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hello all,

my laptop has been infected with the above mentioned virus. I have researched it and have tried numerous things to remove it, to no avail. I keep coming across the ComboFix and with it the " don't try running this without trained support." I am obviously a little worried about running it on my own, not to mention that i won't even know if it is even removed( I have seen threads with people's reports copied and pasted and have no idea what all of it is).

Any volunteers to walk me through this??

Thank you

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  • Root Admin

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

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  • Option 1 —— Free Expert advice in the Malware Removal Forum
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  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.


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OPTION 2

Alternatively, as a paying customer, you can contact the help desk
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OPTION 3

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Please be patient, someone will assist you as soon as possible.

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I realize that a response could take time, so I carefully ran the Combo Fix. Here is my report... not sure if problem is fixed. If so do I need to uninstall the combofix?

thanks!

ComboFix 12-12-17.02 - User 12/17/2012 15:24:41.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2940.1300 [GMT -5:00]

Running from: c:\users\User\Desktop\ComboFix.exe

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\User\AppData\Local\Microsoft\sett.dat

c:\users\User\AppData\Roaming\avdrn.dat

c:\users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Security 2012

c:\users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Security 2012\AV Security 2012.lnk

c:\users\User\AppData\Roaming\pnmfzy.dat

c:\windows\wininit.ini

.

.

((((((((((((((((((((((((( Files Created from 2012-11-17 to 2012-12-17 )))))))))))))))))))))))))))))))

.

.

2012-12-17 20:42 . 2012-12-17 20:42 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-12-17 18:15 . 2012-12-17 18:15 -------- d-----w- C:\TDSSKiller_Quarantine

2012-12-16 18:16 . 2012-12-16 18:16 -------- d-----w- c:\users\User\AppData\Roaming\McAfee

2012-12-16 18:13 . 2012-12-16 18:09 75656 ----a-w- c:\windows\SysWow64\MfeOtlkAddin.dll

2012-12-16 18:13 . 2012-12-16 18:09 99352 ----a-w- c:\windows\system32\MfeOtlkAddin.dll

2012-12-16 18:13 . 2012-12-16 18:09 31896 ----a-w- c:\program files (x86)\Mozilla Firefox\ScriptFF.dll

2012-12-16 18:13 . 2012-12-16 18:09 10288 ----a-w- c:\windows\system32\drivers\mfeclnk.sys

2012-12-16 18:13 . 2012-12-16 18:09 101200 ----a-w- c:\windows\system32\drivers\mferkdet.sys

2012-12-16 18:13 . 2012-12-16 18:09 274880 ----a-w- c:\windows\system32\drivers\mfeavfk.sys

2012-12-16 18:13 . 2012-12-16 18:09 160952 ----a-w- c:\windows\system32\drivers\mfeapfk.sys

2012-12-16 18:13 . 2012-12-16 18:09 665768 ----a-w- c:\windows\system32\drivers\mfehidk.sys

2012-12-16 18:13 . 2012-12-16 18:09 303464 ----a-w- c:\windows\system32\drivers\mfewfpk.sys

2012-12-16 18:13 . 2012-12-16 18:09 170440 ----a-w- c:\windows\system32\mfevtps.exe

2012-12-16 18:13 . 2012-12-16 18:13 -------- d-----w- c:\program files\Common Files\McAfee

2012-12-15 21:27 . 2012-12-15 21:27 -------- d-----w- c:\windows\en

2012-12-15 21:21 . 2012-12-15 21:21 -------- d-----w- c:\program files\Windows Live

2012-12-15 21:18 . 2009-09-04 22:44 69464 ----a-w- c:\windows\SysWow64\XAPOFX1_3.dll

2012-12-15 21:18 . 2009-09-04 22:44 515416 ----a-w- c:\windows\SysWow64\XAudio2_5.dll

2012-12-15 21:18 . 2009-09-04 22:29 453456 ----a-w- c:\windows\SysWow64\d3dx10_42.dll

2012-12-15 21:18 . 2009-09-04 22:29 523088 ----a-w- c:\windows\system32\d3dx10_42.dll

2012-12-15 21:18 . 2012-12-15 21:18 94040 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a88f89be1cddb0911\DSETUP.dll

2012-12-15 21:18 . 2012-12-15 21:18 525656 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a88f89be1cddb0911\DXSETUP.exe

2012-12-15 21:18 . 2012-12-15 21:18 1691480 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a88f89be1cddb0911\dsetup32.dll

2012-12-15 21:17 . 2012-12-15 21:17 525656 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a579bbae1cddb0910\DXSETUP.exe

2012-12-15 21:17 . 2012-12-15 21:17 1691480 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a579bbae1cddb0910\dsetup32.dll

2012-12-15 21:17 . 2012-12-15 21:17 94040 ----a-w- c:\program files (x86)\Common Files\Windows Live\.cache\a579bbae1cddb0910\DSETUP.dll

2012-12-15 21:17 . 2012-12-15 21:17 -------- d-----w- c:\users\User\AppData\Local\Windows Live

