I have a trojan according to your scan

hotdogdoxie · January 3, 2013

Please help - I was having issues with facebook loading and it was suggested that I download your program, which I did. It found a trojan file and memory module both under system32 named msaunperp.dll. I can not get rid of this thing. I've had it for a month and I'm afraid to use my computer to do banking that I NEED to get done. Please help me. Norton does not recognize the problem....

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457

Run by Amanda at 12:34:12 on 2013-01-03

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3563.1924 [GMT -5:00]

.

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

c:\windows\SysWOW64\XTSYNX~1.EXE

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

c:\program files (x86)\lkqfpgavsontis\xtsynxoi.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Inbox Toolbar\Inbox.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe

C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe

C:\Program Files (x86)\Norton Identity Safe\Engine\2013.2.0.18\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Norton Identity Safe\Engine\2013.2.0.18\ccSvcHst.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe

c:\windows\system32\xtsynxoi.exe

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uURLSearchHooks: <No Name>: - LocalServer32 - <no file>

uURLSearchHooks: FCToolbarURLSearchHook Class: {f3954c17-b785-b6e4-e583-60efe47cb84a} - C:\Program Files (x86)\MyPoints Toolbar\Helper.dll

mWinlogon: Userinit = userinit.exe,

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\IPS\IPSBHO.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: MyPoints Toolbar BHO: {948548C2-1801-7A14-F509-7FE523202B1D} - C:\Program Files (x86)\MyPoints Toolbar\Toolbar.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.2.0.18\CoIEPlg.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} -

TB: MyPoints Toolbar: {5495B7A2-8F65-DEE4-A9FF-9BB6409140D4} - C:\Program Files (x86)\MyPoints Toolbar\Toolbar.dll

TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll

TB: MyPoints Toolbar: {5495B7A2-8F65-DEE4-A9FF-9BB6409140D4} - C:\Program Files (x86)\MyPoints Toolbar\Toolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll

TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.2.0.18\CoIEPlg.dll

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Conime] C:\Windows\System32\conime.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [inboxToolbar] "C:\Program Files (x86)\Inbox Toolbar\Inbox.exe" /STARTUP

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"

StartupFolder: C:\Users\Amanda\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

TCP: NameServer = 192.168.254.254 192.168.254.254

TCP: Interfaces\{25C608CA-97E2-41A3-A9BD-4324223AE2C5} : DHCPNameServer = 192.168.254.254 192.168.254.254

TCP: Interfaces\{25C608CA-97E2-41A3-A9BD-4324223AE2C5}\131364850313236313233313 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{25C608CA-97E2-41A3-A9BD-4324223AE2C5}\E416E63697023416C6467756C6C6 : DHCPNameServer = 192.168.2.1

Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn

x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [setDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn

Hosts: 127.0.0.1 www.spywareinfo.com

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-6-17 79488]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-6-17 40064]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1402000.013\SymDS64.sys [2012-12-17 493216]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1402000.013\SymEFA64.sys [2012-12-17 1133216]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-11-29 1384608]

R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1402000.013\ccSetx64.sys [2012-12-17 168096]

R1 ccSet_NST;Norton Identity Safe Settings Manager;C:\Windows\System32\drivers\NSTx64\7DD02000.012\ccSetx64.sys [2012-12-17 168096]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\IPSDefs\20130102.001\IDSviA64.sys [2013-1-3 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1402000.013\Ironx64.sys [2012-12-17 224416]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1402000.013\symnets.sys [2012-12-17 432800]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-16 204288]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-15 361984]

R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-20 249648]

R2 ehffigzyvkiukf;ehffigzyvkiukf;C:\Windows\SysWOW64\XTSYNX~1.EXE [2010-12-15 98304]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-27 2424424]

R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2012-6-18 394712]

R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2012-6-19 777728]

R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe [2012-12-17 143928]

R2 NCO;Norton Identity Safe;C:\Program Files (x86)\Norton Identity Safe\Engine\2013.2.0.18\ccSvcHst.exe [2012-12-17 143928]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-12-18 1153368]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-4-27 46136]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-30 114704]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-4-27 1860672]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-27 339048]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-4-27 539240]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-4-27 53376]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-8-1 195320]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-13 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-01-03 15:30:52 -------- d-----w- C:\Users\Amanda\AppData\Local\{0B3C4691-7479-43CC-BC91-D14B3BB07D51}

