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halfway free of the spyware 2009...


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Symptoms:

1) I get a lot of popups that say that the msiprve.exe has been unable to read the memory and needs to close. I happened to be watching the

2) I had the sysguard/antispyware 2009 malware, and have removed the registry keys and don't seem to have it anymore. I'm dealing with residuals.

3) still get unbrowseable pages, though not all. I deleted all the entries in the hosts file, and now have access to most sites.

4) malwarebytes installs but doesn't run.

5) several anti-malware programs won't download or claim they are corrupted.

6) Firefox - gmail is wicked slow and glitchy.

7) I haven't been able to install superantispyware,

8) I tried to uninstall a mysterious dll using the Security Task Manager App - the dll is called \\?\globalroot\systemroot\system32\UACjufhdqks.dll

Hijack this log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:31:45 AM, on 3/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Novell\XTAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Novell\ZENworks\nalntsrv.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Novell\ZENworks\wm.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\McAfee\Common Framework\UdaterUI.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\sm56hlpr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\iprntctl.exe

C:\WINDOWS\system32\iprntlgn.exe

C:\WINDOWS\system32\dpmw32.exe

C:\WINDOWS\system32\NWTRAY.EXE

C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE

C:\Program Files\Novell\ZENworks\NalAgent.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://inside.pps.k12.or.us/

R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [aaa_numlock] C:\Installers\Tools\numlock.exe off

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON

O4 - HKLM\..\Run: [iPrint Event Monitor] C:\WINDOWS\system32\iprntlgn.exe

O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [statusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto

O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe

O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c -p -pn "hp LaserJet 1010 Series Driver" -n -l 1033 -sl 120000

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\bgrad\Application Data\Macromedia\Common\e532c01c1.dll""

O4 - HKUS\S-1-5-19\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [shape20] C:\WINDOWS\system32\Regsvr32.exe /s "C:\Program Files\Common Files\esri\Shape20.dll" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [shape20] C:\WINDOWS\system32\Regsvr32.exe /s "C:\Program Files\Common Files\esri\Shape20.dll" (User 'Default user')

O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NalView.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496956781

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496930828

O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app2.mesd.k12.or.us:7777/forms...iator/jinit.exe

O16 - DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} (JInitiator 1.3.1.28) -

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe

O23 - Service: MCE Buddy Service (MCE Buddy) - Unknown owner - C:\Program Files\Tyrell\MCEBuddy\MCEBuddySvc.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe

O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--

End of file - 10078 bytes

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Um... help? I seem to be still infected. There's a dll that I simply can't kill:

Here's the current hijack this log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:40:07 PM, on 3/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Novell\XTAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\McAfee\Common Framework\naPrdMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Novell\ZENworks\nalntsrv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

C:\Program Files\McAfee\Common Framework\UdaterUI.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\sm56hlpr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\iprntctl.exe

C:\WINDOWS\system32\iprntlgn.exe

C:\Program Files\Novell\ZENworks\wm.exe

C:\WINDOWS\system32\NWTRAY.EXE

C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Novell\ZENworks\NalAgent.exe

C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Security Task Manager\TaskMan.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\McAfee\VirusScan Enterprise\mcconsol.exe

C:\Program Files\McAfee\VirusScan Enterprise\scan32.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://inside.pps.k12.or.us/

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON

O4 - HKLM\..\Run: [iPrint Event Monitor] C:\WINDOWS\system32\iprntlgn.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c -p -pn "hp LaserJet 1010 Series Driver" -n -l 1033 -sl 120000

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\trying again\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\bgrad\Application Data\Macromedia\Common\e532c01c1.dll""

O4 - HKUS\S-1-5-19\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\e532c01c1.dll"" (User '?')

O4 - HKUS\S-1-5-20\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User '?')

O4 - HKUS\S-1-5-21-1477901335-1134927373-1977768533-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - HKUS\S-1-5-18\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\e532c01c1.dll"" (User '?')

O4 - HKUS\.DEFAULT\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'Default user')

O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NalView.exe

O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496956781

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496930828

O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app2.mesd.k12.or.us:7777/forms...iator/jinit.exe

O16 - DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} (JInitiator 1.3.1.28) -

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe

O23 - Service: MCE Buddy Service (MCE Buddy) - Unknown owner - C:\Program Files\Tyrell\MCEBuddy\MCEBuddySvc.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe

O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--

End of file - 6956 bytes

Symptoms:

1) I get a lot of popups that say that the msiprve.exe has been unable to read the memory and needs to close. I happened to be watching the

2) I had the sysguard/antispyware 2009 malware, and have removed the registry keys and don't seem to have it anymore. I'm dealing with residuals.

3) still get unbrowseable pages, though not all. I deleted all the entries in the hosts file, and now have access to most sites.

4) malwarebytes installs but doesn't run.

5) several anti-malware programs won't download or claim they are corrupted.

6) Firefox - gmail is wicked slow and glitchy.

7) I haven't been able to install superantispyware,

8) I tried to uninstall a mysterious dll using the Security Task Manager App - the dll is called \\?\globalroot\systemroot\system32\UACjufhdqks.dll

Hijack this log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:31:45 AM, on 3/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Novell\XTAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Novell\ZENworks\nalntsrv.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Novell\ZENworks\wm.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\McAfee\Common Framework\UdaterUI.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\sm56hlpr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\iprntctl.exe

C:\WINDOWS\system32\iprntlgn.exe

C:\WINDOWS\system32\dpmw32.exe

C:\WINDOWS\system32\NWTRAY.EXE

C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE

C:\Program Files\Novell\ZENworks\NalAgent.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://inside.pps.k12.or.us/

R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [aaa_numlock] C:\Installers\Tools\numlock.exe off

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON

O4 - HKLM\..\Run: [iPrint Event Monitor] C:\WINDOWS\system32\iprntlgn.exe

O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [statusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto

O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe

O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c -p -pn "hp LaserJet 1010 Series Driver" -n -l 1033 -sl 120000

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\bgrad\Application Data\Macromedia\Common\e532c01c1.dll""

O4 - HKUS\S-1-5-19\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [shape20] C:\WINDOWS\system32\Regsvr32.exe /s "C:\Program Files\Common Files\esri\Shape20.dll" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\e532c01c1.dll"" (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [shape20] C:\WINDOWS\system32\Regsvr32.exe /s "C:\Program Files\Common Files\esri\Shape20.dll" (User 'Default user')

O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NalView.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496956781

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232496930828

O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://esis-app2.mesd.k12.or.us:7777/forms...iator/jinit.exe

O16 - DPF: {CAFECAFE-0013-0001-0028-ABCDEFABCDEF} (JInitiator 1.3.1.28) -

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe

O23 - Service: MCE Buddy Service (MCE Buddy) - Unknown owner - C:\Program Files\Tyrell\MCEBuddy\MCEBuddySvc.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe

O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--

End of file - 10078 bytes

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Don't bump your topic. As I'm sure you can see, you are not the only one requiring help.

Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HijackThis log in your next reply

Note: Do not mouseclick Combofix's window while its running. That may cause it to stall

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Don't bump your topic. As I'm sure you can see, you are not the only one requiring help.

Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HijackThis log in your next reply

Note: Do not mouseclick Combofix's window while its running. That may cause it to stall

Sorry about the bump. I managed to run combofix, which pretty much handled everything. Then I ran the mcafee and got one lingering thing, and have been virus free for about 21 hours. Woot!

Topic can be closed now. thanks.

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