PC slow

DougH · January 5, 2013

I have a Compaq Presario v5000. It seems to have gotten slower over time. I recently received help here to clean up my computer from registry errors and what not, but the computer it self just seems much slower than it should be. Even doing things when not online, like when going to start>documents, it will take a long time for documents to open, and when it does i am not able to scroll, it will lock up. Adobe flash player too is a problem. I have flash 11, which is the latest version, and if I try to watch a news video on Yahoo ti will sometimes stop and "crash". I know it is old, but is there something I can do or set that will address these issues?

AdvancedSetup · January 5, 2013

This information is a bit old now so some of the links may no longer be valid but the general overall idea and methods of maintenance should still apply. Please give this a review and see if any of this helps you get the computer working better or not and let us know.

Thanks

Computer and browser slowness are not always malware related

Poor performance and other problems can be the result of disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.

Listed below are a few things you can do to improve speed and system performance. Many of the these suggestions will apply if you're using Windows Vista but may be done a bit differently. Near the bottom of this thread there is a section specifically devoted to Vista Users.

For browser problems, see:

If your having connectivity issues or errors such as Page cannot be displayed see

If you're using Vista or Internet Explorer 7, see

If you have a lot of toolbars and add-ons attached to Internet Explorer, you could try improving performance by disabling those which are unecessary. See:

Vista users see:

Internet Explorer Add-ons FAQs

Clean up your hard drive by removing unused programs and transferring old data, pictures, music files to a CD or an external hard drive.

When you have moved/saved the files you want to keep, run Disk Cleanup and let it scan your system for files to remove. Don’t clean out the Prefetch folder - This is a common myth that will not improve performance.

You may be instructed to remove prefetch files if you had experienced some virus/malware issues otherwise removing prefetch files is not really necessary. Although the prefetch folder can become quite bloated in time, removing old prefetch data as a matter of routine is not recommended. Your boot time immediately after clearing the prefetch folder is much slower...but it will speed up after the first reboot when windows begins to put back some of the files that you removed.

As an alternative to Disk Cleanup you can download and scan with CCleaner.

(Scroll to the last one and click the "CCleaner Slim"...it has no toolbar that comes packaged with it)

After installation, see see the CCleaner Tour: Using and Understanding CCleaner
Make sure you go to Options-->Advanced and uncheck the box to Only delete files in Windows Temp folders older than 48 hours before running a scan
An added benefit of using CCleaner is the Issues scan which allows you to clean the registry
Always back up your registry before making any changes

Check for any unnecessary running services

If you have a typical installation, many services are configured as "automatic"; that is, they start automatically when the system starts or when the service is called for the first time. Use Black Viper's "Services Configuration" to help fine tune this area.

Check for disk errors by running CHKDSK in "SAFE MODE" or from the Recovery Console

In the Check Disk dialog box, select the "Scan for and attempt recovery of bad sectors" check box, click "Start" and have it repair anything it finds. As you use your hard drive, it can develop bad sectors which slow down hard disk performance and make data writing difficult. Check Disk scans the hard drive and verifies the logical integrity of a file system by checking for system errors, lost clusters, lost chains, and bad sectors. When encountering logical inconsistencies in file system data, it will perform the necessary actions to repair the file system data.

Check for damaged, altered or missing critical system files by running the System File Checker

If SFC discovers that a protected file has been damaged, altered or missing, it restores the correct version of the file from the cache folder.

You must be logged on as an administrator or as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.

Defrag your system

Disk fragmentation slows the overall performance of your system. When files are fragmented, the computer must search the hard disk when a file is opened. Disk Defragmenter consolidates fragmented files and folders on the hard disk so that each occupies a single space on the disk. This speeds up reading and writing to the disk. Read "The Importance of Disk Defragmentation" for instructions.

Note: It is recommended to shut down all applications (including your Anti-virus) before running Defrag to ensure that no programs attempt to write to the drive while it is being defragmented. Not doing so may cause you to have to restart the entire process. If you have disabled all running programs and still find that the defrag routine is constantly interrupted, you can defrag from "SAFE MODE".