2013-01-02 15:30:06 -------- d-----w- C:\Users\Amanda\AppData\Local\{562C84FC-9C6A-43F8-A97B-890321B5AFD4}

2013-01-02 02:57:17 -------- d-----w- C:\Users\Amanda\AppData\Local\{FE4F8D2B-9D0B-45B9-964C-2DEE5D8ABFEF}

2013-01-01 14:56:51 -------- d-----w- C:\Users\Amanda\AppData\Local\{17B04F02-5D7F-4898-B325-31601408E41F}

2012-12-31 14:55:47 -------- d-----w- C:\Users\Amanda\AppData\Local\{CA17C3DA-AD6C-49BA-A11C-097B33F46C74}

2012-12-31 01:12:44 -------- d-----w- C:\Users\Amanda\AppData\Local\{0676AFF4-2FCE-4D70-B7CF-17267F090A68}

2012-12-30 13:00:47 -------- d-----w- C:\Users\Amanda\AppData\Local\{028DC895-9265-4812-8009-73E1BCF11DA2}

2012-12-29 18:01:31 -------- d-----w- C:\Users\Amanda\AppData\Local\{F9329E83-1C63-4F35-8D9C-6FC0C01A0985}

2012-12-28 17:59:50 -------- d-----w- C:\Users\Amanda\AppData\Local\{A5FDCD53-7FD7-43EF-988E-04148CBA0E21}

2012-12-28 05:59:09 -------- d-----w- C:\Users\Amanda\AppData\Local\{D866A0BC-817B-4A94-9DD7-11209606F6C4}

2012-12-27 16:44:06 -------- d-----w- C:\Users\Amanda\AppData\Local\{BDCCDB9E-FD81-4945-A5D8-419C31609930}

2012-12-26 15:54:47 -------- d-----w- C:\Users\Amanda\AppData\Local\{38DA240D-4F40-4287-8157-45762154365D}

2012-12-26 05:19:57 -------- d-----w- C:\Program Files\iPod

2012-12-26 05:19:56 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2012-12-26 05:19:56 -------- d-----w- C:\Program Files\iTunes

2012-12-26 05:19:56 -------- d-----w- C:\Program Files (x86)\iTunes

2012-12-26 03:30:16 -------- d-----w- C:\Users\Amanda\AppData\Local\{4E80C674-C6A5-4C48-BF62-006826A952C5}

2012-12-25 15:29:23 -------- d-----w- C:\Users\Amanda\AppData\Local\{168F42E3-E27C-417F-9F7F-C9FEA5587BF6}

2012-12-24 22:28:12 -------- d-----w- C:\Users\Amanda\AppData\Local\{7E988694-DF50-4046-85EA-01131A22961E}

2012-12-24 06:00:57 -------- d-----w- C:\Users\Amanda\AppData\Local\{97C4357F-859A-4CE8-B9CD-56A3D2F28476}

2012-12-23 18:00:11 -------- d-----w- C:\Users\Amanda\AppData\Local\{B1B36702-05C4-4226-A961-C24573A4E5FD}

2012-12-22 14:21:42 -------- d-----w- C:\Users\Amanda\AppData\Local\{95E19CEA-8A23-40A0-8181-061A84237CA2}

2012-12-22 05:41:23 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-22 05:41:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-22 05:41:22 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-22 05:41:22 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-21 13:36:10 -------- d-----w- C:\Users\Amanda\AppData\Local\{7D6FE86F-5C49-410A-B350-0A69CF05DA22}

2012-12-20 13:35:32 -------- d-----w- C:\Users\Amanda\AppData\Local\{86F38EDB-F76D-40F6-9919-75BDDA3D8526}

2012-12-19 18:49:29 -------- d-----w- C:\Users\Amanda\AppData\Local\{0AFD5A01-1F20-4C36-90C8-A87B75593C92}

