Trojan.Happili Help

[thistlepie]

Hello!

I ran Malwarebytes Anti-Malware and discovered three instances of Trojan.Happili on my mother's computer. I've been looking through past threads for Happili removal and as it seemed like a case-by-case sort of process, I didn't want to do anything to potentially make matters worse.

I could really use your help. I did not remove the files via MBAM, but here is the log of the quick scan in which I discovered the Happili files.

Thank you very much!

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.12.26.13

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 8.0.6001.19393

12/26/2012 5:47:50 PM

mbam-log-2012-12-26 (17-56-17).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 207264

Time elapsed: 3 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 1

C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll (Trojan.Happili) -> No action taken.

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 1

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Microsoft Help (Trojan.Happili) -> Data: rundll32 "C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll",h264OutVideoInitW -> No action taken.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll (Trojan.Happili) -> No action taken.

(end)

[MrCharlie]

Welcome to the forum.

Please Update and run a Quick Scan with MBAM, post the report.

Make sure that everything is checked, and click Remove Selected.

Next............

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 48 hours, please send me a PM)

[thistlepie]

Hello! Thank you for your quick response.

I ran MBAM and here is the log for it:

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.12.27.01

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 8.0.6001.19393

(username) :: BESS [administrator]

12/26/2012 8:40:30 PM

mbam-log-2012-12-26 (20-40-30).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 207249

Time elapsed: 2 minute(s), 43 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 1

C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll (Trojan.Happili) -> Delete on reboot.

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 1

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Microsoft Help (Trojan.Happili) -> Data: rundll32 "C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll",h264OutVideoInitW -> Quarantined and deleted successfully.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\(username)\AppData\Local\Mozilla\Microsoft Help\gpsqesyf.dll (Trojan.Happili) -> Delete on reboot.

(end)

However, when I tried to run RogueKiller, Norton Anti-Virus blocked it from working. The notice said that "SONAR" had blocked it, and it deleted the RogueKiller .exe file off my desktop. I tried it a second time with no luck. What should I do next? Should I run RogueKiller with Norton disabled?

Thank you!

[MrCharlie]

Should I run RogueKiller with Norton disabled?

Yes, if it's not too much trouble.....MrC

[thistlepie]

Okay, that worked! Here's the RogueKiller log:

RogueKiller V8.4.1 [Dec 24 2012] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version

Started in : Normal mode

User : (username) [Admin rights]

Mode : Scan -- Date : 12/26/2012 21:20:06

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3500620AS +++++

--- User ---

[MBR] 67767806c023251ec20a2d7f68bf180b

[bSP] cbe1a3892920c024e3e7b9efc684338e : HP tatooed MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 463782 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 949827060 | Size: 13154 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_12262012_02d2120.txt >>

RKreport[1]_S_12262012_02d2120.txt

[MrCharlie]

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC (be back in the am)

[thistlepie]

Okay, so...

I made a new system backup point, downloaded MBAR, and ran it--the results being that there were no items to remove...? Are we in the clear or are these Happili files trickier than we thought...?

I'm attaching the mbar-log and system-log files as requested.

Thanks!

mbar-log-2012-12-26 (23-05-49).txt

system-log.txt

[MrCharlie]

We're not done yet...we have to run some more scans >>>>

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[thistlepie]

Good morning! I ran Combofix and am attaching the log below.

log.txt

[MrCharlie]

Next...lets check for adware >>>>

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

[thistlepie]

Ran it, and here's the log! I don't have any concerns about what we're deleting--let's do it!

AdwCleanerR1.txt

[MrCharlie]

Lots of adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then...lets check your computers security before you go >>>>>

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[thistlepie]

Here is the AdwCleaner log:

# AdwCleaner v2.103 - Logfile created 12/27/2012 at 10:37:56

# Updated 25/12/2012 by Xplode

# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)

# User : Colleen - BESS

# Boot Mode : Normal

# Running from : C:\Users\Colleen\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Ask.com

Deleted on reboot : C:\ProgramData\APN

Deleted on reboot : C:\ProgramData\Trymedia

Deleted on reboot : C:\Users\Colleen\AppData\LocalLow\AskToolbar

Deleted on reboot : C:\Users\Colleen\AppData\Roaming\iWin

Deleted on reboot : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-

96357B70F4FE}

File Deleted :

