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Infected by Coupon Companion....HELP?

DreBeltrami
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DreBeltrami

DreBeltrami

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Hi There,

I recently uploaded Snagit from Cnet and they gave me another gift...Coupon Companioin....urgh!

I have done a restore to two different points prior but this stupid plugin is sitll buried somewhere as I am still seeing ads all over the place. I ran the malware scan and it did find some stuff, but the ads are still there in droves.

Can someone offer some assistance on how I can irradicate this bad boy once and for all?

Thanks in advance!

-Dre

mbam-log-2013-01-09 (17-03-20).txt

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MrCharlie

MrCharlie

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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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MrCharlie

MrCharlie

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Can you post the log from RogueKiller.

Then............

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbar and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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MrCharlie

MrCharlie

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Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then............

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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DreBeltrami

DreBeltrami

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Here is the contents of checkup.txt

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.61.0.1400

JavaFX 2.1.1

Java™ 7 Update 5

Java version out of Date!

Adobe Flash Player 11.5.502.146

Mozilla Firefox 16.0.2 Firefox out of Date!

Google Chrome 22.0.1229.95

Google Chrome 23.0.1271.97

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

Symantec Norton Online Backup NOBuAgent.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

And I've attached the logs as well.

What is your advice on better security...clearly the free AVG antivirus isn't hefty enough. I download a lot of things so I need something more secure, any suggestions are much appreciated!

Thanks again for all the help on this!

-Dre

AdwCleanerR3.txt

AdwCleanerS1.txt

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MrCharlie

MrCharlie

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It's most likely caused by something you downloaded and install.

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

MrC

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DreBeltrami

DreBeltrami

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.4.2 (01.08.2013:1)

OS: Windows 7 Home Premium x64

Ran by Dre Beltrami on Mon 01/14/2013 at 17:46:08.09

Blog: http://thisisudax.blogspot.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}

Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Dre Beltrami\appdata\local\coupon companion"