2012-12-19 13:39:21 -------- d-sh--w- C:\Windows\System32\%APPDATA%

2012-12-19 04:50:16 -------- d-----w- C:\Users\Amanda\AppData\Local\{8D875933-9820-46D4-8F85-C90704C543E2}

2012-12-19 02:43:37 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2012-12-19 02:01:41 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-12-19 02:01:41 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2012-12-18 13:53:06 -------- d-----w- C:\Users\Amanda\AppData\Local\{8FA09FCC-5E90-4E61-A38A-20B70C647FEE}

2012-12-18 04:08:16 168096 ----a-r- C:\Windows\System32\drivers\NSTx64\7DD02000.012\ccSetx64.sys

2012-12-18 04:08:12 -------- d-----w- C:\Windows\System32\drivers\NSTx64\7DD02000.012

2012-12-18 04:08:12 -------- d-----w- C:\Windows\System32\drivers\NSTx64

2012-12-18 04:08:11 -------- d-----w- C:\Program Files (x86)\Norton Identity Safe

2012-12-18 04:05:43 776864 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\srtsp64.sys

2012-12-18 04:05:43 493216 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\SymDS64.sys

2012-12-18 04:05:43 432800 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\symnets.sys

2012-12-18 04:05:43 37496 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\srtspx64.sys

2012-12-18 04:05:43 23448 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\SymELAM.sys

2012-12-18 04:05:43 224416 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\Ironx64.sys

2012-12-18 04:05:43 168096 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\ccSetx64.sys

2012-12-18 04:05:43 1133216 ----a-r- C:\Windows\System32\drivers\NAVx64\1402000.013\SymEFA64.sys

2012-12-18 04:05:32 -------- d-----w- C:\Windows\System32\drivers\NAVx64\1402000.013

2012-12-18 01:52:42 -------- d-----w- C:\Users\Amanda\AppData\Local\{A37FE5F4-8EFB-4521-83EA-C02F83F71444}

2012-12-17 13:52:17 -------- d-----w- C:\Users\Amanda\AppData\Local\{BBAE4CDC-06E9-4030-BE0B-955925A030B6}

2012-12-16 23:40:07 -------- d-----w- C:\Users\Amanda\AppData\Local\NPE

2012-12-16 18:50:22 -------- d-----w- C:\Users\Amanda\AppData\Roaming\Malwarebytes

2012-12-16 18:50:08 -------- d-----w- C:\ProgramData\Malwarebytes

2012-12-16 18:50:07 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-12-16 18:50:07 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-12-16 18:35:45 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-12-16 18:35:45 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-12-16 18:35:30 478208 ----a-w- C:\Windows\System32\dpnet.dll

2012-12-16 18:35:30 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll

2012-12-16 18:35:26 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-12-16 18:22:38 -------- d-----w- C:\Users\Amanda\AppData\Local\{EDFCD47E-FE5F-4BCC-A69B-E84E685321E5}

2012-12-16 14:43:05 -------- d-----w- C:\Users\Amanda\AppData\Local\{DBAC9BD4-B5BA-44E5-9CE9-2B3B3AE8F994}

2012-12-16 00:57:46 -------- d-----w- C:\Users\Amanda\AppData\Local\{4E1515CE-C589-49BE-991F-4FA0E0335881}

2012-12-15 12:57:21 -------- d-----w- C:\Users\Amanda\AppData\Local\{7BBE2769-804B-42B6-9BC2-7B02B3088607}

2012-12-15 00:48:54 -------- d-----w- C:\Users\Amanda\AppData\Local\{A9068C5C-729A-4FF6-8F8A-F1F8D38094C6}

2012-12-14 20:25:03 -------- d-----w- C:\Users\Amanda\AppData\Local\Mozilla

2012-12-14 20:24:51 115168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice.exe

2012-12-14 12:48:29 -------- d-----w- C:\Users\Amanda\AppData\Local\{8A306D11-597E-44C4-AF63-A8C76A005A8E}

2012-12-13 12:42:30 -------- d-----w- C:\Users\Amanda\AppData\Local\{3EEEBA01-F231-425A-87A8-5D7061AFF811}

