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Unable to download Malwarebytes Anti-Malware


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Im getting the following error when downloading MBam: "CoCreateInstance failed; code 0x80040154 - Class not registered". This error comes up like on 5 different screens and the only option that works is to continue. The program will download, but the tools folder is empty. I have a ticket open with the hjt forum, and I was referred to this forum for help with this issue.

Here are the logs:

DDS (Ver_2012-11-07.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702

Run by Mom at 17:25:46 on 2012-12-16

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.514 [GMT -8:00]

.

AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

============== Running Processes ================

.

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\netdde.exe

C:\Program Files\EPSON\ESM2\eEBSVC.exe

C:\WINDOWS\system32\FsUsbExService.Exe

C:\Program Files\Java\jre7\bin\jqs.exe

c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\AVAST Software\Avast\avastUI.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Program Files\internet explorer\iexplore.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uInternet Connection Wizard,ShellNext = iexplore

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.7529.1424\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [nwiz] nwiz.exe /install

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [skyTel] SkyTel.EXE

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1349584314234

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1353303973093

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{B98034A1-5DAE-483B-BF90-424FFBCCF7F9} : DHCPNameServer = 192.168.2.1

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

LSA: Authentication Packages = msv1_0 nwprovau

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 193552]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-12-13 738504]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-12-13 361032]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-12-13 21256]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-12-13 44808]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2011-12-24 54760]

R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2012-11-8 238952]

R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2012-11-8 36608]

S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]

S3 USB_RNDIS_51;USB Remote NDIS Y Network Device Driver;c:\windows\system32\drivers\usb8023.sys [2006-2-28 12800]

.

=============== Created Last 30 ================

.

2012-12-15 03:07:23 290304 ----a-w- C:\subinacl.exe

2012-12-15 03:03:57 -------- d-----w- C:\RegBackup

2012-12-15 02:47:13 -------- d-----w- C:\Tweaking.com_Windows_Repair_Logs

2012-12-14 19:05:27 -------- d-----w- c:\program files\Tweaking.com

2012-12-13 15:26:08 143872 ----a-w- c:\windows\system32\javacpl.cpl

2012-12-13 15:26:01 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-12-13 13:25:55 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-12-13 13:25:34 41224 ----a-w- c:\windows\avastSS.scr

2012-12-13 13:25:18 -------- d-----w- c:\program files\AVAST Software

2012-12-13 13:25:18 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software

2012-12-13 01:53:14 6812136 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9e1413-1c55-4c20-b06f-490101927819}\mpengine.dll

2012-12-12 17:50:02 -------- d-----w- c:\documents and settings\mom\local settings\application data\Sun

2012-12-12 17:39:55 821736 ----a-w- c:\windows\system32\npDeployJava1.dll

2012-12-10 04:10:38 -------- d-----w- c:\program files\Microsoft ATS

2012-12-09 03:57:01 -------- d-----w- c:\documents and settings\mom\application data\ElevatedDiagnostics

2012-12-04 09:01:44 -------- d-----w- c:\windows\system32\wbem\repository\FS

2012-12-04 09:01:44 -------- d-----w- c:\windows\system32\wbem\Repository

2012-12-03 20:27:16 -------- d-----w- c:\documents and settings\mom\application data\PerformerSoft

2012-11-30 08:33:04 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys

2012-11-30 08:25:12 52864 ----a-w- c:\windows\system32\drivers\DMusic.sys

2012-11-22 02:25:40 -------- d-sha-r- C:\cmdcons

2012-11-20 00:36:44 -------- d-----w- c:\documents and settings\mom\local settings\application data\PCHealth

2012-11-19 01:02:33 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll

2012-11-18 08:27:26 -------- d-----w- c:\windows\PIF

2012-11-18 08:27:26 -------- d-----w- C:\Inetpub

.

==================== Find3M ====================

.

2012-12-13 15:25:46 746984 -c--a-w- c:\windows\system32\deployJava1.dll

2012-12-12 18:28:13 73656 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-12-12 18:28:13 697272 -c--a-w- c:\windows\system32\FlashPlayerApp.exe

2012-11-15 17:49:22 57600 ----a-w- c:\windows\system32\drivers\redbook.sys

2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys

2012-11-06 00:41:17 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll

2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll

2012-11-01 12:17:54 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-11-01 12:17:54 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-01 00:35:34 385024 ----a-w- c:\windows\system32\html.iec

2012-10-02 18:04:21 58368 ----a-w- c:\windows\system32\synceng.dll

.

============= FINISH: 17:26:28.39 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-07.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 6/10/2007 11:56:43 AM

System Uptime: 12/16/2012 4:20:31 PM (1 hours ago)

.

Motherboard: Gigabyte Technology Co., Ltd. | | M61VME-S2

Processor: AMD Athlon 64 X2 Dual Core Processor 4200+ | Socket M2 | 2209/200mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 279 GiB total, 268.055 GiB free.

