FBI MoneyPak virus infecting safe mode

[ajenkins13]

My computer has been infected with the FBI MoneyPak virus. I have read that most people can fix this problem by restarting the computer in safe mode and running a virus scanner. Unfortunately, the FBI MoneyPak virus has also infected my safe mode. When I restart in safe mode, I only have a few seconds before the MoneyPak screen appears. My computer is completely frozen once this screen pops up. I am using Windows Vista. Someone please help!

[MrCharlie]

Welcome to the forum.

See if you can do this:

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
  
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  
• Use the arrow keys to select the Repair your computer menu item.
  
• Select US as the keyboard language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
  
• Restart your computer.
  
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  
• Click Repair your computer.
  
• Select US as the keyboard language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• • 
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe

[*]Now press the Search button

[*]When the search is complete, search.txt will also be written to your USB

[*]Type exit and reboot the computer normally

[*]Please copy and paste both logs in your reply.(FRST.txt and Search.txt)

MrC

[ajenkins13]

Thank you for the fast response! What do I do if I do not have the Windows Instillation Disk?

[ajenkins13]

Oh, never mind. I can do it using the Adanced Boot Options. Thank you! Will let you know if it works

[Maurice Naggar]

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