2012-12-12 16:54:41 -------- d-----w- C:\Users\Amanda\AppData\Local\{ED58D4E2-F8E5-4C78-9561-458ADB2D68AC}

2012-12-11 16:54:02 -------- d-----w- C:\Users\Amanda\AppData\Local\{53E8F4DC-22CA-4D48-A932-06D39D15C5DA}

2012-12-10 15:34:03 -------- d-----w- C:\Users\Amanda\AppData\Local\{382D13DF-FFCF-40FC-9703-C9FF6BF39EC6}

2012-12-10 03:31:14 -------- d-----w- C:\Users\Amanda\AppData\Local\{340640E5-187B-43C4-9A2B-14EA6AA6CD6B}

2012-12-09 15:02:50 -------- d-----w- C:\Users\Amanda\AppData\Local\{74E5F787-1CAF-4CF0-949C-E884AFD885C3}

2012-12-09 00:59:19 -------- d-----w- C:\Users\Amanda\AppData\Local\{86ECEFAC-2CA6-42CF-9D32-FAECF48E5A48}

2012-12-08 12:58:54 -------- d-----w- C:\Users\Amanda\AppData\Local\{A0B7AB4D-CB9F-4EF1-835F-A3A10FA16CB2}

2012-12-08 03:59:47 -------- d-----w- C:\Users\Amanda\AppData\Roaming\Catalina Marketing Corp

2012-12-08 03:59:23 489712 ----a-w- C:\Users\Amanda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe

2012-12-07 20:55:23 -------- d-----w- C:\Users\Amanda\AppData\Local\{FD78CE44-6F46-44E9-987A-A676FE7A2777}

2012-12-07 01:51:02 -------- d-----w- C:\Users\Amanda\AppData\Local\{9B63041F-CFC9-4E55-B853-D4540512DD5B}

2012-12-06 13:50:51 -------- d-----w- C:\Users\Amanda\AppData\Local\{3D3848E6-F15A-427D-BB25-8DE7151F1E5E}

2012-12-06 01:50:27 -------- d-----w- C:\Users\Amanda\AppData\Local\{D947B6F8-9AAA-4A69-98EE-DC97B22A4220}

2012-12-05 13:50:03 -------- d-----w- C:\Users\Amanda\AppData\Local\{4A69A5FC-133B-414B-A7A5-B930FD0BD3CA}

2012-12-05 01:47:38 -------- d-----w- C:\Users\Amanda\AppData\Local\{03A06E3C-2424-4D90-9962-5E53334DA229}

.

==================== Find3M ====================

.

2012-12-18 04:06:00 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2012-12-12 01:07:51 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-12 01:07:51 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-10-25 08:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2012-10-25 08:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

2012-10-19 23:18:22 652160 ----a-w- C:\Windows\couponprinter_x64.ocx

2012-10-19 23:18:02 440704 ----a-w- C:\Windows\CouponPrinter.ocx

2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll

2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll

2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll

2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll

.

============= FINISH: 12:35:13.91 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 7/10/2012 12:42:17 PM

System Uptime: 1/3/2013 9:21:47 AM (3 hours ago)

.

Motherboard: Hewlett-Packard | | 169B

Processor: AMD A6-3420M APU with Radeon HD Graphics | Socket FS1 | 1500/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 441 GiB total, 332.185 GiB free.

D: is FIXED (NTFS) - 21 GiB total, 2.247 GiB free.

E: is FIXED (FAT32) - 4 GiB total, 1.078 GiB free.

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Adobe Digital Editions

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.4) MUI

Adobe Shockwave Player 11.6

aioscnnr

Alabama Smith in the Quest of Fate

Alexandra Fortune - Mystery of the Lunar Archipelago

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Fuel

AMD Media Foundation Decoders

AMD Steady Video Plug-In

AMD VISION Engine Control Center

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bejeweled 3

Bing Bar

Blackhawk Striker 2

Blio

Bonjour

C4USelfUpdater

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

center

Chuzzle Deluxe

Clockwork Man 2 (remove only)

