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Not sure if this is a virus or malware problem or neither.

ravenschyld
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ravenschyld

ravenschyld

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I have been playing my game, World of Warcraft, normally with no issues until tonight. Now all of the sudden if stops running and I get the window's error screen asking if i want to check for a solution online or close the program. When a game crash that is game related happens, a specialized window from blizzard entertainment pops up with the error and the ability to send the details to them so they can see bugs ect. This is not whats happening, I am getting a normal window's popup with the following details.

Problem signature:

Problem Event Name: BEX

Application Name: Wow.exe

Application Version: 5.1.0.16357

Application Timestamp: 50bd642c

Fault Module Name: StackHash_beec

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00360001

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: beec

Additional Information 2: beecf34a5513d68b074dd0f1442b85fb

Additional Information 3: ee1f

Additional Information 4: ee1fbf244288f6a6ec4cf69ef150a248

As soon as I hit close program, I get another pop-up with these details

Problem signature:

Problem Event Name: APPCRASH

Application Name: Wow.exe

Application Version: 5.1.0.16357

Application Timestamp: 50bd642c

Fault Module Name: gkdzzofc.dll

Fault Module Version: 4.0.31106.0

Fault Module Timestamp: 4af3af84

Exception Code: c0000005

Exception Offset: 000020e7

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 8f9c

Additional Information 2: 8f9c7fa46c53b992b7e1492f08c3759e

Additional Information 3: b92b

Additional Information 4: b92bc189b31f97936165b18c01e1367e

The following is the dds scan.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457

Run by Drew at 22:04:19 on 2013-01-04

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3020.1790 [GMT -5:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

AV: AVG Anti-Virus 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: AVG Anti-Virus 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2012\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\ProgramData\BrowserProtect\2.5.1005.80\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\windows\system32\taskhost.exe

C:\windows\system32\taskeng.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe

C:\Program Files (x86)\TeamViewer\Version7\tv_w32.exe

C:\Program Files (x86)\TeamViewer\Version7\tv_x64.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Windows\System32\rundll32.exe

C:\windows\SysWOW64\rundll32.exe

C:\ProgramData\BrowserProtect\2.5.1005.80\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe

C:\Users\Drew\AppData\Local\Apps\2.0\0GJ4T5R3.43G\JYNMPP5Y.BGT\curs..tion_eee711038731a406_0004.0000_2bd39706d04e72c8\CurseClient.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\windows\System32\svchost.exe -k LocalServicePeerNet

C:\windows\system32\wuauclt.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe

C:\windows\system32\SearchProtocolHost.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://start.toshiba.com/g/

uDefault_Page_URL = hxxp://start.toshiba.com/g/

uProxyOverride = <local>

uURLSearchHooks: {472734EA-242A-422b-ADF8-83D1E48CC825} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll

uRun: [Apple Computer] rundll32 "C:\Users\Drew\AppData\Local\Best Buy pc app\Apple Computer\gkdzzofc.dll",DllRegisterServerW

mRun: [PrivitizeVPNInstaller] C:\Users\Drew\AppData\Local\PrivitizeVPNInstaller\PrivitizeVPN_1.0.0.2_install_config.exe /S /delayInstall

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\Users\Drew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CurseClientStartup.ccip

StartupFolder: C:\Users\Drew\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LIMEWI~1.LNK - C:\Program Files (x86)\LimeWire\LimeWire.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

TCP: NameServer = 192.168.254.254

TCP: Interfaces\{0EAF7ABD-ADCC-4150-9162-A86DD644690E} : DHCPNameServer = 192.168.254.254

TCP: Interfaces\{0EAF7ABD-ADCC-4150-9162-A86DD644690E}\76F676F696E666C696768647 : DHCPNameServer = 172.19.134.2

TCP: Interfaces\{F44E615D-9E29-4BDC-8055-65099188B684} : DHCPNameServer = 192.168.254.254

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= c:\progra~3\browse~1\251005~1.80\{c16c1~1\browse~1.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Run: [Logitech Download Assistant] C:\windows\System32\rundll32.exe C:\windows\System32\LogiLDA.dll,LogiFetch

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\windows\System32\drivers\avgidsha.sys [2012-4-19 28480]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\System32\drivers\avgrkx64.sys [2012-1-31 36944]

R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2012-8-30 228768]

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]