2012-12-13 21:03 . 2012-12-13 21:03 -------- d-----w- c:\users\Default\AppData\Roaming\Apple Computer

2012-12-13 21:03 . 2012-12-13 21:03 -------- d-----w- c:\users\Default\AppData\Local\Apple Computer

2012-12-12 17:04 . 2012-12-12 17:04 -------- d-----w- c:\users\User\AppData\Local\Deals Plugin

2012-12-12 17:04 . 2012-12-12 17:04 -------- d-----w- c:\program files (x86)\Deals Plugin

2012-12-11 23:51 . 2012-10-04 17:32 425984 ----a-w- c:\windows\system32\KernelBase.dll

2012-12-11 23:50 . 2012-10-04 17:28 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll

2012-12-11 23:47 . 2012-11-09 05:34 2048 ----a-w- c:\windows\system32\tzres.dll

2012-12-11 23:47 . 2012-11-09 04:49 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-12-11 23:41 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B5156E7A-2184-4DCA-850A-95A50CFA2686}\mpengine.dll

2012-12-11 23:41 . 2012-11-22 08:20 3147264 ----a-w- c:\windows\system32\win32k.sys

2012-12-11 23:40 . 2012-11-05 14:17 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-11 23:40 . 2012-11-05 14:03 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-11 23:40 . 2012-11-05 16:25 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-11 23:40 . 2012-11-05 14:03 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-11 23:39 . 2012-11-02 05:27 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-12-11 23:39 . 2012-11-02 04:48 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

2012-12-11 23:39 . 2012-09-06 17:38 295792 ----a-w- c:\windows\system32\drivers\volsnap.sys

2012-11-18 21:19 . 2012-11-18 21:19 -------- d-----w- c:\windows\Sun

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-12-16 18:09 . 2008-09-29 13:07 23112 ----a-w- c:\windows\SysWow64\MFEOtlk.dll

2012-12-15 21:20 . 2010-06-24 16:33 19696 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2012-12-12 16:36 . 2010-02-03 18:49 67413224 ----a-w- c:\windows\system32\MRT.exe

2012-12-12 02:20 . 2012-06-07 02:15 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-12 02:20 . 2012-06-07 02:15 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-10-16 21:20 . 2012-11-27 22:47 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 21:20 . 2012-11-27 22:47 347648 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 20:34 . 2012-11-27 22:47 559104 ----a-w- c:\windows\apppatch\AcLayers.dll

2012-10-04 16:45 . 2012-12-11 23:51 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-09-25 22:39 . 2012-11-13 23:05 95744 ----a-w- c:\windows\system32\synceng.dll

2012-09-25 21:55 . 2012-11-13 23:05 78336 ----a-w- c:\windows\SysWow64\synceng.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2012-05-04 1519272]

.

[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{11111111-1111-1111-1111-110011461137}]

2012-12-12 17:04 617344 ----a-w- c:\program files (x86)\Deals Plugin\Deals Plugin.dll

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{59c6f12b-f004-43e5-9997-08f2123119b6}]

2010-11-19 13:09 81920 ----a-w- c:\program files (x86)\oovootoolbar\oovootoolbarX.dll

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]

2012-05-04 19:43 1519272 ----a-w- c:\program files (x86)\Ask.com\GenericAskToolbar.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{59c6f12b-f004-43e5-9997-08f2123119b6}"= "c:\program files (x86)\oovootoolbar\oovootoolbarX.dll" [2010-11-19 81920]

"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2012-05-04 1519272]

.

[HKEY_CLASSES_ROOT\clsid\{59c6f12b-f004-43e5-9997-08f2123119b6}]

.

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]

[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

"ooVoo.exe"="c:\program files (x86)\ooVoo\oovoo.exe" [2012-10-04 27112568]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]

"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2012-05-04 1561768]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2012-10-21 296096]

"McAfeeUpdaterUI"="c:\program files (x86)\McAfee\Common Framework\udaterui.exe" [2011-11-15 333376]

"ShStatEXE"="c:\program files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2012-08-15 215656]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

ActivClient Agent.lnk - c:\program files\ActivIdentity\ActivClient\acsagent.exe [2007-6-25 164144]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Best Buy Software Installer.lnk - c:\program files\Best Buy Software Installer\Best Buy Software Installer.exe [2009-10-5 1132472]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool]

2009-07-13 06:35 498160 ----a-w- c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-12-16 101200]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-08-06 222208]

R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]

R3 S3XXx64;SCR3xx USB SmartCardReader64;c:\windows\system32\DRIVERS\S3XXx64.sys [2011-09-07 70016]

R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-05-10 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-04-27 1255736]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]

S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-12-16 303464]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2009-07-24 482384]

S2 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [2007-06-25 241456]

S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-08-11 248688]

S2 ConfigFree Gadget Service;ConfigFree Gadget Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [2009-07-15 42368]

S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]

S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-12-16 170440]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2009-08-12 252272]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]

S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 35008]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-07-31 236544]

S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys [2009-10-02 946688]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-09-17 137560]

S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2009-08-04 826224]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

*Deregistered* - mfeavfk01

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2012-12-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-07 02:20]

.