Coupon Printer for Windows

Cradle of Rome 2

CyberLink YouCam

D3DX10

Dora's World Adventure

essentials

ESU for Microsoft Windows 7 SP1

Evernote v. 4.2.3

Farm Frenzy

Farmscapes

FATE

Final Drive Fury

Gimp 2.6.11

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.2.1.1

Hoyle Card Games

HP Application Assistant

HP Auto

HP Client Services

HP Customer Experience Enhancements

HP Documentation

HP Games

HP Launch Box

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP QuickWeb

HP Recovery Manager

HP Security Assistant

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

iCloud

IDT Audio

iLivid

Inbox Toolbar

iTunes

Jewel Match 3

Jewel Quest Mysteries: The Seventh Gate Collector's Edition

John Deere Drive Green

Junk Mail filter update

Kodak AIO Printer

KODAK AiO Software

Letters from Nowhere 2

Luxor HD

Mah Jong Medley

Malwarebytes Anti-Malware version 1.65.1.1000

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

Mortimer Beckett and the Lost King Collectors Edition(remove only)

Mortimer Beckett and the Secrets of Spooky Manor

Mortimer Beckett and the Time Paradox

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MyPoints Toolbar

Norton AntiVirus

Norton Identity Safe

ocr

opensource

Peggle Deluxe 1.0

Penguins!

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

PreReq

QuickTime

Ralink RT5390 802.11b/g/n WiFi Adapter

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

RollerCoaster Tycoon 3: Platinum

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype™ 5.10

Sprill and Ritchie - Adventures In Time

Spybot - Search & Destroy

swMSM

Synaptics TouchPad Driver

The Treasures of Mystery Island: The Ghost Ship

Torchlight

Treasure Masters, Inc.

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

Virtual Villagers 4 - The Tree of Life

WildTangent Games App (HP Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

Yontoo 1.10.02

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

12/28/2012 5:33:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPAuto service.

12/28/2012 12:58:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

12/28/2012 12:58:55 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.

12/28/2012 12:25:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

1/3/2013 9:27:39 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Amanda-HP\Amanda SID (S-1-5-21-2424382445-1395676361-3193568451-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

1/3/2013 8:48:58 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

1/3/2013 10:14:34 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.

1/3/2013 10:14:34 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

1/1/2013 4:33:21 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

.

==== End Of File ===========================

gringo_pr · January 3, 2013

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

hotdogdoxie · January 3, 2013

OK here is the first report Security Check:

Results of screen317's Security Check version 0.99.56

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton AntiVirus

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

MVPS Hosts File

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.65.1.1000

Adobe Reader 10.1.4 Adobe Reader out of Date!

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

Google Chrome 23.0.1271.91

Google Chrome 23.0.1271.95

Google Chrome 23.0.1271.97

Google Chrome plugins...

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Norton AntiVirus Engine 20.2.0.19 ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

hotdogdoxie · January 3, 2013

Here is the AdwCleaner report:

# AdwCleaner v2.104 - Logfile created 01/03/2013 at 13:29:04

# Updated 29/12/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Amanda - AMANDA-HP

# Boot Mode : Normal

# Running from : C:\Users\Amanda\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Amanda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iLivid.lnk

File Deleted : C:\Users\Amanda\Desktop\iLivid.lnk

Folder Deleted : C:\Program Files (x86)\Inbox Toolbar

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Inbox Toolbar

Folder Deleted : C:\ProgramData\Tarma Installer

Folder Deleted : C:\Users\Amanda\AppData\Local\Ilivid

Folder Deleted : C:\Users\Amanda\AppData\LocalLow\Inbox Toolbar

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Freecause

Key Deleted : HKCU\Software\ilivid

Key Deleted : HKCU\Software\Inbox Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl.1

Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook

Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1

Key Deleted : HKLM\SOFTWARE\Classes\Inbox.AppServer

Key Deleted : HKLM\SOFTWARE\Classes\Inbox.IBX404

Key Deleted : HKLM\SOFTWARE\Classes\Inbox.JSServer

Key Deleted : HKLM\SOFTWARE\Classes\Inbox.Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers

Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1

Key Deleted : HKLM\Software\Inbox Toolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\FCTB000100757

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ilivid

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}

Key Deleted : HKLM\SOFTWARE\Tarma Installer

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [inboxToolbar]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v [unable to get version]

