Bad malware or virus, caused cpu crash/reimaging/data loss + MalwareBytes crashing

[arinat17]

Hi there,

For the last maybe half a year, I have had computer problems (I believe caused by malware and/or viruses from discontinuing my use of Webroot [this defaulted into the free Microsoft Security Essentials, which I assume is not very effective? Please advise.] I am doing this to save money because I am financially strapped right now. For the same reasons of finance, I rely on downloading torrents for a lot of e-books and audiobooks, and I guess this is probably the source of many of my issues. The source originally caused my entire computer to crash, reimage itself, and I lost all my thunderbird emails, outlook data (calendar and contact details), explorer folder organization, etc. I immediately ran all the typical programs and procedures I could think of to fix these sorts of issues, including: Firefox full clearing of data, cookies, cache, firefox version update and add-on updates, CCleaner, Spybot, Ad-aware, MalwareBytes, more recently SuperANTIspyware, deleting all explorer temp files, history, cookies, etc., Disk Cleanup (C-drive), Smart Defragment Software (a Disk Defragmenter Freeware), Add/removal of unnecessary computer programs and toolbars, Microsoft Essentials Anti-virus full scans once per week, Microsoft windows updates (always high-critical ones and oftentimes even the optional ones if they seem important), System Error-checking, and Combofix.

None of these fixed the symptom of MalwareBytes (MB) crashing my computer about 2 minutes into its full scan, which leads me to believe my computer is still being hijacked by something. MB quick scan works, but nothing beyond that. Initially, MB scanning would crash into a blue screen with an error code. That’s when I started doing some research into how to fix the dreaded blue-screen and was getting nowhere. Due to time shortages, I gave up. Now during the holidays, I have some more time to revisit this. More recently it crashes without a blue screen, which might mean more recent SuperANTIspyware, RogueKiller, TDSSKiller, HitmanPro and MGtools scans are making some dent into this fix, who knows, but still, it’s not enough of a fix to run a full MalwareBytes scan successfully. So, here I am.

Attached are some scan logs which may help toward a solution.

My system is a Microsoft Windows XP Professional 5.1.2600 Service Pack 3 Build 2600 HP Pavilion dv6000 x86 Genuine Intel 2GB memory. I bought it in 2007 (upgraded to 2GB on my own). Is a new computer a must or can I continue to use this until it flat-out dies out on me?

Upon analysis of my logs, if you could please let me know what is wrong, how to fix it, and how to prevent this from happening again, I would really appreciate it.

Thanks so much for your time and help,

Ari

HitmanPro_20121215_2308.log

mb-log-2012-12-15 (23-25-05).txt

msrvlog.txt

RKreport1_S_12162012_02d1023.txt

TDSSKiller.2.8.15.0_15.12.2012_22.40.17_log.txt

combofix log 12-15-2012.txt

[Maurice Naggar]

Hello Arinat17 and welcome to MalwareBytes forums.

You must STOP self-medicating --- you have run a large gamut of tools --- most likely resulting in really confusing the issue and likely making it harder to pinpoint the issue.

How old is the system, physical hardware? Have you tested RAM memory to insure there's no marginal RAM ?

Is there an over-heating issue?

IF you get a BSOD, you -must- write down the STOP code and descriptive text for your documentation AND to report that on forum.

Saying you get a blue screen BSOD is not enough detail.

Only follow my guidance and do not do any changes or tweaks nor run other tools on your own.

Download and SAVE all tools I ask you to get onto the DESKTOP.

Do not "attach" any logs unless I ask you to. Always Copy & Paste all contents directly into main-body of reply.

Use separate replies as needed.

Be aware that if your system has had an infection for the past several months, it may well be past the point of curing the issue. You may be looking at a complete wipe of the HDD and new install of Windows from scratch.

BTW, you must stop using any "torrents" as those are avenues for malicious infections.

In that vein, you must remove any and all peer-to-peer applications before we go much further.

Risks of File-Sharing Technology.

P2P file sharing: Know the risks

Forum policy on peer-to-peer-programs:

If you're using Peer 2 Peer software such as uTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

http://forums.malwarebytes.org/index.php?showtopic=97700

Download DDS and save it to your desktop from http://download.bleepingcomputer.com/sUBs/dds.com here

or http://download.bleepingcomputer.com/sUBs/dds.scr or

http://www.infospyware.net/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.

Then double click dds.scr to run the tool.

DDS will run in a command prompt window and will take 3 to 4 minutes or so.

• When done, DDS will open two (2) logs:
• DDS.txt
• Attach.txt
• Save both reports to your desktop.

Please Copy & Paste contents of the following logs in your next reply:
DDS.txt
Attach.txt
Download Security Check by screen317 from here.

• Save it to your Desktop.
  
• Doublet click SecurityCheck.exe and and run it .
  follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please Copy & Paste the contents of that document.
  

[Maurice Naggar]

HOLD everything. You have an open/active help-topic at MajorGeeks http://forums.majorgeeks.com/showthread.php?t=271070

I am closing this thread. Having help from more than 1 forum at the same time is dangerous and a drain on the malware-fighting community.