Check for any unnecessary applications loading at startup when Windows boots by using MSConfig

Some startup programs are necessary so be careful what you disable. If you are unsure what any of the startup entries are or if they are safe to disable, then search one of the following Startup Databases:

Note: MSConfig.exe is a troubleshooting utility used to diagnose system configuration issues. Although it works as a basic startup manager, msconfig should not be used routinely to disable auto-start programs. It is a temporary solution and not a good practice for several reasons. When uninstalling programs while disabled with msconfig, they may not be uninstalled properly and orphaned entries often will be left behind. When used to switch back to normal startup mode, these orphan entries can result in boot up errors. Further, msconfig does not list all applications loaded in all possible startup locations (some entry points are hidden and unknown to the user) and does not allow the complete removal of disabled entries from its list.

You should not use msconfig to disable startup applications related to a running service. Doing so alters the registry and there are services that are essential for hardware and booting. When you uncheck a service in msconfig, you completely disable it. If you uncheck the wrong one, you may not be able to restart your computer. You should only disable services using Control Panel-->Administrative Tools-->Services.

A better alternative is to use a startup manager. If you have Spybot S&D installed, launch it, go to Mode and select Advanced. Then go to Tools, select System Startups. You will be provided with a list of programs that load when Windows starts. If you untick an entry it will no longer run at startup. This will allow you to experiment and see how your system performs with any of them disabled. Other startup managers you can download and use for free are:

Remove any third party "Memory Manager" or "Optimizer"

Windows XP memory management was designed to make the best use of Ram and these memory management utilities defeat that purpose. They push applications out of RAM into the pagefile, creating holes in the RAM and slowing down your computer's performance by doing so.

Disable some visual effects

While visual embellishments may be attractive, they don’t do anything else for you. Disabling some of them frees up system resources and makes the operating system perform better.

Right click My Computer, choose Properties-->Advanced then click on Settings
In the Visual Effects tab, select Adjust for best performance or uncheck all the visual effects, except for the last three
Click "Apply", then "Ok", then "Ok" again
Then right click your Desktop and choose Propertie-->Appearance-->Effects
Uncheck the first two boxes and hit "OK"

Add more RAM

This is a quick solution that can have a dramatic affect on your system's speed and responsiveness. You can check how much RAM you have by going to Start-->Program Files-->Accessories-->System Tools-->System Information and look at your System Summary. For more info see "Understanding, Identifying and Upgrading the RAM in your PC".

For more suggestions and performance tips read:

"Restore Your Computer's Performance with Windows XP"

"XP Performance Tweaks"

"Performance Boost for XP"

For Vista Users:

Vista Features Explained: Performance

Vista Features Explained: SuperFetch

SuperFetch & ReadyBoost

Tips to boost Vista performance

Windows Vista Performance Tuning

Top 12 Tweaks To Improve Vista Looks and Performance

When you are all done be sure to Create a new Restore Point to enable your computer to "roll-back" to a clean working state keeping all the changes you just made. Then use Disk Cleanup to "remove all but the latest Restore Point".

Vista Users can refer to these links:

DougH · January 5, 2013

Most of these suggestions I have covered already. I did take advantage of the startup lite (rubber ducky) and the Disable some visual effects portion of this article. I have a suspicion that I am low on RAM memory.

I can see when i pull up certain #s from my computer it says Physical memory 512 MB, and available physical memory 49MB? Are both these #s RAM memory. The first what it came with and the latter what it actually has?

I have a CD of memtest86 and I have ran it, and it showed no error's in 10 runs, but I really don't know what I am looking at. Would it not be possible for some of the RAM memory to just not be "offline" and thereby show no errors and just be short the total amount?

Also. this computer came with 40 GIgs of hard drive and despite the fact that I copied and deleted virtually all I had in documents. I still only have about 5 Gigs of hard drive available as free space. What is taking up all the hard space?

CWB · January 6, 2013

the ram in most laptops is shared with the video/graphics processor ... this takes away a little ram right off the top ... say 64 or 128 megs (you can find this in the bios) .

you have 512 megs installed and task manager reports the correct amount installed ... it may just be that with all the stuff running all you have left is 50 megs .

depending on "who wants what and how much" , you could indeed be running short on ram ... 512 megs is a small amount just to run windows itself let alone other stuff .