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [7500 octets] - [03/01/2013 13:29:04]

########## EOF - C:\AdwCleaner[s1].txt - [7560 octets] ##########

hotdogdoxie · January 3, 2013

Norton will not allow RogueKiller to be downloaded on my computer....

gringo_pr · January 3, 2013

Turn Norton off or download from another computer

hotdogdoxie · January 3, 2013

I turned off Norton. Here is the report

RogueKiller V8.4.2 [Dec 31 2012] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Amanda [Admin rights]

Mode : Remove -- Date : 01/03/2013 14:21:12

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[TASK][sUSP PATH] RunAsStdUser Task : "C:\Users\Amanda\AppData\Local\vidshakeSA\bin\1.0.8.0\VidShakeSA.exe" -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com

127.0.0.1 www.0scan.com

127.0.0.1 0scan.com

127.0.0.1 www.1000gratisproben.com

127.0.0.1 1000gratisproben.com

127.0.0.1 1001namen.com

127.0.0.1 www.1001namen.com

127.0.0.1 100888290cs.com

127.0.0.1 www.100888290cs.com

127.0.0.1 www.100sexlinks.com

127.0.0.1 100sexlinks.com

[...]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST500LM0 12 HN-M500MBB SATA Disk Device +++++

--- User ---

[MBR] dcff82cb65881dd3f79d0cf723053517

[bSP] 4d418d3c667ba0ecd9b5e11daf380f57 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 451354 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 924782592 | Size: 21322 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 968450048 | Size: 4063 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] 15253e84d3099f1e7c11d78750ef9d71

[bSP] 4d418d3c667ba0ecd9b5e11daf380f57 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo

1 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 159793152 | Size: 4000 Mo

2 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 167985152 | Size: 2000 Mo

3 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 172081152 | Size: 25000 Mo

Finished : << RKreport[2]_D_01032013_02d1421.txt >>

RKreport[1]_S_01032013_02d1420.txt ; RKreport[2]_D_01032013_02d1421.txt

gringo_pr · January 3, 2013

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

hotdogdoxie · January 3, 2013

Hi Gringo,

OK here is the log, I had no problems running it. I am running the malewarebytes program now to see if the infection is gone.

ComboFix 13-01-03.05 - Amanda 01/03/2013 18:27:52.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3563.1852 [GMT -5:00]

Running from: c:\users\Amanda\Desktop\ComboFix.exe

AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\isRS-000.tmp

.

((((((((((((((((((((((((( Files Created from 2012-12-03 to 2013-01-03 )))))))))))))))))))))))))))))))

.

2013-01-03 23:38 . 2013-01-03 23:38 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-03 20:14 . 2013-01-03 20:14 -------- d-----w- c:\users\Amanda\AppData\Local\Programs

2012-12-26 05:19 . 2012-12-26 05:19 -------- d-----w- c:\program files\iPod

2012-12-26 05:19 . 2012-12-26 05:20 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2012-12-26 05:19 . 2012-12-26 05:20 -------- d-----w- c:\program files\iTunes

2012-12-26 05:19 . 2012-12-26 05:20 -------- d-----w- c:\program files (x86)\iTunes

2012-12-22 05:41 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-22 05:41 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-22 05:41 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-22 05:41 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-19 13:39 . 2012-12-19 13:39 -------- d-sh--w- c:\windows\system32\%APPDATA%

2012-12-19 02:43 . 2012-12-19 02:43 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%

2012-12-19 02:01 . 2012-12-19 02:40 -------- d-----w- c:\programdata\Spybot - Search & Destroy

2012-12-19 02:01 . 2012-12-19 02:08 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy

2012-12-18 04:08 . 2012-12-18 04:08 -------- d-----w- c:\windows\system32\drivers\NSTx64

2012-12-18 04:08 . 2012-12-18 04:08 -------- d-----w- c:\program files (x86)\Norton Identity Safe

2012-12-18 04:05 . 2012-12-18 04:07 -------- d-----w- c:\windows\system32\drivers\NAVx64\1402000.013

2012-12-16 23:40 . 2012-12-18 03:42 -------- d-----w- c:\users\Amanda\AppData\Local\NPE

