Trojan.Agent.NIX

[ScottStoef]

I recently ran your product and it found this malware on my computer. It looks like MBAM was able to remove it, but I'm still having some issues when I try to use LastPass to access my Chase.com account. It appears like the system is logging me into chase.com, but instead the URL reads https:\\mafsa.chase.com\ but nothing happens when I get there. Could this be related to the virus that MBAM removed. Obviously when it comes to my credit I'm very concerned about anything that seems out of the ordinary.

Now if I logon to chase.com without using LastPass my user ID and password take me directly to their site.

Any informaiton on this malmare and possible additional steps to take would be greatly apprecaited.

[daledoc1]

Hello and welcome, ScottStoef:

The safest bet would be to have one of the malware experts guide you through some additional scans and, if needed, cleanup of your system.

Until you are given the "all clear" by an expert helper, I would be VERY, VERY, VERY careful about conducting any sort of online financial transactions from the infected machine.

We cannot work on malware removal in this sub-section of the forum, so please read below for assistance with cleaning your system.

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making recovery difficult.

IF YOU WOULD LIKE EXPERT HELP WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:

OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum. (Please see helpful tips below.)

OPTION 2: For licensed users of MBAM PRO, there is free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:

• Please print out, read and carefully follow the instructions in the "I'm Infected - What Do I Do Now?" sticky topic.
  
• -->If the infection has so crippled the computer that you cannot complete some or all of the steps, then just do the best you can and start a new topic as described below.
  
• Then please start a new post in the Malware Removal Forum.
  
• An authorized, trained malware expert will provide free, one-on-one assistance as soon as one becomes available.
  

• -->>When starting your new post, please note the following:<<--
  
• Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  
• Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  
• Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  
• Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  
• Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  
• Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.
  

OPTION 2:

If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them HERE.

OPTION 3:

If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site HERE.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1