E: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMPIONEER_DVD-RW__DVR-111D________________1.23____\46_044483550333233375732204C202020202020

Manufacturer: (Standard CD-ROM drives)

Name: PIONEER DVD-RW DVR-111D

PNP Device ID: IDE\CDROMPIONEER_DVD-RW__DVR-111D________________1.23____\46_044483550333233375732204C202020202020

Service: cdrom

.

Class GUID:

Description:

Device ID: ROOT\LEGACY_SASKUTIL\0000

Manufacturer:

Name:

PNP Device ID: ROOT\LEGACY_SASKUTIL\0000

Service:

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: WAN Miniport (IPX)

Device ID: ROOT\MS_NDISWANIPX\0001

Manufacturer: Microsoft

Name: WAN Miniport (IPX) #2

PNP Device ID: ROOT\MS_NDISWANIPX\0001

Service: NdisWan

.

==== System Restore Points ===================

.

RP1: 12/16/2012 11:20:20 AM - System Checkpoint

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Reader XI

avast! Free Antivirus

Control Center for KODAK Webcams

EPSON Status Monitor 2

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

High Definition Audio Driver Package - KB888111

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB942288-v3)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

HP Deskjet 1000 J110 series Basic Device Software

HP Deskjet 1000 J110 series Help

HP Deskjet 1000 J110 series Product Improvement Study

Internet Explorer (Enable DEP)

Itibiti RTC

Java 7 Update 9

Java Auto Updater

Java 6 Update 38

Junk Mail filter update

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Antimalware

Microsoft Application Error Reporting

Microsoft Automated Troubleshooting Services Shim

Microsoft Choice Guard

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime Native v1.0 (x86)

Microsoft Sync Framework Services Native v1.0 (x86)

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

NVIDIA Drivers

OpenOffice.org 3.3

Realtek High Definition Audio Driver

Samsung New PC Studio

SAMSUNG USB Driver for Mobile Phones

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 7 (KB2530548)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows Media Player 9 (KB936782)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

Segoe UI

Tweaking.com - Windows Repair (All in One)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB961503)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WebFldrs XP

Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Installer Clean Up

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Media Format 11 runtime

Windows Media Player 11

Windows PowerShell 1.0

Windows XP Service Pack 3

.

==== Event Viewer Messages From Past Week ========

.

12/9/2012 9:31:38 PM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84c162c8, parameter3 84c166e0, parameter4 1a830001.

12/9/2012 8:00:49 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2729450).

12/16/2012 12:02:35 AM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 842e6000, parameter3 842e6418, parameter4 1a830000.

12/15/2012 11:24:46 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '09696709.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

12/14/2012 7:40:52 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

12/14/2012 7:40:46 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AmdK8 aswSnx aswSP aswTdi Fips MpFilter SBRE

12/14/2012 5:24:40 PM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84e87830, parameter3 84e87c48, parameter4 1a830001.

12/14/2012 1:15:57 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '40975672.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

12/13/2012 6:51:51 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '90022556.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

12/13/2012 6:07:03 AM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84505760, parameter3 84505b78, parameter4 1a830001.

12/13/2012 5:15:51 AM, error: Service Control Manager [7000] - The Microsoft Antimalware Service service failed to start due to the following error: The system cannot find the path specified.

12/12/2012 9:43:46 AM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).

12/12/2012 9:18:57 AM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84aa4608, parameter3 84aa4a20, parameter4 1a830001.

12/12/2012 6:15:37 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE

12/12/2012 6:15:25 PM, error: Microsoft Antimalware [1119] -

12/12/2012 6:12:42 PM, error: Service Control Manager [7024] - The Routing and Remote Access service terminated with service-specific error 3604 (0xE14).

12/12/2012 4:26:25 PM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84a7aa20, parameter3 84a7ae38, parameter4 1a830001.

12/12/2012 4:00:33 PM, error: Service Control Manager [7034] - The EpsonBidirectionalService service terminated unexpectedly. It has done this 1 time(s).

12/12/2012 12:42:04 PM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 85f426e0, parameter3 85f42af8, parameter4 1a830001.

12/12/2012 12:41:46 PM, error: System Error [1003] - Error code 00000019, parameter1 00000020, parameter2 84b9b608, parameter3 84b9ba20, parameter4 1a830001.

12/12/2012 12:00:32 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '93037758.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

12/12/2012 11:25:22 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

12/12/2012 11:23:16 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

12/12/2012 11:18:55 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

12/12/2012 11:07:42 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '22140061.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

12/12/2012 11:05:08 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK8 Fips MpFilter SBRE

12/11/2012 12:26:37 PM, error: Dhcp [1002] - The IP address lease 192.168.2.3 for the Network Card with network address 001A4D64E23B has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

.

==== End Of File ===========================

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  • Root Admin

Hello and welcome to Malwarebytes

It appears as though the box may be infected or at least has something conflicting.

Here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.


    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk
here

OPTION 3

If you would like to use our
Malwarebytes Premium Consumer Services
partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as possible.

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