2012-12-16 18:50 . 2012-12-16 18:50 -------- d-----w- c:\users\Amanda\AppData\Roaming\Malwarebytes

2012-12-16 18:50 . 2012-12-16 18:50 -------- d-----w- c:\programdata\Malwarebytes

2012-12-16 18:50 . 2013-01-03 20:15 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-12-16 18:50 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-16 18:35 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll

2012-12-16 18:35 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-12-16 18:35 . 2012-11-02 05:59 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-12-16 18:35 . 2012-11-02 05:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

2012-12-16 18:35 . 2012-11-22 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2012-12-14 20:25 . 2012-12-14 20:25 -------- d-----w- c:\users\Amanda\AppData\Local\Mozilla

2012-12-08 03:59 . 2012-12-08 03:59 -------- d-----w- c:\users\Amanda\AppData\Roaming\Catalina Marketing Corp

2012-12-08 03:59 . 2012-12-08 04:06 489712 ----a-w- c:\users\Amanda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-12-18 04:06 . 2012-07-16 20:20 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS

2012-12-17 00:43 . 2012-08-08 02:39 67413224 ----a-w- c:\windows\system32\MRT.exe

2012-12-12 01:07 . 2012-07-18 15:34 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-12-12 01:07 . 2011-10-26 04:12 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-25 08:12 . 2012-10-25 08:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx

2012-10-25 08:12 . 2012-10-25 08:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts

2012-10-19 23:18 . 2012-10-14 04:46 652160 ----a-w- c:\windows\couponprinter_x64.ocx

2012-10-19 23:18 . 2012-10-14 04:45 440704 ----a-w- c:\windows\CouponPrinter.ocx

2012-10-16 08:38 . 2012-11-28 13:48 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38 . 2012-11-28 13:48 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39 . 2012-11-28 13:48 561664 ----a-w- c:\windows\apppatch\AcLayers.dll

2012-10-09 18:17 . 2012-11-15 00:27 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll

2012-10-09 18:17 . 2012-11-15 00:27 226816 ----a-w- c:\windows\system32\dhcpcore6.dll

2012-10-09 17:40 . 2012-11-15 00:27 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40 . 2012-11-15 00:27 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{f3954c17-b785-b6e4-e583-60efe47cb84a}"= "c:\program files (x86)\MyPoints Toolbar\Helper.dll" [2012-09-19 361472]

.

[HKEY_CLASSES_ROOT\clsid\{f3954c17-b785-b6e4-e583-60efe47cb84a}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]

[HKEY_CLASSES_ROOT\TypeLib\{44B4024E-E741-7714-B513-8750120100CF}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{948548C2-1801-7A14-F509-7FE523202B1D}]

2012-09-19 13:38 1624576 ----a-w- c:\program files (x86)\MyPoints Toolbar\Toolbar.dll

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{AB4C7833-A6EC-433f-B9FE-6B14B1A2F836}]

2012-10-18 17:57 498584 ----a-r- c:\program files (x86)\Norton Identity Safe\Engine\2013.2.0.18\CoIEPlg.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{5495B7A2-8F65-DEE4-A9FF-9BB6409140D4}"= "c:\program files (x86)\MyPoints Toolbar\Toolbar.dll" [2012-09-19 1624576]

"{A13C2648-91D4-4bf3-BC6D-0079707C4389}"= "c:\program files (x86)\Norton Identity Safe\Engine\2013.2.0.18\coIEPlg.dll" [2012-10-18 498584]

.

[HKEY_CLASSES_ROOT\clsid\{5495b7a2-8f65-dee4-a9ff-9bb6409140d4}]

[HKEY_CLASSES_ROOT\FCTB000100757.IEToolbar.1]

[HKEY_CLASSES_ROOT\TypeLib\{2F580E29-6056-3844-D9B5-6D363608DD88}]

[HKEY_CLASSES_ROOT\FCTB000100757.IEToolbar]

.

[HKEY_CLASSES_ROOT\clsid\{a13c2648-91d4-4bf3-bc6d-0079707c4389}]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-09-15 343168]

"HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-10-08 169528]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

.