(the XP machine i am on right now is using 1.5 gigs of ram ... with no superfluous craparoni running)

the good news is ; after looking at the manual for your laptop the ram is located under a bottom cover ... no need to rip out the keyboard .

take a look and confirm that there are two slots for the ram (they are stacked on on top of the other , sandwich style) ... purchase the amount you want to install :

an additional 512 module will bump you up to 1 gig

a single 1 gig plus what you already have will bring you up to 1.5 gigs (not recommended but should work ok , based on past experience)

two 1 gig modules will give you a total of 2 gigs

this will give the machine a "fighting chance" .

if the swap file on the HDD is being written to constantly because of a small amount of ram , this will slow down the machine .

(there is a thread in the "honorary members" section that may help explain why more ram is needed , it is titled "to swap file or not to swap file")

why is your HDD full ?

you are correct ... 40 gigs is a small drive .

take a look at the "properties" of the folders in the machine . write the size of the folders down and add them up (his includes turning on and looking at the "hidden" folders) .

think of it as living in a very small house ... it doesn't take much stuff to fill it up .

add a few programs (AVs can be fairly large) and a fair amount of room is taken up .

(as i mentioned in another thread with you , one of my XP machines uses about 6 gigs just for the windows OS alone)

another cause of low disk space would be "bad sectors" that have been mapped around (detours in a tore-up road) ... however , i would suspect that if there were that many bad sectors the drive would have given up the funk .

just for fun ... go to the "C" drive ... there will be a bunch of folders ... right click on "windows" and then click on "properties" and see how big the folder is , do the same with "program files" .

you may be surprised .

(gawd , my documents folder is sitting at 132 gigs)

DougH · January 6, 2013

6.86 Gigs in windows

2.72 Gigs in programs

AdvancedSetup · January 6, 2013

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

1. DDS.txt
2. Attach.txt

Save both reports to your desktop
Please include the following logs in your next reply: DDS.txt and Attach.txt
You can ignore the note about zipping the Attach.txt file in most cases.

DougH · January 7, 2013

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702

Run by Curtis Lumpkin at 17:56:14 on 2013-01-06

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.56 [GMT -6:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

.

============== Running Processes ================

.

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Logitech\MouseWare\system\em_exec.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Logitech\QuickCam\Quickcam.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.facebook.com/?ref=hp

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = hxxp://register.hp.com/servlet/WebReg.servlets.ProdReg1Servlet?appID=java_wreg_wreg_genpg&PURCH_DT_MONTH=05&PURCH_DT_DAY=09&PURCH_DT_YEAR=2006&product_name=&PROD_SERIAL_ID=&gwCountry=US&language=EN&prodOS=

uProxyOverride = localhost

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [RecGuard] c:\windows\sminst\RecGuard.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE

mRun: [Logitech Utility] Logi_MwX.Exe

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [iSUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe

mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1356716488718

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{9A6A80FD-0F58-4843-B72C-9977A81D7CA8} : DHCPNameServer = 192.168.1.254

Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Microsoft AntiMalware ShellExecuteHook - {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - c:\program files\windows defender\MpShHook.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\curtis lumpkin\application data\mozilla\firefox\profiles\58oh5p4c.default-1355952260968\

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll

FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll

FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npptools.dll

FF - ExtSQL: 2012-12-22 19:28; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - ExtSQL: 2012-12-28 04:50; {e4a8a97b-f2ed-450b-b12d-ee082ba24781}; c:\documents and settings\curtis lumpkin\application data\mozilla\firefox\profiles\58oh5p4c.default-1355952260968\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi

FF - ExtSQL: 2012-12-31 02:48; {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}; c:\documents and settings\curtis lumpkin\application data\mozilla\firefox\profiles\58oh5p4c.default-1355952260968\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

FF - ExtSQL: 2013-01-02 16:57; {34712C68-7391-4c47-94F3-8F88D49AD632}; c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\firefox\Ext

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-12-12 398184]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-7-27 682344]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2012-11-29 38608]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-7-27 21104]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

.