2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-08-31 23:58]

.

2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-08-31 23:58]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 387608]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 365592]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-29 7982112]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 709976]

"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-06-25 370992]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = https://www.google.com/

mDefault_Page_URL = hxxp://www.yahoo.com

mStart Page = hxxp://www.yahoo.com

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyServer = http=127.0.0.1:6092

uInternet Settings,ProxyOverride = <local>;*.local

IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\9c6tqhyv.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=7897D046-D217-4446-9855-2CBDDAF9FEB0&apn_ptnrs=&apn_sauid=22D20259-A758-40AB-B5BF-BE531E3D43C5&apn_dtid=OSJ000&&q=

FF - ExtSQL: !HIDDEN! 2010-07-30 15:32; smartwebprinting@hp.com; c:\program files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-Windows Services Host - c:\users\User\AppData\Roaming\System\svchost.exe

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

SafeBoot-20804648.sys

SafeBoot-93288699.sys

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe

HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe

HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]

@Denied: (2) (LocalSystem)

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"=hex:51,66,7a,6c,4c,1d,38,12,5c,be,8a,

eb,c9,8f,bc,54,f6,39,43,d0,22,43,0b,9c

"{59C6F12B-F004-43E5-9997-08F2123119B6}"=hex:51,66,7a,6c,4c,1d,38,12,45,f2,d5,

5d,36,be,8b,06,e6,81,4b,b2,17,6f,5d,a2

"{D4027C7F-154A-4066-A1AD-4243D8127440}"=hex:51,66,7a,6c,4c,1d,38,12,11,7f,11,

d0,78,5b,08,05,de,bb,01,03,dd,4c,30,54

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,

27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b

"{02478D38-C3F9-4EFB-9B51-7695ECA05670}"=hex:51,66,7a,6c,4c,1d,38,12,56,8e,54,

06,cb,8d,95,0b,e4,47,35,d5,e9,fe,12,64

"{0347C33E-8762-4905-BF09-768834316C61}"=hex:51,66,7a,6c,4c,1d,38,12,50,c0,54,

07,50,c9,6b,0c,c0,1f,35,c8,31,6f,28,75

"{3049C3E9-B461-4BC5-8870-4C09146192CA}"=hex:51,66,7a,6c,4c,1d,38,12,87,c0,5a,

34,53,fa,ab,0e,f7,66,0f,49,11,3f,d6,de

"{53707962-6F74-2D53-2644-206D7942484F}"=hex:51,66,7a,6c,4c,1d,38,12,0c,7a,63,

57,46,21,3d,68,59,52,63,2d,7c,1c,0c,5b

"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,

72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57

"{7DB2D5A0-7241-4E79-B68D-6309F01C5231}"=hex:51,66,7a,6c,4c,1d,38,12,ce,d6,a1,

79,73,3c,17,0b,c9,9b,20,49,f5,42,16,25

"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,

94,30,02,d1,0f,f1,da,12,24,73,56,27,d2

"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,

ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3

"{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}"=hex:51,66,7a,6c,4c,1d,38,12,07,5b,93,

aa,6e,60,ba,0b,f0,6d,b2,b7,80,44,00,83

"{B4F3A835-0E21-4959-BA22-42B3008E02FF}"=hex:51,66,7a,6c,4c,1d,38,12,5b,ab,e0,

b0,13,40,37,0c,c5,34,01,f3,05,d0,46,eb

"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,

df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd

"{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}"=hex:51,66,7a,6c,4c,1d,38,12,cf,4e,be,

f9,90,2f,b6,0a,e3,01,c5,b7,a9,7a,14,95

"{FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}"=hex:51,66,7a,6c,4c,1d,38,12,91,fc,ec,

fb,7c,81,45,0a,c2,d4,4d,32,e4,48,ec,42

"{555D4D79-4BD2-4094-A395-CFC534424A05}"=hex:51,66,7a,6c,4c,1d,38,12,17,4e,4e,

51,e0,05,fa,05,dc,83,8c,85,31,1c,0e,11

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]

@Denied: (2) (LocalSystem)

"Timestamp"=hex:c6,14,31,3d,6b,c0,cd,01

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\McAfee\Common Framework\FrameworkService.exe

c:\program files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe

c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

c:\program files (x86)\McAfee\VirusScan Enterprise\mfeann.exe

c:\program files (x86)\McAfee\Common Framework\naPrdMgr.exe

c:\program files (x86)\McAfee\Common Framework\McTray.exe

.

**************************************************************************

.

Completion time: 2012-12-17 16:22:41 - machine was rebooted

ComboFix-quarantined-files.txt 2012-12-17 21:22

.

Pre-Run: 145,335,435,264 bytes free

Post-Run: 145,353,629,696 bytes free

.

- - End Of File - - F46D7B7ABF14327138FF5B9CC3FF650B

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  • Root Admin

Actually running tools on your own instead of following the requested directions will make it more difficult to get assistance Ray and can be very dangerous to the point of causing a complete reinstall of Windows.

Please re-read the information and post in the appropriate forum.

Thank you

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