My taskbar icon? Need help

[Grayback08]

Yesterday I've decided to update my malwarebytes to newer version (1.70.1000)

everything seems fined except the icon on the taskbar. any solutions? thanks

[AdvancedSetup]

Please do the following and let us know if this corrects the issue for you or not.

Make sure you have or obtain your ID and Key before doing this procedure if you're using the paid Pro version.

• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    You can also look up your ID and Key from the Registry and copy and paste it to a Notepad document before running the mbam-clean utility.
    
    Location for Windows x86
    
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware
    
    
    Location for Windows x64
    
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware
    
    If you cannot locate your registration in the Registry and no longer have access to your order number you can contact Cleverbridge to obtain information about your order and registration information.
    Cleverbridge customer service
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[Grayback08]

Thanks for the reply. Btw i tried all the procedure you said but the icon still not change (desktop icon, startmenu icon & tray icon) only taskbar icon is working properly.

[AdvancedSetup]

Okay let me have you run a couple other scans and see if we can find out what's going on.

STEP 1

Please create an mbam-check log:

• Download mbam-check.exe from here and save it to your desktop
  
• Double-click on mbam-check.exe to run it, it should then open a log file
  
• Please DO NOT copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post
  

STEP 2

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:
• 
  
  1. DDS.txt
     
  2. Attach.txt
     

• Save both reports to your desktop
  
• Please include the following logs in your next reply: DDS.txt and Attach.txt
  You can ignore the note about zipping the Attach.txt file in most cases.
  

STEP 3

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

• Flush DNS
  
• Report IE Proxy Settings
  
• Reset IE Proxy Settings
  
• Report FF Proxy Settings
  
• Reset FF Proxy Settings
  
• List content of Hosts
  
• List IP configuration
  
• List Winsock Entries
  
• List last 10 Event Viewer log
  
• List Installed Programs
  
• List Devices
  
• List Users, Partitions and Memory size.
  
• List Minidump Files
  

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

[Grayback08]

Result.txt - MiniToolBox

CheckResults.txt - MBAM Check

DDS.txt & attach - DDS

Thanks.

Result.txt

dds.txt

CheckResults.txt

attach.txt

[AdvancedSetup]

Great, thanks for the logs.

The computer has at least some minor infection, redirection issues.

Please follow the advice from this link and someone will assist you in cleaning the system and getting things working again: Available Assistance for Possibly Infected Computers

Thank you again