=============== Created Last 30 ================

.

2013-01-06 07:51:30 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{4eea776b-aee8-4b9c-9514-13eabf69c51c}\mpengine.dll

2013-01-05 03:27:18 6812136 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-01-02 22:59:09 -------- d-----w- c:\documents and settings\curtis lumpkin\application data\RealNetworks

2013-01-02 22:57:36 -------- d-----w- c:\program files\RealNetworks

2013-01-02 22:57:31 -------- d-----w- c:\documents and settings\all users\application data\RealNetworks

2013-01-02 22:57:06 -------- d-----w- c:\program files\common files\xing shared

2013-01-02 22:56:43 153296 ----a-w- c:\program files\mozilla firefox\plugins\nppl3260.dll

2013-01-02 22:56:37 124056 ----a-w- c:\program files\mozilla firefox\plugins\nprpplugin.dll

2012-12-30 08:09:31 25740256 ----a-w- C:\wmp11-windowsxp-x86-enu.exe

2012-12-30 01:15:07 -------- d-----w- c:\program files\Defraggler

2012-12-30 00:58:37 3787704 ----a-w- C:\dfsetup212.exe

2012-12-29 10:23:30 -------- d--h--w- c:\documents and settings\all users\application data\ActiveSMART

2012-12-29 09:14:30 -------- d-----w- c:\documents and settings\all users\application data\Sprint

2012-12-29 09:04:21 -------- d-----w- c:\program files\VS Revo Group

2012-12-28 10:30:33 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{8fe74e48-e474-4f2e-843b-e579504f55fe}\mpengine.dll

2012-12-28 03:02:52 -------- d-s---w- C:\uninstall

2012-12-27 06:20:33 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-12-27 06:20:32 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-26 18:48:28 -------- d-----w- c:\documents and settings\curtis lumpkin\application data\InfraRecorder

2012-12-26 01:51:21 896016 ----a-w- C:\chromeinstall-7u10.exe

2012-12-24 19:46:33 -------- d-----w- C:\New Folder

2012-12-24 03:27:17 -------- d-----w- c:\windows\Microsoft Antimalware

2012-12-22 07:53:30 62976 ------w- c:\windows\system32\dllcache\cdrom.sys

2012-12-22 07:53:30 465920 ------w- c:\windows\system32\imapi2fs.dll

2012-12-22 07:53:30 465920 ------w- c:\windows\system32\dllcache\imapi2fs.dll

2012-12-22 07:53:30 317952 ------w- c:\windows\system32\imapi2.dll

2012-12-22 07:53:30 317952 ------w- c:\windows\system32\dllcache\imapi2.dll

2012-12-22 06:06:57 -------- d-----w- c:\windows\system32\XPSViewer

2012-12-22 06:05:00 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll

2012-12-22 06:03:34 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll

2012-12-22 06:03:34 117760 ------w- c:\windows\system32\prntvpt.dll

2012-12-22 06:03:32 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe

2012-12-22 06:03:32 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe

2012-12-22 06:03:30 575488 ------w- c:\windows\system32\xpsshhdr.dll

2012-12-22 06:03:30 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll

2012-12-22 06:03:27 1676288 ------w- c:\windows\system32\xpssvcs.dll

2012-12-22 06:03:27 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll

2012-12-22 06:03:20 -------- d-----w- C:\868957abd1be8868dde5d17aa16042

2012-12-22 02:57:32 195096 ----a-w- c:\windows\system32\lvci11901262.dll

2012-12-22 02:57:31 2686104 ----a-w- c:\windows\system32\drivers\LV302V32.SYS

2012-12-21 19:37:24 -------- d-----w- c:\documents and settings\curtis lumpkin\application data\ElevatedDiagnostics

2012-12-19 22:35:05 -------- d-----w- c:\documents and settings\curtis lumpkin\Doctor Web

2012-12-19 21:30:29 -------- d-----w- c:\windows\ERUNT

2012-12-19 21:30:01 -------- d-----w- C:\JRT

2012-12-19 21:22:13 73696 ----a-w- c:\program files\mozilla firefox\breakpadinjector.dll