Successfully deleted: [Folder] "C:\Program Files (x86)\coupon companion"

~~~ FireFox

Successfully deleted: [Folder] C:\Users\Dre Beltrami\AppData\Roaming\mozilla\firefox\profiles\vwbesadh.default\extensions\crossriderapp4493@crossrider.com

Successfully deleted the following from C:\Users\Dre Beltrami\AppData\Roaming\mozilla\firefox\profiles\vwbesadh.default\prefs.js

user_pref("extensions.crossrider.bic", "13c203b506d7fbafd4489e9fe485c806");

user_pref("extensions.crossriderapp4493.4493.InstallationTime", 1358121312);

user_pref("extensions.crossriderapp4493.4493.active", true);

user_pref("extensions.crossriderapp4493.4493.addressbar", "");

user_pref("extensions.crossriderapp4493.4493.addressbarenhanced", "");

user_pref("extensions.crossriderapp4493.4493.backgroundjs", "\n\n\"undefined\"!=typeof _GPL_BG_NEW&&appAPI.webRequest&&appAPI.webRequest.onBeforeNavigate?_GPL_BG_NEW.preinit()

user_pref("extensions.crossriderapp4493.4493.backgroundver", 7);

user_pref("extensions.crossriderapp4493.4493.can_run_bg_code", true);

user_pref("extensions.crossriderapp4493.4493.certdomaininstaller", "");

user_pref("extensions.crossriderapp4493.4493.changeprevious", false);

user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.value", "1358121312");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.value", "1358121312");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_blocklist.expiration", "Mon Jan 14 2013 17:45:58 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_blocklist.value", "%22nonexistantdomain.com%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.expiration", "Sun Jan 20 2013 15:58:36 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.value", "%22US%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.value", "1358212985");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_currenttime.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_currenttime.value", "%221357677859%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.value", "%221%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.value", "%7B%22source_id%22%3A%220%22%2C%22sub_id%22%3A%220%22%2C%22uzid%22%3A%220%22%7D");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installtime.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installtime.value", "%221357677771%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.value", "%2214019%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.value", "1358121785051");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_product_id.value", "%221175%22");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie._GPL_zoneid.value", "%22130814%22");

user_pref("extensions.crossriderapp4493.4493.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie.dbtest.value", "1358121516044");

user_pref("extensions.crossriderapp4493.4493.cookie.lastrequest.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.cookie.lastrequest.value", "%7B%22path%22%3A%22/index.php%22%2C%22host%22%3A%22forums.malwarebytes.org%22%2C%22scheme%22%3A%22http

user_pref("extensions.crossriderapp4493.4493.description", "Coupon Companion");

user_pref("extensions.crossriderapp4493.4493.domain", "");

user_pref("extensions.crossriderapp4493.4493.enablesearch", false);

user_pref("extensions.crossriderapp4493.4493.fbremoteurl", "");

user_pref("extensions.crossriderapp4493.4493.group", 0);

user_pref("extensions.crossriderapp4493.4493.homepage", "");

user_pref("extensions.crossriderapp4493.4493.iframe", false);

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_appVer.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_appVer.value", "49");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_lastVersion.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_lastVersion.value", "0");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_meta.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_meta.value", "%7B%7D");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_nextCheck.expiration", "Mon Jan 14 2013 23:23:05 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_nextCheck.value", "true");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_queue.expiration", "Fri Feb 01 2030 00:00:00 GMT-0800 (Pacific Standard Time)");

user_pref("extensions.crossriderapp4493.4493.internaldb.Resources_queue.value", "%7B%7D");

user_pref("extensions.crossriderapp4493.4493.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _GPL_=function(){_GPL_PLUGIN.started||_GPL_PLUGIN.prepare({pid:1175,baseCDN:\"

user_pref("extensions.crossriderapp4493.4493.manifesturl", "");

user_pref("extensions.crossriderapp4493.4493.name", "Coupon Companion");

user_pref("extensions.crossriderapp4493.4493.newtab", "");

user_pref("extensions.crossriderapp4493.4493.opensearch", "");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.code", "appAPI._cr_config={appID:function(){var a=appAPI.appInfo;if(a){return appAPI.appInfo.id;}else{return appA

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.name", "base");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1.ver", 3);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.code", "Array.prototype.indexOf||(Array.prototype.indexOf=function(a){if(void 0===this||null===this)throw n

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.name", "GPL Plugin (Loader)");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000014.ver", 12);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.code", "var _GPL_BG={vars:{},rules:{},started:!1,log:function(d){console.log(d)},factor:1,preinit:function(

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.name", "GPL Background (BG)");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_1000015.ver", 4);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.code", "(function(a){a.selectedText=function(e,c){function d(){if(window.getSelection){return window.getSelectio

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.name", "CrossriderAppUtils");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_13.ver", 2);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.code", "if(typeof(appAPI)===\"undefined\"){appAPI={};}var CR__bIsIEWindow=false;if(typeof window!==\"undefined\"

