joepgal Posted March 4, 2009 ID:61379 Share Posted March 4, 2009 OK, I just opened a brand new laptop from Dell and it has these two malwares on it. I ran Malwarebytes and it finds them says it is going to clean them and the I reboot and they are back. I came to this site and found the post stating to run ComboFix. I did that and it seemed like it got rid of it then they both came back. Now I cannot run ComboFix. Every time it gives me an error. I try spybot samething will not startup. I install Hijack this and it showed the Hijack.regedit and when I removed it I was able to launch regedit and clear out the the Hijack.Taskmanager. Everything worked fine until I reboot and then everything comes back again and now Hijack this will not run. The only thing that runs is Malwarebytse but it does not remove. I called Dell and they say that it did not come from them. That it would not be on there from the shop. They suggested some cleaners and then the infamous reinstall. I would like to avoid this if possible. Please anyone have any ideas. Thanks. Link to post Share on other sites More sharing options...
Staff miekiemoes Posted March 7, 2009 Staff ID:62314 Share Posted March 7, 2009 Hi,I'm afraid you'll have no other option than the format and reinstall, because it's clearly here that you are dealing with the Sality Virus. This one is a nasty Virus (File infector) which infects legitimate EXE files as well. It disables all Security tools, scanners etc + Taskmanager, regedit..Also, since it's a brand new laptop, it would just be silly to manually clean this up. Latest Sality acts the same as Virut (Sality is actually a bit nastier than Virut) - and since it's a buggy Virus anyway, there's no real way to clean this up manually. Also see here: http://miekiemoes.blogspot.com/2009/02/vir...s-throwing.htmlOK, I just opened a brand new laptop from Dell and it has these two malwares on it.Have you used a flashdrive/thumbdrive on it? Because it may be spread via an infected thumbdrive. If so, please don't use the thumbdrive anymore.In case it was actually already infected right after you opened your brandnew laptop (you're sure about that?) - and you have the same after you have formatted and reinstalled Windows, then bring the laptop back to the shop where you bought it, because then it's indeed their fault. It's not the first time this has happened. Link to post Share on other sites More sharing options...
Staff miekiemoes Posted March 17, 2009 Staff ID:65267 Share Posted March 17, 2009 Since this issue appears resolved ... this Topic is closed.If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.Everyone else please begin a New Topic. Link to post Share on other sites More sharing options...
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