2012-12-19 21:22:13 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

2012-12-19 21:22:13 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll

2012-12-19 21:22:13 18912 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll

2012-12-19 21:22:13 116192 ----a-w- c:\program files\mozilla firefox\crashreporter.exe

2012-12-19 21:22:12 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll

2012-12-19 21:22:11 916960 ----a-w- c:\program files\mozilla firefox\firefox.exe

2012-12-19 21:22:11 258528 ----a-w- c:\program files\mozilla firefox\freebl3.dll

2012-12-19 21:22:10 4220896 ----a-w- c:\program files\mozilla firefox\gkmedias.dll

2012-12-19 21:22:09 58848 ----a-w- c:\program files\mozilla firefox\libEGL.dll

2012-12-19 21:22:09 472544 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll

2012-12-19 21:22:09 115168 ----a-w- c:\program files\mozilla firefox\maintenanceservice.exe

2012-12-19 21:21:39 770384 ----a-w- c:\program files\mozilla firefox\msvcr100.dll

2012-12-19 21:21:39 421200 ----a-w- c:\program files\mozilla firefox\msvcp100.dll

2012-12-19 21:21:33 96224 ----a-w- c:\program files\mozilla firefox\webapprt-stub.exe

2012-12-19 21:21:33 157272 ----a-w- c:\program files\mozilla firefox\webapp-uninstaller.exe

2012-12-15 20:19:58 -------- d-sha-r- C:\cmdcons

2012-12-15 20:09:33 -------- d-----w- c:\documents and settings\curtis lumpkin\local settings\application data\Sun

2012-12-15 04:30:23 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2

2012-12-15 00:46:57 275696 ----a-w- c:\windows\system32\mucltui.dll

2012-12-15 00:46:57 222448 ----a-w- c:\windows\system32\muweb.dll

2012-12-15 00:46:57 17136 ----a-w- c:\windows\system32\mucltui.dll.mui

2012-12-14 21:31:41 -------- d-----w- c:\program files\Microsoft Security Client

2012-12-13 23:26:29 -------- d-----w- c:\program files\trend micro

2012-12-13 21:11:22 859072 ----a-w- c:\windows\system32\npDeployJava1.dll

.

==================== Find3M ====================

.

2013-01-02 22:56:07 348160 ----a-w- c:\windows\system32\msvcr71.dll

2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-28 16:35:38 779704 ----a-w- c:\windows\system32\deployJava1.dll

2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys

2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll

2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll

2012-11-01 12:17:54 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-11-01 12:17:54 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-11-01 00:35:34 385024 ----a-w- c:\windows\system32\html.iec

.

=================== ROOTKIT ====================

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 5.1.2600

.

CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.

device: opened successfully

user: error reading MBR

.

Disk trace:

called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll iaStor.sys

c:\windows\system32\drivers\iaStor.sys Intel Corporation Intel Matrix Storage Manager driver

1 ntkrnlpa!IofCallDriver[0x804EE180] -> \Device\Harddisk0\DR0[0x82994618]

3 CLASSPNP[0xF8515FD7] -> ntkrnlpa!IofCallDriver[0x804EE180] -> \Device\0000007f[0x829CF238]

5 ACPI[0xF838C620] -> ntkrnlpa!IofCallDriver[0x804EE180] -> \Device\Ide\IAAStorageDevice-0[0x82419030]

kernel: MBR read successfully

_asm { XOR DI, DI; MOV SI, 0x200; MOV SS, DI; MOV SP, 0x7a00; MOV BX, 0x7a0; MOV CX, SI; MOV DS, BX; MOV ES, BX; REP MOVSB ; JMP FAR 0x7a0:0x7a; }

user != kernel MBR !!!

.

============= FINISH: 17:58:24.53 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume1

Install Date: 7/21/2006 12:01:32 AM

System Uptime: 1/6/2013 5:37:20 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 30A8

Processor: Intel® Celeron® M CPU 410 @ 1.46GHz | U1 | 1463/mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 29 GiB total, 7.746 GiB free.

D: is FIXED (FAT32) - 8 GiB total, 1.138 GiB free.

