This program not responding/End now/Send Report

[LewG]

Scan is clean.....

[daledoc1]

Hello and welcome, LewG:

That's not much information, I'm afraid.

Are you talking about MBAM not responding, or another program?

Do you think you are or could be infected?

The most efficient way to get expert help is to follow the steps listed in this sticky topic: Available Assistance

Thanks,

daledoc1

[LewG]

Sorry for not making things clear. Malware Bytes scan.

When browsing and on a site, it freezes. I then get this window that reads. "This program not responding" End now. then Report or don't send. I click don't send and it closes the site page.....Malware Bytes full scan is clean.....

[Maurice Naggar]

Be sure you have deleted temporary internet files in all your browsers.

What antivirus is installed? Be sure you do a full system scan and tell us what the result is.

The "message" your refer to may well be from your browser (if in use) or Windows itself, not MBAM.

Save and close any work documents, close any apps that you started.

Temporarily turn off (disable) your antivirus program

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Start your MBAM MalwareBytes' Anti-Malware.

Click the Settings Tab and then the General Settings sub-tab. Make sure all option lines have a checkmark.

Then click the Scanner settings sub-tab in second row of tabs. Make sure all option lines have a checkmark.

Next, Click the Update tab. Press the "Check for Updates" button.

If prompted for a Restart, do that.

When done, click the Scanner tab.

Do a Full Scan.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

When all done, Copy & paste the MBAM scan log into a new reply.

Re-enable your antivirus program.

[LewG]

Virus program is Microsoft Esentials, and a full scan is clean.....

Did as you suggested with the MBAM scan

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.12.24.06

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Lew :: LEW-0CCC0E88CE3 [administrator]

12/24/2012 12:48:40 PM

mbam-log-2012-12-24 (12-48-40).txt

Scan type: Full scan (C:\|D:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 268475

Time elapsed: 33 minute(s), 42 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[Maurice Naggar]

Using Internet Explorer browser (only!) go to http://support.microsoft.com/kb/923737

[ignore any DOES NOT APPLY warning as well as the APPLIES TO section],

run the Fix It and then reboot.

Tip: For optimal results, enable the Delete personal settings option.

Using Internet Explorer browser, run the Microsoft Fix-It on the following MS page

http://support.microsoft.com/mats/ie_performance_and_safety

[LewG]

Followed your instructions. Looks as if the reset did the job...However it might be to soon to tell.....I will be watching for any signs of the problem returning. Should I see the return of what's been going on. I will post back to this report.

[Maurice Naggar]

OK. Good going.

I would delete all temporary internet files in Internet Explorer, and all other browser(s), if any.

Also, apply some of the good-practice tips in this article http://www.bleepingcomputer.com/forums/topic44694.html