Malware Won't Update

[rjc41276]

Malware will not update and will not run unless I rename the exe. I am having other problems as well with slow internet, etc. Please help. Log file and last malware log are attached.

hijackthislogANDmbam_log_2009_03_02__09_20_41_.txt

hijackthislogANDmbam_log_2009_03_02__09_20_41_.txt

[AdvancedSetup]

Please do not attach files unless requested.

Please install or update to the latest version of MBAM.

YOUR VERSION

Malwarebytes' Anti-Malware 1.31

Database version: 1456

CURRENT VERSION

Malwarebytes' Anti-Malware 1.34

Database version: 1815

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
    
  • Click Update
    

  [*]When the update is complete, select the Scanner tab

  [*]Select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is checked, and click Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    

Then post back the MBAM log and a new Hijackthis log.

[rjc41276]

Did this yesterday................new version of malware was able to find the problems and fix them. Thanks.

[AdvancedSetup]

If you're sure you're okay and don't want us to review any further that's okay, I"ll leave you with this though.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

• On the Desktop, right-click My Computer.
• Click Properties.
  
  
• Click the System Restore tab.
  
  
• Check Turn off System Restore.
  
  
• Click Apply, and then click OK.
  
  
• Reboot.
  
  

Turn ON System Restore

• On the Desktop, right-click My Computer.
• Click Properties.
  
  
• Click the System Restore tab.
  
  
• UN-Check *Turn off System Restore*.
  
  
• Click Apply, and then click OK.
  
  

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from

here

Find here the tutorial on how to use Spyware Blaster

here

Install WinPatrol

Download it from

here

Here you can find information about how WinPatrol works

here

Install FireTrust SiteHound

You can find information and download it from

here

Install hpHosts

Download it from

here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1:

If you are running Windows XP

SP2

, you should upgrade to

SP3

.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend

Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you

Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting

Pre- HJT Post Instructions

Also don't forget that we offer

FREE

assistance with General PC questions and repair here

PC Help

If you're pleased with the product

Malwarebytes

and the service provided you, please let your friends, family, and co-workers know.

http://www.malwarebytes.org