R1 Avgldx64;AVG AVI Loader Driver;C:\windows\System32\drivers\avgldx64.sys [2012-2-22 289872]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\System32\drivers\avgmfx64.sys [2011-12-23 47696]

R1 Avgtdia;AVG TDI Driver;C:\windows\System32\drivers\avgtdia.sys [2012-3-19 383808]

R2 BrowserProtect;BrowserProtect;C:\ProgramData\BrowserProtect\2.5.1005.80\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [2012-12-21 2469992]

R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-10-5 2754984]

R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2011-6-12 9216]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-2-9 77424]

R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-6-13 38096]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 AVGIDSDriver;AVGIDSDriver;C:\windows\System32\drivers\avgidsdrivera.sys [2011-12-23 124496]

S3 AVGIDSFilter;AVGIDSFilter;C:\windows\System32\drivers\avgidsfiltera.sys [2011-12-23 29776]

S3 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2012-3-20 128456]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-6-12 243712]

S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-6-12 1109096]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-10-20 1255736]

S4 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-7-4 5160568]

S4 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]

S4 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-6-13 54136]

S4 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]

S4 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-6-12 2656280]

S4 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe --> C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-01-04 08:30:21 9125352 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{130F37C9-4607-47C1-9497-3155C998EE42}\mpengine.dll

2013-01-03 08:30:11 9125352 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-01-03 02:46:08 -------- d-----w- C:\Users\Drew\AppData\Roaming\TS3Client

2013-01-03 02:45:12 -------- d-----w- C:\Users\Drew\AppData\Local\TeamSpeak 3 Client

2012-12-23 19:40:32 -------- d-----w- C:\Users\Drew\LuckyWire

2012-12-23 19:40:08 -------- d-----w- C:\Users\Drew\.luckywire

2012-12-22 04:14:52 2262960 ----a-w- C:\windows\SysWow64\Codejock.CommandBars.v13.0.0.ocx

2012-12-22 04:14:51 571312 ----a-w- C:\windows\SysWow64\Codejock.SkinFramework.Unicode.v13.0.0.ocx

2012-12-22 04:14:48 -------- d-----w- C:\Program Files (x86)\DolbyAxon

2012-12-21 22:33:01 -------- d-----w- C:\ProgramData\BrowserProtect

2012-12-21 22:32:17 -------- d-----w- C:\Program Files (x86)\VideoLAN

2012-12-21 22:32:13 723230 ----a-w- C:\windows\unins002.exe

2012-12-21 22:26:26 -------- d-----w- C:\Users\Drew\AppData\Roaming\Media Player Lite

2012-12-21 22:25:31 -------- d-----w- C:\Users\Drew\AppData\Roaming\FileAssociationManager

2012-12-21 22:25:27 -------- d-----w- C:\Program Files (x86)\FileAssociationManager

2012-12-21 22:25:22 -------- d-----w- C:\Program Files (x86)\MediaPlayerLite

2012-12-21 08:00:47 46080 ----a-w- C:\windows\System32\atmlib.dll

2012-12-21 08:00:47 34304 ----a-w- C:\windows\SysWow64\atmlib.dll

2012-12-21 08:00:46 367616 ----a-w- C:\windows\System32\atmfd.dll

2012-12-21 08:00:46 295424 ----a-w- C:\windows\SysWow64\atmfd.dll

2012-12-13 05:56:49 2048 ----a-w- C:\windows\SysWow64\tzres.dll

2012-12-12 19:13:27 -------- d-----w- C:\Program Files (x86)\IZArc

2012-12-12 19:04:10 -------- d-----w- C:\windows\SysWow64\searchplugins

2012-12-12 19:04:10 -------- d-----w- C:\windows\SysWow64\Extensions

2012-12-12 19:03:44 -------- d-----w- C:\Users\Drew\AppData\Roaming\Babylon

2012-12-12 19:03:44 -------- d-----w- C:\ProgramData\Babylon

2012-12-12 12:51:06 -------- d-----w- C:\Users\Drew\AppData\Local\WinZip

2012-12-08 01:46:49 -------- d-----w- C:\Program Files (x86)\Say.So

.

==================== Find3M ====================

.