C:\Users\Colleen\AppData\Roaming\Mozilla\Firefox\Profiles\lpiikmba.default\sea

rchplugins\safesearch.xml

***** [Registry] *****

Key Deleted : HKCU\Software\APN

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low

Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App

Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App

Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App

Management\ARPCache\StartNow Toolbar

Key Deleted :

HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-

85AF-466F52E918B0}

Key Deleted : HKCU\Software\Microsoft\Internet

Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Key Deleted : HKLM\Software\APN

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-

CFA9143FB169}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-

EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{FAA8C612-F1B6-461B-8B60-

B54D74D9642E}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ToolbarBroker.EXE

Key Deleted :

HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{38BF9661-BDA0-4A74-BB3B-

576EC7AE16DC}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-

8A235FCCEF4A}

Key Deleted : HKLM\SOFTWARE\Classes\ZGClnt.Mngr

Key Deleted : HKLM\SOFTWARE\Classes\ZGClnt.Mngr.1

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\Software\StartNow Toolbar

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-

8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2CBD2A57-2FD5-4F1A-

9FC8-90ED48FA4187}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5911488E-9D1E-40EC-

8CBB-06B231CC153F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6E13D095-45C3-4271-

9475-F3B48227DD9F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{761F6A83-F007-49E4-

8EAC-CDB6808EF06F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{76C45B18-A29E-43EA-

AAF8-AF55C2E1AE17}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{96EF404C-24C7-43D0-

9096-4CCC8BB7CCAC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97720195-206A-42AE-

8E65-260B9BA5589F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97D69524-BB57-4185-

9C7F-5F05593B771A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{986F7A5A-9676-47E1-

8642-F41F8C3FCF82}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B18788A4-92BD-440E-

A4D1-380C36531119}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-

A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low

Rights\ElevationPolicy\{2CBD2A57-2FD5-4F1A-9FC8-90ED48FA4187}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low

Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted :

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser

Helper Objects\{6E13D095-45C3-4271-9475-F3B48227DD9F}

Key Deleted :

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser

Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted :

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A

-ABED-442A-BE86-96357B70F4FE}

Key Deleted :

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\StartNow

Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CBD2A57-2FD5-4F1A-9FC8-

90ED48FA4187}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-

294C0CE2F277}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-

160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-

3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-

FD42A077E7CA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-

E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E65F40C8-3CEB-47C2-9E01-

BF73323DF4E7}

Key Deleted :

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18

\Products\A28B4D68DEBAA244EB686953B7074FEF

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

[ApnUpdater]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar

[{5911488E-9D1E-40EC-8CBB-06B231CC153F}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar

[{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19393

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File :

C:\Users\Colleen\AppData\Roaming\Mozilla\Firefox\Profiles\lpiikmba.default\pre

fs.js

Deleted : user_pref("extensions.FAS-SAT.my-keyword-url",

"\"hxxp://asksearch.ask.com/redirect?client=ff&src=kw[...]

Deleted : user_pref("extensions.asktb.InstallDir", "C:\\Program Files (x86)

\\Ask.com\\");

Deleted : user_pref("extensions.asktb.abar-war-timeout", "4000");

Deleted : user_pref("extensions.asktb.autofill-competitor-query-enabled",

true);

Deleted : user_pref("extensions.asktb.autofill-text-highlight-enabled", true);

Deleted : user_pref("extensions.asktb.cbid", "V8");

Deleted : user_pref("extensions.asktb.config-updated", true);

Deleted : user_pref("extensions.asktb.crumb", "2011.08.05+09.07.14-

toolbar005iad-US-U291dGhmaWVsZCxNSSxVbml0ZW[...]

Deleted : user_pref("extensions.asktb.default-channel-url-mask",

"hxxp://www.ask.com/web?q={query}&o={o}&l={l}[...]

Deleted : user_pref("extensions.asktb.displaybehavior", "");

Deleted : user_pref("extensions.asktb.displaytext", "");

Deleted : user_pref("extensions.asktb.dtid", "YYYYYYYYUS");

Deleted : user_pref("extensions.asktb.dyn-weather-do-locid-lookup-

weatherWidget", false);

Deleted : user_pref("extensions.asktb.dyn-weather-locid-weatherWidget",

"USMI0794");

Deleted : user_pref("extensions.asktb.dyn-weather-tempunit-weatherWidget",

"F");

Deleted : user_pref("extensions.asktb.guid", "63bcbd84-3e71-4f2e-862c-

73d3558d2cfe");

Deleted : user_pref("extensions.asktb.hxxp-header-whitelist-hosts",

"[\"static-dev.en.dev.ask.com\", \"ask.com[...]

