤¤¤ Registry-Einträge : 4 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Run : Ocs_SM (C:\Users\Birgit\AppData\Roaming\OCS\SM\SearchAnonymizer.exe) -> GEFUNDEN

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> GEFUNDEN

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> GEFUNDEN

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> GEFUNDEN

¤¤¤ Bestimmte Dateien / Ordner: ¤¤¤

¤¤¤ Treiber : [NICHT GELADEN] ¤¤¤

¤¤¤ Hosts-Datei: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR überprüfen: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK7575GSX +++++

--- User ---

[MBR] 398c746cff9dd7364365e6c46494a21c

[bSP] 6432989a7200822f7229f5f7c55a550b : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 400 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 821248 | Size: 357392 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 732760064 | Size: 357611 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Abgeschlossen : << RKreport[1]_S_01102013_02d1852.txt >>

RKreport[1]_S_01102013_02d1852.txt

[MrCharlie]

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[ihatezbotr]

Ok so i did a scan with MBAR - no threads found.

Here are the Logs

mbar-log-2013-01-10 (20-40-07).txt

system-log.txt

[MrCharlie]

OK..........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[ihatezbotr]

Done :-)

Here is the Log

Combofix Log.txt

[MrCharlie]

Do you recognize these folders:

c:\users\Birgit\AppData\Roaming\tor

c:\users\Birgit\AppData\Roaming\Usetex

c:\users\Birgit\AppData\Roaming\Topamu

You may have to enable hidden files to see them:

http://www.howtogeek...-windows-vista/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Next.............

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbar and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

[ihatezbotr]

No, i dont recognize this folders!!

Here is the log from adwcleaner

Please could you tell me a little bit of background info about zbotr.gen. What kind of virus is it?

AdwCleanerR1.txt

[MrCharlie]

No, i dont recognize this folders!!

Please delete them.

~~~~~~~~~~~~~~~~~~

Please could you tell me a little bit of background info about zbotr.gen. What kind of virus is it?

Google it

~~~~~~~~~~~~~~~~~~~~~~~~~

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then...........

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[ihatezbotr]

Ok, ive done it.

Here is the securitycheck log and the second adwcleaner log:

Results of screen317's Security Check version 0.99.56

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

ESET Smart Security 5.2

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware Version 1.70.0.1100

Java™ 6 Update 20

Java version out of Date!

Adobe Flash Player 11.5.502.146

Adobe Reader 10.1.4 Adobe Reader out of Date!

Mozilla Firefox (Firefox.)

````````Process Check: objlist.exe by Laurent````````

ESET NOD32 Antivirus egui.exe

ESET NOD32 Antivirus ekrn.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

TOSHIBA TOSHIBA Online Product Information TOPI.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

AdwCleanerS1.txt

[MrCharlie]

Java™ 6 Update 20 <---uninstall from add/remove program

Java version out of Date! <-------Download and install the latest version from Here

Adobe Reader 10.1.4 Adobe Reader out of Date! <---please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[ihatezbotr]

Thanks a lot MrC for helping me and for your time. Be sure to get a donation in the next couple of days!

I have i few last questions!

So do you think my system is clean now and that onlinebanking is ok with this computer again?

How is it possible that i got this trojan even checking the file and running a up to date eset smart security?

Thanks again and good night

[ihatezbotr]

And one last Question

Im have a Wifi Homenetwork and i have connectet another laptop and a computer at the time i was infected. Those werent running at the time. Is there any risk these got infected too?

Thanks

[MrCharlie]

So do you think my system is clean now and that onlinebanking is ok with this computer again?

Yes, it should be, I would change my passwords and just keep an eye on your accounts.

How is it possible that i got this trojan even checking the file and running a up to date eset smart security?

It's hard to say, they use various methods.......to begin with you had out dated programs on the system.

You have out dated programs on the system which are vulnerable to malware.

Im have a Wifi Homenetwork and i have connectet another laptop and a computer at the time i was infected. Those werent running at the time. Is there any risk these got infected too?

No, it should be OK.

MrC

[ihatezbotr]

Thanks again for taking the time to answering all of my questions. I will change all of my passwords and keep an eye of my accounts, as you said!

Thanks for your patience!

[Maurice Naggar]

Glad we could help.

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