2012-12-23 19:29:23 472808 ----a-w- C:\windows\SysWow64\deployJava1.dll

2012-11-22 03:26:40 3149824 ----a-w- C:\windows\System32\win32k.sys

2012-11-14 06:11:44 2312704 ----a-w- C:\windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb

2012-11-09 05:45:09 2048 ----a-w- C:\windows\System32\tzres.dll

2012-11-02 05:59:11 478208 ----a-w- C:\windows\System32\dpnet.dll

2012-11-02 05:11:31 376832 ----a-w- C:\windows\SysWow64\dpnet.dll

2012-11-02 02:52:50 75928 ----a-w- C:\windows\System32\drivers\dc3d.sys

2012-11-02 02:52:50 1795952 ----a-w- C:\windows\System32\WdfCoInstaller01011.dll

2012-10-16 08:38:37 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38:34 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39:52 561664 ----a-w- C:\windows\apppatch\AcLayers.dll

2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll

2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll

2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll

.

============= FINISH: 22:05:17.11 ===============

and the attatch file

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 7/27/2011 3:35:41 AM

System Uptime: 1/4/2013 9:32:45 PM (1 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Intel® Core i3-2310M CPU @ 2.10GHz | CPU | 2100/1333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 285 GiB total, 166.406 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC

Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC&REV_01\4&F943F65&0&00E1

Manufacturer: Realtek Semiconductor Corp.

Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC

PNP Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC&REV_01\4&F943F65&0&00E1

Service: RTL8192Ce

.

==== System Restore Points ===================

.

RP128: 12/20/2012 3:31:19 AM - Windows Update

RP129: 12/21/2012 3:00:14 AM - Windows Update

RP130: 12/23/2012 2:20:20 PM - Removed Claro Chrome Toolbar

RP131: 12/23/2012 2:26:55 PM - Removed Java 6 Update 20

RP132: 12/23/2012 2:29:07 PM - Installed Java 6 Update 27

RP133: 12/24/2012 3:29:01 AM - Windows Update

RP134: 12/28/2012 3:29:24 AM - Windows Update

RP135: 1/1/2013 3:29:38 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX 64-bit

Adobe Reader X MUI

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ASIO4ALL

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

AVG 2012

Best Buy pc app

Bonjour

BrowserProtect

Conexant HD Audio

Coupon Printer for Windows

Curse Client

Curse Client - 1

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diablo III

Dolby Axon - 1.5.0.1

File Association Manager 0.1

Google Chrome

Google Update Helper

HP Deskjet 2050 J510 series Basic Device Software

HP Deskjet 2050 J510 series Help

HP Deskjet 2050 J510 series Product Improvement Study

HP Photo Creations

HP Update

Intel® Management Engine Components

Intel® Processor Graphics

Intel® Rapid Storage Technology

iTunes

IZArc 4.1.7

Java Auto Updater

Java 6 Update 27

Junk Mail filter update

Label@Once 1.0

Media Player

MediaPlayerLite 0.4.1

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

MSVCRT

MSVCRT_amd64

Mumble 1.2.3

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

PowerISO

QuickTime

Realtek USB 2.0 Card Reader

Realtek WLAN Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Sid Meier's Civilization V

Steam

Synaptics Pointing Device Driver

System Requirements Lab for Intel

TeamSpeak 3 Client

TeamViewer 7

TOSHIBA Application Installer

TOSHIBA Assist

Toshiba Book Place

TOSHIBA Bulletin Board

TOSHIBA Disc Creator

TOSHIBA Face Recognition

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Resolution+ Plug-in for Windows Media Player

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA Web Camera Application

TOSHIBA Wireless LAN Indicator

ToshibaRegistration

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553092)

Ventrilo Client for Windows x64

Visual Studio 2008 x64 Redistributables

VLC media player 1.1.11

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 4.20 (32-bit)

WinZip 17.0

World of Logs Client (4.2)

World of Warcraft

World of Warcraft Beta

World of Warcraft Public Test

X-Elerated Guides Client

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

.

==== Event Viewer Messages From Past Week ========

.

12/31/2012 10:40:39 AM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was -1 milliseconds.

1/4/2013 5:40:19 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR24.

.

==== End Of File ===========================

Any help will be greatly appreciated. Thank you in advance!

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Maniac

Maniac

Posted
Posted

Hello ravenschyld! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

The errors you saw are due to the game, not to another application.

I propose to solve the following problem, which can also affect:

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. My suggestion is to uninstall AVG 2012 and to keep Microsoft Security Essentials. Finally, reboot your computer.

Check the situation again and let me know.

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