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.name", "CrossriderUtils");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_14.ver", 2);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_15.code", "(function(f){var u={};var e=Math.floor(Math.random()*99999);var g=Math.floor(Math.random()*9999999999999

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_15.name", "FacebookFFIE");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_15.ver", 1);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.code", "if((typeof isBackground===\"undefined\"||isBackground!=true)&&(typeof _firefoxVersion!==\"undefined\"&&_

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.name", "FFAppAPIWrapper");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_16.ver", 4);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.code", "if(typeof window!==\"undefined\"){\n/*!\n * jQuery JavaScript Library v1.4.2\n * http://jquery.com/\n *\

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.name", "jQuery");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_17.ver", 3);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.code", "var CrossriderDebugManager=(function(h){var f={appId:appAPI._cr_config.appID(),url:appAPI._cr_config.deb

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.name", "debug");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_21.ver", 3);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.code", "(function(a){appAPI.queueManager={queue:[],register:function(b){this.queue.push(b);}};appAPI.ready=funct

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.name", "resources");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_22.ver", 2);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.code", "var CrossriderInitializerPlugin=(function(e){var c={appId:appAPI._cr_config.appID()},b,g=new e.Deferred(

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.name", "initializer");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_28.ver", 2);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.code", "var jQuery = $jquery_171 = $jquery = null;\n\nif (document && typeof document.getElementById !== \"undefi

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.name", "jquery_1_7_1");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_4.ver", 3);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.code", "(function(){appAPI.ready=function(a){appAPI.resources.isReady(a);};}());var CrossRiderResourcesManager=(

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.name", "resources_background");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_47.ver", 1);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.code", "(function(){var h=\"__CR_EMPTY_CHANNEL__\";var d=function(j){return(typeof j===\"object\"&&j!==null);};v

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.name", "appApiMessage");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_64.ver", 1);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.code", "if(appAPI.__should_activate_validation__===true){(function(){var k={};var f=appAPI.appInfo.name;var l=fu

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.name", "appApiValidation");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_72.ver", 1);

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.code", "if(typeof jQuery!==\"undefined\"&&(jQuery)&&typeof navigator!==\"undefined\"&&typeof navigator.userAgent

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.name", "CrossriderInfo");

user_pref("extensions.crossriderapp4493.4493.plugins.plugin_78.ver", 2);

user_pref("extensions.crossriderapp4493.4493.plugins_lists.plugins_0", "4,14,78,16,64,47,72,1000015");

user_pref("extensions.crossriderapp4493.4493.plugins_lists.plugins_1", "17,14,78,13,16,15,64,4,1,21,22,72,1000014,28");

user_pref("extensions.crossriderapp4493.4493.pluginsurl", "http://app-static.crossrider.com/plugin/apps/4493/plugins/086/ff/plugins.json");

user_pref("extensions.crossriderapp4493.4493.pluginsversion", 25);

user_pref("extensions.crossriderapp4493.4493.publisher", "215 Apps");

user_pref("extensions.crossriderapp4493.4493.searchstatus", 0);

user_pref("extensions.crossriderapp4493.4493.setnewtab", false);

user_pref("extensions.crossriderapp4493.4493.settingsurl", "");

user_pref("extensions.crossriderapp4493.4493.thankyou", "");

user_pref("extensions.crossriderapp4493.4493.updateinterval", 360);

user_pref("extensions.crossriderapp4493.4493.ver", 49);

user_pref("extensions.crossriderapp4493.apps", "4493");

user_pref("extensions.crossriderapp4493.bic", "13c203b506d7fbafd4489e9fe485c806");

user_pref("extensions.crossriderapp4493.cid", 4493);

user_pref("extensions.crossriderapp4493.firstrun", false);

user_pref("extensions.crossriderapp4493.hadappinstalled", true);

user_pref("extensions.crossriderapp4493.installationdate", 1358121312);

user_pref("extensions.crossriderapp4493.lastcheck", 22636883);

user_pref("extensions.crossriderapp4493.lastcheckitem", 22636904);

user_pref("extensions.crossriderapp4493.modetype", "production");

user_pref("extensions.crossriderapp4493.reportInstall", true);

user_pref("extensions.ntk.HISTORY", "[{\"title\":\"(1) Facebook\",\"icon\":{\"spec\":\"moz-anno:favicon:https://fbstatic-a.akamaihd.net/rsrc.php/y4/x/Ivn-CVe5TGK.ico\"},\"uri\

user_pref("extensions.ntk.blacklist", "http://gmail.com;http://www.mysweetmelons.com/;https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account?redirectloca

Emptied folder: C:\Users\Dre Beltrami\AppData\Roaming\mozilla\firefox\profiles\vwbesadh.default\minidumps [20 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Mon 01/14/2013 at 17:53:52.63

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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MrCharlie

MrCharlie

Posted
Posted

Great thumbsup.gif

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Maurice Naggar

Maurice Naggar

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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