I would appreciate some help please

[dubsential]

Hi I am new to this forum

I have an ongoing problem with malware I believe it could be someone near my house that is hacking my computer all the pcs in the house have been infected with rootkits..

I have reinstalled windows but continue to have varying problems I have even switched internet providers but as the pcs were already infected I fear that the connection will have been compromised.

Symptoms include the web cam been hijacked on laptop, wireless connection issues, rebooting, security warnings..

I need this sorting out I have some computer knowledge however I can't fix it with any of the tools of the trade.

attatched are logs I have taken.. thankyou in advance for any help given..

dds.txt

hijackthis.log

OTL.Txt

Extras.Txt

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 48 hours, please send me a PM)

[dubsential]

Hi thanks for your response this one is extremely naughty as the driver loads up it shuts itself down so the program loads then crashes..

I will do the scan in safe mode I may have an earlier scan though.. Problems are becoming more frequent stopping me from running things and disabling short cuts.

RogueKiller V8.4.0 [Dec 20 2012] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Administrator [Admin rights]

Mode : Scan -- Date : 12/22/2012 15:33:20

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH] rkill.exe -- C:\Documents and Settings\Administrator\Desktop\tools\rkill.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS541616J9SA00 +++++

--- User ---

[MBR] 5feadc39a3642d9a96e8093e38b38fab

[bSP] c9c75add78c944da94bb53cc8f554512 : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 152617 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[21]_S_12222012_02d1533.txt >>

RKreport[10]_S_12212012_02d1637.txt ; RKreport[11]_D_12212012_02d1637.txt ; RKreport[12]_S_12212012_02d1637.txt ; RKreport[13]_H_12212012_02d1638.txt ; RKreport[14]_S_12222012_02d1526.txt ;

RKreport[15]_D_12222012_02d1527.txt ; RKreport[16]_S_12222012_02d1527.txt ; RKreport[17]_H_12222012_02d1527.txt ; RKreport[18]_PR_12222012_02d1527.txt ; RKreport[19]_DN_12222012_02d1527.txt ;

RKreport[20]_SC_12222012_02d1527.txt ; RKreport[21]_S_12222012_02d1533.txt

[MrCharlie]

I would like to see the first scan that may show something...MrC

[dubsential]

here's the one done in safe mode...

if this is of relevence the driver doesnt appear loaded it is red.

thanks again..

RKreport1_S_12222012_02d1848.txt

[dubsential]

This is the earliest one i have to hand on this the driver did load up..

RogueKiller V8.4.0 [Dec 20 2012] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Administrator [Admin rights]

Mode : Scan -- Date : 12/21/2012 16:37:37

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS541616J9SA00 +++++

--- User ---

[MBR] 5feadc39a3642d9a96e8093e38b38fab

[bSP] c9c75add78c944da94bb53cc8f554512 : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 152617 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[10]_S_12212012_02d1637.txt >>

RKreport[10]_S_12212012_02d1637.txt ; RKreport[6]_SC_12212012_02d1519.txt ; RKreport[7]_S_12212012_02d1519.txt ; RKreport[8]_S_12212012_02d1521.txt ; RKreport[9]_D_12212012_02d1521.txt

[MrCharlie]

Well lets run some scans........

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[dubsential]

ok I have done this I am however still i safe mode I will exit and do another scan.

system-log.txt

mbar-log-2012-12-22 (20-28-48).txt

[dubsential]

I have run a scan with avast also which is revealing something..

aswMBR.txt

[MrCharlie]

I have run a scan with avast also which is revealing something..

It's clean???? MBAR would have found any problems, MrC

[dubsential]

^{I believe maybe it is as the system seems better now kaspersky seems to be running properly and rogue killer has loaded driver..}

^{I am unsure what was going on but all seems ok at the moment another scan has not revealed anything I am not in safe mode now.}

^{Thanks for your time it is appreciated}

^regards

^josh.

^{one last thing root repeal shows two instances of volsnap.sys pciide.sys dmload.sys atapi.sys one of them is red and hidden is that normal they werent like that when system was installed uless kas has doe this I HAVE ATTTACHED THE LATEST REPORTS}

system-log.txt

mbar-log-2012-12-22 (20-28-48).txt

RKreport1_S_12222012_02d1848.txt

root repeal.txt

[MrCharlie]

I'm not sure what this is????

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH] 56eq7lt5.exe -- C:\Documents and Settings\Administrator\Desktop\tools\56eq7lt5.exe -> KILLED [TermProc]

~~~~~~~~~~~~~~~~~~~~~

I rely on MBAR, TDSSKiller and RogueKiller for my info.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[dubsential]

[sUSP PATH] 56eq7lt5.exe -- C:\Documents and Settings\Administrator\Desktop\tools\56eq7lt5.exe -> KILLED [TermProc ..... this is gmer

Ok will do that i have used combofix before it is a good tool.

[dubsential]

^{combofix made some deletions until it plays up again i will hope for the best it is fixed}

^{thanks again.}

ComboFix.txt

[dubsential]

just ran this again.. this entry disable registry tools keeps cropping up.

RKreport12_D_12222012_02d2303.txt

[MrCharlie]

It's actually OK

Be back in the AM, MrC

[MrCharlie]

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

[LDTate]

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