E: is CDROM (CDFS)

F: is CDROM ()

G: is CDROM ()

H: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP25: 1/1/2013 7:55:46 PM - Software Distribution Service 3.0

RP26: 1/2/2013 8:01:12 PM - System Checkpoint

RP27: 1/2/2013 9:27:53 PM - Software Distribution Service 3.0

RP28: 1/3/2013 4:13:07 AM - Software Distribution Service 3.0

RP29: 1/3/2013 9:20:13 PM - Software Distribution Service 3.0

RP30: 1/4/2013 3:01:28 AM - Software Distribution Service 3.0

RP31: 1/4/2013 9:24:49 PM - Software Distribution Service 3.0

RP32: 1/6/2013 1:48:14 AM - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

7-Zip 9.22beta

Adobe Flash Player 11 Plugin

ALLDATA for Windows

BufferChm

CCleaner

Conexant HD Audio

CP_AtenaShokunin1Config

CP_CalendarTemplates1

cp_LightScribeConfig

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Package_Variety1

CP_Package_Variety2

CP_Package_Variety3

CP_Panorama1Config

cp_PosterPrintConfig

cp_UpdateProjectsConfig

CueTour

Customer Experience Enhancement

Defraggler

Destinations

DeviceManagementQFolder

FullDPAppQFolder

HDAUDIO Soft Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB932716-v2)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP DVD Play 2.1

HP Game Console and games

HP Help and Support

HP Imaging Device Functions 6.0

HP Photosmart Premier Software 6.0

HP Rhapsody

HP Update

HP User Guides--System Recovery

HP User Guides 0019

HP Wireless Assistant 2.00 E1

HpSdpAppCoreApp

InstantShareAlert

InstantShareDevices

Intel® Graphics Media Accelerator Driver

Intel® PRO Network Connections Drivers

Internet Explorer (Enable DEP)

Lernout & Hauspie TruVoice American English TTS Engine

LightScribe 1.4.74.1

Locked Programs

Logitech Desktop Messenger

Logitech MouseWare 9.79

Logitech QuickCam

Logitech QuickCam Driver Package

Logitech Resource Center

Logitech Updater

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Security Client

Microsoft Security Essentials

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Web Publishing Wizard 1.52

Microsoft Works

MobileMe Control Panel

Mozilla Firefox 17.0.1 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

OptionalContentQFolder

PhotoGallery

PowerISO

PrintMaster

RandMap

RealDownloader

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealNetworks - Microsoft Visual C++ 2010 Runtime

RealPlayer

RealUpgrade 1.1

Revo Uninstaller 1.94

Search Settings v1.2.3

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB972260)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB911565)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Serif DrawPlus 3.0

SkinsHP1

Skype™ 5.10

SmartAudio

Sonic Audio Module

Sonic Copy Module

Sonic Data Module

Sonic Express Labeler

Sonic MyDVD Plus

Sonic Update Manager

Sonic_PrimoSDK

swMSM

Synaptics Pointing Device Driver

Texas Instruments PCIxx21/x515/xx12 drivers.

The Plain-Language Law Dictionary

TIPCI

TourSetup

Unload

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB973874)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB982664)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB942763)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WebFldrs XP

Windows Defender

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows PowerShell 1.0

Windows XP Service Pack 3

WinRAR archiver

Wireless Home Network Setup

.

==== Event Viewer Messages From Past Week ========

.

12/30/2012 2:40:19 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe. Reference error message: The operation completed successfully. .

12/30/2012 2:40:18 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.CRT. Reference error message: The referenced assembly is not installed on your system. .

12/30/2012 2:40:18 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

12/30/2012 12:29:56 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

.

==== End Of File ===========================

AdvancedSetup · January 7, 2013

Please attach the logs. Thanks

CWB · January 7, 2013

"uStart Page = hxxp://www.facebook.com/?ref=hp

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8"

??

(something i noticed in the logs)

DougH · January 7, 2013

I know there is a search box to the upper right hand side of my Firefox screen. I dumped chrome, removed it from my computer and have been using firefox. I can't say when and how that Goggle search box got on Firefox. I think it is on IE too.

PC slow

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