mbamservice.exe file = 24% of memory; slowing the PC

[PointFive]

I purchased PRO version after frequently using the free version.

Now I have significant slowness of my PC which began when I started using PRO.

I tracked the problem down to the amount of memory being used by mbamservice.exe, which = 24% of memory being used by system fles (Ctrl-Alt-Del).

I cannot add more memory, because this laptop memory is FULL.

I also have IOLO-SystemMechanic and Microsoft Security Essentials.

I have added IOLO and MSE folders to the MBAM exceptions list. This does not solve the problem. I have read ALL of the posts related to this and the only possible solution I have not tried is to remove MBAM because I don't want to lose access to this valuable program.

I am willing to just run PRO as a daily task (similar to running the free version), if that is possible.

I tried MBAM because of PC slowness and MBAM found a problem and then the PC worked "normal".

BUT, now it is WORSE than before and much slower.

I appreciate any help that you can provide.

Paul

[daledoc1]

Hello and welcome, PointFive:

Thanks for your support of MBAM PRO.

Sorry you are having issues with CPU usage.

Diagnosing and resolving this will require some diagnostics, so please consult this sticky topic for support options: Available Assistance.

Since you are a paid user and since this doesn't appear to be malware-related, you'll probably want to select option 2 to open a support ticket at the help desk.

Please reference this forum topic when you submit your support request:

http://forums.malwarebytes.org/index.php?showtopic=120184

Thanks!

daledoc1