Deleted : user_pref("extensions.asktb.if", "first");

Deleted : user_pref("extensions.asktb.l", "dis");

Deleted : user_pref("extensions.asktb.last-config-req", "1324583611514");

Deleted : user_pref("extensions.asktb.last-search-timestamp",

"1323609010660");

Deleted : user_pref("extensions.asktb.locale", "en_US");

Deleted : user_pref("extensions.asktb.location", "Southfield,MI,United

States");

Deleted : user_pref("extensions.asktb.lstation", "");

Deleted : user_pref("extensions.asktb.new-tab-enabled", true);

Deleted : user_pref("extensions.asktb.o", "100000042");

Deleted : user_pref("extensions.asktb.pstate", "");

Deleted : user_pref("extensions.asktb.qsrc", "2871");

Deleted : user_pref("extensions.asktb.sa", "NO");

Deleted : user_pref("extensions.asktb.search-history-queries",

"ftaforall.net||souvenirs||art or no art||satel[...]

Deleted : user_pref("extensions.asktb.search-suggestions-enabled", true);

Deleted : user_pref("extensions.asktb.silent-upgrade", true);

Deleted : user_pref("extensions.asktb.silent-upgrade-from-pre-newtabs-build",

false);

Deleted : user_pref("extensions.asktb.socialmini-first", true);

Deleted : user_pref("extensions.asktb.socialmini-interval", "1200000");

Deleted : user_pref("extensions.asktb.socialmini-max-char-ticker", "33");

Deleted : user_pref("extensions.asktb.socialmini-max-items", "30");

Deleted : user_pref("extensions.asktb.socialmini-native-on", true);

Deleted : user_pref("extensions.asktb.socialmini-speed", "5000");

Deleted : user_pref("extensions.asktb.socialmini-transition-first-open",

false);

Deleted : user_pref("extensions.asktb.themeid", "");

Deleted : user_pref("extensions.asktb.to", "");

Deleted : user_pref("extensions.facemoods.first_time", false);

Deleted : user_pref("extensions.facemoods.newTab", false);

Deleted : user_pref("keyword.URL", "hxxp://asksearch.ask.com/redirect?

client=ff&src=kw&tb=FAS-SAT&o=APN10458&i[...]

Deleted : user_pref("{5911488E-9D1E-40ec-8CBB-06B231CC153F}.install_folder",

"C:\\Program Files (x86)\\StartNo[...]

Deleted : user_pref("{5911488E-9D1E-40ec-8CBB-06B231CC153F}.name", "StartNow

Toolbar");

Deleted : user_pref("{5911488E-9D1E-40ec-8CBB-06B231CC153F}.startpage",

"lf.startnow.com");

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Colleen\AppData\Local\Google\Chrome\User

Data\Default\Preferences

Deleted [l.165] : homepage = "hxxp://www.ask.com/?

l=dis&o=APN10458cr&gct=hp&apn_ptnrs=^AKI&apn_dtid=^YYYYYY^YY^US&[...]

*************************

AdwCleaner[R1].txt - [10888 octets] - [27/12/2012 10:02:57]

AdwCleaner[R2].txt - [10949 octets] - [27/12/2012 10:25:06]

AdwCleaner[R3].txt - [11010 octets] - [27/12/2012 10:37:25]

AdwCleaner[s1].txt - [10360 octets] - [27/12/2012 10:37:56]

########## EOF - C:\AdwCleaner[s1].txt - [10421 octets] ##########

And here is the Security Check log:

Results of screen317's Security Check version 0.99.56

Windows Vista Service Pack 2 x64 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

Norton 360

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Java™ 6 Update 30

Java version out of Date!

Adobe Flash Player 11.5.502.135

Adobe Reader 10.1.4 Adobe Reader out of Date!

Mozilla Firefox (17.0.1)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

Google Chrome 23.0.1271.91

Google Chrome 23.0.1271.95

Google Chrome 23.0.1271.97

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0 %

````````````````````End of Log``````````````````````

[MrCharlie]

Java™ 6 Update 30 <----please uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

Adobe Reader 10.1.4 Adobe Reader out of Date! <-----please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

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Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

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Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[thistlepie]

Oh great! Everything's been updated, the clean-up tools uninstalled. I ran a last MBAM scan and it came out clean!

Thank you SO much for your help. You're a life (and computer!) saver!

[Maurice Naggar]

Glad we could help.

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