Stevie D Posted January 5, 2013 ID:630806 Share Posted January 5, 2013 At home on 2 Windows 7 machines, everything is great with 1.70 Pro. At work, however, I have an XP machine, free MBAM 1.7 running with Symantec Endpoint AV. I do not have priviliges to change any settings in Symantec. When I try to update from within MBAM, nothing happens. It just says "connecting to server" and nothing happens...no error message is received, but I can close the update box and the program can run. Is this a proxy issue? I have not been able to update for the last several versions, but used to get an error message. I can update manually from outside MBAM. Link to post Share on other sites More sharing options...
daledoc1 Posted January 5, 2013 ID:630810 Share Posted January 5, 2013 Hi, Stevie D:Until an MBAM staffer arrives...Yes, it sounds as if it could well be a proxy issue connecting to the update servers.However, please note that use of MBAM on work/business/corporate machines requires corporate licensing: How can I legally use Malwarebytes Anti-Malware in my Business or Corporate Entity (including Government, Education, & Non-Profit)?If you contact the corporate support team >>HERE<<, they ought to be able to help you sort out the licensing issue and to get MBAM updating properly via the proxy server at work.HTH,daledoc1 Link to post Share on other sites More sharing options...
Stevie D Posted January 5, 2013 Author ID:630813 Share Posted January 5, 2013 Thanks...wasn't aware of this...I will contact corporate support. Link to post Share on other sites More sharing options...
daledoc1 Posted January 5, 2013 ID:630815 Share Posted January 5, 2013 Sounds like a plan!Thanks,daledoc1 Link to post Share on other sites More sharing options...
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