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"KodakHomeCenter"="c:\program files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" [2012-06-19 2234840]

.

c:\users\Amanda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-08-01 195320]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

R3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2012-06-27 46176]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-07-13 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2011-06-17 79488]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2011-06-17 40064]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1402000.013\SYMDS64.SYS [2012-10-04 493216]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1402000.013\SYMEFA64.SYS [2012-10-04 1133216]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-11-29 1384608]

S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAVx64\1402000.013\ccSetx64.sys [2012-10-04 168096]

S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NSTx64\7DD02000.012\ccSetx64.sys [2012-10-04 168096]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\IPSDefs\20130102.001\IDSvia64.sys [2012-12-15 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1402000.013\Ironx64.SYS [2012-09-07 224416]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1402000.013\SYMNETS.SYS [2012-09-07 432800]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-09-16 204288]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-09-15 361984]

S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-07-20 249648]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-02-17 682040]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-03-05 35200]

S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-08-29 2424424]

S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2012-06-19 394712]

S2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2012-06-19 777728]

S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe [2012-10-11 143928]

S2 NCO;Norton Identity Safe;c:\program files (x86)\Norton Identity Safe\Engine\2013.2.0.18\ccSvcHst.exe [2012-10-11 143928]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-03-30 114704]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]

S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2012-04-12 1860672]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-08-29 339048]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2011-08-18 53376]

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-03 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-18 01:07]

.

2013-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-29 13:31]

.

2013-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-29 13:31]

.

2012-12-07 c:\windows\Tasks\HPCeeScheduleForAMANDA-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

2012-12-27 c:\windows\Tasks\HPCeeScheduleForAmanda.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-09-08 1424896]

"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-12-20 44880]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.254.254 192.168.254.254

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKCU-Run-MobileDocuments - c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe

Wow6432Node-HKLM-Run-Conime - c:\windows\system32\conime.exe

HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec

WebBrowser-{5495B7A2-8F65-DEE4-A9FF-9BB6409140D4} - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe

AddRemove-MyPoints Toolbar - c:\program files (x86)\MyPoints Toolbar\Uninst.exe

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]

"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"

--

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NCO]

"ImagePath"="\"c:\program files (x86)\Norton Identity Safe\Engine\2013.2.0.18\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files (x86)\Norton Identity Safe\Engine\2013.2.0.18\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-03 18:44:18

ComboFix-quarantined-files.txt 2013-01-03 23:44

.

Pre-Run: 356,616,937,472 bytes free

Post-Run: 356,819,529,728 bytes free

.

- - End Of File - - 2FF381D30D478CE644EEB2B07D3D4872

hotdogdoxie · January 3, 2013

Maleware is still picking up the virus. I will post the log when it is done running.

gringo_pr · January 4, 2013

I would like to see the report

gringo

hotdogdoxie · January 4, 2013

Here you are. Upon reboot the file is still infected.

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.03.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Amanda :: AMANDA-HP [administrator]

1/3/2013 6:55:56 PM

mbam-log-2013-01-03 (18-55-56).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 210689

Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 1

c:\windows\system32\msaunperp.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

c:\windows\system32\msaunperp.dll (Trojan.Agent) -> Delete on reboot.

(end)

gringo_pr · January 4, 2013

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::
File::
c:\windows\system32\msaunperp.dll

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

hotdogdoxie · January 4, 2013

Here is the report from Combofix. It took an extremely long time to run. I have not rebooted yet but will in a moment and let you know how the computer is running.

ComboFix 13-01-03.05 - Amanda 01/04/2013 16:02:11.3.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3563.2019 [GMT -5:00]

Running from: c:\users\Amanda\Desktop\ComboFix.exe

Command switches used :: c:\users\Amanda\Desktop\CFScript.txt

AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

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---- Previous Run -------

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c:\windows\wininit.ini

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((((((((((((((((((((((((( Files Created from 2012-12-04 to 2013-01-04 )))))))))))))))))))))))))))))))

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2013-01-04 21:20 . 2013-01-04 21:20 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp

2013-01-04 21:20 . 2013-01-04 21:20 -------- d-----w- c:\users\Default\AppData\Local\temp